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Production Support Analyst Jobs in Utah (NOW HIRING)

InComm Payments

Product Support Analyst I

Sandy, UT · On-site

We are continuously expanding our support activities with new products, and we work in a multi ... Ability to analyze and solve problems. * Multi-task in a fast-paced and changing environment.

InComm Payments

Product Support Analyst I

Sandy, UT · On-site

We are continuously expanding our support activities with new products, and we work in a multi ... Ability to analyze and solve problems. * Multi-task in a fast-paced and changing environment.

Amicis Global

Client Support Analyst

South Jordan, UT · On-site

Client Support Analyst Location: South Jordan, UT Duration: 12+ Months Preference for 1 of the ... Functional support areas include Brokerage Cash Management products and services, Brokerage Online ...

Addepar

Trading Support Analyst

Salt Lake City, UT · On-site

$22 - $28/hr

The Role Support Analysts are critical to empowering some of the world's most sophisticated ... Work effectively with Product and Account Manager teams to manage and maintain a high level of ...

Addepar

Trading Support Analyst

Salt Lake City, UT

$22 - $28/hr

The Role Support Analysts are critical to empowering some of the world's most sophisticated ... IBOR) products. They serve as the first point of contact for addressing client questions ...

iCapital

Platform Support - Analyst

Salt Lake City, UT · On-site

$60K - $70K/yr

About the Role iCapital is looking to hire an Analyst to join its Platform Technology Support team ... Create documentation for new product solutions and enhancements to existing technology, as well as ...

iCapital

Platform Support - Analyst

Salt Lake City, UT · On-site +1

$60K - $70K/yr

About the Role iCapital is looking to hire an Analyst to join its Platform Technology Support team ... Create documentation for new product solutions and enhancements to existing technology, as well as ...

Patientco

Enterprise Technical Support Analyst

Lehi, UT · On-site

The Enterprise Technical Support Analyst serves as a front-line support contact for Waystar's most ... Waystar products have won multiple Best in KLAS or Category Leader awards since 2010 and earned ...

Quilt Software

Technical Support Analyst

Provo, UT · On-site

$19 - $21/hr

As a support specialist, you will provide phone and email support to our customer base for their ... You will become a product expert of Quilt's software and work alongside our customers to help them ...

Quilt Software

Technical Support Analyst

Provo, UT · On-site

$19 - $21/hr

If you get a kick out of supporting local businesses, love great software, and want to be part of a ... You will become a product expert of Quilt's software and work alongside our customers to help them ...

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All JobsProduction Support Analyst JobsProduction Support Analyst Jobs in Utah

Production Support Analyst information

See Utah salary details

$17

$45

$87

How much do production support analyst jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for production support analyst in Utah is $45.58, according to ZipRecruiter salary data. Most workers in this role earn between $30.43 and $52.74 per hour, depending on experience, location, and employer.

Is production support a stressful job?

Production Support Analysts often work in high-pressure environments where quick problem resolution is essential to minimize system downtime. The role can involve handling urgent issues, working outside regular hours, and maintaining system stability, which can contribute to stress levels. However, strong technical skills and effective communication can help manage workload and reduce stress.

What is the difference between Production Support Analyst vs Application Support Analyst?

AspectProduction Support AnalystApplication Support Analyst
CertificationsITIL, CompTIA, relevant technical certificationsITIL, CompTIA, relevant technical certifications
Work EnvironmentFinancial, banking, or enterprise IT environments with 24/7 supportSoftware companies, tech firms, or enterprise IT teams
Job FocusMonitoring, maintaining, and troubleshooting production systemsSupporting and troubleshooting specific applications or software
Common UsageEnsuring system stability in live environmentsResolving user issues and application bugs

While both roles involve supporting IT systems, a Production Support Analyst primarily focuses on maintaining and troubleshooting live production systems to ensure stability. An Application Support Analyst concentrates on supporting specific software applications, often within development or testing environments. Both roles require similar certifications and work in enterprise settings, but their core responsibilities differ in scope and focus.

What skills do you need to be a production support analyst?

A production support analyst needs strong technical skills in troubleshooting, monitoring, and maintaining IT systems, often using tools like SQL, scripting, and monitoring software. Good problem-solving abilities, communication skills, and the ability to work under pressure are essential, along with a solid understanding of the business environment and relevant certifications such as ITIL or relevant technical training.

What does a production support analyst do?

A production support analyst monitors and maintains IT systems and applications to ensure their stability and performance. They troubleshoot issues, implement fixes, and collaborate with development teams to resolve incidents quickly, often using tools like ticketing systems and monitoring software. The role requires strong problem-solving skills and knowledge of system environments to minimize downtime and support business operations.

What are the key skills and qualifications needed to thrive as a production support analyst?

To excel as a Production Support Analyst, you need strong analytical skills, troubleshooting abilities, and a background in computer science or a related field. Familiarity with incident management systems like ServiceNow, scripting languages (such as SQL or Python), and monitoring tools is typically required. Excellent communication, problem-solving, and the ability to work under pressure help distinguish top performers in this role. These competencies ensure swift resolution of technical issues, minimize downtime, and maintain seamless business operations.

How does a production support analyst typically interact with development and operations teams to resolve incidents?

Production Support Analysts serve as a critical bridge between development and operations teams. When incidents arise, they quickly diagnose issues, communicate findings to developers for code-related fixes, and coordinate with operations to implement workarounds or deploy resolutions. This role often requires clear documentation and prompt updates to all stakeholders, ensuring minimal downtime and transparent progress tracking. Regular collaboration and communication skills are essential for effective incident management in fast-paced environments.
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What job categories do people searching Production Support Analyst jobs in Utah look for? The top searched job categories for Production Support Analyst jobs in Utah are:
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What are popular job titles related to Production Support Analyst jobs in UT? For Production Support Analyst jobs in UT, the most frequently searched job titles are:
Production Support Analyst jobs near you
Infographic showing various Production Support Analyst job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $94,812 per year, or $45.6 per hour.

DevOps Engineer/ Production Support Analyst

mthree

Salt Lake City, UT • On-site

Full-time

Re-posted 16 days ago

Job description

Job Summary:
mthree is a company that pairs graduates with leading global businesses, including tier one investment banks. They are seeking a DevOps Engineer/ Production Support Analyst to provide production support for enterprise technology systems, ensuring their smooth operation and reliability.
Responsibilities:
• Production support plays a vital role in enterprise technology, from algorithmic trading engines to regulatory reporting.
• Think of it as healthcare for technology. As a production support analyst with mthree, you’ll be on a shared mission to look after the technical systems and processes other teams rely on.
Qualifications:
Required:
• Bachelor's degree in computer science or a related STEM subject (science, technology, engineering, math).
• A GPA of 2.75 or higher.
• Ability to troubleshoot, taking an analytical approach to solve problems.
• Excellent spoken and written English communication skills.
• The right to work without needing visa sponsorship.
Company:
An emerging talent partner to global blue-chip enterprises focusing on their technology & business operations. It is a sub-organization of Wiley. Founded in 2010, the company is headquartered in London, GBR, with a team of 1001-5000 employees. The company is currently Late Stage.

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