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Remote Application Support Jobs in Hialeah, FL (NOW HIRING)

Yochana IT

IFS 7 Application Support

Miami, FL · Remote

Job Title- IFS 7 Application Support Location - Remote - USA Contract - 1+ year Key Responsibilities: * User Support: Acting as a point of contact for end users, providing guidance, resolving ...

KEYENCE

Field Application Engineer '27

Fort Lauderdale, FL · On-site +1

$53K - $80K/yr

Join KEYENCE as a Field Application Engineer Training Classes Begins January or July 2027 Irvine ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

Papco

Senior Tax Analyst, Indirect Tax

Miami, FL · Remote

$110K - $111K/yr

Remote Position Overview: Under the direction of the Tax Supervisor and Manager, this role involves ... Mentor entry-level accountants in tax law research and application. * Support process improvement ...

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Remote Application Support information

See Hialeah, FL salary details

$28.1K

$146K

$186.6K

How much do remote application support jobs pay per year?

As of Aug 19, 2026, the average yearly pay for remote application support in Hialeah, FL is $145,981.00, according to ZipRecruiter salary data. Most workers in this role earn between $95,100.00 and $185,700.00 per year, depending on experience, location, and employer.

What is a remote application support role?

Remote application support jobs are generally responsible for providing remote support for computer software or mobile applications. Whenever issues arise, you help customers troubleshoot problems, instruct them on usage, and help them install updates or add-ons to improve performance and security. Positions include remote application support specialists, remote application support analysts, and remote application support engineers. Some application support jobs are client-facing, where you provide customer service and immediate technical support while other positions are more analytical and collect data and information about issues and recommend changes to developers and engineers.

What are the key skills and qualifications needed to thrive as a remote application support professional?

To thrive as a Remote Application Support professional, you need strong troubleshooting skills, a solid understanding of software systems, and typically a degree in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Jira or ServiceNow, and knowledge of databases or scripting languages are often required. Excellent communication, patience, and problem-solving abilities are vital for resolving user issues and building trust remotely. These skills ensure timely and effective resolution of technical problems, directly supporting business continuity and user satisfaction.

What are some common challenges faced by remote application support professionals and how can they be managed?

Remote Application Support professionals often encounter challenges such as troubleshooting complex issues without physical access to client systems and maintaining clear communication with users across different time zones. Effective problem-solving relies heavily on strong technical documentation, remote diagnostic tools, and proactive follow-up. Building rapport with end-users and collaborating closely with development and IT teams also helps in resolving issues efficiently and minimizing downtime.

What is the difference between Remote Application Support vs Remote Help Desk Support?

AspectRemote Application SupportRemote Help Desk Support
Primary FocusSupporting specific software applications and troubleshooting issuesProviding general technical assistance for hardware, software, and network issues
Required SkillsApplication troubleshooting, software knowledge, scriptingBasic hardware/software troubleshooting, customer service
Work EnvironmentClient systems, software environments, remote access toolsHelp desk ticket systems, remote support tools
CertificationsITIL, CompTIA A+, Microsoft certificationsCompTIA A+, HDI Support Center Analyst

Remote Application Support specialists focus on troubleshooting and maintaining specific software applications, while Remote Help Desk Support staff handle a broader range of technical issues across hardware and software. Both roles require technical certifications and often operate in remote environments, but their scope and expertise differ.

More about Remote Application Support jobs

What job categories do people searching Remote Application Support jobs in Hialeah, FL look for?

The top searched job categories for Remote Application Support jobs in Hialeah, FL are:

What cities near Hialeah, FL are hiring for Remote Application Support jobs?

Cities near Hialeah, FL with the most Remote Application Support job openings:

Remote Application Support jobs near you
Infographic showing various Remote Application Support job openings in Hialeah, FL as of July 2026, with employment types broken down into 77% Full Time, 18% Part Time, 1% Temporary, and 4% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $145,981 per year, or $70.2 per hour.

IFS 7 Application Support

Yochana IT

Miami, FL • Remote

Contractor

Re-posted 10 days ago

Job description

Job Title- IFS 7 Application Support

Location –  Remote - USA 

Contract – 1+ year

Key Responsibilities:

  • User Support: Acting as a point of contact for end users, providing guidance, resolving inquiries, and ensuring effective use of the IFS system through training and documentation.
  • User Maintenance: Onboarding and offboarding of users following very specific procedures to ensure compliance with audit requirements.
  • Incident Problem Management: Logging and tracking tickets, resolving incidents and service requests, and proactively identifying and addressing recurring issues.
  • SOX Controls: Preparing evidence and evidence summaries for monthly quarterly semi-annual/annual SOX controls in a timely manner.
  • System Maintenance: Supporting the technical environment, monitoring system performance, and ensuring the completion of maintenance tasks like refreshing the nonproduction environment cloning production to non-production.
  • Data Management: Running scripts for mass data updates.
  • Knowledge Management: Contributing to and maintaining a shared knowledge base, documenting procedures, and creating user guides.
  • Collaboration: Working with technical teams, internal project teams, and potentially with external support partners to resolve complex issues.
  • Training: Delivering user training, creating training materials, and ensuring users are properly equipped to utilize the system.
  • Technical Expertise: Understanding the IFS application's functionalities, code base, and troubleshooting techniques in front-end, service layer, and backend databases.
  • Reporting: Tracking and reporting on issues and providing data analysis for problem resolution.

Required Skills Experience:

  • IFS Applications Experience:
  • 7+ years of strong hands-on experience with IFS ERP. Strong preference for people with experience in IFS Apps 7.
  • Troubleshooting: Proven ability to troubleshoot and resolve technical and functional issues related to the IFS system.
  • Communication: Excellent communication and interpersonal skills for interacting with users and technical teams.
  • Problem-Solving: Strong analytical and problem-solving skills to identify and resolve complex issues.
  • ITIL Processes: Understanding of ITIL processes related to Incident Management, Service Request Management, Change Management and Problem Management.
  • Database Concepts: Knowledge of database systems e.g., Oracle, Knowledge of database concepts and the ability to assist users with data extraction.
  • Experience running update scripts.
  • Business Acumen: Understanding of how the IFS system supports business operations.
  • Business Expertise in Manufacturing Processes such as Discrete Manufacturing, Engineer-to-Order, Plan-to-Produce, Procure-to-Pay, Shop Floor Reporting, Material and Resource Planning and experience with specific IFS modules like Finance or Supply Chain. Desirable Skills:
  • Experience with ITSM tools such as ServiceNow.
  • Experience using Crystal Reports and Power BI to create custom user reports.
  • Experience with IFS DOP functionality.
  • Understanding of both standard costing and actual costing and the implications in the system.

Thanks & Regards,

Team Lead

Mahesh Kumar

mahesh@yochana.com

Direct No: 949-201-1313

Yochana Solutions INC

Windsor, Ontario- Canada

Farmington hills, MI-48335- USA

USA | CANADA I  Mexico | INDIA

W: www.yochana.com

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