1

Production Support Analyst Jobs in Michigan (NOW HIRING)

Facets Analyst

Lansing, MI · On-site +1

$95K - $98K/yr

Support production issue analysis, defect resolution, testing, and implementation activities. * Review claims data and system outputs to identify discrepancies and ensure processing accuracy.

New

Systems Analyst II

Southfield, MI · On-site

$80 - $100/hr

Design, program and unit test application software across production support, enhancements and ... Strong analytical skills with the ability to collect, organize, analyze, and communicate insights ...

Production Supervisors oversee production and collaborate with leaders of production support staff ... Improves process workflow by eliminating stoppages; analyzing delays; testing new methods.

Production Coordinator K+S Services (a SunSource Company), the industry leader in repair and ... support parts of the hiring process, such as reviewing applications, analyzing resumes, or ...

IT Sr Interface Analyst

Detroit, MI · On-site

$87K - $115K/yr

The Senior Interface Analyst is part of a team that is accountable for production support (including on-call duties in a 24X7 environment) as well as new projects to improve integration between Epic ...

IT Sr Interface Analyst

Detroit, MI

$87K - $115K/yr

The Senior Interface Analyst is part of a team that is accountable for production support (including on-call duties in a 24X7 environment) as well as new projects to improve integration between Epic ...

The Accessories Service Parts Analyst will play a critical role in supporting vehicle launches and service parts operations throughout the product lifecycle. This position is responsible for creating ...

New

The Accessories Service Parts Analyst will play a critical role in supporting vehicle launches and service parts operations throughout the product lifecycle. This position is responsible for creating ...

New

Showing results 41-60

Production Support Analyst information

See Michigan salary details

$16

$43

$84

How much do production support analyst jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for production support analyst in Michigan is $43.64, according to ZipRecruiter salary data. Most workers in this role earn between $29.13 and $50.48 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a production support analyst?

To excel as a Production Support Analyst, you need strong analytical skills, troubleshooting abilities, and a background in computer science or a related field. Familiarity with incident management systems like ServiceNow, scripting languages (such as SQL or Python), and monitoring tools is typically required. Excellent communication, problem-solving, and the ability to work under pressure help distinguish top performers in this role. These competencies ensure swift resolution of technical issues, minimize downtime, and maintain seamless business operations.

How does a production support analyst typically interact with development and operations teams to resolve incidents?

Production Support Analysts serve as a critical bridge between development and operations teams. When incidents arise, they quickly diagnose issues, communicate findings to developers for code-related fixes, and coordinate with operations to implement workarounds or deploy resolutions. This role often requires clear documentation and prompt updates to all stakeholders, ensuring minimal downtime and transparent progress tracking. Regular collaboration and communication skills are essential for effective incident management in fast-paced environments.

What is the difference between Production Support Analyst vs Application Support Analyst?

AspectProduction Support AnalystApplication Support Analyst
CertificationsITIL, CompTIA, relevant technical certificationsITIL, CompTIA, relevant technical certifications
Work EnvironmentFinancial, banking, or enterprise IT environments with 24/7 supportSoftware companies, tech firms, or enterprise IT teams
Job FocusMonitoring, maintaining, and troubleshooting production systemsSupporting and troubleshooting specific applications or software
Common UsageEnsuring system stability in live environmentsResolving user issues and application bugs

While both roles involve supporting IT systems, a Production Support Analyst primarily focuses on maintaining and troubleshooting live production systems to ensure stability. An Application Support Analyst concentrates on supporting specific software applications, often within development or testing environments. Both roles require similar certifications and work in enterprise settings, but their core responsibilities differ in scope and focus.

Is production support a stressful job?

Production Support Analysts often work in high-pressure environments where quick problem resolution is essential to minimize system downtime. The role can be stressful due to the need for rapid troubleshooting, on-call responsibilities, and handling critical issues, but it also offers opportunities to develop strong technical and communication skills. Stress levels vary depending on the organization, workload, and support structure.

What does a production support analyst do?

A production support analyst monitors and maintains IT systems and applications to ensure their stability and performance. They troubleshoot issues, implement fixes, and collaborate with development teams to resolve incidents quickly, often using tools like ticketing systems and monitoring software. The role requires strong problem-solving skills and knowledge of system environments to minimize downtime and support business operations.

What are popular job titles related to Production Support Analyst jobs in Michigan?

For Production Support Analyst jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Production Support Analyst jobs in Michigan look for?

The top searched job categories for Production Support Analyst jobs in Michigan are:

Infographic showing various Production Support Analyst job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 22% Part Time, 2% Temporary, 5% Contract, and 1% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $90,774 per year, or $43.6 per hour.

Systems Analyst II

IPS Technology Services

Southfield, MI • On-site

Contractor

Re-posted 16 days ago


Job description

Company Description
IPS Technology Services adds value to customers' businesses by cultivating partnership and delivering quality services to meet or exceed customer expectations. Our FOCUS is on understanding customer requirements, teamwork, and communication. Our GOAL is a repeat customer.
Job Description
Job Title: PS-Systems Analyst II
Location:Southfield, MI
1+ year contract
Engagement Description:
Health Plan Business Quality Data Improvement, support Health Plan Business by enhancing HEDIS quality measures
Responsible for planning, developing, testing and implementing IT system solutions that improve business efficiency and productivity as well as support business strategies and goals
They identify and communicate business needs and translate business requirements into technical system and functional specifications.
Responsible for Analyzing business requirements, propose, design and implement technical solutions.
Supports one or more moderately to highly complex business processes/systems for multiple business units.
Project team member for projects medium to large in scope and high complexity.
Responsible for analysis, design of data architecture and ETL data flows in support of enterprise HEDIS data management, analytics and reporting.
Responsible for collaborating proactively with functional analysts to translate business and application requirements into configurable component designs and solutions.
Responsible for design, programming and unit testing of application software across production support, enhancements and projects.
Responsible for design and develop technical solutions for business requirements, design and develop scalable components including packages, stored procedures, extensions, views and customizations independently or as a part of a team.
Responsible for the integration of vendor data feeds.
Top 3 Required Skills/Experience:
6+ years of data analysis experience with health plan quality improvement, managed care organization.
5+ years of experience with relational databases (SQL Server, Oracle, Access, etc.)
3+ years of experience in healthcare domains - Member, Provider, Claims, LAB & EMR.
Required Skills/Experience:
Experience writing complex queries, using advanced PLSQL concepts and performance tuning.
Excellent understanding of Entity Relationship Diagrams (ERDs) and the translation of business requirements into them.
Strong analytical skills with the ability to collect, organize, analyze, and communicate insights
5+ years of complex SQL script writing experience
3+ years of experience with HEDIS and CMS Stars Rating System & Specifications
5 + years of experience with data profiling & analyzing large datasets
Excellent design and technical skills with Oracle PLSQL and SQL Server Development (including stored procedures, packages, functions, triggers)
Experience working with large data sets and data visualization tools.
Preferred Skills/Experience:
3+ years working with analytical software such as SAS or Tableau
Experience working with Medical Code sets - CPT, HCPCS, ICD10
Education/Certifications - Include:
Bachelor's degree required in a related field such as Computer Science, Information Systems, Business, Mathematics, Healthcare Information Technology or similar degree required.
Master's degree preferred.
Qualifications
Additional Information
All your information will be kept confidential according to EEO guidelines.

IPS Technology Services logo

About IPS Technology Services

Sourced by ZipRecruiter

In today's Tech driven world, Businesses and Organizations need to stay on the cutting edge to thrive and outshine the competition. We at IPS Technology Services fully understand the need today's business has for a full spectrum of IT services delivered in a Transparent, Cost effective way. Our dedicated team has many combined years of experience in several tech sectors, allowing us to offer a vast array of services, including IT staffing, CIO advisory, Digital marketing, Systems development and both Healthcare and engineering IT. In addition, we even offer IT outsourcing services to clients who need operation support for older systems that they still rely on. We will never force you to abandon the system that works for your needs–at IPS Technology Services, we fully understand that each company is different and there is no one-size fits all solution.

Company size

11 - 50 Employees

Headquarters location

Troy, MI, US

Year founded

2004

Social media