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Client Operations Analyst Jobs (NOW HIRING)

Evolve Bank & Trust

Client Operations Manager

Memphis, TN · On-site

$120K/yr

Job Summary: The Client Operations Manager leads Evolve's Account Services and Implementation Services organization, overseeing Account Managers, Fintech Success Managers, Analysts, and ...

Adecco

Operations Analyst

Plano, TX

$23.44/hr

Adecco is assisting a local client recruiting for Operations Analyst opportunities in Plano, TX. This is an excellent opportunity to join a winning culture and get your foot in the door with a ...

Outerspace

Client Operations Manager

Avondale, AZ

$75K - $85K/yr

Client Operations Manager - Outerspace (3PL Fulfillment) About Outerspace Outerspace is a fast ... This role is equal parts relationship management, operational oversight, and analytical problem ...

Outerspace

Client Operations Manager

Carlstadt, NJ

$75K - $85K/yr

Client Operations Manager - Outerspace (3PL Fulfillment) About Outerspace Outerspace is a fast ... This role is equal parts relationship management, operational oversight, and analytical problem ...

Envolve

Operations Analyst

El Paso, TX · On-site

$25 - $27/hr

Envolve Client Services Group owns and professionally manages apartment communities located in ... The Operations Analyst will also research issues which affect property operations, accounting and ...

Aligned Solutions

Operations Analyst

Miami, FL

Operations Analyst- Miami, Florida Industry: Financial Services Role Overview: We are seeking a ... Handle client service inquiries and provide timely resolutions. * Maintain accurate records and ...

Outerspace

Client Operations Manager

Carlstadt, NJ · On-site

$75K - $85K/yr

Client Operations Manager - Outerspace (3PL Fulfillment) About Outerspace Outerspace is a fast ... This role is equal parts relationship management, operational oversight, and analytical problem ...

Outerspace

Client Operations Manager

Avondale, AZ

$75K - $85K/yr

Client Operations Manager - Outerspace (3PL Fulfillment) About Outerspace Outerspace is a fast ... This role is equal parts relationship management, operational oversight, and analytical problem ...

Corestream

Client Operations Specialist

Tampa, FL · On-site

Client Operations Specialist Hybrid / Customer Success / Full-Time As a result of our continued ... Assess and analyze data to identify billing and payment discrepancies * Manage ticketing portals ...

Corestream

Client Operations Specialist

Tampa, FL · Hybrid

Client Operations Specialist Hybrid / Customer Success / Full-Time As a result of our continued ... Assess and analyze data to identify billing and payment discrepancies * Manage ticketing portals ...

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Client Operations Analyst information

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How much do client operations analyst jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for client operations analyst in the United States is $33.75, according to ZipRecruiter salary data. Most workers in this role earn between $24.04 and $40.38 per hour, depending on experience, location, and employer.

What does a client operations analyst do?

A client operations analyst is responsible for managing client accounts, ensuring service delivery meets client expectations, and analyzing operational processes to improve efficiency. They often use data analysis tools and communicate with clients and internal teams to resolve issues and optimize workflows.

How much do operations analysts get paid?

Operations analysts typically earn a median annual salary ranging from $55,000 to $75,000, depending on experience, location, and industry. Entry-level positions may start lower, while experienced analysts with specialized skills or certifications can earn higher salaries. Compensation often includes benefits such as health insurance and performance bonuses.

What is the difference between Client Operations Analyst vs Client Service Associate?

AspectClient Operations AnalystClient Service Associate
Required CredentialsBachelor's degree, certifications in operations or finance often preferredBachelor's degree, customer service or communication certifications beneficial
Work EnvironmentFinancial firms, investment banks, asset management companiesBank branches, financial institutions, client support centers
Employer & Industry UsageUsed in finance, banking, asset managementCommon in banking, financial services, client support roles
Search & Comparison IntentUnderstanding operational roles in client managementCustomer support and client interaction roles

The main difference is that a Client Operations Analyst focuses on managing internal processes, data analysis, and operational efficiency related to client accounts, while a Client Service Associate primarily handles direct client interactions, inquiries, and support. Both roles are essential in financial services but serve different functions within client management teams.

How does a Client Operations Analyst typically collaborate with other departments to ensure smooth client onboarding and support?

Client Operations Analysts often work closely with teams such as Sales, Customer Success, and IT to facilitate seamless client onboarding and ongoing support. They coordinate information flow, resolve operational issues, and help implement process improvements that enhance client satisfaction. Regular cross-functional meetings and shared project management tools are common, allowing analysts to anticipate client needs and address concerns proactively. This collaboration ensures that clients receive consistent, high-quality service throughout their lifecycle.

Is SOC 1 entry level?

SOC 1 (System and Organization Controls 1) reports are audit reports used by organizations to demonstrate controls over financial reporting. The term SOC 1 itself is not a job role; however, roles involved in SOC 1 audits, such as compliance analysts or auditors, often require entry-level knowledge of internal controls and auditing standards. Entry-level positions in this field typically require understanding of control frameworks and may involve supporting audit processes under supervision.

What are the key skills and qualifications needed to thrive as a Client Operations Analyst, and why are they important?

To thrive as a Client Operations Analyst, you need strong analytical skills, attention to detail, and a background in business, finance, or a related field. Familiarity with data analysis tools, CRM systems, and proficiency in Excel or similar platforms is often required. Excellent communication, problem-solving abilities, and a customer-centric mindset help you build strong client relationships and navigate complex issues. These skills are vital for ensuring efficient operations, accurate reporting, and high levels of client satisfaction.

What does a client analyst do?

A client operations analyst is responsible for managing client accounts, analyzing client data, and ensuring service delivery meets client needs. They often use tools like CRM software and require strong communication and analytical skills to support client satisfaction and retention.
More about Client Operations Analyst jobs
What job categories do people searching Client Operations Analyst jobs look for? The top searched job categories for Client Operations Analyst jobs are:
Client Operations Analyst jobs near you
Infographic showing various Client Operations Analyst job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% Internship, 86% Full Time, 6% Part Time, 1% Temporary, and 5% Contract. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution, with an average salary of $70,210 per year, or $33.8 per hour.
Senior Client Operations & LPM Analyst

Senior Client Operations & LPM Analyst

Ropes & Gray

Boston, MA • On-site

Other

Re-posted 22 days ago

Job description

About Ropes & Gray

Ropes & Gray is a preeminent global law firm. The firm has been ranked in the top three on The American Lawyer's prestigious A-List for eight consecutive years and #1 on Law.com's UK A-List twice in the past three years - rankings that honor the "best of the best" law firms. The firm has approximately 2,500 lawyers and professionals serving clients in major centers of business, finance, technology, and government in Boston, Chicago, Dublin, Hong Kong, London, Los Angeles, New York, Paris, San Francisco, Seoul, Shanghai, Silicon Valley, Singapore, Tokyo and Washington, D.C.The firm has consistently been recognized for its leading practices in many areas, including asset management, private equity, M&A, finance, real estate, tax, antitrust, life sciences, health care, intellectual property, litigation & enforcement, privacy & cybersecurity, and business restructuring. Ropes & Gray is an equal opportunity employer.

Overview

The legal market is undergoing a period of hyper-change, driving opportunities for innovative thinking and diverse professional experiences.  The Client Operations Services & LPM (Legal Project Management) team thrives on these changes, residing at the intersection of legal operations, process improvement, technology, data storytelling, client service and legal practice.  Our mission is to strengthen Ropes & Gray's client relationships and optimize the delivery of legal operations services by developing innovative tools and processes that drive efficiency and meet our clients' evolving priorities.

The role of the senior analyst is to drive profitable matter management and effective client relationship management through a focus on a particular industry and/or legal practice area to generate insights, including risk factors and cost drivers unique to that industry or practice.  The senior analyst will build tools and templates that incorporate those insights, as well as provide qualitative and quantitative analytics and data storytelling.

Responsibilities
  • Delivers successful outcomes for client relationships and matters by consolidating and analyzing financial data, and leveraging business intelligence tools.
  • Responsible for execution of client support processes for portfolio of firm clients.
  • Draws on firm's best practices and resources, practice group priorities and an overall understanding of each specific client's operational priorities and legal operations in supporting clients and legal teams.
  • Assembles and summarizes data to structure sophisticated reports (e.g. cost estimates, complex budgets and progress reports) on financial status and risks.
  • Provides creative alternatives and recommendations to reduce costs and improve financial performance, including opportunities for legal team efficiencies.
  • Provides key insights and recommends tools and best practices for profitable management of legal matters using legal project management tools and principles, learnings about clients and matters, and legal practice/industry experience.
  • Seeks out opportunities to scale team service model and flag opportunities for team efficiencies. 
  • Leverages effective facilitation and collaboration skills to partner with cross functional stakeholders at the firm.
Qualifications

ESSENTIAL CAPABILITIES:

  • Able to maintain strict confidentiality of the firm's internal and personnel affairs and client information. Understands ethics of position including legal ethics rules in regards to confidentiality, billing and client representation and advocacy.
  • Must be team-oriented and transparent, confident sharing information, goals, opportunities, successes and failures. 
  • Collaborates effectively and professionally at all levels of the organization, including with attorneys, coworkers and administrators.  Able to influence stakeholders.  
  • Must be flexible in order to respond quickly and positively to shifting demands and opportunities. Able to work under tight deadlines, handle multiple, detailed tasks simultaneously, prioritize appropriately and delegate to resources available.
  • Able to effectively work in a multi-office environment and a culturally and educationally diverse environment.
  • Must be flexible to meet the demands of working at a global law firm and available for travel.

    • EDUCATION, EXPERIENCE AND SKILLS REQUIRED:

  • A bachelor's degree and at least 5 years of experience working in a law firm, corporate legal department, financial institution or other large complex organization is required.
  • Excellent technology skills including Excel and ability to learn business intelligence and collaboration software (e.g., MicroStrategy, HighQ) required.
  • Analytics experience and comfort with numbers, acquired through academic study or job experience.
  • Ability to effectively communicate qualitative and quantitative insights via strong written and verbal communication; experience presenting to diverse audiences.
  • A strong project management orientation is critical, including strong business analytics, critical thinking, trouble-shooting, problem-solving and project management skills.
    • Compensation and Total Rewards Package

    Ropes & Gray is proud to offer a comprehensive Total Rewards package to our business support team members. The firm also offers comprehensive health and well-being benefits, personal and professional development, career growth opportunities and a collegial and supportive culture. The anticipated pay range for this role is listed below and represents our good faith and reasonable estimate of the starting salary range at the time of posting. In addition, this role is eligible for a discretionary bonus based on performance. The actual offered rate for this position will be determined based on job-related, non-discriminatory factors, including qualifications and experience, geographic location, education, external market data and consideration of internal equity.

    Boston, Chicago & Washington, D.C.:$117,200 -  $178,700

    New York: $127,900 - $195,000

    Working Conditions

    This position requires hybrid on-site presence as an essential function of the role. Consistent and predictable on-site presence is required for ongoing business continuity, professional development and effective collaboration with colleagues and management.

    Employment Type: OTHER

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