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Remote Application Support Jobs in Florida (NOW HIRING)

Light Commercial Product Support Engineer

FL ยท On-site +1

$79K - $158K/yr

... design, application or field service related). Integration of i-Vu and third-party Building ... This is a full-time, remote position operating on a standard Monday through Friday, 1st shift ...

Showing results 21-40

Remote Application Support information

See Florida salary details

$23.2K

$120.5K

$153.9K

How much do remote application support jobs pay per year?

As of Aug 9, 2026, the average yearly pay for remote application support in Florida is $120,455.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,500.00 and $153,200.00 per year, depending on experience, location, and employer.

What is the difference between Remote Application Support vs Remote Help Desk Support?

AspectRemote Application SupportRemote Help Desk Support
Primary FocusSupporting specific software applications and troubleshooting issuesProviding general technical assistance for hardware, software, and network issues
Required SkillsApplication troubleshooting, software knowledge, scriptingBasic hardware/software troubleshooting, customer service
Work EnvironmentClient systems, software environments, remote access toolsHelp desk ticket systems, remote support tools
CertificationsITIL, CompTIA A+, Microsoft certificationsCompTIA A+, HDI Support Center Analyst

Remote Application Support specialists focus on troubleshooting and maintaining specific software applications, while Remote Help Desk Support staff handle a broader range of technical issues across hardware and software. Both roles require technical certifications and often operate in remote environments, but their scope and expertise differ.

What are the key skills and qualifications needed to thrive as a remote application support professional?

To thrive as a Remote Application Support professional, you need strong troubleshooting skills, a solid understanding of software systems, and typically a degree in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Jira or ServiceNow, and knowledge of databases or scripting languages are often required. Excellent communication, patience, and problem-solving abilities are vital for resolving user issues and building trust remotely. These skills ensure timely and effective resolution of technical problems, directly supporting business continuity and user satisfaction.

What are some common challenges faced by remote application support professionals and how can they be managed?

Remote Application Support professionals often encounter challenges such as troubleshooting complex issues without physical access to client systems and maintaining clear communication with users across different time zones. Effective problem-solving relies heavily on strong technical documentation, remote diagnostic tools, and proactive follow-up. Building rapport with end-users and collaborating closely with development and IT teams also helps in resolving issues efficiently and minimizing downtime.

What is a remote application support role?

Remote application support jobs are generally responsible for providing remote support for computer software or mobile applications. Whenever issues arise, you help customers troubleshoot problems, instruct them on usage, and help them install updates or add-ons to improve performance and security. Positions include remote application support specialists, remote application support analysts, and remote application support engineers. Some application support jobs are client-facing, where you provide customer service and immediate technical support while other positions are more analytical and collect data and information about issues and recommend changes to developers and engineers.

What are the most commonly searched types of Application Support jobs in Florida? The most popular types of Application Support jobs in Florida are:
What job categories do people searching Remote Application Support jobs in Florida look for? The top searched job categories for Remote Application Support jobs in Florida are:
What cities in Florida are hiring for Remote Application Support jobs? Cities in Florida with the most Remote Application Support job openings:
Infographic showing various Remote Application Support job openings in Florida as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $120,455 per year, or $57.9 per hour.

MSP Support Technician Remote in Florida

Delaney Computer Services, Inc.

Ocala, FL โ€ข Remote

Full-time

Dental, Vision, Retirement, PTO

Posted 26 days ago


Job description

Delaney Computer Services (DCS) is seeking an experienced MSP Support Technician to join our growing team.

This is a fully remote position supporting clients throughout the United States from your home office in Florida. Most of your day will be spent troubleshooting client issues, responding to support requests, working on projects, and helping businesses keep their technology running smoothly.

We are looking for someone with real-world IT experience who can work independently, manage multiple priorities, and take ownership of issues from start to finish. The ideal candidate is comfortable supporting users remotely, troubleshooting complex technical problems, communicating directly with clients, and making informed decisions without requiring constant supervision.

At DCS, no two days are the same.

One day you may be resolving Microsoft 365 issues, troubleshooting network problems, and assisting users remotely. The next, you could be deploying cloud solutions, participating in infrastructure projects, or assisting with server migrations and technology upgrades.

Success in this role requires initiative, accountability, professionalism, and a strong desire to solve problems.

What You'll DoTechnical Support
  • Provide remote support for end users across multiple client environments.
  • Troubleshoot Microsoft 365, Windows, networking, hardware, software, and business application issues.
  • Resolve technical issues efficiently while maintaining excellent customer service.
  • Take ownership of tickets from initial contact through resolution.
Client Support
  • Support clients remotely through phone, email, and remote access tools.
  • Assist users with deployments, upgrades, migrations, and day-to-day technical issues.
  • Work directly with clients in professional business environments.
  • Build strong relationships through exceptional customer service.
Projects & Infrastructure
  • Assist with server, network, and cloud projects.
  • Participate in Microsoft 365 migrations, workstation deployments, and infrastructure upgrades.
  • Install and configure business technology solutions remotely.
  • Document work performed and maintain accurate records.
Proactive Support
  • Monitor client environments and respond to alerts.
  • Perform system maintenance and routine administrative tasks.
  • Identify recurring issues and recommend improvements.
  • Assist in maintaining secure and reliable client environments.

Requirements

  • Strong knowledge of desktops, networking, Microsoft 365, and end-user troubleshooting.
  • Experience working for an MSP preferred.
  • Experience with VoIP, VPNs, Microsoft 365, and remote support tools.
  • Strong customer service and communication skills.
  • Ability to work independently and solve problems in a fast-paced environment.
  • Reliable high-speed internet and dedicated home office.
  • Must reside in Florida.
  • Flexible schedule with availability for some evenings, weekends, and holidays.

Benefits

We offer a competitive benefits package that includes:

  • 401 (k) plan with company match of up to 4%
  • Paid time off
  • Company profit-sharing
  • Company-sponsored dental and vision coverage
  • Optional supplemental life, disability, and accident insurance available through payroll deduction
  • Pet insurance for one eligible cat or dog