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Production Support Analyst Jobs in Virginia (NOW HIRING)

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Support Analyst

Mclean, VA · On-site

About the role We're seeking a skilled Support Analyst with 3-5 years of experience to provide ... As a company, we are committed to designing products, building a culture, and supporting a team ...

Tiger Analytics Inc.

Production Support Engineer

Arlington, VA · On-site

$48.25 - $63/hr

Tiger Analytics is a fast-growing advanced analytics consulting firm. Our consultants bring deep expertise in Data Science, Machine Learning and AI. We are the trusted analytics partner for multiple ...

Tiger Analytics Inc.

Production Support Engineer

Arlington, VA · On-site

$48.25 - $63/hr

Tiger Analytics is a fast-growing advanced analytics consulting firm. Our consultants bring deep expertise in Data Science, Machine Learning and AI. We are the trusted analytics partner for multiple ...

Corps Solutions

Policy Support Analyst

Quantico, VA · On-site

$70K - $170K/yr

Support RTAM operations using Microsoft (MS) Office products and Adobe products suites for document ... Analyze and recommend solutions to program resource issues. EDUCATION * Candidate shall possess a ...

Tiger Analytics Inc.

Production Support Engineer

Arlington, VA · On-site

$48.25 - $63/hr

Tiger Analytics is a fast-growing advanced analytics consulting firm. Our consultants bring deep expertise in Data Science, Machine Learning and AI. We are the trusted analytics partner for multiple ...

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Production Support Analyst information

See Virginia salary details

$19

$49

$95

How much do production support analyst jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for production support analyst in Virginia is $49.64, according to ZipRecruiter salary data. Most workers in this role earn between $33.12 and $57.45 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a production support analyst?

To excel as a Production Support Analyst, you need strong analytical skills, troubleshooting abilities, and a background in computer science or a related field. Familiarity with incident management systems like ServiceNow, scripting languages (such as SQL or Python), and monitoring tools is typically required. Excellent communication, problem-solving, and the ability to work under pressure help distinguish top performers in this role. These competencies ensure swift resolution of technical issues, minimize downtime, and maintain seamless business operations.

How does a production support analyst typically interact with development and operations teams to resolve incidents?

Production Support Analysts serve as a critical bridge between development and operations teams. When incidents arise, they quickly diagnose issues, communicate findings to developers for code-related fixes, and coordinate with operations to implement workarounds or deploy resolutions. This role often requires clear documentation and prompt updates to all stakeholders, ensuring minimal downtime and transparent progress tracking. Regular collaboration and communication skills are essential for effective incident management in fast-paced environments.

What is the difference between Production Support Analyst vs Application Support Analyst?

AspectProduction Support AnalystApplication Support Analyst
CertificationsITIL, CompTIA, relevant technical certificationsITIL, CompTIA, relevant technical certifications
Work EnvironmentFinancial, banking, or enterprise IT environments with 24/7 supportSoftware companies, tech firms, or enterprise IT teams
Job FocusMonitoring, maintaining, and troubleshooting production systemsSupporting and troubleshooting specific applications or software
Common UsageEnsuring system stability in live environmentsResolving user issues and application bugs

While both roles involve supporting IT systems, a Production Support Analyst primarily focuses on maintaining and troubleshooting live production systems to ensure stability. An Application Support Analyst concentrates on supporting specific software applications, often within development or testing environments. Both roles require similar certifications and work in enterprise settings, but their core responsibilities differ in scope and focus.

Is production support a stressful job?

Production Support Analysts often work in high-pressure environments where quick problem resolution is essential to minimize system downtime. The role can be stressful due to the need for rapid troubleshooting, on-call responsibilities, and handling critical issues, but it also offers opportunities to develop strong technical and communication skills. Stress levels vary depending on the organization, workload, and support structure.

What does a production support analyst do?

A production support analyst monitors and maintains IT systems and applications to ensure their stability and performance. They troubleshoot issues, implement fixes, and collaborate with development teams to resolve incidents quickly, often using tools like ticketing systems and monitoring software. The role requires strong problem-solving skills and knowledge of system environments to minimize downtime and support business operations.

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For Production Support Analyst jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Production Support Analyst jobs in Virginia look for?

The top searched job categories for Production Support Analyst jobs in Virginia are:

What cities in Virginia are hiring for Production Support Analyst jobs?

Cities in Virginia with the most Production Support Analyst job openings:

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Production Support Analyst jobs near you
Infographic showing various Production Support Analyst job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 28% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $103,253 per year, or $49.6 per hour.

FULL-TIME Opportunity for Operation/Production Support Analyst

Stem Xpert

Reston, VA

$90K/yr

Full-time

Re-posted 12 days ago

Job description

Job Description

Title                       : Operation/Production Support Analyst

Location               : Reston, VA

Duration              : Full Time

Salary/Rate        : $90,000/annum +Benefits+Relocation 

  • Provide Level 1 or first tier production support for Enterprise Applications. Perform technical troubleshooting, changes, and daily tasks for Enterprise Applications and Systems. Work with customers and other support teams to co-ordinate and facilitate incident triage and timely resolution of production issues.
  • Potential to work various 24x7 on-site shifts including day, night, and weekend shifts.

Required Skills

        Strong Unix skills to effectively navigate Unix/Linux environments; knowledge of Unix Shell basics to understand function of scripts

        Experience working in Operations / Production Support environment

        Strong Problem Solving skills and demonstrated ability to quickly learn on-the-job

        High level of interpersonal, communication (verbal and written) and negotiation skills; this is a team environment and there is required interaction with customers

        Ability to work independently with minimal supervision on any required shift(day/night)

Desired Skills (Experience supporting these applications a plus)

        UNIX (Solaris 10;SUSE Linux 10.x/11.x)

        Web server and Middleware (WebLogic, JBOSS, apache, tcServer)

        Windows Server administration skills a plus

Education , Experience and other requirements

        Preferred: BA/BS in Computer Science, Information Systems, or related field.

        2-3 years of related experience

Additional Information


stem xpert logo

About stem xpert

Sourced by ZipRecruiter

STEM Xpert, based in Ann Arbor, MI, US, is a leading company in the Science, Technology, Engineering, and Mathematics (STEM) education industry. Since their establishment, they have made an indelible mark by providing innovative services and products designed to enhance STEM learning. Their service portfolio includes comprehensive educational programs, customized learning modules and interactive STEM kits. Driven by a passion for nurturing young minds, the company's mission is to bring about an educational renaissance in the STEM field, making learning not just theoretical but practical and fun. One notable achievement for STEM Xpert has been its success in reaching a broad spectrum of learners, from school-age to adults, contributing significantly towards empowering the community's technological and scientific literacy.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Ann Arbor, MI, US

Year founded

2012

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