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Production Support Analyst Jobs in Delaware (NOW HIRING)

Dlapiper

Litigation Support Analyst

Wilmington, DE · Hybrid

Provides daily metrics of document reviews; generates data productions and performs quality control ... support. Strong analytical and problem-solving skills are required to resolve complex issues using ...

City National Bank

Fraud Team Support Analyst

Newark, DE · On-site

$53K - $86K/yr

Provide ongoing analytics and rule recommendations for debit and credit card products. * Support handling emergency fraud trend review and ad hoc rule implementations, including outside of normal ...

JPMorgan Chase & Co

Trade Support - Analyst

Newark, DE · On-site

You will leverage your developing knowledge of market products and automation technologies to ... Support trade orders accurately and efficiently, ensuring seamless flow to subsequent back-office ...

City National Bank

Fraud Team Support Analyst

Newark, DE · On-site

$53K - $86K/yr

Provide ongoing analytics and rule recommendations for debit and credit card products. * Support handling emergency fraud trend review and ad hoc rule implementations, including outside of normal ...

JP Morgan Chase

Trade Support - Analyst

Newark, DE · On-site

You will leverage your developing knowledge of market products and automation technologies to ... Support trade orders accurately and efficiently, ensuring seamless flow to subsequent back-office ...

BC Forward

Trade support Analyst

Newark, DE · On-site

$29 - $32/hr

... support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our ... General understanding of finance and loan products. Strong attention to detail, analytical ...

Pittsburgh International Airport

Participate in requirements analysis by gathering specifications and creating user stories to ... Manage ongoing production maintenance, project support, and enhancements involving all stages of ...

WSFS Bank

Client Operations Support Analyst I

Newark, DE · On-site

$42K - $69K/yr

This position supports critical cash logistics functions by processing transactions, managing ... Monitor operational queues, service requests, and production reports to ensure timely completion of ...

WSFS Bank

Client Operations Support Analyst I

Newark, DE · On-site

$42K - $69K/yr

This position supports critical cash logistics functions by processing transactions, managing ... Monitor operational queues, service requests, and production reports to ensure timely completion of ...

CAI

Product Support Specialist

Newark, DE

Product Support Specialist Req number: R7910 Employment type: Full time Worksite flexibility ... Analyze financial data and perform calculations for accurate input into the eligibility system

FUJIFILM Biotechnologies

... support RxD Manufacturing at COUS. As an RxD Production Technology Chemist you will carry out agreed experimental work, document, analyze and communicate subsequent results to ensure efficient ...

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All JobsProduction Support Analyst JobsProduction Support Analyst Jobs in Delaware

Production Support Analyst information

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$19

$50

$96

How much do production support analyst jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for production support analyst in Delaware is $50.11, according to ZipRecruiter salary data. Most workers in this role earn between $33.46 and $57.98 per hour, depending on experience, location, and employer.

Is production support a stressful job?

Production Support Analysts often work in high-pressure environments where quick problem resolution is essential to minimize system downtime. The role can involve handling urgent issues, working outside regular hours, and maintaining system stability, which can contribute to stress levels. However, strong technical skills and effective communication can help manage workload and reduce stress.

What is the difference between Production Support Analyst vs Application Support Analyst?

AspectProduction Support AnalystApplication Support Analyst
CertificationsITIL, CompTIA, relevant technical certificationsITIL, CompTIA, relevant technical certifications
Work EnvironmentFinancial, banking, or enterprise IT environments with 24/7 supportSoftware companies, tech firms, or enterprise IT teams
Job FocusMonitoring, maintaining, and troubleshooting production systemsSupporting and troubleshooting specific applications or software
Common UsageEnsuring system stability in live environmentsResolving user issues and application bugs

While both roles involve supporting IT systems, a Production Support Analyst primarily focuses on maintaining and troubleshooting live production systems to ensure stability. An Application Support Analyst concentrates on supporting specific software applications, often within development or testing environments. Both roles require similar certifications and work in enterprise settings, but their core responsibilities differ in scope and focus.

What skills do you need to be a production support analyst?

A production support analyst needs strong technical skills in troubleshooting, monitoring, and maintaining IT systems, often using tools like SQL, scripting, and monitoring software. Good problem-solving abilities, communication skills, and the ability to work under pressure are essential, along with a solid understanding of the business environment and relevant certifications such as ITIL or relevant technical training.

What does a production support analyst do?

A production support analyst monitors and maintains IT systems and applications to ensure their stability and performance. They troubleshoot issues, implement fixes, and collaborate with development teams to resolve incidents quickly, often using tools like ticketing systems and monitoring software. The role requires strong problem-solving skills and knowledge of system environments to minimize downtime and support business operations.

What are the key skills and qualifications needed to thrive as a production support analyst?

To excel as a Production Support Analyst, you need strong analytical skills, troubleshooting abilities, and a background in computer science or a related field. Familiarity with incident management systems like ServiceNow, scripting languages (such as SQL or Python), and monitoring tools is typically required. Excellent communication, problem-solving, and the ability to work under pressure help distinguish top performers in this role. These competencies ensure swift resolution of technical issues, minimize downtime, and maintain seamless business operations.

How does a production support analyst typically interact with development and operations teams to resolve incidents?

Production Support Analysts serve as a critical bridge between development and operations teams. When incidents arise, they quickly diagnose issues, communicate findings to developers for code-related fixes, and coordinate with operations to implement workarounds or deploy resolutions. This role often requires clear documentation and prompt updates to all stakeholders, ensuring minimal downtime and transparent progress tracking. Regular collaboration and communication skills are essential for effective incident management in fast-paced environments.
What are popular job titles related to Production Support Analyst jobs in Delaware? For Production Support Analyst jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Production Support Analyst jobs in Delaware look for? The top searched job categories for Production Support Analyst jobs in Delaware are:
What are popular job titles related to Production Support Analyst jobs in DE? For Production Support Analyst jobs in DE, the most frequently searched job titles are:
Production Support Analyst jobs near you
Infographic showing various Production Support Analyst job openings in Delaware as of August 2026, with employment types broken down into 82% Full Time, 6% Part Time, 6% Temporary, and 6% Contract. Highlights an 100% In-person job distribution, with an average salary of $104,236 per year, or $50.1 per hour.

Production Support Engineer

Tata Consultancy Service Limited

New Castle, DE • On-site

$90K - $105K/yr

Full-time

Re-posted 20 days ago

Job description

Must Have Technical/Functional Skills
Education: Bachelors degree in Computer Science, Information Technology, or a closely related field.
Technical Skills: Proficiency in Linux/Unix, SQL, and programming languages like Java or Python. Experience with monitoring tools (e.g., Dynatrace, Datadog) and ticketing systems (e.g., JIRA, ServiceNow) is highly valued.
Problem-Solving: Strong analytical abilities to digest complex issues under pressure in fast-paced production environments.
Communication: Excellent verbal and written communication skills to update stakeholders, business partners, and clients on system status and incident resolutions.
Roles & Responsibilities
Incident Management & Troubleshooting: Act as the first line of defense, monitoring live systems and responding to alerts, bugs, or system crashes.
Root Cause Analysis (RCA): Investigate underlying issues to identify the root cause and implement preventative measures to stop recurring problems.
Cross-Functional Collaboration: Partner with software development, QA, and infrastructure teams to deploy code fixes, patches, and major releases during maintenance windows.
System Monitoring & Optimization: Build and manage application performance monitoring solutions to guarantee system health.
Documentation: Maintain runbooks, incident tracking, and standard operating procedures (SOPs) for rapid issue resolution.
Location: Need to Work from Office all 5 days a week.
Salary Range: $90,000 to $105,000 per year

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