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Remote Application Support Jobs in Florida (NOW HIRING)

Revel Staffing

IT Support Supervisor

Tampa, FL · Remote

$85K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team responsible for IT training, healthcare application support, system readiness, and end-user success. This is a hands-on ...

Phsorg

$100K - $175K/yr

Remote Solutions Architect Summary: Build your Career. Make a Difference. Presbyterian is hiring a ... application support and deployment * 5 years specifically focused on healthcare data integration ...

Carrier

Light Commercial Product Support Engineer

FL · On-site +1

$79K - $158K/yr

... design, application or field service related). Integration of i-Vu and third-party Building ... This is a full-time, remote position operating on a standard Monday through Friday, 1st shift ...

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All JobsApplication Support JobsRemote Application Support JobsRemote Application Support Jobs in Florida

Remote Application Support information

See Florida salary details

$23.2K

$120.5K

$153.9K

How much do remote application support jobs pay per year?

As of Aug 19, 2026, the average yearly pay for remote application support in Florida is $120,455.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,500.00 and $153,200.00 per year, depending on experience, location, and employer.

What is a remote application support role?

Remote application support jobs are generally responsible for providing remote support for computer software or mobile applications. Whenever issues arise, you help customers troubleshoot problems, instruct them on usage, and help them install updates or add-ons to improve performance and security. Positions include remote application support specialists, remote application support analysts, and remote application support engineers. Some application support jobs are client-facing, where you provide customer service and immediate technical support while other positions are more analytical and collect data and information about issues and recommend changes to developers and engineers.

What are the key skills and qualifications needed to thrive as a remote application support professional?

To thrive as a Remote Application Support professional, you need strong troubleshooting skills, a solid understanding of software systems, and typically a degree in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Jira or ServiceNow, and knowledge of databases or scripting languages are often required. Excellent communication, patience, and problem-solving abilities are vital for resolving user issues and building trust remotely. These skills ensure timely and effective resolution of technical problems, directly supporting business continuity and user satisfaction.

What are some common challenges faced by remote application support professionals and how can they be managed?

Remote Application Support professionals often encounter challenges such as troubleshooting complex issues without physical access to client systems and maintaining clear communication with users across different time zones. Effective problem-solving relies heavily on strong technical documentation, remote diagnostic tools, and proactive follow-up. Building rapport with end-users and collaborating closely with development and IT teams also helps in resolving issues efficiently and minimizing downtime.

What is the difference between Remote Application Support vs Remote Help Desk Support?

AspectRemote Application SupportRemote Help Desk Support
Primary FocusSupporting specific software applications and troubleshooting issuesProviding general technical assistance for hardware, software, and network issues
Required SkillsApplication troubleshooting, software knowledge, scriptingBasic hardware/software troubleshooting, customer service
Work EnvironmentClient systems, software environments, remote access toolsHelp desk ticket systems, remote support tools
CertificationsITIL, CompTIA A+, Microsoft certificationsCompTIA A+, HDI Support Center Analyst

Remote Application Support specialists focus on troubleshooting and maintaining specific software applications, while Remote Help Desk Support staff handle a broader range of technical issues across hardware and software. Both roles require technical certifications and often operate in remote environments, but their scope and expertise differ.

More about Remote Application Support jobs

What are the most commonly searched types of Application Support jobs in Florida?

The most popular types of Application Support jobs in Florida are:

What are popular job titles related to Remote Application Support jobs in Florida?

For Remote Application Support jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Remote Application Support jobs in Florida look for?

The top searched job categories for Remote Application Support jobs in Florida are:

What cities in Florida are hiring for Remote Application Support jobs?

Cities in Florida with the most Remote Application Support job openings:

Remote Application Support jobs near you
Infographic showing various Remote Application Support job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $120,455 per year, or $57.9 per hour.

Advanced Application Analyst - Press Ganey & Corporate Application Support

Lee Health

Fort Myers, FL • On-site, Remote

$43.59 - $56.66/hr

Full-time

Re-posted 24 days ago

Lee Health rating

7.0

Company rating: 7.0 out of 10

Based on 198 frontline employees who took The Breakroom Quiz

414th of 888 rated healthcare providers

Job description

Location: Remote - Florida
Department: Corporate Systems and IT Administration
Work Type: Full Time
Shift: Shift 1/8:00:00 AM to 4:30:00 PM
Minimum to Midpoint Pay Rate: $43.59 - $56.66 / hour
Position Summary
We are seeking an experienced Advanced Application Support Analyst to serve as the primary support resource for Press Ganey survey platforms (Employee Experience, Patient Experience, Culture of Safety, and CMS-mandated surveys), SAP Concur Travel & Expense Management, Procare or similar physician compensation applications, and additional systems supporting key corporate functions.
This role ensures reliable system performance, timely issue resolution, strong vendor coordination, and high-quality support for end users across the organization. The ideal candidate brings a strong background in multi-application support, excellent communication skills, and a proactive approach to improving user experience and operational efficiency.
Key Responsibilities
Press Ganey Survey Support (Primary Focus)
  • Serve as the primary system administrator and support contact for all Press Ganey platforms.
  • Manage survey setup, configuration, scheduling, and distribution across Employee Experience, Patient Experience, Culture of Safety, and CMS-required surveys.
  • Troubleshoot system issues, coordinate with Press Ganey technical support, and ensure timely resolution.
  • Support data extracts, reporting needs, and dashboard access for leaders and stakeholders.
  • Maintain documentation, training materials, and communication related to survey processes.

SAP Concur Travel & Expense Support
  • Provide Tier 1-2 support for Concur Travel & Expense Management.
  • Assist with user setup, policy configuration, workflow routing, and troubleshooting.
  • Partner with Finance and HR to ensure compliance with organizational travel and expense policies.
  • Support reporting, audits, and system updates.

Procare (or Similar Physician Compensation Application) Support
  • Provide functional and technical support for Procare or comparable physician compensation systems.
  • Assist with compensation plan setup, data validation, workflow troubleshooting, and reporting.
  • Partner with Finance, Physician Services, and HR to ensure accurate and timely compensation processing.
  • Coordinate with vendors on system issues, enhancements, and upgrades.

Corporate Application Support
  • Provide functional and technical support for additional corporate applications as assigned (HR, Finance, Compliance, Operations, etc.).
  • Monitor system performance, escalate issues to vendors or internal teams, and track resolution.
  • Assist with testing, upgrades, enhancements, and integrations.
  • Maintain accurate documentation, knowledge articles, and support procedures.

Qualifications
Required
  • 3+ years of experience supporting a variety of business applications in a corporate or healthcare environment.
  • Strong analytical, troubleshooting, and customer service skills.
  • Ability to manage multiple systems, priorities, and stakeholders simultaneously.
  • Experience working with vendors and cross-functional teams.

Strongly Preferred
  • Press Ganey system support experience (administration, survey setup, reporting, or technical troubleshooting).
  • Experience supporting Procare or similar physician compensation applications.

Preferred
  • Epic Systems experience or understanding, especially related to overall Epic system configuration/understanding, patient experience workflows, data integration, or reporting.
  • Experience with SAP Concur or other enterprise travel/expense systems.
  • Familiarity with healthcare operations, HR systems, or quality/safety reporting tools.

Key Competencies
  • EXCEPTIONAL TIME MANAGEMENT SKILLS
  • Excellent communication and customer-support skills
  • Strong attention to detail and process orientation
  • Ability to translate user needs into system solutions
  • Comfort working in fast-paced, deadline-driven environments
  • Collaborative mindset with a focus on continuous improvement

Work Environment
  • Full-time position
  • Ability to work 100% Remote within the State of Florida
  • Occasional after-hours support during system updates or survey cycles

What Lee Health employees say

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Benefits

Hours and flexibility

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About Lee Health

Sourced by ZipRecruiter

Lee Health is one of the largest public health systems in the U.S. and one of the largest not-for-profit public health systems in Florida. With 4 acute care hospitals; Lee Memorial, Healthpark Medical Center, Cape Coral Hospital and Gulf Coast Medical Center, two specialty hospitals; Gaisano Children's Hospital and The Rehab Hospital. Lee Physician Group with over 80 practices throughout Southwest Florida, a Regional Cancer Center, seven outpatient centers, three walk-in clinics and two pediatric outpatient facilities. HEALTHGRADES ranks Lee Healths four acute care hospitals in the top 5% in the nation for overall clinical excellence in 2019, 2020, 2021 AND 2022 and is included in America's 250 Best Hospitals

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Fort Myers, FL, US

Year founded

1916

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