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Remote Production Support Engineer Jobs in Springfield, IL

APTIM

Electrical Engineer

Springfield, IL · On-site +1

$67K - $95K/yr

May also support procurement and construction phases or projects with engineering knowledge and ... Strong computer skills with Office products (Word, Excel, etc.). * Training and/or experience with ...

Dell, Inc.

Field Service Engineer 2

Springfield, IL · On-site +1

$72K - $89K/yr

... products. Our Field Service team is integral to making sure the service to our customers is ... Triage issues with direction from Dell support * Execute plan of action from Dell Domain Engineer ...

New

247Hire

Senior NOMAD/Mainframe Developer

Springfield, IL · Remote

$60 - $65/hr

Support system testing, integration testing, user acceptance testing, and production deployments ... Collaborate with senior developers and cross-functional technical teams to ensure successful ...

New

Kong

Sales Strategy and Operations Manager

Springfield, IL · Remote

$130K - $160K/yr

United States & Canada (Remote) What You'll Do: * Lead annual AMS GTM planning process to include ... Support sales leadership with content preparation for key management reporting needs, including but ...

New

Revvity

Contracts Coordinator

Springfield, IL · On-site +1

$62K - $75K/yr

Revvity | About Us Revvity is a developer and provider of end-to-end solutions designed to help ... MA, with remote work arrangements to be considered. The Contracts Coordinator will support the ...

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Remote Production Support Engineer information

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How much do remote production support engineer jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for remote production support engineer in Springfield, IL is $47.55, according to ZipRecruiter salary data. Most workers in this role earn between $40.05 and $52.16 per hour, depending on experience, location, and employer.

What is a Remote Production Support Engineer?

A Remote Production Support Engineer is an IT professional responsible for monitoring, maintaining, and troubleshooting software applications and systems in a live production environment, all while working remotely. They address technical issues, ensure system reliability, and often interact with development, QA, and operations teams to resolve incidents quickly. Their goal is to minimize downtime, optimize performance, and provide timely support to end-users or clients. This role typically requires strong problem-solving skills, knowledge of system administration, and expertise in various monitoring and ticketing tools.

What are the key skills and qualifications needed to thrive as a Remote Production Support Engineer, and why are they important?

To thrive as a Remote Production Support Engineer, you need strong problem-solving abilities, solid knowledge of IT infrastructure, and experience with incident management, often backed by a degree in computer science or a related field. Familiarity with monitoring tools (such as Nagios or Splunk), ticketing systems (like Jira or ServiceNow), and scripting languages is typically required. Excellent communication, time management, and the ability to remain calm under pressure are standout soft skills in this role. These capabilities ensure rapid issue resolution, minimize downtime, and maintain seamless business operations in a remote environment.

What are some typical challenges faced by Remote Production Support Engineers and how can they be addressed?

Remote Production Support Engineers often encounter challenges such as troubleshooting issues without physical access to hardware, coordinating across multiple time zones, and communicating efficiently with on-site teams. To address these, it's important to develop strong remote diagnostic skills, leverage robust monitoring and collaboration tools, and establish clear communication protocols. Regular documentation and proactive problem-solving also help minimize downtime and ensure smooth operations, even when working remotely.
What are popular job titles related to Remote Production Support Engineer jobs in Springfield, IL? For Remote Production Support Engineer jobs in Springfield, IL, the most frequently searched job titles are:
What cities near Springfield, IL are hiring for Remote Production Support Engineer jobs? Cities near Springfield, IL with the most Remote Production Support Engineer job openings:
Remote Production Support Engineer jobs near you
Infographic showing various Remote Production Support Engineer job openings in Springfield, IL as of July 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 33% In-person, and 67% Remote job distribution, with an average salary of $98,895 per year, or $47.5 per hour.
Electrical Engineer

Electrical Engineer

APTIM

Springfield, IL • On-site, Remote

$67K - $95K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

APTIM rating

8.8

Company rating: 8.8 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

Job Summary:
Associate level Electrical Engineer. Performs engineering work in the initial planning and design phases of projects. This includes engineering/design for power distribution systems, lighting systems, grounding systems, lightning protection systems, backup power supply systems, instrumentation, controls, and fire detection/alarming. Perform studies and technical activities to arrive at the most cost effective, reliable technical solution. May also support procurement and construction phases or projects with engineering knowledge and experience.
Key Responsibilities:
  • Develop conceptual design, perform calculations, and perform system studies.
  • Develop detailed electrical drawings.
  • Ensure conformance to applicable engineering codes and standards as well as company policies and procedures.
  • Coordinate with and consult other Engineers and Designers to engineer, lay out, or detail components and systems and to resolve technical and other issues.

Secondary Responsibilities
  • Collect and interpret engineering data, compile data for project reports, collect and compile field data as required, assist in proposal efforts as directed, document technical data for management review, provide other entry level duties as assigned, assist with preparation of labor/material estimates and design packages for clients.
  • Is aware of costs and schedule related to own work.
  • Organizes own work to meet deadlines set by others.
  • Communicates information, asks questions, and checks for understanding.
  • Contributes to a team environment.

Basic Qualifications:
  • Bachelors or Masters Degree in Electrical Engineering from ABET accredited school.
  • Has 2 -- 5 years related experience
  • Has basic knowledge of theories, practices and procedures in electrical engineering.
  • Strong computer skills with Office products (Word, Excel, etc.).
  • Training and/or experience with CADD (AutoCAD, REVIT, and/or MicroStation, etc.).
  • Good verbal and writing skills.
  • Factory, field, and/or construction experience a plus.
  • Practical electrical skills a plus.
  • Familiarity with NEC, IEEE, NFPA, and ANSI codes and standards a plus.
  • Candidates must be willing to travel for infrequent field assignments.

About APTIM
APTIM enhances the quality of the environment, wellbeing of people, resilience of communities, and opportunity for employees to make a difference, not just a living. A leading professional solutions firm, we specialize in environmental, sustainability, resilience, and infrastructure solutions. Our team of experts provide these integrated solutions for forward-thinking government agencies, commercial and industrial clients, and energy customers. Together, we create sustainable and resilient communities for all.
What you can expect from APTIM:
  • Work that is worthy of your time and talent
  • Respect and flexibility to live a full life at work and at home
  • Dogged determination to deliver for our clients and communities
  • A voice in making our company better
  • Investment into your personal and professional development

As of the date of this posting, a good faith estimate of the current pay range for this position is $67,000 - $95,000 Per Year. Compensation depends on several factors including: experience, education, key skills, geographic location of the position, client requirements, external market competitiveness, and internal equity among other employees within APTIM.
Employee Benefits
APTIM Federal Services, LLC is committed to providing an extensive range of benefits that protect and promote the health and financial well-being of our employees and their families through the APTIM Benefits Marketplace https://aptim.makeityoursource.com/.
  • Medical, vision, and dental insurance: Through the marketplace, our employees can choose benefits from five metallic levels and several carriers to find the right benefits that work for them in their location.
  • Company paid and optional Life insurance
  • Short-term and long-term disability insurance
  • Accident, Critical Illness, and Hospital Indemnity coverage
  • Paid holidays, vacation, and sick leave (eligibility based on company policy and applicable law)
  • 401(k) APTIM offers three 401k plans through the Aon Pooled Employer Plan (PEP). The specific plan you are eligible for depends on the business unit you are in. The details of the largest plan are found here:
    • APTIM 401(k) Guide
    • APTIM - Helpful Documents

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