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Production Support Analyst Jobs in Virginia (NOW HIRING)

Leidos

Computer Support Analyst

Reston, VA · On-site

$52K - $94K/yr

The Leidos Security and Engineering Programs (SEP) is seeking a Computer Support Analyst for the ... into the production environment, responsible for ensuring mission readiness. 2) Manages change ...

Leidos

Computer Support Analyst

Reston, VA · On-site

$52K - $94K/yr

The Leidos Security and Engineering Programs (SEP) is seeking a Computer Support Analyst for the ... into the production environment, responsible for ensuring mission readiness. 2) Manages change ...

Cyber Resource

Technical Support Analyst

Richmond, VA

Technical Support Analyst Position Summary The Technical Support Specialist is responsible for the ... Support common business applications, email systems, and productivity software. * Knowledge Skills ...

nLeague

Technical Support analyst

Salem, VA · On-site

Technical Support 2 Client: VDOT Location: 731 Harrison Ave. Salem, VA 24153 'Duration: 02+ Months ... Extensive skill in the use of Microsoft Desktop products including but not limited to Windows ...

nLeague

Technical Support Analyst 2

Culpeper, VA · On-site

Job Id: 762179 Position: Tech Support Analyst 2 Client: VDOT Location: VDOT Culpeper District IT ... Support Microsoft Desktop products including Windows OS, SharePoint, MS Office Suite, and MS Teams

SITECH

CONSTRUCTION TECHNOLOGY SUPPORT ANALYST

Salem, VA · On-site

$21.56 - $27.10/hr

... control products, with a territory that covers the pan handle of West Virginia, Virginia, the ... Construction Technology Support Analyst Location: Salem, Virginia Shift: 1st Starting Compensation ...

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All JobsProduction Support Analyst JobsProduction Support Analyst Jobs in Virginia

Production Support Analyst information

See Virginia salary details

$19

$49

$95

How much do production support analyst jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for production support analyst in Virginia is $49.64, according to ZipRecruiter salary data. Most workers in this role earn between $33.12 and $57.45 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a production support analyst?

To excel as a Production Support Analyst, you need strong analytical skills, troubleshooting abilities, and a background in computer science or a related field. Familiarity with incident management systems like ServiceNow, scripting languages (such as SQL or Python), and monitoring tools is typically required. Excellent communication, problem-solving, and the ability to work under pressure help distinguish top performers in this role. These competencies ensure swift resolution of technical issues, minimize downtime, and maintain seamless business operations.

How does a production support analyst typically interact with development and operations teams to resolve incidents?

Production Support Analysts serve as a critical bridge between development and operations teams. When incidents arise, they quickly diagnose issues, communicate findings to developers for code-related fixes, and coordinate with operations to implement workarounds or deploy resolutions. This role often requires clear documentation and prompt updates to all stakeholders, ensuring minimal downtime and transparent progress tracking. Regular collaboration and communication skills are essential for effective incident management in fast-paced environments.

What is the difference between Production Support Analyst vs Application Support Analyst?

AspectProduction Support AnalystApplication Support Analyst
CertificationsITIL, CompTIA, relevant technical certificationsITIL, CompTIA, relevant technical certifications
Work EnvironmentFinancial, banking, or enterprise IT environments with 24/7 supportSoftware companies, tech firms, or enterprise IT teams
Job FocusMonitoring, maintaining, and troubleshooting production systemsSupporting and troubleshooting specific applications or software
Common UsageEnsuring system stability in live environmentsResolving user issues and application bugs

While both roles involve supporting IT systems, a Production Support Analyst primarily focuses on maintaining and troubleshooting live production systems to ensure stability. An Application Support Analyst concentrates on supporting specific software applications, often within development or testing environments. Both roles require similar certifications and work in enterprise settings, but their core responsibilities differ in scope and focus.

Is production support a stressful job?

Production Support Analysts often work in high-pressure environments where quick problem resolution is essential to minimize system downtime. The role can be stressful due to the need for rapid troubleshooting, on-call responsibilities, and handling critical issues, but it also offers opportunities to develop strong technical and communication skills. Stress levels vary depending on the organization, workload, and support structure.

What does a production support analyst do?

A production support analyst monitors and maintains IT systems and applications to ensure their stability and performance. They troubleshoot issues, implement fixes, and collaborate with development teams to resolve incidents quickly, often using tools like ticketing systems and monitoring software. The role requires strong problem-solving skills and knowledge of system environments to minimize downtime and support business operations.

What are popular job titles related to Production Support Analyst jobs in Virginia?

For Production Support Analyst jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Production Support Analyst jobs in Virginia look for?

The top searched job categories for Production Support Analyst jobs in Virginia are:

What cities in Virginia are hiring for Production Support Analyst jobs?

Cities in Virginia with the most Production Support Analyst job openings:

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Production Support Analyst jobs near you
Infographic showing various Production Support Analyst job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 28% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $103,253 per year, or $49.6 per hour.

Senior Congressional Support Analyst

Gnostech

Arlington, VA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

Job description

Senior Congressional Support Analyst
Overview
Location
  • Arlington, VA

Job Title
  • Senior Congressional Support Analyst

Salary
  • Commensurate with industry position, depending on experience.

Travel
  • May involve travel approximately 10% of the time.

Gnostech is seeking a Senior Congressional Support Analyst to provide high-level support and analysis to the F-35 JPO community. This is a full-time position. Responsibilities and Qualifications will include but are not limited to:
ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Support the drafting, development, and coordination and preparation of staffing papers and packages in response to Congressional Staff and Congressional inquiries to include:
    • Coordination with the responsible stakeholder to draft the inquiry response;
    • Analysis to determine if the response satisfies the inquiry's requirement; and
    • Submission of executive level response to the F-35 Executive Leadership Team.
  • Provide quick turn analysis on F-35 programmatic/financial impacts of Congressional bills.
  • Attend Congressional hearings and briefings with the F-35 staff.
  • Provide meeting minutes and record actions. Ensure actions are tracked to completion.

SUPERVISORY RESPONSIBILITIES
  • This position does not have any supervisory responsibilities.

QUALIFICATIONS
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

KNOWLEDGE AND SKILLS
  • Strong analytical and critical thinking skills.
  • Proficiency in Microsoft Office products.
  • Familiarity with congressional hearing procedures.
  • Familiarity with reviewing and interpreting statutory and legislative language for operational impact.

EDUCATION and/or EXPERIENCE
  • BA/BS degree and 10 years of experience performing the duties described in the description.
  • AA/AS degree accepted in lieu of BA/BS with accompanying 5 years of experience performing the duties described in the duties and responsibilities of this position.
  • GED/Diploma accepted in lieu of BA/BS with accompanying 10 years of experience performing the duties and responsibilities of this position.

Desired experience
  • 5 years of experience working on or with Capital Hill, in a legislative affairs or policy role within a federal agency, or in a government relations role with a mix of government and defense or private sector experience.

Minimum Security Clearance
  • Current active Secret Clearance

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • The employee must occasionally lift and/or move up to 30 pounds.
  • Specific vision abilities required by this job include close vision, depth perception and ability to adjust focus.

COMPENSATION AND BENEFITS
We value our employees' time and efforts. Our commitment to your success is enhanced by our competitive compensation plus potential to earn an annual bonus and merit increase. We also offer an extensive benefits package including:
  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) / retirement plan
  • 401(k) employer matching
  • Parental leave program
  • Company-paid life insurance
  • Company-paid short and long-term disability insurance
  • Flexible spending accounts (healthcare and dependent care)
  • Accident and Critical Illness insurance
  • Health savings account
  • Paid time off
  • Paid holidays
  • Employee assistance program
  • Company paid training and certification program
  • Education Tuition Assistance for qualifying certificate and degree programs

DIVERSITY, EQUITY, and INCLUSION
Gnostech, LLC is committed to creating an equitable and inclusive workplace and we can only achieve this together.
Gnostech, LLC is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability status. For more information, please visit www.eeoc.gov

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