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Production Support Analyst Jobs in Raleigh, NC (NOW HIRING)

Production Support Analyst: Atticus About Us Atticus is a demand-driven manufacturer of Battle-Tested Chemistries; 100% American-Owned with a purpose to Enhance Daily Life and committed to long-term ...

Production Support Analyst: Atticus About Us Atticus is a demand-driven manufacturer of Battle-Tested Chemistries; 100% American-Owned with a purpose to Enhance Daily Life and committed to long-term ...

Production Support Analyst: Atticus About Us Atticus is a demand-driven manufacturer of Battle-Tested Chemistries; 100% American-Owned with a purpose to Enhance Daily Life and committed to long-term ...

Production Support Analyst: Atticus About Us Atticus is a demand-driven manufacturer of Battle-Tested Chemistries; 100% American-Owned with a purpose to Enhance Daily Life and committed to long-term ...

The Product Support Analyst will be an asset to the brand and must represent the company in a professional and courteous manner. This person will report to the Manager, Support. This position will be ...

... production support or similar role Strong working knowledge of office applications (i.e. MS Excel, MS Word, Visio, and PowerPoint) Written and verbal communications are clear, concise and achieve ...

Support Analyst

Raleigh, NC ยท On-site +1

The Product Support Analyst will be an asset to the brand and must represent the company in a professional and courteous manner. This person will report to the Manager, Support. This position will be ...

New

Support Analyst

Raleigh, NC ยท On-site +1

The Product Support Analyst will be an asset to the brand and must represent the company in a professional and courteous manner. This person will report to the Manager, Support. This position will be ...

Support Analyst

Raleigh, NC ยท On-site +1

The Product Support Analyst will be an asset to the brand and must represent the company in a professional and courteous manner. This person will report to the Manager, Support. This position will be ...

New

We are looking for Production Support Manager in Durham NC for 12 months Contract Job details ... Experience researching, analyzing and interpreting automated system problems. Very good oral and ...

Provides daily metrics of document reviews; generates data productions and performs quality control ... support. Strong analytical and problem-solving skills are required to resolve complex issues using ...

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Production Support Analyst information

See Raleigh, NC salary details

$18

$48

$93

How much do production support analyst jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for production support analyst in Raleigh, NC is $48.67, according to ZipRecruiter salary data. Most workers in this role earn between $32.50 and $56.30 per hour, depending on experience, location, and employer.

Is production support a stressful job?

Production Support Analysts often work in high-pressure environments where quick problem resolution is essential to minimize system downtime. The role can be stressful due to the need for on-call availability, handling urgent issues, and maintaining system stability, but it also requires strong troubleshooting skills and knowledge of monitoring tools to manage workload effectively.

What is the difference between Production Support Analyst vs Application Support Analyst?

AspectProduction Support AnalystApplication Support Analyst
CertificationsITIL, CompTIA, relevant technical certificationsITIL, CompTIA, relevant technical certifications
Work EnvironmentFinancial, banking, or enterprise IT environments with 24/7 supportSoftware companies, tech firms, or enterprise IT teams
Job FocusMonitoring, maintaining, and troubleshooting production systemsSupporting and troubleshooting specific applications or software
Common UsageEnsuring system stability in live environmentsResolving user issues and application bugs

While both roles involve supporting IT systems, a Production Support Analyst primarily focuses on maintaining and troubleshooting live production systems to ensure stability. An Application Support Analyst concentrates on supporting specific software applications, often within development or testing environments. Both roles require similar certifications and work in enterprise settings, but their core responsibilities differ in scope and focus.

How much does a support analyst make in the US?

Support analysts in the US typically earn an average salary ranging from $50,000 to $75,000 per year, depending on experience, location, and industry. Entry-level roles may start around $45,000, while experienced analysts with specialized skills or certifications can earn over $80,000 annually.

What does a production support analyst do?

A production support analyst monitors and maintains IT systems and applications to ensure their stability and performance. They troubleshoot issues, implement fixes, and collaborate with development teams to resolve incidents quickly, often using tools like ticketing systems and monitoring software. The role requires strong problem-solving skills and knowledge of system environments, with some positions requiring certifications or experience in specific technologies.

What are the key skills and qualifications needed to thrive as a Production Support Analyst, and why are they important?

To excel as a Production Support Analyst, you need strong analytical skills, troubleshooting abilities, and a background in computer science or a related field. Familiarity with incident management systems like ServiceNow, scripting languages (such as SQL or Python), and monitoring tools is typically required. Excellent communication, problem-solving, and the ability to work under pressure help distinguish top performers in this role. These competencies ensure swift resolution of technical issues, minimize downtime, and maintain seamless business operations.

What does a production analyst do?

A production support analyst monitors and maintains the daily operations of IT systems or manufacturing processes to ensure smooth performance. They troubleshoot issues, implement fixes, and collaborate with technical teams to resolve problems quickly. Strong problem-solving skills and familiarity with monitoring tools are essential for this role.

How does a Production Support Analyst typically interact with development and operations teams to resolve incidents?

Production Support Analysts serve as a critical bridge between development and operations teams. When incidents arise, they quickly diagnose issues, communicate findings to developers for code-related fixes, and coordinate with operations to implement workarounds or deploy resolutions. This role often requires clear documentation and prompt updates to all stakeholders, ensuring minimal downtime and transparent progress tracking. Regular collaboration and communication skills are essential for effective incident management in fast-paced environments.
What are popular job titles related to Production Support Analyst jobs in Raleigh, NC? For Production Support Analyst jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Production Support Analyst jobs in Raleigh, NC look for? The top searched job categories for Production Support Analyst jobs in Raleigh, NC are:
Infographic showing various Production Support Analyst job openings in Raleigh, NC as of July 2026, with employment types broken down into 87% Full Time, 8% Part Time, 1% Temporary, and 4% Contract. Highlights an 85% Physical, 6% Hybrid, and 9% Remote job distribution, with an average salary of $101,233 per year, or $48.7 per hour.

Production Support Analyst

SuCitta Stealth

Cary, NC โ€ข On-site

Full-time

Medical, Dental, Vision

Posted 9 days ago


Job description

Production Support Analyst: Atticus

About Us

Atticus is a demand-driven manufacturer of Battle-Tested Chemistries; 100% American-Owned with a purpose to Enhance Daily Life and committed to long-term viability. Through our Agriculture and EcoCore portfolios, we are committed to the protection of critical food supply and beautification of our environment. With 95%ย formulationย on US soil and the broadest, most diversified portfolio in the industry, we aim to execute with clarity and focus - delivering on our value proposition: Relevant. Simple. Reliable. For more information and a complete list of products, visit AtticusLLC.com.ย 

What you will do in this role

This role will support the Atticus Production team through various activities including systems transactions, preparation and maintenance of key production documents, data maintenance & reporting and continuous improvement initiatives. The Production Support Analyst will report directly to the Manager, Production & Planning.

Responsibilities ย 

ยทย ย ย ย ย ย ย ย  Works closely with production / formulation facilities (i.e. 3rd party toller manufactures) to ensure accurate and timely production reporting.ย  Responsible for posting all such production into Microsoft Dynamics 365 (ERP system).

ยทย ย ย ย ย ย ย ย  Executes the end of campaign reconciliation process, which includes an actual consumption versus bill of material consumption review, a reconciliation of bill of material errors, verifying toll fee accuracy, verifying normal waste accuracy, and verifying physical inventories. Any discrepancies are reviewed with the Production group and corrected accordingly.

ยทย ย ย ย ย ย ย ย  Coordinates and executes the monthly production readiness review. This includes a review of all production requirements as it relates to raw material availability, including active ingredient, inerts and packaging components. Networks with Production and Procurement groups as necessary to ensure all components are staged / at the manufacturing plant two weeks prior to the agreed upon production start date.

ยทย ย ย ย ย ย ย ย  Networks with Procurement and Regulatory functions to ensure compliance of existing label inventory and new purchase orders.ย  Effectively communicates artwork compliance requirements to the toller as part of the pre-production packet.

ยทย ย ย ย ย ย ย ย  Neatly prepares production packets for upcoming production campaigns. This includes gathering production documents such as the manufacturing manual, product specification, bill of material, packaging instructions, label revisions and SDSs where necessary.ย 

ยทย ย ย ย ย ย ย ย  Reviews all toll manufacturing invoices for accuracy (e.g., actual versus production reports, and verify agreed pricing); resolves discrepancies as necessary and approves.

ยทย ย ย ย ย ย ย ย  Ensures inventory is properly dispositioned as a result of end of campaign reconciliation, production of intermediate steps, and the production off-spec product, which includes transacting in Microsoft Dynamics 365 (ERP system) and communicating to the Production team accordingly.

ยทย ย ย ย ย ย ย ย  Supports Atticus quality objectives by measuring and reporting Key Performance Indicators (KPI's) related to production readiness and execution.

ยทย ย ย ย ย ย ย ย  Drives process improvement as it relates to contract manufacturing relationships, production execution, and the production/consumption posting process.

ยทย ย ย ย ย ย ย ย  Develops and maintains production records and prepares management reports as required and/or requested.

ยทย ย ย ย ย ย ย ย  Assists in optimizing 3rd party toll manufacturing portfolio to ensure products are manufactured in a cost effective, safe and compliant manner.

Required Skills/Qualificationsย 

ยทย ย ย ย ย ย ย ย  Bachelor's degree from a four-year college or university in business, supply chain management, or a related field required

ยทย ย ย ย ย ย ย ย  Basic understanding of quality systems and continuous improvement

ยทย ย ย ย ย ย ย ย  Excellent interpersonal skills and proactive communication skills. Ability to network within the organization as well as with external parties

ยทย ย ย ย ย ย ย ย  Strong written, verbal, and presentation skills

ยทย ย ย ย ย ย ย ย  Exceeds customer quality and service expectations through attention to detail

ยทย ย ย ย ย ย ย ย  Demonstrates leadership skills in driving change and improving the integrity of applicable processes and systems

ยทย ย ย ย ย ย ย ย  Ability to work effectively across diverse and cross-functional teams, under critical timelines and while balancing the needs of internal and external customers

ยทย ย ย ย ย ย ย ย  Intermediate level Microsoft Office skills

Why Atticus?

Atticus is committed to the longโ€‘term success of our industry and our people. Through active involvement in key task forces and partnerships with organizations shaping tomorrowโ€™s leaders, we demonstrate responsible stewardship, promote safe product use, and advance the Agriculture and EcoCore markets we serve.

Through our employee experience,ย Atticus Freedom, we intentionally invest in our team by providing the tools, support, and environment needed to perform at a high level. Our culture is not a program โ€” it is embedded in how we operate, collaborate, and make decisions. By prioritizing professional development, leadership growth, and overall health and wellโ€‘being, we build a strong, unified team aligned by shared values โ€” together asย One Atticus.ย 


What We Offer Our SuCitta Warriors

Our people are our most valuable asset. Atticus offers a comprehensive and competitive total rewards package designed to support both professional success and personal wellโ€‘being, including:

  • Comprehensive medical, dental, and vision benefits beginning Day 1
  • Company performanceโ€‘based quarterly bonus opportunitiesย through theย SuCitta Warrior Achievement Plan (SWAP), allowing team members to share directly in the success of the company
  • Employee Stock Ownership Plan (SuCitta Stealth), providing longโ€‘term ownership and alignment with Atticusโ€™ growth
  • A thoughtfully designed workplace experienceย that supports physical, mental, and emotional wellโ€‘being
  • Ongoing professional and leadership development opportunities
  • A valuesโ€‘driven cultureย grounded in accountability, adaptability, decisiveness, and a commitment to delivering results


At Atticus, greatness is earned. We seek individuals who are driven by purpose, energized by challenge, and motivated to contribute to something bigger than themselves. If you thrive in a fastโ€‘paced environment and are committed to excellence, you will find a home here.


Get a glimpse of our team and culture by watching our Fort 940 Tour: Here


Join Atticus and become part of a team that values ownership, integrity, and the courage to escape the ordinary.

Atticus, LLC is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position.


Atticus LLC participates in E-Verify.


Recruiting Agencies, Please Note:ย 

Atticus, LLC will not accept unsolicited assistance from recruiting/search agencies for this employment opportunity. Please, no phone calls or emails. All resumes submitted by recruiting or search agencies to any employee at Atticus, LLC via email, the Internet or in any form and/or method without a valid written search/recruitment agreement in place for this position will be deemed the sole property of Atticus, LLC. No fee will be paid in the event the candidate is hired by Atticus, LLC as a result of the referral or through other means.