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Production Support Analyst Jobs in Raleigh, NC (NOW HIRING)

Production Support Analyst: Atticus About Us Atticus is a demand-driven manufacturer of Battle-Tested Chemistries; 100% American-Owned with a purpose to Enhance Daily Life and committed to long-term ...

Production Support Analyst: Atticus About Us Atticus is a demand-driven manufacturer of Battle-Tested Chemistries; 100% American-Owned with a purpose to Enhance Daily Life and committed to long-term ...

Production Support Analyst: Atticus About Us Atticus is a demand-driven manufacturer of Battle-Tested Chemistries; 100% American-Owned with a purpose to Enhance Daily Life and committed to long-term ...

... production support or similar role Strong working knowledge of office applications (i.e. MS Excel, MS Word, Visio, and PowerPoint) Written and verbal communications are clear, concise and achieve ...

We are looking for Production Support Manager in Durham NC for 12 months Contract Job details ... Experience researching, analyzing and interpreting automated system problems. Very good oral and ...

The Business Support Analyst is responsible for supporting the Business Analyst with driving the ... PRODUCT & SOLUTION DELIVERY * Writing and executing PQ/UAT tests; track and resolve defects.

The Business Support Analyst is responsible for supporting the Business Analyst with driving the ... PRODUCT & SOLUTION DELIVERY * Writing and executing PQ/UAT tests; track and resolve defects.

The Device Support Analyst fields customer questions and problems, and uses their technical ... Train technical support personnel in the use and support of new products and systems. Required ...

The Device Support Analyst fields customer questions and problems, and uses their technical ... Train technical support personnel in the use and support of new products and systems. Required ...

The Device Support Analyst fields customer questions and problems, and uses their technical ... Train technical support personnel in the use and support of new products and systems. Required ...

The Bandwidth Technical Support Analyst will provide technical support to customers who are ... Keep up-to-date with technical knowledge and learn new technologies and products. * Provide ...

The Bandwidth Technical Support Analyst will provide technical support to customers who are ... Keep up-to-date with technical knowledge and learn new technologies and products. * Provide ...

Decision Support Analyst

Raleigh, NC ยท On-site +1

$78.10K - $130.30K/yr

... legal market to improve productivity and transform the overall business and practice of law ... We are hiring a Decision Support Analyst to join our Finance team. This role is designed for ...

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Production Support Analyst information

See Raleigh, NC salary details

$18

$48

$93

How much do production support analyst jobs pay per hour?

As of May 29, 2026, the average hourly pay for production support analyst in Raleigh, NC is $48.67, according to ZipRecruiter salary data. Most workers in this role earn between $32.50 and $56.30 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Production Support Analyst, and why are they important?

To excel as a Production Support Analyst, you need strong analytical skills, troubleshooting abilities, and a background in computer science or a related field. Familiarity with incident management systems like ServiceNow, scripting languages (such as SQL or Python), and monitoring tools is typically required. Excellent communication, problem-solving, and the ability to work under pressure help distinguish top performers in this role. These competencies ensure swift resolution of technical issues, minimize downtime, and maintain seamless business operations.

How does a Production Support Analyst typically interact with development and operations teams to resolve incidents?

Production Support Analysts serve as a critical bridge between development and operations teams. When incidents arise, they quickly diagnose issues, communicate findings to developers for code-related fixes, and coordinate with operations to implement workarounds or deploy resolutions. This role often requires clear documentation and prompt updates to all stakeholders, ensuring minimal downtime and transparent progress tracking. Regular collaboration and communication skills are essential for effective incident management in fast-paced environments.

What does a Production Support Analyst do?

A Production Support Analyst is responsible for monitoring, maintaining, and troubleshooting software applications and systems in a live production environment. They address issues reported by end-users, investigate root causes, and ensure timely resolution to minimize downtime. Their work often involves collaborating with development, QA, and operations teams to implement fixes and improvements. Additionally, they may create documentation, provide user support, and participate in on-call rotations to handle critical incidents.

What is the difference between Production Support Analyst vs Application Support Analyst?

AspectProduction Support AnalystApplication Support Analyst
CertificationsITIL, CompTIA, relevant technical certificationsITIL, CompTIA, relevant technical certifications
Work EnvironmentFinancial, banking, or enterprise IT environments with 24/7 supportSoftware companies, tech firms, or enterprise IT teams
Job FocusMonitoring, maintaining, and troubleshooting production systemsSupporting and troubleshooting specific applications or software
Common UsageEnsuring system stability in live environmentsResolving user issues and application bugs

While both roles involve supporting IT systems, a Production Support Analyst primarily focuses on maintaining and troubleshooting live production systems to ensure stability. An Application Support Analyst concentrates on supporting specific software applications, often within development or testing environments. Both roles require similar certifications and work in enterprise settings, but their core responsibilities differ in scope and focus.

What are popular job titles related to Production Support Analyst jobs in Raleigh, NC? For Production Support Analyst jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Production Support Analyst jobs in Raleigh, NC look for? The top searched job categories for Production Support Analyst jobs in Raleigh, NC are:
Infographic showing various Production Support Analyst job openings in Raleigh, NC as of May 2026, with employment types broken down into 5% As Needed, 81% Full Time, 11% Part Time, and 3% Contract. Highlights an 92% Physical, and 8% Remote job distribution, with an average salary of $101,233 per year, or $48.7 per hour.

Production Support Analyst

SuCitta Stealth

Cary, NC โ€ข On-site

Full-time

Medical, Dental, Vision

Posted 12 days ago


Job description

Salary:

Production Support Analyst: Atticus

About Us

Atticus is a demand-driven manufacturer of Battle-Tested Chemistries; 100% American-Owned with a purpose to Enhance Daily Life and committed to long-term viability. Through our Agriculture and EcoCore portfolios, we are committed to the protection of critical food supply and beautification of our environment. With 95%formulationon US soil and the broadest, most diversified portfolio in the industry, we aim to execute with clarity and focus - delivering on our value proposition: Relevant. Simple. Reliable. For more information and a complete list of products, visit AtticusLLC.com.

What you will do in this role

This role will support the Atticus Production team through various activities including systems transactions, preparation and maintenance of key production documents, data maintenance & reporting and continuous improvement initiatives. The Production Support Analyst will report directly to the Manager, Production & Planning.

Responsibilities

Works closely with production / formulation facilities (i.e. 3rd party toller manufactures) to ensure accurate and timely production reporting. Responsible for posting all such production into Microsoft Dynamics 365 (ERP system).

Executes the end of campaign reconciliation process, which includes an actual consumption versus bill of material consumption review, a reconciliation of bill of material errors, verifying toll fee accuracy, verifying normal waste accuracy, and verifying physical inventories. Any discrepancies are reviewed with the Production group and corrected accordingly.

Coordinates and executes the monthly production readiness review. This includes a review of all production requirements as it relates to raw material availability, including active ingredient, inerts and packaging components. Networks with Production and Procurement groups as necessary to ensure all components are staged / at the manufacturing plant two weeks prior to the agreed upon production start date.

Networks with Procurement and Regulatory functions to ensure compliance of existing label inventory and new purchase orders. Effectively communicates artwork compliance requirements to the toller as part of the pre-production packet.

Neatly prepares production packets for upcoming production campaigns. This includes gathering production documents such as the manufacturing manual, product specification, bill of material, packaging instructions, label revisions and SDSs where necessary.

Reviews all toll manufacturing invoices for accuracy (e.g., actual versus production reports, and verify agreed pricing); resolves discrepancies as necessary and approves.

Ensures inventory is properly dispositioned as a result of end of campaign reconciliation, production of intermediate steps, and the production off-spec product, which includes transacting in Microsoft Dynamics 365 (ERP system) and communicating to the Production team accordingly.

Supports Atticus quality objectives by measuring and reporting Key Performance Indicators (KPI's) related to production readiness and execution.

Drives process improvement as it relates to contract manufacturing relationships, production execution, and the production/consumption posting process.

Develops and maintains production records and prepares management reports as required and/or requested.

Assists in optimizing 3rd party toll manufacturing portfolio to ensure products are manufactured in a cost effective, safe and compliant manner.

Required Skills/Qualifications

Bachelor's degree from a four-year college or university in business, supply chain management, or a related field required

Basic understanding of quality systems and continuous improvement

Excellent interpersonal skills and proactive communication skills. Ability to network within the organization as well as with external parties

Strong written, verbal, and presentation skills

Exceeds customer quality and service expectations through attention to detail

Demonstrates leadership skills in driving change and improving the integrity of applicable processes and systems

Ability to work effectively across diverse and cross-functional teams, under critical timelines and while balancing the needs of internal and external customers

Intermediate level Microsoft Office skills

Why Atticus?

Atticus is committed to the longterm success of our industry and our people. Through active involvement in key task forces and partnerships with organizations shaping tomorrows leaders, we demonstrate responsible stewardship, promote safe product use, and advance the Agriculture and EcoCore markets we serve.

Through our employee experience,Atticus Freedom, we intentionally invest in our team by providing the tools, support, and environment needed to perform at a high level. Our culture is not a program it is embedded in how we operate, collaborate, and make decisions. By prioritizing professional development, leadership growth, and overall health and wellbeing, we build a strong, unified team aligned by shared values together asOne Atticus.


What We Offer Our SuCitta Warriors

Our people are our most valuable asset. Atticus offers a comprehensive and competitive total rewards package designed to support both professional success and personal wellbeing, including:

  • Comprehensive medical, dental, and vision benefits beginning Day 1
  • Company performancebased quarterly bonus opportunitiesthrough theSuCitta Warrior Achievement Plan (SWAP), allowing team members to share directly in the success of the company
  • Employee Stock Ownership Plan (SuCitta Stealth), providing longterm ownership and alignment with Atticus growth
  • A thoughtfully designed workplace experiencethat supports physical, mental, and emotional wellbeing
  • Ongoing professional and leadership development opportunities
  • A valuesdriven culturegrounded in accountability, adaptability, decisiveness, and a commitment to delivering results


At Atticus, greatness is earned. We seek individuals who are driven by purpose, energized by challenge, and motivated to contribute to something bigger than themselves. If you thrive in a fastpaced environment and are committed to excellence, you will find a home here.


Get a glimpse of our team and culture by watching our Fort 940 Tour: Here


Join Atticus and become part of a team that values ownership, integrity, and the courage to escape the ordinary.

Atticus, LLC is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position.


Atticus LLC participates in E-Verify.


Recruiting Agencies, Please Note:

Atticus, LLC will not accept unsolicited assistance from recruiting/search agencies for this employment opportunity. Please, no phone calls or emails. All resumes submitted by recruiting or search agencies to any employee at Atticus, LLC via email, the Internet or in any form and/or method without a valid written search/recruitment agreement in place for this position will be deemed the sole property of Atticus, LLC. No fee will be paid in the event the candidate is hired by Atticus, LLC as a result of the referral or through other means.