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Network Support Engineer Jobs in Chicago, IL (NOW HIRING)

IT Service Desk Engineer

Mettawa, IL · On-site

$55K - $70K/yr

... Support Engineer, Network Support Engineer, Systems Administrator, Network Administrator, IT Administrator, IT Specialist, Network Technician, Service Desk Engineer, Service Desk Analyst, etc.

Production Support Engineer

Chicago, IL · On-site

$43.25 - $56.50/hr

We are seeking a highly technical solutionoriented Tier 3 Production Support Engineer to ensure the ... dumps network packets and database states to diagnose intricate system behaviors 2 Code Defect ...

Senior Support Engineer

Mundelein, IL · On-site

$75K - $90K/yr

Job Title: Senior Support Engineer Industry: Information Technology / Professional Services ... Support connectivity and networking issues involving Wi-Fi, VPN access, DNS, DHCP, and related ...

The Technical Support Engineer will also look to share best practices and lessons learned through ... Proficiency with networking concepts, Windows Server, Windows operating systems, and Microsoft ...

About the role As a Product Support Engineer, you will be the technical escalation point for Field ... Experience with PLCs, industrial robots, safety equipment, vision, networking, or other ...

Product Support Engineer

Bolingbrook, IL · On-site

$90 - $130/hr

About the role As a Product Support Engineer, you will be the technical escalation point for Field ... Experience with PLCs, industrial robots, safety equipment, vision, networking, or other ...

About the role As a Product Support Engineer, you will be the technical escalation point for Field ... Experience with PLCs, industrial robots, safety equipment, vision, networking, or other ...

About the role As a Product Support Engineer, you will be the technical escalation point for Field ... Experience with PLCs, industrial robots, safety equipment, vision, networking, or other ...

Product Support Engineer

Chicago, IL · On-site

$90 - $130/hr

About the role As a Product Support Engineer, you will be the technical escalation point for Field ... Experience with PLCs, industrial robots, safety equipment, vision, networking, or other ...

About the role As a Product Support Engineer, you will be the technical escalation point for Field ... Experience with PLCs, industrial robots, safety equipment, vision, networking, or other ...

Showing results 21-40

Network Support Engineer information

See Chicago, IL salary details

$42.8K

$95.3K

$136.6K

How much do network support engineer jobs pay per year?

As of Sep 4, 2026, the average yearly pay for network support engineer in Chicago, IL is $95,338.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,800.00 and $117,500.00 per year, depending on experience, location, and employer.

What is a network support engineer?

Network Support Engineers are IT professionals who maintain, troubleshoot, and support computer networks within an organization. They ensure that network systems such as LANs, WANs, and intranets are running efficiently and securely. Their responsibilities often include monitoring network performance, diagnosing issues, performing upgrades, and assisting users with connectivity problems. Network Support Engineers also work to prevent outages and minimize downtime, ensuring reliable communication and data transfer across the organization.

What are the key skills and qualifications needed to thrive as a network support engineer?

To thrive as a Network Support Engineer, you need a solid understanding of networking fundamentals, troubleshooting, and network security, often supported by a degree in computer science or related field. Familiarity with network monitoring tools, Cisco or CompTIA Network+ certifications, and experience with routers, switches, and firewalls is typically required. Strong analytical thinking, effective communication, and problem-solving abilities are crucial soft skills for this position. These skills ensure reliable network performance, quick resolution of technical issues, and clear support for users and teams.

What are some common challenges faced by network support engineers and how can they be addressed?

Network Support Engineers often encounter issues such as network outages, troubleshooting complex connectivity problems, and managing high-priority incidents under tight deadlines. These challenges require strong problem-solving skills, the ability to remain calm under pressure, and effective communication with both technical teams and end users. Proactive monitoring, continuous learning about new technologies, and maintaining thorough documentation can help address these challenges and ensure smoother network operations.

What is the difference between Network Support Engineer vs Network Administrator?

AspectNetwork Support EngineerNetwork Administrator
CertificationsCCNA, CompTIA Network+CCNA, CompTIA Network+
Work EnvironmentHelpdesk, troubleshooting, on-site and remote supportNetwork management, configuration, maintenance
ResponsibilitiesDiagnose and resolve network issues, assist usersDesign, implement, and monitor network infrastructure

While both roles require similar certifications and work in network environments, Network Support Engineers focus on troubleshooting and resolving network problems, often providing frontline support. Network Administrators handle broader network management tasks, including configuration and infrastructure planning. Both roles are essential for maintaining network health but differ in scope and daily responsibilities.

Are network support engineers still in demand?

Yes, network support engineers are in demand due to ongoing growth in network infrastructure, cybersecurity needs, and cloud computing. They are essential for maintaining, troubleshooting, and securing organizational networks, often requiring skills in network protocols, hardware, and certifications like CCNA or CompTIA Network+.

What are the most commonly searched types of Network Support Engineer jobs in Chicago, IL?

The most popular types of Network Support Engineer jobs in Chicago, IL are:

What job categories do people searching Network Support Engineer jobs in Chicago, IL look for?

The top searched job categories for Network Support Engineer jobs in Chicago, IL are:

Infographic showing various Network Support Engineer job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $95,338 per year, or $45.8 per hour.

Desktop Support Engineer - L2

Forhyre

Downers Grove, IL

Full-time

Re-posted 8 days ago


Job description

We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems.

If you’re computer-savvy and enjoy supporting end users, we’d like to meet you. To succeed in this role, you should have a problem-solving attitude along with the ability to give clear technical instructions.

You should also be familiar with remote troubleshooting techniques.

Ultimately, you will ensure prompt and accurate customer service and increase client satisfaction.

Responsibilities

  • Address user tickets regarding hardware, software and networking
  • Walk customers through installing applications and computer peripherals
  • Ask targeted questions to diagnose problems
  • Guide users with simple, step-by-step instructions
  • Conduct remote troubleshooting
  • Test alternative pathways until you resolve an issue
  • Customize desktop applications to meet user needs
  • Record technical issues and solutions in logs
  • Direct unresolved issues to the next level of support personnel
  • Follow up with clients to ensure their systems are functional
  • Report customer feedback and potential product requests
  • Help create technical documentation and manuals

Requirements

  • Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role
  • Hands-on experience with Windows/Linux/Mac OS environments
  • Working knowledge of office automation products and computer peripherals, like printers and scanners
  • Knowledge of network security practices and anti-virus programs
  • Ability to perform remote troubleshooting and provide clear instructions
  • Excellent problem-solving and multitasking skills
  • Customer-oriented attitude