ZipRecruiter

Log In

1

Production Support Analyst Jobs in Michigan (NOW HIRING)

DATAMAXIS, Inc

Technical Business Analyst

Dearborn, MI · On-site

We are seeking a Technical Business Analyst to provide production support and drive enhancements for two data-driven, dealer-facing applications. This role is responsible for triaging production ...

JRD Systems

Technical Business Analyst

Dearborn, MI · On-site

Provide production support for data-driven applications, including monitoring inbound/outbound data ... Analyze complex, multi-source datasets to identify trends, anomalies, and root causes, translating ...

next page

Showing results 1-20

All JobsProduction Support Analyst JobsProduction Support Analyst Jobs in Michigan

Production Support Analyst information

See Michigan salary details

$16

$43

$84

How much do production support analyst jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for production support analyst in Michigan is $43.64, according to ZipRecruiter salary data. Most workers in this role earn between $29.13 and $50.48 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a production support analyst?

To excel as a Production Support Analyst, you need strong analytical skills, troubleshooting abilities, and a background in computer science or a related field. Familiarity with incident management systems like ServiceNow, scripting languages (such as SQL or Python), and monitoring tools is typically required. Excellent communication, problem-solving, and the ability to work under pressure help distinguish top performers in this role. These competencies ensure swift resolution of technical issues, minimize downtime, and maintain seamless business operations.

How does a production support analyst typically interact with development and operations teams to resolve incidents?

Production Support Analysts serve as a critical bridge between development and operations teams. When incidents arise, they quickly diagnose issues, communicate findings to developers for code-related fixes, and coordinate with operations to implement workarounds or deploy resolutions. This role often requires clear documentation and prompt updates to all stakeholders, ensuring minimal downtime and transparent progress tracking. Regular collaboration and communication skills are essential for effective incident management in fast-paced environments.

What is the difference between Production Support Analyst vs Application Support Analyst?

AspectProduction Support AnalystApplication Support Analyst
CertificationsITIL, CompTIA, relevant technical certificationsITIL, CompTIA, relevant technical certifications
Work EnvironmentFinancial, banking, or enterprise IT environments with 24/7 supportSoftware companies, tech firms, or enterprise IT teams
Job FocusMonitoring, maintaining, and troubleshooting production systemsSupporting and troubleshooting specific applications or software
Common UsageEnsuring system stability in live environmentsResolving user issues and application bugs

While both roles involve supporting IT systems, a Production Support Analyst primarily focuses on maintaining and troubleshooting live production systems to ensure stability. An Application Support Analyst concentrates on supporting specific software applications, often within development or testing environments. Both roles require similar certifications and work in enterprise settings, but their core responsibilities differ in scope and focus.

Is production support a stressful job?

Production Support Analysts often work in high-pressure environments where quick problem resolution is essential to minimize system downtime. The role can be stressful due to the need for rapid troubleshooting, on-call responsibilities, and handling critical issues, but it also offers opportunities to develop strong technical and communication skills. Stress levels vary depending on the organization, workload, and support structure.

What does a production support analyst do?

A production support analyst monitors and maintains IT systems and applications to ensure their stability and performance. They troubleshoot issues, implement fixes, and collaborate with development teams to resolve incidents quickly, often using tools like ticketing systems and monitoring software. The role requires strong problem-solving skills and knowledge of system environments to minimize downtime and support business operations.

What are popular job titles related to Production Support Analyst jobs in Michigan?

For Production Support Analyst jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Production Support Analyst jobs in Michigan look for?

The top searched job categories for Production Support Analyst jobs in Michigan are:

What are popular job titles related to Production Support Analyst jobs in MI?

For Production Support Analyst jobs in MI, the most frequently searched job titles are:

Production Support Analyst jobs near you
Infographic showing various Production Support Analyst job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 22% Part Time, 2% Temporary, 5% Contract, and 1% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $90,774 per year, or $43.6 per hour.

Business Systems Analyst (Advanced Excel)

The Talent Advantage Group

Auburn Hills, MI • On-site

Other

Re-posted 14 days ago

Job description

2008 Business Systems Analyst

Heavy Excel, Data Analysis, Issue Resolution, and Cross-Functional Business/IT Collaboration.

Position Overview

We are looking for a highly analytical Business Systems Analyst to help monitor business processes, identify data issues, investigate system problems, and work with IT teams to ensure issues are resolved.

This role is ideal for someone who enjoys working with large datasets, solving problems, identifying trends, and serving as a bridge between business users and technical teams.

The successful candidate will spend much of their time analyzing reports, validating data, researching issues, creating support tickets, tracking resolutions, and helping improve overall business operations.

Responsibilities

  • Monitor reports and business data for errors, discrepancies, and missing information.
  • Analyze large datasets using Excel and other reporting tools.
  • Investigate data quality issues and identify root causes.
  • Create detailed issue tickets for IT and development teams.
  • Track issues through resolution and validate fixes.
  • Work closely with business users, IT, product, and data teams.
  • Identify recurring problems and recommend process improvements.
  • Maintain issue logs, status reports, and documentation.
  • Support ongoing efforts to improve data quality and operational efficiency.

Required Qualifications

  • 2+ years of experience in:
    • Business Analysis
    • Data Analysis
    • Operations Analysis
    • Application Support
    • Production Support
    • Business Systems Analysis
  • Advanced Microsoft Excel skills including:
    • XLOOKUP/VLOOKUP
    • Pivot Tables
    • Filtering & Sorting
    • Data Validation
    • Working with large datasets
  • Experience identifying, researching, and resolving data or system issues.
  • Experience working with ticketing systems such as Jira, Salesforce, ServiceNow, or similar tools.
  • Strong analytical and problem-solving skills.
  • Excellent communication skills and ability to work with both technical and non-technical stakeholders.
  • Highly organized with strong attention to detail.

Preferred Qualifications

  • Salesforce experience.
  • Data quality or data governance experience.
  • Application Support or Production Support experience.
  • Experience working with system integrations or enterprise applications.
  • Automotive, financial services, lending, or operations experience.

Ideal Backgrounds

  • Business Systems Analyst
  • Data Analyst
  • Operations Analyst
  • Application Support Analyst
  • Production Support Analyst
  • Salesforce Analyst
  • Data Quality Analyst
  • QA Analyst
  • Incident Management Analyst

Success in This Role

You enjoy working with data, solving problems, identifying trends, and ensuring business processes run smoothly. You take ownership of issues, communicate effectively across teams, and follow through until problems are fully resolved.

Apply