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Remote Application Support Jobs in Orlando, FL (NOW HIRING)

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All JobsApplication Support JobsRemote Application Support JobsRemote Application Support Jobs in Orlando, FL

Remote Application Support information

See Orlando, FL salary details

$28.9K

$150.5K

$192.3K

How much do remote application support jobs pay per year?

As of Aug 29, 2026, the average yearly pay for remote application support in Orlando, FL is $150,473.00, according to ZipRecruiter salary data. Most workers in this role earn between $98,000.00 and $191,400.00 per year, depending on experience, location, and employer.

What is a remote application support role?

Remote application support jobs are generally responsible for providing remote support for computer software or mobile applications. Whenever issues arise, you help customers troubleshoot problems, instruct them on usage, and help them install updates or add-ons to improve performance and security. Positions include remote application support specialists, remote application support analysts, and remote application support engineers. Some application support jobs are client-facing, where you provide customer service and immediate technical support while other positions are more analytical and collect data and information about issues and recommend changes to developers and engineers.

What are the key skills and qualifications needed to thrive as a remote application support professional?

To thrive as a Remote Application Support professional, you need strong troubleshooting skills, a solid understanding of software systems, and typically a degree in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Jira or ServiceNow, and knowledge of databases or scripting languages are often required. Excellent communication, patience, and problem-solving abilities are vital for resolving user issues and building trust remotely. These skills ensure timely and effective resolution of technical problems, directly supporting business continuity and user satisfaction.

What are some common challenges faced by remote application support professionals and how can they be managed?

Remote Application Support professionals often encounter challenges such as troubleshooting complex issues without physical access to client systems and maintaining clear communication with users across different time zones. Effective problem-solving relies heavily on strong technical documentation, remote diagnostic tools, and proactive follow-up. Building rapport with end-users and collaborating closely with development and IT teams also helps in resolving issues efficiently and minimizing downtime.

What is the difference between Remote Application Support vs Remote Help Desk Support?

AspectRemote Application SupportRemote Help Desk Support
Primary FocusSupporting specific software applications and troubleshooting issuesProviding general technical assistance for hardware, software, and network issues
Required SkillsApplication troubleshooting, software knowledge, scriptingBasic hardware/software troubleshooting, customer service
Work EnvironmentClient systems, software environments, remote access toolsHelp desk ticket systems, remote support tools
CertificationsITIL, CompTIA A+, Microsoft certificationsCompTIA A+, HDI Support Center Analyst

Remote Application Support specialists focus on troubleshooting and maintaining specific software applications, while Remote Help Desk Support staff handle a broader range of technical issues across hardware and software. Both roles require technical certifications and often operate in remote environments, but their scope and expertise differ.

More about Remote Application Support jobs

What are the most commonly searched types of Application Support jobs in Orlando, FL?

The most popular types of Application Support jobs in Orlando, FL are:

What are popular job titles related to Remote Application Support jobs in Orlando, FL?

For Remote Application Support jobs in Orlando, FL, the most frequently searched job titles are:

What job categories do people searching Remote Application Support jobs in Orlando, FL look for?

The top searched job categories for Remote Application Support jobs in Orlando, FL are:

What cities near Orlando, FL are hiring for Remote Application Support jobs?

Cities near Orlando, FL with the most Remote Application Support job openings:

Remote Application Support jobs near you
Infographic showing various Remote Application Support job openings in Orlando, FL as of August 2026, with employment types broken down into 3% Internship, 69% Full Time, 6% Part Time, and 22% Contract. Highlights an 100% Remote job distribution, with an average salary of $150,473 per year, or $72.3 per hour.

Autotime Software Engineer / Application Support

People Integra MSP

Orlando, FL • Remote

Contractor

PTO

Posted 15 days ago

Job description

Worker will Telework Full Time
 
Position Overview
  • We are seeking an experienced Application Support / Software Developer to support the Autotime system and related business applications.
  • The selected candidate will be responsible for receiving, troubleshooting, and resolving tickets through Service Central, with most of the work focused on application support.
  • The role will also involve developing fixes and enhancements as needed, particularly for business-critical issues.
  • The candidate will receive training on the system initially and will eventually participate in an on-call rotation to support business-critical tickets and scheduled jobs outside of normal business hours.
Key Responsibilities
  • Receive, analyze, troubleshoot, and resolve Autotime and Service Central tickets.
  • Investigate application issues, identify root causes, and develop appropriate fixes.
  • Support issues related to application pipelines and system integrations.
  • Perform software development and enhancements as required for business-critical tickets.
  • Support the Autotime timekeeping system, including its backend and frontend components.
  • Use Spring Boot to support and troubleshoot the Autotime backend.
  • Use Angular to support and troubleshoot the Autotime frontend.
  • Use Python for job scheduling and programs that interact with Autotime, including PTO, HR Feed, Payroll, Labor, and related processes.
  • Use SQL to query data, troubleshoot issues, and work with stored procedures in support of Service Central tickets.
  • Support applications and workloads running in OpenShift/Kubernetes.
  • Use Control-M for automated job management and scheduling.
  • Monitor and verify scheduled jobs to ensure they run successfully.
  • Work with the team to identify recurring issues and develop solutions to improve application stability and supportability.
  • Document troubleshooting activities, resolutions, and relevant technical information.
 
Technical Requirements
Candidates must have previous experience with Autotime and Service Central.
Required technical experience includes:
  • Autotime
  • Service Central
  • Spring Boot – Timekeeping backend
  • Angular – Timekeeping frontend
  • Python – Job scheduling and integration programs
  • SQL – Queries and stored procedures
  • OpenShift / Kubernetes
  • Control-M – Automated job management
Scheduled Job Support
The client currently has scheduled jobs that run:
  • Sunday at 6:00 PM EST
  • Monday at 2:00 AM EST
The selected candidate may be responsible for checking and verifying that these jobs have completed successfully. This responsibility will also be handled through a rotation once the schedule is established.

On-Call Requirements
  • The position will begin with training to ensure the candidate is familiar with the system and support processes.
  • After training, the candidate will participate in an on-call rotation to support business-critical tickets.
  • On-call support may occasionally be required after hours and on weekends.
  • The team is currently developing the formal rotation. The initial plan is expected to include:
    • One week as primary on-call
    • One week as backup
    • At least one week off-call before returning to the rotation
  • The final on-call schedule is still TBD.