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Operations Support Analyst Jobs (NOW HIRING)

Noblesoft Technologies

Support Analyst

Allentown, PA · On-site

This role ensures the smooth operation of scheduling systems, resolves user issues, and supports ... Strong analytical and problem-solving skills with the ability to reverse-engineer complex code.

Netrix Global

Support Analyst II

Wyomissing, PA · On-site

The Support Analyst II will also be responsible for completing requests from hosted customers for operational support activities in the Wyomissing, PA Netrix data center. You will be responsible for ...

Judge Group, Inc.

Support Analyst 1

Tempe, AZ · On-site

$25 - $30/hr

Support shop operations and ensure system performance and uptime * Develop expertise in shop ... The IT Support Analyst I plays a key role in troubleshooting, collaboration, and continuous system ...

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Operations Support Analyst information

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How much do operations support analyst jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for operations support analyst in the United States is $30.58, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $36.54 per hour, depending on experience, location, and employer.

What are some common challenges faced by Operations Support Analysts, and how can they effectively address them?

Operations Support Analysts often encounter challenges such as managing high volumes of support requests, troubleshooting complex system issues, and balancing multiple priorities under tight deadlines. To effectively address these challenges, analysts benefit from strong organizational skills, clear communication with both technical and non-technical teams, and a proactive approach to problem-solving. Leveraging knowledge bases, documenting solutions, and continually updating technical skills also help ensure efficient and accurate support for operational processes.

What is the difference between Operations Support Analyst vs Business Analyst?

AspectOperations Support AnalystBusiness Analyst
Required CredentialsTypically a bachelor's degree in business, IT, or related field; certifications like ITIL or Six Sigma are commonBachelor's degree in business, IT, or related; certifications like CBAP or PMI-PBA are beneficial
Work EnvironmentSupports daily operations, troubleshooting, and process improvements within IT or operations teamsAnalyzes business needs, documents requirements, and recommends solutions for organizational improvements
Employer & Industry UsageUsed across industries like finance, telecom, and IT for operational efficiencyCommon in consulting, finance, and corporate sectors for project and process analysis

The Operations Support Analyst focuses on maintaining and improving daily operational processes, often troubleshooting and supporting IT systems. In contrast, the Business Analyst concentrates on analyzing business needs and recommending solutions to enhance organizational performance. While both roles require similar educational backgrounds and certifications, their core responsibilities and work environments differ significantly.

What are the key skills and qualifications needed to thrive as an Operations Support Analyst, and why are they important?

To thrive as an Operations Support Analyst, you need strong analytical abilities, problem-solving skills, and a background in business, IT, or a related field, often supported by a relevant degree. Familiarity with ticketing systems, data analysis tools (like Excel or SQL), and IT service management platforms (such as ServiceNow) is typically required. Excellent communication, attention to detail, and a collaborative mindset help you excel in supporting teams and resolving operational issues efficiently. These competencies are vital for ensuring smooth business operations, minimizing downtime, and delivering effective support to internal and external stakeholders.

What does an Operations Support Analyst do?

An Operations Support Analyst is responsible for monitoring, maintaining, and improving the efficiency of business operations within an organization. They analyze workflow processes, resolve operational issues, and provide technical support to ensure smooth day-to-day activities. Their role often involves collaborating with different departments, preparing reports, and recommending solutions to optimize performance. Additionally, they may assist in implementing new systems or technologies to enhance productivity and support organizational goals.
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Operations Support Analyst jobs near you
Infographic showing various Operations Support Analyst job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% Internship, 86% Full Time, 6% Part Time, 1% Temporary, and 5% Contract. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution, with an average salary of $63,598 per year, or $30.6 per hour.
Administrative Support Analyst

Administrative Support Analyst

Odyssey Systems

Fort Belvoir, VA • On-site

$99K/yr

Other

This job post has expired 1 day ago. Applications are no longer accepted.

Job description


Administrative Support Analyst
Job Locations
US-VA-Fort Belvoir
ID
2026-7769
Category
Administrative/Clerical
Type
Full Time
Biweekly Hours
80
Location : Name
Fort Belvoir
Min
USD $87,183.00/Yr.
Max
USD $99,151.00/Yr.
Position Summary

Odyssey is recruiting for an Administrative Support Analyst. In this role, you will support PM Soldier Survivability (SSV), which is located at Ft. Belvoir, VA. The support required under this effort includes engineering, quality assurance and test support, acquisition support, business management support, logistics and fielding support, operations support, and administrative support. The specific task areas include program management, analysis, planning, studies, liaison, and operations support, strategic communications, engineering and logistics support, new equipment training, system test and product fielding support, acquisition and contracting support, software development and system safety, studies and analysis and quick response support.
PM SSV's mission is to equip, clothe, and protect Soldiers to maximize performance today and provide enhanced capability tomorrow. PM SSV's products protect Soldiers and allow them to operate in any condition. Product Manager Air Warrior (PdM AW), Product Manager Soldier Clothing and Individual Equipment (PdM SCIE) and Product Manager Soldier Protective Equipment (PdM SPE) are subordinate Product Offices in PM SSV.

***Contingent upon contract award***

Responsibilities

Duties include, but are not limited to:

    Provides senior executive level secretarial and administrative travel support, and human resources support for the PM and others as necessary
  • Handles sensitive or confidential information
  • Manage PM calendar using MS Outlook
  • Performs in a leadership role in providing administrative and general office support
  • Prepares a variety of documents, such as correspondence, forms, reports, statistical tables, spreadsheets, etc., using advanced skills and knowledge of word processing software
  • Advises writers and researchers in matters of style, syntax, and usage to improve the general quality and effectiveness of communications
  • Trains lower-level administrative support analyst

***Contingent upon contract award***

Qualifications

Citizenship: Must be a US citizen

Minimum Required Qualifications

Clearance: Secret

Education: High School Diploma

Years of Experience: At least 10 years of experience in an administrative setting in the DoD

Preferred:

Education: BA or BS

Years of Experience: At least five years of experience in an administrative setting in the DoD

Technical Skills

  • Expert in Microsoft Suite
  • Proficient with Defense Travel System
  • Knowledgeable in Microsoft SharePoint

Interpersonal Skills

  • Excellent customer service skills
  • Ability to manage multiple tasks
  • Strong communication skills, written and oral

Additional Information

Location: Onsite at Fort Belvior, VA

Travel: 25%

#LI-JC1

***Contingent upon contract award***

Company Overview

Odyssey is a world-class technical, engineering, and integration company serving the warfighting ecosystem with airborne integration, ISR, C2, and warfighter readiness capabilities. Odyssey meets the military's operational needs by integrating layered defense systems from equipment, technology, and services to data, information, and business operations. We streamline defense acquisition and sustainment, engineering the technical battlefield with domain-specific proficiency to ensure lethality. Odyssey is dedicated to excellent contract execution, peak organizational performance, and fostering a workplace built on employee care.

Odyssey is proud to live out our core values of commitment, ambition, and respect in our work and communities through OdysseyCares, a philanthropic group focused on giving back through direct donations, an employer match program, and volunteering events.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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