Position Overview The IT Support Engineer III is a senior technical role responsible for advanced troubleshooting, complex escalations, and project execution across nationwide client environments ...
Position Overview The IT Support Engineer III is a senior technical role responsible for advanced troubleshooting, complex escalations, and project execution across nationwide client environments ...
Field Application Engineer
Birmingham, AL · On-site +1
$54K - $81K/yr
Install and program our products using hand tools or programming languages. * Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel extensively (60-100 ...
Field Application Engineer
Birmingham, AL · On-site +1
$54K - $81K/yr
Install and program our products using hand tools or programming languages. * Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel extensively (60-100 ...
Minimum of 1 year administering/supporting the following: * Remote-Desktop/Remote-App Environments ... Experience remotely supporting Apple products including MacOS & iOS * Experience working with Life ...
Minimum of 1 year administering/supporting the following: * Remote-Desktop/Remote-App Environments ... Experience remotely supporting Apple products including MacOS & iOS * Experience working with Life ...
Collaborate with Product, Support, QA, and Engineering teams to improve customer outcomes ... Remote work and more! About MACC: Telecommunication companies of all sizes across the United States ...
Collaborate with Product, Support, QA, and Engineering teams to improve customer outcomes ... Remote work and more! About MACC: Telecommunication companies of all sizes across the United States ...
Collaborate with Product, Support, QA, and Engineering teams to improve customer outcomes ... Remote work and more! About MACC: Telecommunication companies of all sizes across the United States ...
Collaborate with Product, Support, QA, and Engineering teams to improve customer outcomes ... Remote work and more! About MACC: Telecommunication companies of all sizes across the United States ...
Technical Program Manager
Birmingham, AL · Remote
$120K - $156K/yr
... production support in alignment with business and technology objectives. Coordinate cross-functional stakeholders across Engineering, Product, QA, Infrastructure, and Store Operations to drive ...
Technical Program Manager
Birmingham, AL · Remote
$120K - $156K/yr
... production support in alignment with business and technology objectives. Coordinate cross-functional stakeholders across Engineering, Product, QA, Infrastructure, and Store Operations to drive ...
Technical Program Manager
Huntsville, AL · Remote
$127K - $164K/yr
... production support in alignment with business and technology objectives. Coordinate cross-functional stakeholders across Engineering, Product, QA, Infrastructure, and Store Operations to drive ...
Technical Program Manager
Huntsville, AL · Remote
$127K - $164K/yr
... production support in alignment with business and technology objectives. Coordinate cross-functional stakeholders across Engineering, Product, QA, Infrastructure, and Store Operations to drive ...
Sr Analyst, Programmer - OutSystems (Remote)
Mobile, AL · Remote
$37.75 - $51.25/hr
The Senior OutSystems Developer is expected to be highly driven to achieve results, with a strong ... Support user testing and provide ongoing production support. * Maintain technical and support ...
Sr Analyst, Programmer - OutSystems (Remote)
Mobile, AL · Remote
$37.75 - $51.25/hr
The Senior OutSystems Developer is expected to be highly driven to achieve results, with a strong ... Support user testing and provide ongoing production support. * Maintain technical and support ...
Transmission Line Engineer (remote)
Birmingham, AL · On-site +1
This is a remote role but would like the candidate to be in range of one of our offices below for ... Supporting engineering projects by creating detailed scopes and estimates, performing engineering ...
Transmission Line Engineer (remote)
Birmingham, AL · On-site +1
This is a remote role but would like the candidate to be in range of one of our offices below for ... Supporting engineering projects by creating detailed scopes and estimates, performing engineering ...
Senior Software Engineer
Birmingham, AL · Remote
$114K - $151K/yr
... others for real-time remote monitoring. We take pride in developing deep user understanding ... Provides production support as needed during off hours for team's area of Moultrie Job Requirements
Senior Software Engineer
Birmingham, AL · Remote
$114K - $151K/yr
... others for real-time remote monitoring. We take pride in developing deep user understanding ... Provides production support as needed during off hours for team's area of Moultrie Job Requirements
Senior Software Engineer
Birmingham, AL · Remote
$105K - $138K/yr
... others for real-time remote monitoring. We take pride in developing deep user understanding ... Provides production support as needed during off hours for team's area of Moultrie Job Requirements
Senior Software Engineer
Birmingham, AL · Remote
$105K - $138K/yr
... others for real-time remote monitoring. We take pride in developing deep user understanding ... Provides production support as needed during off hours for team's area of Moultrie Job Requirements
Network Engineer 3
Hoover, AL · On-site +1
$70K - $140K/yr
Provides effective production support including accurate problem identification, ticket ... Remote roles will also have the opportunity to come together in our offices for moments that matter.
Network Engineer 3
Hoover, AL · On-site +1
$70K - $140K/yr
Provides effective production support including accurate problem identification, ticket ... Remote roles will also have the opportunity to come together in our offices for moments that matter.
Network Engineer 3
Birmingham, AL · On-site +1
$70K - $140K/yr
Provides effective production support including accurate problem identification, ticket ... Remote roles will also have the opportunity to come together in our offices for moments that matter.
Network Engineer 3
Birmingham, AL · On-site +1
$70K - $140K/yr
Provides effective production support including accurate problem identification, ticket ... Remote roles will also have the opportunity to come together in our offices for moments that matter.
Distribution Engineer (remote)
Birmingham, AL · On-site +1
This position is a remote position or is a hybrid position in any of the following offices ... Leading or supporting overhead and underground distribution engineering projects defining scopes of ...
Distribution Engineer (remote)
Birmingham, AL · On-site +1
This position is a remote position or is a hybrid position in any of the following offices ... Leading or supporting overhead and underground distribution engineering projects defining scopes of ...
Distribution Engineer (remote)
Birmingham, AL · On-site +1
If you are not located near one of these listed officed a remote working opportunity will be ... Leading or supporting overhead and underground distribution engineering projects defining scopes of ...
Distribution Engineer (remote)
Birmingham, AL · On-site +1
If you are not located near one of these listed officed a remote working opportunity will be ... Leading or supporting overhead and underground distribution engineering projects defining scopes of ...
Distribution Engineer (remote)
Birmingham, AL · On-site +1
This position is a remote position or is a hybrid position in any of the following offices - West ... Leading or supporting overhead and underground distribution engineering projects defining scopes of ...
Distribution Engineer (remote)
Birmingham, AL · On-site +1
This position is a remote position or is a hybrid position in any of the following offices - West ... Leading or supporting overhead and underground distribution engineering projects defining scopes of ...
Distribution Engineer (remote)
Birmingham, AL · On-site +1
This position is a remote position or is a hybrid position in any of the following offices - West ... Leading or supporting overhead and underground distribution engineering projects defining scopes of ...
Distribution Engineer (remote)
Birmingham, AL · On-site +1
This position is a remote position or is a hybrid position in any of the following offices - West ... Leading or supporting overhead and underground distribution engineering projects defining scopes of ...
Distribution Engineer (remote)
Birmingham, AL · On-site +1
This position is a remote position or is a hybrid position in any of the following offices - West ... Leading or supporting overhead and underground distribution engineering projects defining scopes of ...
Distribution Engineer (remote)
Birmingham, AL · On-site +1
This position is a remote position or is a hybrid position in any of the following offices - West ... Leading or supporting overhead and underground distribution engineering projects defining scopes of ...
Distribution Engineer (remote)
Birmingham, AL · On-site +1
This position is a remote position or is a hybrid position in any of the following offices - West ... Leading or supporting overhead and underground distribution engineering projects defining scopes of ...
Distribution Engineer (remote)
Birmingham, AL · On-site +1
This position is a remote position or is a hybrid position in any of the following offices - West ... Leading or supporting overhead and underground distribution engineering projects defining scopes of ...
Distribution Engineer (remote)
Birmingham, AL · On-site +1
This position is a remote position or is a hybrid position in any of the following offices - West ... Leading or supporting overhead and underground distribution engineering projects defining scopes of ...
Distribution Engineer (remote)
Birmingham, AL · On-site +1
This position is a remote position or is a hybrid position in any of the following offices - West ... Leading or supporting overhead and underground distribution engineering projects defining scopes of ...
Remote Production Support Engineer information
What is a Remote Production Support Engineer?
A Remote Production Support Engineer is an IT professional responsible for monitoring, maintaining, and troubleshooting software applications and systems in a live production environment, all while working remotely. They address technical issues, ensure system reliability, and often interact with development, QA, and operations teams to resolve incidents quickly. Their goal is to minimize downtime, optimize performance, and provide timely support to end-users or clients. This role typically requires strong problem-solving skills, knowledge of system administration, and expertise in various monitoring and ticketing tools.
What are the key skills and qualifications needed to thrive as a Remote Production Support Engineer, and why are they important?
To thrive as a Remote Production Support Engineer, you need strong problem-solving abilities, solid knowledge of IT infrastructure, and experience with incident management, often backed by a degree in computer science or a related field. Familiarity with monitoring tools (such as Nagios or Splunk), ticketing systems (like Jira or ServiceNow), and scripting languages is typically required. Excellent communication, time management, and the ability to remain calm under pressure are standout soft skills in this role. These capabilities ensure rapid issue resolution, minimize downtime, and maintain seamless business operations in a remote environment.
What are some typical challenges faced by Remote Production Support Engineers and how can they be addressed?
Remote Production Support Engineers often encounter challenges such as troubleshooting issues without physical access to hardware, coordinating across multiple time zones, and communicating efficiently with on-site teams. To address these, it's important to develop strong remote diagnostic skills, leverage robust monitoring and collaboration tools, and establish clear communication protocols. Regular documentation and proactive problem-solving also help minimize downtime and ensure smooth operations, even when working remotely.
What are the most commonly searched types of Production Support Engineer jobs in Alabama? The most popular types of Production Support Engineer jobs in Alabama are:
What are popular job titles related to Remote Production Support Engineer jobs in Alabama? For Remote Production Support Engineer jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Remote Production Support Engineer jobs in Alabama look for? The top searched job categories for Remote Production Support Engineer jobs in Alabama are:
What cities in Alabama are hiring for Remote Production Support Engineer jobs? Cities in Alabama with the most Remote Production Support Engineer job openings:
Full-time
Medical, Dental, PTO
Posted 26 days ago
Job description
Position Overview
The IT Support Engineer III is a senior technical role responsible for advanced troubleshooting, complex escalations, and project execution across nationwide client environments, with a strong emphasis on healthcare and dental IT systems.
Key Responsibilities & Daily Tasks
Requirements
Required Skills & Qualifications
Preferred Qualifications
Benefits & Perks
The IT Support Engineer III is a senior technical role responsible for advanced troubleshooting, complex escalations, and project execution across nationwide client environments, with a strong emphasis on healthcare and dental IT systems.
Key Responsibilities & Daily Tasks
- Handle advanced escalations from lower-level engineers
- Diagnose and resolve complex server, networking, and infrastructure issues
- Support healthcare and dental software applications and imaging systems
- Lead and execute infrastructure, cloud, and security projects
- Act as a senior technical advisor to clients
- Maintain detailed technical documentation and system diagrams
Requirements
Required Skills & Qualifications
- 5 or more years of IT support experience
- Advanced expertise in Windows Server, Microsoft 365, and networking
- Strong project execution and communication skills
Preferred Qualifications
- Healthcare or dental IT experience
- Advanced PowerShell or scripting knowledge
- macOS and iOS support experience
Benefits & Perks
- Paid Time Off program in accordance with company policy
- Company-observed paid holidays
- Health insurance options available to eligible employees
- CrewHu employee recognition and rewards program
- $50 monthly cell phone stipend
- Company-provided equipment and tools
- Ongoing training and professional development opportunities
About Solutions Team
Sourced by ZipRecruiter
Industry
It services
Company size
11 - 50 Employees
Headquarters location
Brandon, MS, US
Year founded
2007