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Cisco Network Support Engineer Jobs in Chicago, IL

TRG

Network Support Engineer

Niles, IL · On-site

Deploy, configure, and administer Cisco Duo multi-factor authentication (MFA) to enforce secure ... Bachelors Degree in Computer Science, Information Technology, Network Engineering, or a related ...

JOHNS BYRNE CO

Network Support Engineer

Niles, IL

Deploy, configure, and administer Cisco Duo multi-factor authentication (MFA) to enforce secure ... Minimum 5 years of experience in network engineering, administration, or a related role in a mid-to ...

JOHNS BYRNE CO

Network Support Engineer

Niles, IL · On-site

$75K - $100K/yr

Deploy, configure, and administer Cisco Duo multi-factor authentication (MFA) to enforce secure ... Minimum 5 years of experience in network engineering, administration, or a related role in a mid-to ...

Judge Group, Inc.

Network Support Engineer II

Chicago, IL · On-site

$80K - $90K/yr

A technology company is looking for a Hybrid Network Support Engineer II to join their growing organization. A company that is a leader in its field is looking for a Network Support Engineer II with ...

Neshent Technologies

Network Engineer

Riverside, IL · Hybrid

Support Cisco routing, switching, and wireless network environments. * Install, configure, and ... Proven experience as a Network Engineer supporting enterprise network environments. * Strong hands ...

Neshent Technologies

Network Engineer

Berkeley, IL · Hybrid

Support Cisco routing, switching, and wireless network environments. * Install, configure, and ... Proven experience as a Network Engineer supporting enterprise network environments. * Strong hands ...

Neshent Technologies

Network Engineer

Niles, IL · Hybrid

Support Cisco routing, switching, and wireless network environments. * Install, configure, and ... Proven experience as a Network Engineer supporting enterprise network environments. * Strong hands ...

Neshent Technologies

Network Engineer

Medinah, IL · Hybrid

Support Cisco routing, switching, and wireless network environments. * Install, configure, and ... Proven experience as a Network Engineer supporting enterprise network environments. * Strong hands ...

Neshent Technologies

Network Engineer

Golf, IL · Hybrid

Support Cisco routing, switching, and wireless network environments. * Install, configure, and ... Proven experience as a Network Engineer supporting enterprise network environments. * Strong hands ...

Neshent Technologies

Network Engineer

Justice, IL · Hybrid

Support Cisco routing, switching, and wireless network environments. * Install, configure, and ... Proven experience as a Network Engineer supporting enterprise network environments. * Strong hands ...

Neshent Technologies

Network Engineer

Elmwood Park, IL · Hybrid

Support Cisco routing, switching, and wireless network environments. * Install, configure, and ... Proven experience as a Network Engineer supporting enterprise network environments. * Strong hands ...

Neshent Technologies

Network Engineer

Oak Brook, IL · Hybrid

Support Cisco routing, switching, and wireless network environments. * Install, configure, and ... Proven experience as a Network Engineer supporting enterprise network environments. * Strong hands ...

Neshent Technologies

Network Engineer

Schaumburg, IL · Hybrid

Support Cisco routing, switching, and wireless network environments. * Install, configure, and ... Proven experience as a Network Engineer supporting enterprise network environments. * Strong hands ...

Neshent Technologies

Network Engineer

Northlake, IL · Hybrid

Support Cisco routing, switching, and wireless network environments. * Install, configure, and ... Proven experience as a Network Engineer supporting enterprise network environments. * Strong hands ...

Neshent Technologies

Network Engineer

Oak Park, IL · Hybrid

Support Cisco routing, switching, and wireless network environments. * Install, configure, and ... Proven experience as a Network Engineer supporting enterprise network environments. * Strong hands ...

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Cisco Network Support Engineer information

See Chicago, IL salary details

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How much do cisco network support engineer jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for cisco network support engineer in Chicago, IL is $55.06, according to ZipRecruiter salary data. Most workers in this role earn between $45.34 and $63.17 per hour, depending on experience, location, and employer.

What does a Cisco Network Support Engineer do?

A Cisco Network Support Engineer is responsible for maintaining, troubleshooting, and optimizing network infrastructure that uses Cisco equipment and technologies. They diagnose network problems, implement solutions, and ensure the security and reliability of network connections. Their work often includes configuring routers, switches, firewalls, and supporting end-users or IT teams with connectivity issues. Additionally, they may assist with network upgrades, monitor performance, and stay updated on the latest Cisco products and best practices.

What are the key skills and qualifications needed to thrive as a Cisco Network Support Engineer?

To excel as a Cisco Network Support Engineer, you need in-depth knowledge of networking protocols, troubleshooting skills, and a relevant degree or Cisco certifications like CCNA or CCNP. Familiarity with Cisco IOS, network monitoring tools, and ticketing systems is typically required. Strong analytical thinking, effective communication, and customer service orientation are crucial soft skills for this role. These competencies ensure reliable network performance, fast issue resolution, and high client satisfaction in dynamic IT environments.

What are some common challenges Cisco Network Support Engineers face when troubleshooting large-scale enterprise networks?

Cisco Network Support Engineers often encounter challenges such as diagnosing issues in complex multi-vendor environments, ensuring minimal downtime during network outages, and managing rapidly evolving network technologies. Coordinating with cross-functional teams and maintaining clear communication is crucial, especially when troubleshooting affects core business operations. Staying up-to-date with Cisco certifications and best practices helps engineers resolve issues efficiently and maintain network reliability.

What is the difference between Cisco Network Support Engineer vs Network Administrator?

AspectCisco Network Support EngineerNetwork Administrator
CertificationsCCNA, CCNP, Cisco-specific certificationsCompTIA Network+, CCNA, sometimes Cisco certifications
Work EnvironmentFocus on Cisco hardware/software, troubleshooting, and supportManage overall network infrastructure, including hardware, software, and security
ResponsibilitiesSupport Cisco network devices, troubleshoot Cisco-specific issuesConfigure, maintain, and monitor entire network systems

The main difference is that Cisco Network Support Engineers specialize in Cisco networking equipment and support, while Network Administrators oversee broader network management. Support engineers focus on troubleshooting Cisco devices, whereas administrators handle overall network health and configuration across various vendors.

Cisco Network Support Engineer jobs near you
Infographic showing various Cisco Network Support Engineer job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $114,520 per year, or $55.1 per hour.

Network Support Engineer

TRG

Niles, IL • On-site

Full-time

Re-posted 11 days ago

Job description

RESPONSIBILITIES
  • Network Infrastructure:
    • Monitor and manage LAN, WAN, and intranet network architectures to ensure reliable, secure, and scalable connectivity across all company locations.
    • Maintain and troubleshoot network hardware including routers, switches, firewalls, load balancers, VPN concentrators, and wireless access points.
    • Monitor network performance, availability, and security using industry-standard tools; proactively identify and resolve issues before they impact operations.
    • Plan and execute network upgrades, expansions, and migrations with minimal disruption to business operations.
    • Manage IP addressing, DNS, DHCP, and other core network services.
    • Create and maintain comprehensive network documentation, including topology diagrams, configuration standards, and change management records.
  • Server Virtualization and Cloud:
    • Administer and maintain server virtualization environments using VMware vSphere/ESXi and Microsoft Hyper-V, including provisioning, performance tuning, and capacity planning.
    • Manage and support Microsoft Azure cloud infrastructure, including virtual networks, resource groups, storage accounts, and Azure Active Directory integrations.
    • Plan and execute virtual machine migrations, snapshots, backups, and disaster recovery procedures across on-premises and cloud environments.
    • Monitor virtualization host health, resource utilization, and storage performance to ensure optimal availability and scalability.
  • Identity, Access, and Security:
    • Implement and manage Single Sign-On (SSO) solutions to streamline user authentication across enterprise applications and services.
    • Deploy, configure, and administer Cisco Duo multi-factor authentication (MFA) to enforce secure access policies across the organization.
    • Develop and enforce network security policies and procedures, including firewall rules, access control lists (ACLs), intrusion detection/prevention systems (IDS/IPS), and VPN configurations.
    • Manage Azure Active Directory and on-premises Active Directory integration, conditional access policies, and identity governance.
    • Ensure compliance with industry standards and regulatory requirements relevant to network infrastructure and data protection.
  • Collaboration and Support:
    • Collaborate with cross-functional teams including application development, systems administration, and security to assess network requirements and deliver integrated solutions.
    • Respond to and resolve network-related incidents and service requests in a timely manner; participate in on-call rotation as needed.
    • Evaluate emerging networking and virtualization technologies and make recommendations for adoption to improve performance, reliability, and cost-efficiency.
    • Provide technical mentorship and guidance to other IT staff on networking and workstation support escalations.

REQUIREMENTS
  • Bachelors Degree in Computer Science, Information Technology, Network Engineering, or a related field; or equivalent combination of education and experience.
  • 5+ years of experience in network engineering, administration, or a related role in a mid-to-large enterprise environment.
  • Hands-on experience with enterprise-grade routing and switching platforms (e.g., Cisco, Meraki, Arista).
  • Demonstrated experience designing and supporting multi-site WAN architectures, including MPLS, SD-WAN, and site-to-site VPN solutions.
  • Proven experience administering VMware vSphere/ESXi and Microsoft Hyper-V virtualization platforms in production environments.
  • Experience deploying and managing Microsoft Azure services, including Azure AD, virtual networking, and hybrid cloud connectivity.
  • Hands-on experience implementing and supporting SSO and Cisco Duo MFA solutions.
  • Experience in manufacturing, printing, or industrial business environments is strongly preferred.
  • Strong proficiency with routing protocols (BGP, OSPF, EIGRP) and switching technologies (VLANs, STP, port-channel, QoS).
  • In-depth knowledge of VMware vCenter, ESXi host management, vMotion, and distributed resource scheduling (DRS).
  • Proficiency with Microsoft Hyper-V Manager, failover clustering, and virtual machine replication.
  • Working knowledge of Microsoft Azure portal, Azure networking, Azure AD Connect, and conditional access policies.
  • Familiarity with SSO protocols and standards (SAML, OAuth 2.0, OpenID Connect) and Duo MFA administration and policy configuration.
  • Experience with network security technologies including next-generation firewalls, IDS/IPS, NAC, and endpoint security integration.
  • Working knowledge of network monitoring and management tools (e.g., SolarWinds, PRTG, Nagios, Wireshark).
  • Knowledge of automation and scripting for network and infrastructure operations (PowerShell, Python, Ansible, or similar).

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