ZipRecruiter

Log In

1

Help Desk Hospital Jobs in California (NOW HIRING)

Montage Health

Service Desk Agent - HIT

Monterey, CA · On-site

$32.54 - $43.53/hr

Utilizes troubleshooting techniques and tools to resolve help desk issues and follows guidelines in ... Ability to work with analysts, programmers, and hospital users to describe problems accurately and ...

Astreya

Service Desk Specialist IV

San Francisco, CA

$40.92 - $64.62/hr

The Service Desk Specialist IV will support one of Astreya's key clients. The role will be ... Critical Illness, Critical Hospital, and Voluntary Accident Insurance * Tuition Reimbursement ...

Astreya

Service Desk Specialist IV

San Francisco, CA · On-site

$40.92 - $64.62/hr

The Service Desk Specialist IV will support one of Astreya's key clients. The role will be ... Critical Illness, Critical Hospital, and Voluntary Accident Insurance * Tuition Reimbursement ...

Kodiak

Senior Helpdesk

Mountain View, CA · On-site

This is a unique opportunity to help further define the culture of IT at Kodiak AI. We are looking ... MetLife Legal Services, Identity & Fraud Protection, Hospital Indemnity Insurance, Accident ...

next page

Showing results 1-20

All JobsHelp Desk Hospital JobsHelp Desk Hospital Jobs in California

Help Desk Hospital information

What is a help desk hospital?

A Help Desk Hospital job involves providing technical support to hospital staff, helping them resolve IT-related issues such as software problems, hardware failures, and network connectivity. Employees in this role assist with troubleshooting, system access, and ensuring that hospital technology operates smoothly to support patient care. They may work via phone, email, or in-person to address issues efficiently. Strong communication and problem-solving skills are essential for success in this position.

What are the key skills and qualifications needed to thrive in the help desk hospital position, and why are they important?

To thrive as a Help Desk Hospital professional, you need a solid understanding of IT troubleshooting, healthcare software systems, and hospital workflows, often supported by a degree or IT certifications such as CompTIA A+. Familiarity with electronic health records (EHR) platforms, ticketing systems like ServiceNow, and remote support tools is highly valuable. Excellent communication, patience, and problem-solving skills set outstanding candidates apart in this role. These abilities are crucial for maintaining efficient hospital operations and ensuring healthcare staff can reliably access essential technology.

What are some typical challenges faced by help desk hospital staff, and how can they be managed effectively?

Help Desk Hospital staff often encounter challenges such as resolving urgent technical issues under tight deadlines, supporting healthcare professionals who may have varying levels of tech expertise, and prioritizing multiple requests during peak hours. It’s important to remain calm and organized, use effective communication to clarify issues, and leverage troubleshooting documentation and team support. Many professionals find success by staying updated on hospital-specific software, regularly participating in training, and proactively collaborating with clinical teams. These strategies help minimize downtime and enhance the user experience for medical staff.

What are the most commonly searched types of Help Desk Hospital jobs in California?

The most popular types of Help Desk Hospital jobs in California are:

What are popular job titles related to Help Desk Hospital jobs in California?

For Help Desk Hospital jobs in California, the most frequently searched job titles are:

What job categories do people searching Help Desk Hospital jobs in California look for?

The top searched job categories for Help Desk Hospital jobs in California are:

What cities in California are hiring for Help Desk Hospital jobs?

Cities in California with the most Help Desk Hospital job openings:

Help Desk Hospital jobs near you
Infographic showing various Help Desk Hospital job openings in California as of August 2026, with employment types broken down into 11% As Needed, 56% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution.

H.I.S. Help Desk Tech. 8480 #10294

Oroville, CA • On-site

Oroville Hospital
Health Care and Social Assistance • 1 - 5K employees

6.1

Company rating: 6.1 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

849th of 1,064 rated hospitals

Recommended by parents

Uninterrupted breaks

Learn more about Oroville Hospitalexternal

$25.83 - $34.71/hr

Per diem

Re-posted 24 days ago

Job description

Job #: 10294
Job Category: Hospital Information System
Job Type: Per Diem
Shift Type: Variable
Facility:
Department: Hospital Information Services
Pay Range: $25.83/hr. - $34.71/hr.
Open Date: 05.08.26
Close Date:
Qualifications:
  • High school graduate or equivalent
  • Valid drivers license
Job Details:
Start Date:
Open Until Filled.
Qualifications:
  • High school graduate or equivalent
  • Valid drivers license
  • Working knowledge and experience of fundamental operations of relevant software, hardware and other equipment
  • Working knowledge of Windows operating system environments
  • Has strong knowledge of basic computer skill building: spreadsheets, document formatting, saving/finding documents, MS Office Suite, webmail
  • Knowledge and experience of customer service practices
  • Related experience and training in troubleshooting and providing help desk support
Competencies
  • Oral and written communication skills
  • Learning skills
  • Customer service orientation
  • Problem analysis
  • Problem-solving
  • Adaptability
  • Team interaction
  • Attention to detail
  • Manages time well and has the ability to handle multiple tasks
  • Stay current with system information, changes and updates
Duties &
Responsibilities:
Job Summary
Candidates should have a mix of technical and customer service skills, and be passionate about technology and helping people. Systems supported: AS 400 Mainframe System, VMWARE, PCs, Laptops, BYOD, printer, faxes, copiers, scanners, audio and video equipment in conference rooms etc.
Help Desk Technicians handle Tier 1 help desk escalations and respond to requests for technical assistance in person, via phone, and electronically regarding desktops, laptops, Wyse laptops, MS Windows operating systems, and software and hardware issues. Process accurate and timely data in computer systems as scheduled. Separates and delivers multi-part reports. Maintains accurate file retention, control logs. Monitors various systems for any unusual problems, monitors functions of data communication lines. Provide user support and customer service on company-supported computer applications and platforms.
Duties
  • Performs daily, weekly, monthly and yearly operations of various computer systems
  • Execute, monitor and complete routine tests on requested programs
  • Support all software on computer systems and reconcile any problems which may arise
  • Operate data entry programs
  • Perform routine maintenance on printers and scanners
  • Print, separate, distribute and electronically post reports
  • Orders forms and supplies
  • Maintains current back-up of all software systems
  • Perform system recovery procedures and scheduled maintenance and repair functions
  • Respond to requests for technical assistance in person, via phone, or electronically
  • Research questions using available information resources
  • Follow standard help desk procedures
  • Log all help desk interactions
  • Identify and escalate situations requiring urgent attention
  • Track and route problems and requests and document resolutions
  • Inform management of recurring problems
  • Cover other help desk positions as needed
Other Info:
Lifting Requirements:
Lifting generally not more than 50 Ibs. maximum and frequently lifting and/or carrying of objects weighing up to 25 Ibs. Positions requires a combination of sitting, standing, walking, stoopiing and bending.
Job Posted:
05/08/2026
Oroville Hospital logo

About Oroville Hospital

Sourced by ZipRecruiter

Oroville Hospital, located in Oroville, CA, US, is a prominent healthcare institution that has been providing medical services since its foundation in 1962. The hospital operates in the healthcare industry, offering a broad range of services including surgical care, maternity services, emergency care, and specialized treatments, among others. The organization differentiates itself as a non-profit community-focused healthcare provider. Built upon core values of integrity, compassion, collaboration, and excellence, Oroville Hospital aims to provide the highest quality healthcare to the residents of Butte County and the surrounding communities. The mission of Oroville Hospital is to ensure the best patient care by employing highly skilled professionals and offering advanced treatments using modern medical equipment. The organization's notable achievements include obtaining the Joint Commission's Gold Seal of Approval for Hospital Accreditation, demonstrating commitment to providing safe and effective patient care.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Oroville, CA, US

Social media

FacebookTwitter

View All Oroville Hospital Jobs

What Oroville Hospital employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply