ZipRecruiter

Log In

1

Operations Support Analyst Jobs (NOW HIRING)

Tarian

Operations Specialist

Louisville, KY · On-site

$22/hr

Operations Support Analyst Responsibilities: As Operations Support Analyst for Tarian, you will conduct the following responsibilities upholding Tarian's commitment to safety and security while ...

Tarian

Operations Specialist

Louisville, KY

$22/hr

Operations Support Analyst Responsibilities: As Operations Support Analyst for Tarian, you will conduct the following responsibilities upholding Tarian's commitment to safety and security while ...

ApTask

Operations Support

Jersey City, NJ · On-site

$29/hr

The Estate Operations Analyst plays a key role in ensuring the accurate and timely settlement of ... Support strategic plans that enhance productivity through process efficiencies and automation ...

Noblesoft Technologies

Support Analyst

Allentown, PA · On-site

This role ensures the smooth operation of scheduling systems, resolves user issues, and supports ... Strong analytical and problem-solving skills with the ability to reverse-engineer complex code.

next page

Showing results 1-20

People also search for

All JobsOperations Support Analyst Jobs

Operations Support Analyst information

See salary details

$12

$30

$74

How much do operations support analyst jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for operations support analyst in the United States is $30.58, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $36.54 per hour, depending on experience, location, and employer.

What are some common challenges faced by Operations Support Analysts, and how can they effectively address them?

Operations Support Analysts often encounter challenges such as managing high volumes of support requests, troubleshooting complex system issues, and balancing multiple priorities under tight deadlines. To effectively address these challenges, analysts benefit from strong organizational skills, clear communication with both technical and non-technical teams, and a proactive approach to problem-solving. Leveraging knowledge bases, documenting solutions, and continually updating technical skills also help ensure efficient and accurate support for operational processes.

What is the difference between Operations Support Analyst vs Business Analyst?

AspectOperations Support AnalystBusiness Analyst
Required CredentialsTypically a bachelor's degree in business, IT, or related field; certifications like ITIL or Six Sigma are commonBachelor's degree in business, IT, or related; certifications like CBAP or PMI-PBA are beneficial
Work EnvironmentSupports daily operations, troubleshooting, and process improvements within IT or operations teamsAnalyzes business needs, documents requirements, and recommends solutions for organizational improvements
Employer & Industry UsageUsed across industries like finance, telecom, and IT for operational efficiencyCommon in consulting, finance, and corporate sectors for project and process analysis

The Operations Support Analyst focuses on maintaining and improving daily operational processes, often troubleshooting and supporting IT systems. In contrast, the Business Analyst concentrates on analyzing business needs and recommending solutions to enhance organizational performance. While both roles require similar educational backgrounds and certifications, their core responsibilities and work environments differ significantly.

What are the key skills and qualifications needed to thrive as an Operations Support Analyst, and why are they important?

To thrive as an Operations Support Analyst, you need strong analytical abilities, problem-solving skills, and a background in business, IT, or a related field, often supported by a relevant degree. Familiarity with ticketing systems, data analysis tools (like Excel or SQL), and IT service management platforms (such as ServiceNow) is typically required. Excellent communication, attention to detail, and a collaborative mindset help you excel in supporting teams and resolving operational issues efficiently. These competencies are vital for ensuring smooth business operations, minimizing downtime, and delivering effective support to internal and external stakeholders.

What does an Operations Support Analyst do?

An Operations Support Analyst is responsible for monitoring, maintaining, and improving the efficiency of business operations within an organization. They analyze workflow processes, resolve operational issues, and provide technical support to ensure smooth day-to-day activities. Their role often involves collaborating with different departments, preparing reports, and recommending solutions to optimize performance. Additionally, they may assist in implementing new systems or technologies to enhance productivity and support organizational goals.
More about Operations Support Analyst jobs
What cities are hiring for Operations Support Analyst jobs? Cities with the most Operations Support Analyst job openings:
Who are the top companies hiring for Operations Support Analyst jobs? The top employers for Operations Support Analyst jobs are:
What states have the most Operations Support Analyst jobs? States with the most job openings for Operations Support Analyst jobs include:
What job categories do people searching Operations Support Analyst jobs look for? The top searched job categories for Operations Support Analyst jobs are:
What are popular job titles related to Operations Support Analyst jobs? For Operations Support Analyst jobs, the most frequently searched job titles are:
Operations Support Analyst jobs near you

Operations Analyst II - Operations Support

QBE

Aberdeen, MD • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Operations Analyst II - Operations Support

QBE, LLC is a mission-focused technology and security solutions provider supporting defense and federal customers worldwide. We deliver high-impact capabilities where precision, accountability, and technical excellence directly support national-level objectives.

QBE is seeking an Operations Analyst II - Operations Support to support the IEW&S contract.

Responsibilities

  • Tracking special duty and ad hoc actions
  • Coordinating facilities management
  • Submitting of Work Orders in support of facilities maintenance and computer repair services
  • Tracking and managing internal communications and workflow using SharePoint or other designated systems
  • Preparing documentation to support equipment purchases and management
  • Verifying security clearances, providing security access badging, providing Security Management Organization (SMO) code via the Defense Information Security System (DISS) (formerly Joint Personnel Adjudication System (JPAS)), and coordinate and provide escort duties
  • Participating in recurring meetings
  • Submitting requests or tickets for service
  • Writing and updating scenarios for operational planning and emergency preparedness
  • Preparing quarterly/annual reports
  • Working with the APG Installation Management Command (IMCOM) to complete Army Stationing and Installation Plan (ASIP) IAW AR 5-18 on a quarterly basis, and updating the stationing plan if/when there is a growth to the organization
  • Participating in IPTs and coordination meetings
  • Attending and coordinate all high visibility visits by conducting tasks such as: scheduling office calls, creating agendas, arranging transportation, providing meal plans, providing administrative and protocol expertise, providing audio visual support, and printing briefing packages
  • Safeguarding and delivering Government material
  • Coordinating and aligning meetings
  • Preparing meeting minutes
  • Transporting VTC equipment and ensuring VTC connectivity for the CPE
  • Developing materials or presenting training for professional development

Requirements

  • Active US Government clearance at Secret level upon higher; TS/SCI eligibility required
  • Bachelor's Degree
  • Minimum five (5) years relevant experience required OR10 years of additional direct relevant technical experience may be substituted for education.
  • Ability to communicate effectively with team and other stakeholders

Equal Opportunity Employment Statement

QBE is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender, gender-identity and/or expression, age, disability, Veteran status, genetic information, pregnancy (including childbirth, lactation, or related medical conditions), marital status, neurodivergence, ethnicity, ancestry, caste, military/uniformed service-member status, or any other characteristic protected by applicable law.

Apply