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Production Support Analyst Jobs in Utah (NOW HIRING)

InComm Payments

Product Support Analyst I

Sandy, UT · On-site

We are continuously expanding our support activities with new products, and we work in a multi ... Ability to analyze and solve problems. * Multi-task in a fast-paced and changing environment.

InComm Payments

Product Support Analyst I

Sandy, UT · On-site

We are continuously expanding our support activities with new products, and we work in a multi ... Ability to analyze and solve problems. * Multi-task in a fast-paced and changing environment.

Amicis Global

Client Support Analyst

South Jordan, UT · On-site

Client Support Analyst Location: South Jordan, UT Duration: 12+ Months Preference for 1 of the ... Functional support areas include Brokerage Cash Management products and services, Brokerage Online ...

1 point system

Production Support Engineer

South Jordan, UT · On-site

$40 - $52.25/hr

... of Production Management team supporting the Client Portfolio Risk and Margin plant and Risk ... analytical Proficiency with Linux Proficiency with Databases Strong scripting skills, like Perl ...

iCapital

Platform Support - Analyst

Salt Lake City, UT · On-site

About the Role iCapital is looking to hire an Analyst to join its Platform Support team, with a ... Partner with Client Sales, Relationship Management, Operations, and Product teams to support client ...

iCapital

Platform Support - Analyst

Salt Lake City, UT · On-site

About the Role iCapital is looking to hire an Analyst to join its Platform Support team, with a ... Partner with Client Sales, Relationship Management, Operations, and Product teams to support client ...

Carta

Senior Support Analyst

Sandy, UT · On-site

If you're proactive, analytical, and have a solid technical foundation, this is the right position ... Respond to support cases spanning a wide range of complexity surfaced from the cap table product

Carta

Senior Support Analyst

Sandy, UT · On-site

If you're proactive, analytical, and have a solid technical foundation, this is the right position ... Respond to support cases spanning a wide range of complexity surfaced from the cap table product

Addepar

Client Support Analyst

Salt Lake City, UT · On-site

$59K - $74K/yr

Support Analysts play a critical role in supporting some of the world's most sophisticated ... Work effectively with Product and Account Manager teams to manage and maintain a high level of ...

Addepar

Client Support Analyst

Salt Lake City, UT · On-site

$59K - $74K/yr

Support Analysts play a critical role in supporting some of the world's most sophisticated ... Work effectively with Product and Account Manager teams to manage and maintain a high level of ...

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All JobsProduction Support Analyst JobsProduction Support Analyst Jobs in Utah

Production Support Analyst information

See Utah salary details

$17

$45

$87

How much do production support analyst jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for production support analyst in Utah is $45.58, according to ZipRecruiter salary data. Most workers in this role earn between $30.43 and $52.74 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a production support analyst?

To excel as a Production Support Analyst, you need strong analytical skills, troubleshooting abilities, and a background in computer science or a related field. Familiarity with incident management systems like ServiceNow, scripting languages (such as SQL or Python), and monitoring tools is typically required. Excellent communication, problem-solving, and the ability to work under pressure help distinguish top performers in this role. These competencies ensure swift resolution of technical issues, minimize downtime, and maintain seamless business operations.

How does a production support analyst typically interact with development and operations teams to resolve incidents?

Production Support Analysts serve as a critical bridge between development and operations teams. When incidents arise, they quickly diagnose issues, communicate findings to developers for code-related fixes, and coordinate with operations to implement workarounds or deploy resolutions. This role often requires clear documentation and prompt updates to all stakeholders, ensuring minimal downtime and transparent progress tracking. Regular collaboration and communication skills are essential for effective incident management in fast-paced environments.

What is the difference between Production Support Analyst vs Application Support Analyst?

AspectProduction Support AnalystApplication Support Analyst
CertificationsITIL, CompTIA, relevant technical certificationsITIL, CompTIA, relevant technical certifications
Work EnvironmentFinancial, banking, or enterprise IT environments with 24/7 supportSoftware companies, tech firms, or enterprise IT teams
Job FocusMonitoring, maintaining, and troubleshooting production systemsSupporting and troubleshooting specific applications or software
Common UsageEnsuring system stability in live environmentsResolving user issues and application bugs

While both roles involve supporting IT systems, a Production Support Analyst primarily focuses on maintaining and troubleshooting live production systems to ensure stability. An Application Support Analyst concentrates on supporting specific software applications, often within development or testing environments. Both roles require similar certifications and work in enterprise settings, but their core responsibilities differ in scope and focus.

Is production support a stressful job?

Production Support Analysts often work in high-pressure environments where quick problem resolution is essential to minimize system downtime. The role can be stressful due to the need for rapid troubleshooting, on-call responsibilities, and handling critical issues, but it also offers opportunities to develop strong technical and communication skills. Stress levels vary depending on the organization, workload, and support structure.

What does a production support analyst do?

A production support analyst monitors and maintains IT systems and applications to ensure their stability and performance. They troubleshoot issues, implement fixes, and collaborate with development teams to resolve incidents quickly, often using tools like ticketing systems and monitoring software. The role requires strong problem-solving skills and knowledge of system environments to minimize downtime and support business operations.

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What job categories do people searching Production Support Analyst jobs in Utah look for?

The top searched job categories for Production Support Analyst jobs in Utah are:

What cities in Utah are hiring for Production Support Analyst jobs?

Cities in Utah with the most Production Support Analyst job openings:

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Production Support Analyst jobs near you
Infographic showing various Production Support Analyst job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 28% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $94,812 per year, or $45.6 per hour.

DevOps Engineer/ Production Support Analyst

mthree

Salt Lake City, UT • On-site

Full-time

Re-posted 16 days ago

Job description

Job Summary:
mthree is a company that pairs graduates with leading global businesses, including tier one investment banks. They are seeking a DevOps Engineer/ Production Support Analyst to provide production support for enterprise technology systems, ensuring their smooth operation and reliability.
Responsibilities:
• Production support plays a vital role in enterprise technology, from algorithmic trading engines to regulatory reporting.
• Think of it as healthcare for technology. As a production support analyst with mthree, you’ll be on a shared mission to look after the technical systems and processes other teams rely on.
Qualifications:
Required:
• Bachelor's degree in computer science or a related STEM subject (science, technology, engineering, math).
• A GPA of 2.75 or higher.
• Ability to troubleshoot, taking an analytical approach to solve problems.
• Excellent spoken and written English communication skills.
• The right to work without needing visa sponsorship.
Company:
An emerging talent partner to global blue-chip enterprises focusing on their technology & business operations. It is a sub-organization of Wiley. Founded in 2010, the company is headquartered in London, GBR, with a team of 1001-5000 employees. The company is currently Late Stage.

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