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Entry Level It Support Jobs in Raleigh, NC (NOW HIRING)

Darkhorse Tech

IT Field Technician

Raleigh, NC

$48K - $55K/yr

About Darkhorse Tech Darkhorse Tech provides comprehensive Dental-Specific IT services to our clients including ongoing support (Managed Services), startup projects & expansions (planning, design ...

Darkhorse Tech, Inc.

IT Field Technician

Raleigh, NC · On-site +1

$48K - $55K/yr

About Darkhorse Tech Darkhorse Tech provides comprehensive Dental-Specific IT services to our clients including ongoing support (Managed Services), startup projects & expansions (planning, design ...

TEKsystems

ISP Support Tech

Raleigh, NC

$15 - $15.50/hr

... IT support requests via phone, email, or chat, including password resets, software installations, and hardware troubleshooting • Diagnose and resolve basic hardware and software issues, including ...

804 Technology

IT Operations Professional

Cary, NC · On-site

Supports customization and facilitates IT operations and maintenance processes. Implements programs and procedures for safeguarding data/information security and safety. Executes and/or organizes ...

Darkhorse Tech

IT Field Technician (Remote)

Raleigh, NC · Remote

$48K - $55K/yr

About Darkhorse Tech Darkhorse Tech provides comprehensive Dental-Specific IT services to our clients including ongoing support (Managed Services), startup projects & expansions (planning, design ...

UBEO

IT Project Coordinator

Raleigh, NC · On-site

Familiarity with IT support tools, systems, and service delivery models * Self-motivated, dependable, and driven to deliver excellent results * Ability to work independently and remain calm under ...

TEKsystems

ISP Support Technician

Raleigh, NC

$15 - $15.50/hr

... initial IT support requests via phone, email, or chat, including password resets, software ... Entry Level Job Type & Location This is a Contract to Hire position based out of Raleigh, NC. Pay ...

The Greer Group

IT Assistant

Raleigh, NC · On-site

$20/hr

Provide on-site technical support during election training and during Early Voting. * Provide on ... Periodically audit and inventory office tech supplies. * Assist with basic software and programming ...

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All JobsIt Support JobsEntry Level It Support JobsEntry Level It Support Jobs in Raleigh, NC

Entry Level It Support information

See Raleigh, NC salary details

$11

$18

$25

How much do entry level it support jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for entry level it support in Raleigh, NC is $18.07, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $19.86 per hour, depending on experience, location, and employer.

What is the difference between Entry Level IT Support vs Help Desk Technician?

AspectEntry Level IT SupportHelp Desk Technician
CertificationsBasic certifications like CompTIA A+Similar certifications, often including CompTIA A+
Work EnvironmentCorporate, small business, or IT service providersHelp desk or call center environments, remote support
Job ResponsibilitiesBasic troubleshooting, hardware/software support, network issuesResponding to user tickets, remote troubleshooting, customer communication
Industry UsageCommon entry point in IT departmentsFrequent role in customer support and IT service companies

Both roles involve entry-level troubleshooting and support skills, often requiring similar certifications. While Entry Level IT Support may encompass a broader range of technical tasks, Help Desk Technicians primarily focus on remote user support and ticket management. The roles are closely related and often overlap, serving as foundational positions in IT support careers.

What types of technical issues do Entry Level IT Support professionals typically handle on a daily basis?

Entry Level IT Support professionals commonly address a wide range of technical issues, including troubleshooting hardware and software problems, resolving connectivity issues, resetting passwords, and assisting with printer or peripheral configurations. They often serve as the first point of contact for employees experiencing technical difficulties, which requires effective communication and problem-solving skills. These professionals usually work closely with more senior IT staff and may escalate complex issues for further investigation, making teamwork an important part of the role.

What jobs pay 4000 a week without a degree?

Entry-level IT support roles typically do not pay $4,000 a week without significant experience or specialized certifications. High-paying jobs in technology or other fields that reach this level usually require advanced skills, certifications, or experience beyond entry-level positions. Most roles offering such high weekly pay are in specialized or senior positions, often requiring a degree or extensive training.

What does entry-level IT support do?

Entry-level IT support roles involve assisting users with technical issues, troubleshooting hardware and software problems, and maintaining computer systems. These positions often require basic knowledge of operating systems, networking, and common tools like ticketing systems, and may involve working under supervision to develop technical skills.

What is the easiest entry-level IT job?

An entry-level IT support role is often considered one of the easiest starting positions in IT, as it typically involves basic troubleshooting, hardware and software setup, and customer service. These roles usually require foundational knowledge of operating systems, networking, and common tools like ticketing systems, and may be accessible with certifications such as CompTIA A+.

What are the key skills and qualifications needed to thrive as an Entry Level IT Support Specialist, and why are they important?

To thrive as an Entry Level IT Support Specialist, you need foundational knowledge of computer hardware, operating systems, basic networking, and often an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with ticketing systems, remote desktop tools, and troubleshooting software is typically required. Strong problem-solving abilities, patience, and effective communication are crucial soft skills for assisting non-technical users. These skills ensure timely and accurate technical support, contributing to efficient business operations and high user satisfaction.

Can you get an IT support job with no experience?

Entry-level IT support jobs often do not require prior professional experience and typically focus on basic technical skills, customer service, and problem-solving abilities. Candidates can improve their chances by obtaining certifications like CompTIA A+ and gaining hands-on experience through internships or personal projects.

What are entry level IT support jobs?

Entry level IT support jobs are positions that assist users with technical issues related to computer systems, software, and hardware. These roles typically involve troubleshooting problems, installing and configuring technology, and providing guidance to end users. People in these jobs often work as help desk technicians or support specialists and are usually the first point of contact for technical help. They require basic knowledge of computer systems and strong problem-solving and communication skills. Entry level IT support roles are a common starting point for a career in information technology.
What are the most commonly searched types of It Support jobs in Raleigh, NC? The most popular types of It Support jobs in Raleigh, NC are:
What are popular job titles related to Entry Level It Support jobs in Raleigh, NC? For Entry Level It Support jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Entry Level It Support jobs in Raleigh, NC look for? The top searched job categories for Entry Level It Support jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Entry Level It Support jobs? Cities near Raleigh, NC with the most Entry Level It Support job openings:
Entry Level It Support jobs near you
IT Analyst - End User Support

IT Analyst - End User Support

Duke University

Durham, NC

Other

Re-posted 27 days ago

Duke University rating

6.7

Company rating: 6.7 out of 10

Based on 55 frontline employees who took The Breakroom Quiz

436th of 555 rated colleges and universities

Job description

School of Medicine Established in 1930, Duke University School of Medicine is the youngest of the nation's top medical schools. Ranked sixth among medical schools in the nation, the School takes pride in being an inclusive community of outstanding learners, investigators, clinicians, and staff where interdisciplinary collaboration is embraced and great ideas accelerate translation of fundamental scientific discoveries to improve human health locally and around the globe. Composed of more than 2,500 faculty physicians and researchers, more than 1,300 students, and more than 6,000 staff, the Duke University School of Medicine along with the Duke University School of Nursing, Duke University Health System and the Private Diagnostic Clinic (PDC) comprise Duke Health. a world-class academic medical center. The Health System encompasses Duke University Hospital, Duke Regional Hospital, Duke Raleigh Hospital, Duke Primary Care, Duke Home and Hospice, Duke Health and Wellness, and multiple affiliations.

Be You.

OASIS Computing is looking for an IT Analyst - End User Support to join our team!

This is a fantastic opportunity to be part of a dynamic team responsible for configuring, implementing, and supporting approximately 10,000 workstations and 9,000 customers throughout Duke School of Medicine departments, institutes, and centers. You'll be at the forefront of end-user technical support, ensuring smooth operations and addressing technical issues promptly.

Why this role is great:

  • You'll play a crucial role in maintaining and troubleshooting a wide range of devices and applications, making a significant impact on the daily operations of the Duke School of Medicine.
  • You'll have the chance to work independently and as part of a team, providing primary support for network, fileserver, desktop/laptop, printer, and peripheral issues.
  • You'll be involved in proactive device management, ensuring that all hardware and software are up-to-date and functioning correctly.

Minimum Requirements:

  • Graduation from a four-year college or university with a major in computer science, information technology, or a related degree; OR
  • Graduation from a four-year college or university and one year of experience in the information technology field or customer service field; OR
  • Graduation from a two-year technical college with a major in information technology and two years of progressive experience in device support.

Preferred Qualifications:

  • Strong experience with Windows, Mac OS X, and various Linux distributions.
  • Excellent team skills and strong customer service focus.
  • Experience with local area networks, Microsoft Active Directory, and Citrix presentation environment.
  • Excellent oral and written communication skills.

Other Requirements:

  • Ability to lift 50 pounds or more.
  • Participation in the group's 24x7 on-call rotation.

This position is Onsite. The work is performed on-site or at a designated assignment location.

Be Bold.                                   

  • Provide primary support for network, fileserver, desktop/laptop, printer, and peripheral issues.
  • Build, install, configure, maintain, and troubleshoot Windows/Mac/Linux-based desktop/laptop computers, printers, and other peripherals.
  • Maintain accurate documentation and inventory of all deployed hardware and software.
  • Provide VoIP secondary technical support and customer training.
  • Participate in proactive device management and enforce security policies.

Choose Duke.

Join OASIS Computing and be part of a team that supports Duke School of Medicine's mission to advance health and wellness. You'll work in a collaborative environment where your contributions are valued, and you'll have opportunities for professional growth and development. Apply today and make a difference!


Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.


Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.


Essential Physical Job Functions:

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.


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About Duke University

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Duke is regarded as one of America's leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate, and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.

Industry

Colleges, universities, and professional schools and hospitals

Company size

10,000+ Employees

Headquarters location

Durham, NC, US

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