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Network Support Engineer Jobs in Chicago, IL (NOW HIRING)

TRG

Network Support Engineer

Niles, IL · On-site

... staff on networking and workstation support escalations. REQUIREMENTS * Bachelors Degree in Computer Science, Information Technology, Network Engineering, or a related field; or equivalent ...

JOHNS BYRNE CO

Network Support Engineer

Niles, IL · On-site

$75K - $100K/yr

... networking and workstation support escalations. Education: * Bachelor's degree in Computer Science, Information Technology, Network Engineering, or a related field; or equivalent combination of ...

JOHNS BYRNE CO

Network Support Engineer

Niles, IL

... networking and workstation support escalations. Education: * Bachelor's degree in Computer Science, Information Technology, Network Engineering, or a related field; or equivalent combination of ...

Sentinel

Network Engineer

Downers Grove, IL · On-site +1

$60K - $70K/yr

Responsibilities Sentinel Technologies is seeking a highly skilled Network Support Engineer with CCNA level expertise in Routing and Switching. This is a high-impact role requiring deep technical ...

Sentinel

Network Engineer

Downers Grove, IL · On-site +1

$60K - $70K/yr

Responsibilities Sentinel Technologies is seeking a highly skilled Network Support Engineer with CCNA level expertise in Routing and Switching. This is a high-impact role requiring deep technical ...

Sentinel

Network Engineer

Downers Grove, IL · On-site

$60K - $70K/yr

Sentinel Technologies is seeking a highly skilled Network Support Engineer with CCNA level expertise in Routing and Switching. This is a high-impact role requiring deep technical knowledge, and ...

AceStack LLC

Desktop Support Engineer

Chicago, IL · On-site

Desktop Support Engineer Location: Chicago, IL - Onsite Fulltime Permanent FTE * Diagnose and ... Perform network troubleshooting, particularly on VPN connections and wireless configurations ...

NextRow Digital

Network Engineer

Chicago, IL · On-site

NextRow is looking to hire a Network Engineer (contract role). Any experience in Hospitality ... Design, implement and support new and existing services for customers and business partners. • ...

NextRow Digital

Network Engineer

Chicago, IL · On-site

NextRow is looking to hire a Network Engineer (contract role). Any experience in Hospitality ... Design, implement and support new and existing services for customers and business partners.

VDart

Deskside Support Engineer

Chicago, IL · On-site

... network, infrastructure, and multiple support teams-both on-shore and off-shore, including 3rd ... network engineering teams to resolve network-related issues (connectivity, performance ...

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All JobsNetwork Support Engineer JobsNetwork Support Engineer Jobs in Chicago, IL

Network Support Engineer information

See Chicago, IL salary details

$42.8K

$95.3K

$136.6K

How much do network support engineer jobs pay per year?

As of Jul 5, 2026, the average yearly pay for network support engineer in Chicago, IL is $95,338.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,800.00 and $117,500.00 per year, depending on experience, location, and employer.

What are Network Support Engineers?

Network Support Engineers are IT professionals who maintain, troubleshoot, and support computer networks within an organization. They ensure that network systems such as LANs, WANs, and intranets are running efficiently and securely. Their responsibilities often include monitoring network performance, diagnosing issues, performing upgrades, and assisting users with connectivity problems. Network Support Engineers also work to prevent outages and minimize downtime, ensuring reliable communication and data transfer across the organization.

What does a network support engineer do?

A network support engineer is responsible for maintaining, troubleshooting, and optimizing computer networks within an organization. They configure network hardware, monitor network performance, and resolve connectivity issues using tools like routers, switches, and network management software. Certifications such as CCNA and strong problem-solving skills are often required for this role.

What engineers make $300,000 a year?

Senior network support engineers with extensive experience, specialized skills in network architecture, security, and certifications like CCIE or CISSP can earn salaries approaching or exceeding $300,000 annually, especially in high-demand industries or senior leadership roles. Compensation varies based on location, company size, and individual expertise.

What are some common challenges faced by Network Support Engineers and how can they be addressed?

Network Support Engineers often encounter issues such as network outages, troubleshooting complex connectivity problems, and managing high-priority incidents under tight deadlines. These challenges require strong problem-solving skills, the ability to remain calm under pressure, and effective communication with both technical teams and end users. Proactive monitoring, continuous learning about new technologies, and maintaining thorough documentation can help address these challenges and ensure smoother network operations.

What is the difference between Network Support Engineer vs Network Administrator?

AspectNetwork Support EngineerNetwork Administrator
CertificationsCCNA, CompTIA Network+CCNA, CompTIA Network+
Work EnvironmentHelpdesk, troubleshooting, on-site and remote supportNetwork management, configuration, maintenance
ResponsibilitiesDiagnose and resolve network issues, assist usersDesign, implement, and monitor network infrastructure

While both roles require similar certifications and work in network environments, Network Support Engineers focus on troubleshooting and resolving network problems, often providing frontline support. Network Administrators handle broader network management tasks, including configuration and infrastructure planning. Both roles are essential for maintaining network health but differ in scope and daily responsibilities.

What are the key skills and qualifications needed to thrive as a Network Support Engineer, and why are they important?

To thrive as a Network Support Engineer, you need a solid understanding of networking fundamentals, troubleshooting, and network security, often supported by a degree in computer science or related field. Familiarity with network monitoring tools, Cisco or CompTIA Network+ certifications, and experience with routers, switches, and firewalls is typically required. Strong analytical thinking, effective communication, and problem-solving abilities are crucial soft skills for this position. These skills ensure reliable network performance, quick resolution of technical issues, and clear support for users and teams.

Will AI replace CCNA jobs?

AI is unlikely to fully replace Network Support Engineers with CCNA certification, as the role requires troubleshooting, network configuration, and problem-solving skills that benefit from human judgment. AI tools can assist with routine tasks and network monitoring, but human expertise remains essential for complex issues and network design. Continuous learning and certification updates help professionals stay relevant in a changing technological landscape.

What engineer makes $500,000 a year?

While most network support engineers earn between $50,000 and $100,000 annually, highly experienced professionals with advanced certifications, specialized skills, or leadership roles in large organizations can potentially earn $500,000 or more per year. Such high earnings are typically associated with senior management, consulting, or executive positions in the technology industry.
What are the most commonly searched types of Network Support Engineer jobs in Chicago, IL? The most popular types of Network Support Engineer jobs in Chicago, IL are:
What are popular job titles related to Network Support Engineer jobs in Chicago, IL? For Network Support Engineer jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Network Support Engineer jobs in Chicago, IL look for? The top searched job categories for Network Support Engineer jobs in Chicago, IL are:
Network Support Engineer jobs near you
Network Support Engineer

Network Support Engineer

TRG

Niles, IL • On-site

Full-time

Posted 24 days ago

Job description

RESPONSIBILITIES
  • Network Infrastructure:
    • Monitor and manage LAN, WAN, and intranet network architectures to ensure reliable, secure, and scalable connectivity across all company locations.
    • Maintain and troubleshoot network hardware including routers, switches, firewalls, load balancers, VPN concentrators, and wireless access points.
    • Monitor network performance, availability, and security using industry-standard tools; proactively identify and resolve issues before they impact operations.
    • Plan and execute network upgrades, expansions, and migrations with minimal disruption to business operations.
    • Manage IP addressing, DNS, DHCP, and other core network services.
    • Create and maintain comprehensive network documentation, including topology diagrams, configuration standards, and change management records.
  • Server Virtualization and Cloud:
    • Administer and maintain server virtualization environments using VMware vSphere/ESXi and Microsoft Hyper-V, including provisioning, performance tuning, and capacity planning.
    • Manage and support Microsoft Azure cloud infrastructure, including virtual networks, resource groups, storage accounts, and Azure Active Directory integrations.
    • Plan and execute virtual machine migrations, snapshots, backups, and disaster recovery procedures across on-premises and cloud environments.
    • Monitor virtualization host health, resource utilization, and storage performance to ensure optimal availability and scalability.
  • Identity, Access, and Security:
    • Implement and manage Single Sign-On (SSO) solutions to streamline user authentication across enterprise applications and services.
    • Deploy, configure, and administer Cisco Duo multi-factor authentication (MFA) to enforce secure access policies across the organization.
    • Develop and enforce network security policies and procedures, including firewall rules, access control lists (ACLs), intrusion detection/prevention systems (IDS/IPS), and VPN configurations.
    • Manage Azure Active Directory and on-premises Active Directory integration, conditional access policies, and identity governance.
    • Ensure compliance with industry standards and regulatory requirements relevant to network infrastructure and data protection.
  • Collaboration and Support:
    • Collaborate with cross-functional teams including application development, systems administration, and security to assess network requirements and deliver integrated solutions.
    • Respond to and resolve network-related incidents and service requests in a timely manner; participate in on-call rotation as needed.
    • Evaluate emerging networking and virtualization technologies and make recommendations for adoption to improve performance, reliability, and cost-efficiency.
    • Provide technical mentorship and guidance to other IT staff on networking and workstation support escalations.

REQUIREMENTS
  • Bachelors Degree in Computer Science, Information Technology, Network Engineering, or a related field; or equivalent combination of education and experience.
  • 5+ years of experience in network engineering, administration, or a related role in a mid-to-large enterprise environment.
  • Hands-on experience with enterprise-grade routing and switching platforms (e.g., Cisco, Meraki, Arista).
  • Demonstrated experience designing and supporting multi-site WAN architectures, including MPLS, SD-WAN, and site-to-site VPN solutions.
  • Proven experience administering VMware vSphere/ESXi and Microsoft Hyper-V virtualization platforms in production environments.
  • Experience deploying and managing Microsoft Azure services, including Azure AD, virtual networking, and hybrid cloud connectivity.
  • Hands-on experience implementing and supporting SSO and Cisco Duo MFA solutions.
  • Experience in manufacturing, printing, or industrial business environments is strongly preferred.
  • Strong proficiency with routing protocols (BGP, OSPF, EIGRP) and switching technologies (VLANs, STP, port-channel, QoS).
  • In-depth knowledge of VMware vCenter, ESXi host management, vMotion, and distributed resource scheduling (DRS).
  • Proficiency with Microsoft Hyper-V Manager, failover clustering, and virtual machine replication.
  • Working knowledge of Microsoft Azure portal, Azure networking, Azure AD Connect, and conditional access policies.
  • Familiarity with SSO protocols and standards (SAML, OAuth 2.0, OpenID Connect) and Duo MFA administration and policy configuration.
  • Experience with network security technologies including next-generation firewalls, IDS/IPS, NAC, and endpoint security integration.
  • Working knowledge of network monitoring and management tools (e.g., SolarWinds, PRTG, Nagios, Wireshark).
  • Knowledge of automation and scripting for network and infrastructure operations (PowerShell, Python, Ansible, or similar).

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