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Operations Support Analyst Jobs in Florida (NOW HIRING)

TruTeam

Operations Support Specialist

Winter Park, FL · On-site

$13 - $30/hr

Your Responsibilities Searching for an energetic operational support professional who enjoys ... Perform accounting and/or financial analysis. * Monitor credit and collections activities. * Manage ...

Topbuild

Operations Support Specialist

Winter Park, FL

$13 - $30/hr

Your Responsibilities Searching for an energetic operational support professional who enjoys ... Perform accounting and/or financial analysis. * Monitor credit and collections activities. * Manage ...

TruTeam

Operations Support Specialist

Winter Park, FL · On-site

$13 - $30/hr

Your Responsibilities Searching for an energetic operational support professional who enjoys ... Perform accounting and/or financial analysis. * Monitor credit and collections activities. * Manage ...

RedStream Technology

Desktop Support Analyst

Tampa, FL · On-site

$22 - $29.50/hr

Desktop Support Analyst Tampa, FL On-Site, Contract role Our client's technology department ... operation and user productivity. Maintain accurate and up-to-date documentation of technical ...

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Operations Support Analyst information

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How much do operations support analyst jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for operations support analyst in Florida is $22.85, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $27.31 per hour, depending on experience, location, and employer.

What are some common challenges faced by operations support analysts, and how can they effectively address them?

Operations Support Analysts often encounter challenges such as managing high volumes of support requests, troubleshooting complex system issues, and balancing multiple priorities under tight deadlines. To effectively address these challenges, analysts benefit from strong organizational skills, clear communication with both technical and non-technical teams, and a proactive approach to problem-solving. Leveraging knowledge bases, documenting solutions, and continually updating technical skills also help ensure efficient and accurate support for operational processes.

What is the difference between Operations Support Analyst vs Business Analyst?

AspectOperations Support AnalystBusiness Analyst
Required CredentialsTypically a bachelor's degree in business, IT, or related field; certifications like ITIL or Six Sigma are commonBachelor's degree in business, IT, or related; certifications like CBAP or PMI-PBA are beneficial
Work EnvironmentSupports daily operations, troubleshooting, and process improvements within IT or operations teamsAnalyzes business needs, documents requirements, and recommends solutions for organizational improvements
Employer & Industry UsageUsed across industries like finance, telecom, and IT for operational efficiencyCommon in consulting, finance, and corporate sectors for project and process analysis

The Operations Support Analyst focuses on maintaining and improving daily operational processes, often troubleshooting and supporting IT systems. In contrast, the Business Analyst concentrates on analyzing business needs and recommending solutions to enhance organizational performance. While both roles require similar educational backgrounds and certifications, their core responsibilities and work environments differ significantly.

What are the key skills and qualifications needed to thrive as an operations support analyst, and why are they important?

To thrive as an Operations Support Analyst, you need strong analytical abilities, problem-solving skills, and a background in business, IT, or a related field, often supported by a relevant degree. Familiarity with ticketing systems, data analysis tools (like Excel or SQL), and IT service management platforms (such as ServiceNow) is typically required. Excellent communication, attention to detail, and a collaborative mindset help you excel in supporting teams and resolving operational issues efficiently. These competencies are vital for ensuring smooth business operations, minimizing downtime, and delivering effective support to internal and external stakeholders.

What does an operations support analyst do?

An Operations Support Analyst is responsible for monitoring, maintaining, and improving the efficiency of business operations within an organization. They analyze workflow processes, resolve operational issues, and provide technical support to ensure smooth day-to-day activities. Their role often involves collaborating with different departments, preparing reports, and recommending solutions to optimize performance. Additionally, they may assist in implementing new systems or technologies to enhance productivity and support organizational goals.
What are popular job titles related to Operations Support Analyst jobs in Florida? For Operations Support Analyst jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Operations Support Analyst jobs in Florida look for? The top searched job categories for Operations Support Analyst jobs in Florida are:
What are popular job titles related to Operations Support Analyst jobs in FL? For Operations Support Analyst jobs in FL, the most frequently searched job titles are:
Operations Support Analyst jobs near you
Infographic showing various Operations Support Analyst job openings in Florida as of July 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, 1% Temporary, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $47,526 per year, or $22.8 per hour.

Technology Support Analyst

Abilene Christian University

Tampa, FL • On-site

Full-time

Re-posted 26 days ago

Job description

ACU is affiliated with the fellowship of the Church of Christ. This position requires the employee to be a professing Christian and to be willing to support the Christian mission of ACU.

Responsible to the Associate Director of Technology Support for overseeing technical support of faculty and staff, and all hardware repair support for faculty, staff, and students.

Basic Responsibilities

  • Facilitate problem-solving, installing new hardware equipment, and performing hardware or software changes.

  • Troubleshoot and oversee day to day operation of the campus printer fleet.

  • Collaborate with other technicians to request and offer new and inventive technical information.

  • Help facilitate the Computer Replacement Plan for the university.

Essential Duties

Other duties may be assigned. Reasonable accommodations may be made to enable individuals to perform the essential functions

A) Facilitate problem-solving, installing new hardware equipment, and performing hardware or software changes.

  • Provide technical assistance to faculty/staff with technical problems. Consult with users to suggest solutions or to provide service as necessary.

  • Coordinate with other Information Technology groups to identify and escalate problems as well as implement solutions.

  • Utilize a computerized work order system for tracking work requests, solutions, and providing statistics.

  • Facilitate repair of student owned equipment through the campus student computer repair center.

  • Oversee the procurement and charge out of computer hardware equipment.

B) Troubleshoot and oversee day to day operation of the campus printer fleet.

Facilitate asset management of all campus printers.

  • Perform maintenance, programming, and troubleshooting of printer management software.

  • Collaborate with other departments to procure, deploy, and repair campus printers.

C) Collaborate with other technicians to request and offer new and inventive technical information.

  • Meet regularly with other technicians, and on-demand with other divisions of Information Technology.

  • Participate actively within the Technology Support team.

  • Support other technicians when needed during high volume work requests.

D) Help facilitate the Computer Replacement Plan for the university.

  • Communicate and execute the 3 or 4-year computer replacement for the university and ensure that the work stays on schedule.

  • Coordinate with other CRP employees in the execution of the computer replacement plan.

  • Coordinate with other team members on the procurement and deployment of new computer equipment for the university.

  • Collaborate across the organization to schedule, deliver, and deploy new computer equipment.

Professional Development Requirements:

A) Skills

  • Logical thinking is required to read technical information; compose technical documents; facilitate technical discussions; problem-solving.

  • Strong communication skills and interpersonal skills are required for establishing and maintaining effective working relationships; communicating with persons with diverse technical knowledge and skills.

  • Experience and competence with various operating systems (e.g. macOS; Windows 11; iOS).

B) Knowledge Required

  • Strong understanding of computer hardware and software.

  • Knowledge of basic project management processes.

  • Basic knowledge of wired/wireless networks, enterprise systems, and servers.

Qualifications

A) Professional

  • AA/ AS degree or a combination of education and work experience in technical support equaling 2 years.

  • Experience and competence with Windows and Mac operating systems that support it.

  • Communication skills: strong verbal and written; ability to understand descriptions of problems and ability to convey information and solutions

B) Personal

  • Ability to manage time; ability to multitask.

  • Ability to handle periods of high stress: not easily angered or upset.

  • Self-motivated.

Physical Demands

  • Manual dexterity: typing, plugging/unplugging connections, use of a mouse/track pad, etc.

  • Lifting computers and monitors 30 lbs. in weight.

  • Crawling, bending over/under furniture, cramped spaces, etc. Moving monitors, computers, etc.

  • Good vision (read monitors, examine connectors, etc.); not color blind; 20/20 correctable vision.

ACU does not unlawfully discriminate on the basis of race, color, age, sex, disability, genetic information, national or ethnic origin in employment opportunities, in keeping with applicable state and federal law.

ACU is committed to maintaining a safe and secure campus environment and protecting the university's financial and physical assets. Therefore, Abilene Christian University conducts background checks on all candidates for employment in security sensitive positions. As a current employee, it will be determined if you need an additional background check upon your hire.

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