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Production Support Analyst Jobs in Delaware (NOW HIRING)

We are seeking a Decisioning Execution Analyst to support the execution, testing, monitoring, and ongoing maintenance of decision strategies across our lending products. This role sits at the ...

Act as an expert in Data Interoperability, Analytics and BI. Serve as a primary point of contact for Production Support issue resolution. Identify needs, goals, and business models by collaborating ...

... analysis to support long-term operational goals. * Spend time in the fabrication shop environment to observe processes, understand constraints, and attend production meetings. * Walk throughout the ...

New

Client Support Desk Analyst

Dover, DE ยท On-site

$60K - $75K/yr

Candidates should have experience troubleshooting business applications, analyzing data, and supporting software products. This role does not focus on desktop support, hardware repair, password ...

New

Act as an expert in Data Interoperability, Analytics and BI. * Serve as a primary point of contact for Production Support issue resolution. * Identify needs, goals, and business models by ...

Showing results 21-40

Production Support Analyst information

See Delaware salary details

$19

$50

$96

How much do production support analyst jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for production support analyst in Delaware is $50.11, according to ZipRecruiter salary data. Most workers in this role earn between $33.46 and $57.98 per hour, depending on experience, location, and employer.

Is production support a stressful job?

Production Support Analysts often work in high-pressure environments where quick problem resolution is essential to minimize system downtime. The role can involve handling urgent issues, working outside regular hours, and maintaining system stability, which can contribute to stress levels. However, strong technical skills and effective communication can help manage workload and reduce stress.

What is the difference between Production Support Analyst vs Application Support Analyst?

AspectProduction Support AnalystApplication Support Analyst
CertificationsITIL, CompTIA, relevant technical certificationsITIL, CompTIA, relevant technical certifications
Work EnvironmentFinancial, banking, or enterprise IT environments with 24/7 supportSoftware companies, tech firms, or enterprise IT teams
Job FocusMonitoring, maintaining, and troubleshooting production systemsSupporting and troubleshooting specific applications or software
Common UsageEnsuring system stability in live environmentsResolving user issues and application bugs

While both roles involve supporting IT systems, a Production Support Analyst primarily focuses on maintaining and troubleshooting live production systems to ensure stability. An Application Support Analyst concentrates on supporting specific software applications, often within development or testing environments. Both roles require similar certifications and work in enterprise settings, but their core responsibilities differ in scope and focus.

What skills do you need to be a production support analyst?

A production support analyst needs strong technical skills in troubleshooting, monitoring, and maintaining IT systems, often using tools like SQL, scripting, and monitoring software. Good problem-solving abilities, communication skills, and the ability to work under pressure are essential, along with a solid understanding of the business environment and relevant certifications such as ITIL or relevant technical training.

What does a production support analyst do?

A production support analyst monitors and maintains IT systems and applications to ensure their stability and performance. They troubleshoot issues, implement fixes, and collaborate with development teams to resolve incidents quickly, often using tools like ticketing systems and monitoring software. The role requires strong problem-solving skills and knowledge of system environments to minimize downtime and support business operations.

What are the key skills and qualifications needed to thrive as a production support analyst?

To excel as a Production Support Analyst, you need strong analytical skills, troubleshooting abilities, and a background in computer science or a related field. Familiarity with incident management systems like ServiceNow, scripting languages (such as SQL or Python), and monitoring tools is typically required. Excellent communication, problem-solving, and the ability to work under pressure help distinguish top performers in this role. These competencies ensure swift resolution of technical issues, minimize downtime, and maintain seamless business operations.

How does a production support analyst typically interact with development and operations teams to resolve incidents?

Production Support Analysts serve as a critical bridge between development and operations teams. When incidents arise, they quickly diagnose issues, communicate findings to developers for code-related fixes, and coordinate with operations to implement workarounds or deploy resolutions. This role often requires clear documentation and prompt updates to all stakeholders, ensuring minimal downtime and transparent progress tracking. Regular collaboration and communication skills are essential for effective incident management in fast-paced environments.
What are popular job titles related to Production Support Analyst jobs in Delaware? For Production Support Analyst jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Production Support Analyst jobs in Delaware look for? The top searched job categories for Production Support Analyst jobs in Delaware are:
Infographic showing various Production Support Analyst job openings in Delaware as of August 2026, with employment types broken down into 82% Full Time, 6% Part Time, 6% Temporary, and 6% Contract. Highlights an 100% In-person job distribution, with an average salary of $104,236 per year, or $50.1 per hour.

Flying Squadron Functional Support (Multiple Opportunities) with Security Clearance

The Intellekt Group

Dover, DE โ€ข On-site

Other

Re-posted 5 days ago


Job description

About the Organization
Who We Are: Intellekt is a team of dedicated professionals committed to our personal and professional goals, serving our clients and their important missions, and promoting the safety and security of U.S. interests at home and abroad. Accountability is the foundation of our culture. We use this foundation to deliver value to our clients by analyzing problems, formulating solutions, and driving results with focus and determination. Our values of Authenticity, Judgement, Details, and Passion guide our decisions. Together, as Intellektuals, we strive to be the most ethical and accountable provider of intelligence, law enforcement, knowledge sharing, and technology solutions in the industry. For more information about our organization visit:https://theintellektgroup.com/careers/ Full-Time/Part-Time
Full-Time Exempt/Non-Exempt
Non-Exempt Description Job Title:Flying Squadron Functional Support (Multiple Opportunities) Reports to:Site Lead / Program Manager Department:AMC Flying Squadron Functional Support Location:CONUS AMC Squadron Locations FLSA:Full-Time Non-Exempt (SCA) Contigent Opportunity based off finalizing award. Purpose: We are seeking dynamic and talented individuals to join our team as we prepare to secure an exciting new award with a potential client. Seeking candidates with diverse experience levels in Scheduling, Stan Eval, Training, Admin, and Electronic Flight Book experience. You will be given the chance to be at the forefront of a groundbreaking program and flourish alongside us as we expend with this opportunity. Program/Job Summary: As mentioned, we have various roles available. The right candidates will support the Air Mobility Command (AMC) Flying Squadron Functional Support (FSFS) requirements at an assigned CONUS flying squadron. The mission of these roles is to provide operational, training, standardization and evaluation, administrative, and Electronic Flight Bag (EFB) support, all aimed at reducing non-flying workloads for Mobility Air Forces personnel. These positions will require daily coordination with squadron leadership, scheduling, training, Stan/Eval, SARM/HARM, deployment, security, and support offices, while maintaining accurate records, timely reports, and disciplined customer support in a dynamic flying squadron environment. Essential Functions: The following are some of the day-to-day functions candidates will perform in these roles: * Support daily flying squadron operations by performing non-flying duties related to aircrew scheduling, operations training, Stan/Eval coordination, administrative programs, and EFB support.
* Build, update, and coordinate long-range and short-range flying, simulator, ground training, academic, and support schedules to maintain full coverage of aircrew, instructor, evaluator, supervisor, and support requirements.
* Track crewmember leave, temporary duty, medical appointments, deployment commitments, training status, currency, qualification, and evaluation requirements to support accurate scheduling and operational risk management.
* Coordinate daily and weekly with squadron leadership, Operations Officer, training office, Stan/Eval, SARM/HARM, UDM, Wing Scheduling/Current Operations, Group Training, simulator contractors, and other mission partners.
* Facilitate last-minute schedule changes caused by maintenance issues, medical changes, flight evaluation requirements, expiring currencies, deployments, student training continuity, weather, and other operational factors.
* Publish and maintain scheduling data in Government-designated systems and locally developed databases; produce or support flight authorizations, load tracker updates, Flying Effectiveness Reports, Flying Hour Program Reports, and related scheduling products.
* Update and maintain training data in GTIMS, ARMS, or future equivalent systems; build, review, and update student and permanent party training records, gradebooks, folders, and qualification tracking products.
* Coordinate required classes, exams, ground training events, ancillary training, pre-deployment training, and readiness updates in support of Squadron Director of Training requirements.
* Support recurring training deliverables, including six-month training plans, Squadron Training Review Panel inputs, Non-Mission Ready documentation, probation/regression tracking, and proration consideration reports.
* Support Stan/Eval functions by maintaining testing materials, evaluation records, GTIMS shells, AF Form 8 coordination products, check ride status reports, Letter of Xs products, and data for SEB, STRP, certification boards, and OGV requirements.
* Support administrative programs such as task management, records management, fitness, safety, security, supply, facility coordination, manning data, correspondence, mail distribution, newcomer orientation, and squadron administrative reporting.
* Support deployment-related administrative tasks by coordinating with UDMs, maintaining required deployment information, collecting readiness data, and assisting with DRRS/ART inputs and documentation.
* Support EFB and End User Stand Alone device activities, including device setup, activation, password resets, application unlocks, lost mode/device retrieval, operating system updates, configuration support, and audit-log reviews as authorized.
* Assist with monthly status inputs and other contract deliverables by providing accurate task, staffing, risk, issue, and accomplishment information to the Site Lead, Program Manager, COR, or designated Government representative.
* Comply with applicable AFI, DAFI, MAJCOM, installation, local squadron guidance, security requirements, Privacy Act, CUI handling, and contractor identification requirements.
* Maintain a non-personal services posture by receiving work direction through contractor management and promptly elevating any concern that could create the appearance of personal services or inherently governmental work.
Knowledge, Skills, and Experience: As we have multiple opportunities at various levels, please note that these are some requirements, and not all will apply to each position. * Active Secret clearance required for all positions; candidate must meet installation access requirements and remain eligible for Continuous Vetting.
* Minimum of three years of relevant experience in aircrew scheduling, flying squadron operations, current operations, SARM/HARM support, operations training, Stan/Eval support, administrative squadron support, aviation operations support, or a comparable military/commercial aviation scheduling environment.
* Working knowledge of flying squadron operations, training pipelines, aircrew qualification/currency management, flight scheduling, training records, and operational reporting.
* Experience using or supporting systems such as GTIMS, ARMS, GDSS, DISS, SharePoint, Microsoft Office, and locally developed databases is strongly preferred.
* Ability to work in a medium- to high-stress operational environment with frequent schedule changes, competing deadlines, and direct coordination with squadron leadership and support offices.
* Strong written and verbal communication skills, customer-service discipline, attention to detail, and ability to produce accurate, complete, and timely reports, trackers, correspondence, and briefing products.
* Ability to plan and organize work, maintain continuity of recurring tasks, protect sensitive information, and coordinate across multiple functional areas without requiring day-to-day Government supervision.
Position Requirements Preferred Qualifications: * Prior experience supporting AMC, Mobility Air Forces, or an Air Force flying squadron in scheduling, training, Stan/Eval, SARM/HARM, deployment, CSS, or aviation operations support.
* Prior USAF aircrew, aviation resource management, command post, operations, training, instructor/evaluator, deployment, or squadron administrative experience.
* Familiarity with AFMAN 11-202 series, applicable MDS-specific guidance, local supplement requirements, Go/No-Go processes, STRP/SEB processes, flight authorization workflows, and EFB program support.
* Direct experience supporting squadrons at one or more FSFS performance locations, either as a contractor, civilian, or military member.
* Bachelor's degree in aviation management, operations, logistics, business, or related field is preferred but not required when experience demonstrates role proficiency.
Next Steps: To express your interest, please apply. Once your application is submitted our HR team will reach out to you to discuss a future with The Intellekt Group. * During the application process you will be asked what position you wish to be considered for: * Scheduling * Stan Eval * Training, Admin * Electronic Flight Book
For More information on The Intellekt Group Visit our Careers Pager.?Click Here to visit our careers page or email . EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. This position is currently accepting applications.