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Production Support Analyst Jobs in Delaware (NOW HIRING)

Dlapiper

Litigation Support Analyst

Wilmington, DE · Hybrid

$46.15 - $73.38/hr

Provides daily metrics of document reviews; generates data productions and performs quality control ... support. Strong analytical and problem-solving skills are required to resolve complex issues using ...

City National Bank

Fraud Team Support Analyst

Newark, DE · On-site

$53K - $86K/yr

Provide ongoing analytics and rule recommendations for debit and credit card products. * Support handling emergency fraud trend review and ad hoc rule implementations, including outside of normal ...

JP Morgan Chase

Credit Support Analyst

Newark, DE · On-site

Job summary As a Credit Support Analyst in Wholesale Lending Services , you partner with Credit ... Basic knowledge of investment banking products (industry-standard term: TCP) JPMorganChase, one of ...

JPMorgan Chase & Co.

Credit Support Analyst

Newark, DE · On-site

Job summary As a Credit Support Analyst in Wholesale Lending Services , you partner with Credit ... Basic knowledge of investment banking products (industry-standard term: TCP) About Us JPMorganChase ...

JPMorgan Chase & Co

Credit Support Analyst

Newark, DE · On-site

Job summary As a Credit Support Analyst in Wholesale Lending Services , you partner with Credit ... Basic knowledge of investment banking products (industry-standard term: TCP) JPMorganChase, one of ...

Citi

Cash and Trade Support Analyst

Newark, DE

In this role, you'll be expected to support production across all four shifts, including holidays ... Position Overview The Support Analyst is a key part of the Public Sector Lockbox Operations team ...

New

Pittsburgh International Airport

Participate in requirements analysis by gathering specifications and creating user stories to ... Manage ongoing production maintenance, project support, and enhancements involving all stages of ...

Citi

Operations Core Project Lead Analyst

New Castle, DE · On-site

$125K - $188K/yr

Loan IQ Product support / analysis for Trading / Secondary Loan Trading (SLT) which will include management of enhancements, production support and User Acceptance Testing (UAT) Loan IQ subject ...

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Production Support Analyst information

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How much do production support analyst jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for production support analyst in Delaware is $50.11, according to ZipRecruiter salary data. Most workers in this role earn between $33.46 and $57.98 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a production support analyst?

To excel as a Production Support Analyst, you need strong analytical skills, troubleshooting abilities, and a background in computer science or a related field. Familiarity with incident management systems like ServiceNow, scripting languages (such as SQL or Python), and monitoring tools is typically required. Excellent communication, problem-solving, and the ability to work under pressure help distinguish top performers in this role. These competencies ensure swift resolution of technical issues, minimize downtime, and maintain seamless business operations.

How does a production support analyst typically interact with development and operations teams to resolve incidents?

Production Support Analysts serve as a critical bridge between development and operations teams. When incidents arise, they quickly diagnose issues, communicate findings to developers for code-related fixes, and coordinate with operations to implement workarounds or deploy resolutions. This role often requires clear documentation and prompt updates to all stakeholders, ensuring minimal downtime and transparent progress tracking. Regular collaboration and communication skills are essential for effective incident management in fast-paced environments.

What is the difference between Production Support Analyst vs Application Support Analyst?

AspectProduction Support AnalystApplication Support Analyst
CertificationsITIL, CompTIA, relevant technical certificationsITIL, CompTIA, relevant technical certifications
Work EnvironmentFinancial, banking, or enterprise IT environments with 24/7 supportSoftware companies, tech firms, or enterprise IT teams
Job FocusMonitoring, maintaining, and troubleshooting production systemsSupporting and troubleshooting specific applications or software
Common UsageEnsuring system stability in live environmentsResolving user issues and application bugs

While both roles involve supporting IT systems, a Production Support Analyst primarily focuses on maintaining and troubleshooting live production systems to ensure stability. An Application Support Analyst concentrates on supporting specific software applications, often within development or testing environments. Both roles require similar certifications and work in enterprise settings, but their core responsibilities differ in scope and focus.

Is production support a stressful job?

Production Support Analysts often work in high-pressure environments where quick problem resolution is essential to minimize system downtime. The role can be stressful due to the need for rapid troubleshooting, on-call responsibilities, and handling critical issues, but it also offers opportunities to develop strong technical and communication skills. Stress levels vary depending on the organization, workload, and support structure.

What does a production support analyst do?

A production support analyst monitors and maintains IT systems and applications to ensure their stability and performance. They troubleshoot issues, implement fixes, and collaborate with development teams to resolve incidents quickly, often using tools like ticketing systems and monitoring software. The role requires strong problem-solving skills and knowledge of system environments to minimize downtime and support business operations.

What are popular job titles related to Production Support Analyst jobs in Delaware?

For Production Support Analyst jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Production Support Analyst jobs in Delaware look for?

The top searched job categories for Production Support Analyst jobs in Delaware are:

What are popular job titles related to Production Support Analyst jobs in DE?

For Production Support Analyst jobs in DE, the most frequently searched job titles are:

Production Support Analyst jobs near you
Infographic showing various Production Support Analyst job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $104,236 per year, or $50.1 per hour.

Production Support Analyst (Linux)

New Castle, DE • On-site

Syntricate Technologies
IT Services • 51 - 200 employees
Learn more about Syntricate Technologiesexternal

Full-time

Re-posted 25 days ago

Job description

Job Summary:
Syntricate Technologies is seeking a Production Support Analyst with strong operations support experience. The role involves monitoring and troubleshooting Linux and Windows servers, scripting, and interacting with database administrators to resolve issues.
Responsibilities:
• Looking for 3+ years of operations support exp. With strong Windows/Linux exp. As must.
• Any scripting language exp. Is required (Shell/PowerShell scripting is highly preferred), monitoring/automation tools exp. (Tivoli, Sensu, Autosys, ServiceNow, AppDynamics).
• The level expected: browse through servers and run commands (linux /wintel servers)
• Not looking for a Sys Admin who does installs. we dont do infra admin work.
• Autosys helpful, having some certificates like pki is a +
• Will learn new processes and apps.
• heavy monitoring, log in checks for certain errors, interact with DB SA's to help resolve and at times interact with clients. (not dealing with vendor or product infra security).
Qualifications:
Required:
• 3+ years of operations support experience
• Strong Windows/Linux experience
• Experience with any scripting language (Shell/PowerShell scripting is highly preferred)
• Experience with monitoring/automation tools (Tivoli, Sensu, Autosys, ServiceNow, AppDynamics)
• Hands-on experience with either Windows or Linux servers
• Experience with Shell/PowerShell scripting, SQL, or any other equivalent
• Experience of Monitoring or Automation Tools (Tivoli, Sensu, Autosys, ServiceNow, AppDynamics)
• Knowledge of TLS certificates, PKI Technology
• Knowledge of Webservices, Webservers, Application servers and Network Protocols
Preferred:
• Autosys helpful
• Having some certificates like PKI is a plus
• Will learn new processes and apps
Company:
Syntricate Technologies offers quality assurance, validation, regulatory, business analysis, and project management services. Founded in 2004, the company is headquartered in Boston, USA, with a team of 51-200 employees. The company is currently Growth Stage.

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