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Network Support Engineer Jobs in Chicago, IL (NOW HIRING)

Virtusa

Production Support Engineer

Chicago, IL

$43.25 - $56.50/hr

We are seeking a highly technical solutionoriented Tier 3 Production Support Engineer to ensure the ... dumps network packets and database states to diagnose intricate system behaviors 2 Code Defect ...

Virtusa Corporation

Production Support Engineer

Chicago, IL ยท On-site

$43.25 - $56.50/hr

We are seeking a highly technical solutionoriented Tier 3 Production Support Engineer to ensure the ... dumps network packets and database states to diagnose intricate system behaviors 2 Code Defect ...

New

Virtusa

Production Support Engineer

Chicago, IL ยท On-site

$43.25 - $56.50/hr

We are seeking a highly technical solutionoriented Tier 3 Production Support Engineer to ensure the ... dumps network packets and database states to diagnose intricate system behaviors 2 Code Defect ...

Addison Group

Senior Support Engineer

Mundelein, IL ยท On-site

$75K - $90K/yr

Job Title: Senior Support Engineer Industry: Information Technology / Professional Services ... Support connectivity and networking issues involving Wi-Fi, VPN access, DNS, DHCP, and related ...

Formic

Product Support Engineer

Chicago, IL

About the role As a Product Support Engineer, you will be the technical escalation point for Field ... Experience with PLCs, industrial robots, safety equipment, vision, networking, or other ...

New

Formic

Product Support Engineer

Aurora, IL

About the role As a Product Support Engineer, you will be the technical escalation point for Field ... Experience with PLCs, industrial robots, safety equipment, vision, networking, or other ...

New

Formic

Product Support Engineer

Naperville, IL

About the role As a Product Support Engineer, you will be the technical escalation point for Field ... Experience with PLCs, industrial robots, safety equipment, vision, networking, or other ...

New

iManage

Technical Support Engineer

Chicago, IL ยท On-site

Being a Technical Support Engineer at iManage means... You're passionate about problem-solving and ... The proven ability of TCP/IP networking concepts and configuration, with the ability to ...

Formic

Product Support Engineer

Joliet, IL ยท On-site

About the role As a Product Support Engineer, you will be the technical escalation point for Field ... Experience with PLCs, industrial robots, safety equipment, vision, networking, or other ...

New

Formic

Product Support Engineer

Chicago, IL ยท On-site

About the role As a Product Support Engineer, you will be the technical escalation point for Field ... Experience with PLCs, industrial robots, safety equipment, vision, networking, or other ...

New

Formic

Product Support Engineer

Bolingbrook, IL

About the role As a Product Support Engineer, you will be the technical escalation point for Field ... Experience with PLCs, industrial robots, safety equipment, vision, networking, or other ...

New

Path Forward IT

Onsite Support Engineer II

Chicago, IL ยท On-site

Onsite Support Engineer II Location: Chicago, IL Ready to work hands-on and make a real impact ... You'll handle everything from system and network troubleshooting to vendor coordination and ...

AFTERMATH

IT Support Engineer

Aurora, IL

$65K - $75K/yr

Description Title: IT Support Engineer Location: Aurora, IL Pay Range: $65,000 - $75,000 Reports To ... Manage network devices including switches, modems, and phone system. Physically install cubicle ...

AFTERMATH SERVICES LLC

IT Support Engineer

Aurora, IL ยท On-site

$65K - $75K/yr

Title: IT Support Engineer Location: Aurora, IL Pay Range: $65,000 - $75,000 Reports To: IT Operati ... network devices including switches, modems, and phone system. ยท Physically install cubicle ...

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Showing results 21-40

All JobsNetwork Support Engineer JobsNetwork Support Engineer Jobs in Chicago, IL

Network Support Engineer information

See Chicago, IL salary details

$42.8K

$95.3K

$136.6K

How much do network support engineer jobs pay per year?

As of Aug 14, 2026, the average yearly pay for network support engineer in Chicago, IL is $95,338.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,800.00 and $117,500.00 per year, depending on experience, location, and employer.

What is a network support engineer?

Network Support Engineers are IT professionals who maintain, troubleshoot, and support computer networks within an organization. They ensure that network systems such as LANs, WANs, and intranets are running efficiently and securely. Their responsibilities often include monitoring network performance, diagnosing issues, performing upgrades, and assisting users with connectivity problems. Network Support Engineers also work to prevent outages and minimize downtime, ensuring reliable communication and data transfer across the organization.

What are some common challenges faced by network support engineers and how can they be addressed?

Network Support Engineers often encounter issues such as network outages, troubleshooting complex connectivity problems, and managing high-priority incidents under tight deadlines. These challenges require strong problem-solving skills, the ability to remain calm under pressure, and effective communication with both technical teams and end users. Proactive monitoring, continuous learning about new technologies, and maintaining thorough documentation can help address these challenges and ensure smoother network operations.

What is the difference between Network Support Engineer vs Network Administrator?

AspectNetwork Support EngineerNetwork Administrator
CertificationsCCNA, CompTIA Network+CCNA, CompTIA Network+
Work EnvironmentHelpdesk, troubleshooting, on-site and remote supportNetwork management, configuration, maintenance
ResponsibilitiesDiagnose and resolve network issues, assist usersDesign, implement, and monitor network infrastructure

While both roles require similar certifications and work in network environments, Network Support Engineers focus on troubleshooting and resolving network problems, often providing frontline support. Network Administrators handle broader network management tasks, including configuration and infrastructure planning. Both roles are essential for maintaining network health but differ in scope and daily responsibilities.

What are the key skills and qualifications needed to thrive as a network support engineer?

To thrive as a Network Support Engineer, you need a solid understanding of networking fundamentals, troubleshooting, and network security, often supported by a degree in computer science or related field. Familiarity with network monitoring tools, Cisco or CompTIA Network+ certifications, and experience with routers, switches, and firewalls is typically required. Strong analytical thinking, effective communication, and problem-solving abilities are crucial soft skills for this position. These skills ensure reliable network performance, quick resolution of technical issues, and clear support for users and teams.

Are network support engineers still in demand?

Yes, network support engineers are in demand due to ongoing growth in network infrastructure, cybersecurity needs, and cloud computing. They are essential for maintaining, troubleshooting, and securing organizational networks, often requiring skills in network protocols, hardware, and certifications like Cisco CCNA or CompTIA Network+.

What are the most commonly searched types of Network Support Engineer jobs in Chicago, IL?

The most popular types of Network Support Engineer jobs in Chicago, IL are:

What are popular job titles related to Network Support Engineer jobs in Chicago, IL?

For Network Support Engineer jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Network Support Engineer jobs in Chicago, IL look for?

The top searched job categories for Network Support Engineer jobs in Chicago, IL are:

Network Support Engineer jobs near you
Infographic showing various Network Support Engineer job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $95,338 per year, or $45.8 per hour.

Production Support Engineer

Virtusa

Chicago, IL

$43.25 - $56.50/hr

Full-time

Re-posted 8 days ago

Job description

We are seeking a highly technical solutionoriented Tier 3 Production Support Engineer to ensure the reliability performance and stability of our businesscritical ALTO platform As the highest tier of operational escalation you will go beyond standard troubleshooting scripts to perform codelevel debugging deep architectural analysis and complex root cause resolution

You will bridge the gap between daytoday operations and core product engineering serving as the ultimate technical authority for production incidents

Core Responsibilities
1 Advanced Incident Resolution ย Troubleshooting
Act as the final escalation point for complex application faults data discrepancies and system performance issues escalated by Tier 1 and Tier 2 teams

Lead highpriority P1P2 critical incident resolution bridges driving immediate technical workarounds under tight SLAs

Deeply analyze application logs thread dumps network packets and database states to diagnose intricate system behaviors

2 Code Defect Correction ย Engineering Collaboration
Navigate and analyze the core ALTO application codebase to pinpoint software bugs and architectural edge cases

Write test and safely deploy highquality code hotfixes SQL data correction scripts and configuration updates

Collaborate directly with Product Development teams to prioritize and hand off permanent bug fixes and architectural rewrites

3 Observability Automation ย Guardrails
Design build and optimize advanced application monitoring dashboards and alerting logic using APM tools

Develop automated scripts PythonBash to streamline manual recovery procedures and empower lower support tiers to selfheal recurring issues

Review and approve production deployment plans and changes to ensure operational readiness

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About Virtusa

Sourced by ZipRecruiter

We are builders, makers, and doers with the technical skills and domain expertise to transform your business at scale and speed without disruption. Our unique Engineering First approach blends deep industry expertise and empowered, agile teams, to create holistic solutions that seamlessly move the business forward. We help clients engage with new technology paradigms to creatively build solutions that drive them to the forefront of their industries.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Westborough, MA, US

Year founded

1996

Social media

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