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Application Support Manager Jobs in Florida (NOW HIRING)

DPR Construction

Application Support Analyst

Tampa, FL · On-site +1

Coordinate with third-party vendors by creating, tracking, and managing vendor support tickets and ... Experience * 2+ years of experience in Service Desk, Application Support, or a similar IT support ...

DPR Construction

Application Support Analyst

Orlando, FL · On-site +1

Coordinate with third-party vendors by creating, tracking, and managing vendor support tickets and ... Experience * 2+ years of experience in Service Desk, Application Support, or a similar IT support ...

Jobsbridge

Application Support Engineer

Miami, FL · On-site

... Support and DevOps operations Experience in Application Development in one of the following ... management, continuous delivery process for multiple sites Experience implementing build ...

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All JobsApplication Support Manager JobsApplication Support Manager Jobs in Florida

Application Support Manager information

See Florida salary details

$45.6K

$80K

$123.7K

How much do application support manager jobs pay per year?

As of Jun 16, 2026, the average yearly pay for application support manager in Florida is $79,971.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,500.00 and $94,900.00 per year, depending on experience, location, and employer.

How does an Application Support Manager typically collaborate with other IT teams to resolve complex technical issues?

An Application Support Manager often works closely with development, infrastructure, and QA teams to troubleshoot and resolve technical issues that affect business applications. This collaboration involves coordinating incident response, facilitating root cause analysis, and communicating updates between stakeholders. By leveraging cross-team expertise, the manager ensures timely problem resolution and continuous improvement of application reliability. Strong communication and organizational skills are essential for effectively managing these collaborative efforts.

What is the difference between Application Support Manager vs Application Support Specialist?

AspectApplication Support ManagerApplication Support Specialist
ResponsibilitiesOversees support teams, manages escalations, and ensures service qualityProvides technical support, troubleshoots issues, and assists users
Required SkillsLeadership, communication, technical knowledgeTechnical troubleshooting, customer service skills
CertificationsITIL, relevant technical certificationsITIL, basic technical certifications
Work EnvironmentManagement, team coordination, client interactionHelp desk, technical support, user interaction

The Application Support Manager focuses on leading support teams and managing service quality, while the Application Support Specialist handles direct technical support and troubleshooting. Both roles require technical knowledge and certifications like ITIL, but differ mainly in scope and responsibilities.

What are the key skills and qualifications needed to thrive as an Application Support Manager, and why are they important?

To thrive as an Application Support Manager, you need strong problem-solving abilities, in-depth knowledge of software applications, and a relevant degree in computer science or information technology. Familiarity with IT service management tools (such as ServiceNow or Jira), SQL databases, and certifications like ITIL are typically required. Excellent communication, leadership, and customer service skills help you effectively manage teams and resolve user issues. These skills ensure efficient application support operations, high user satisfaction, and seamless business continuity.

What does an Application Support Manager do?

An Application Support Manager oversees the support and maintenance of software applications within an organization. They lead a team responsible for resolving technical issues, ensuring optimal application performance, and implementing updates or enhancements. Their role also involves collaborating with other IT teams, managing service requests, and maintaining documentation. By ensuring applications run smoothly, they help minimize downtime and improve user satisfaction.

What Does an Application Support Manager Do?

Application support managers determine problems that users have with an application, then design and develop solutions to those issues. In this role, you may review the reports of bugs or problems, create a plan to address those issues, and train staff on how to implement the plan. Many application support managers also participate in the hiring process to find staff who are capable of isolating and resolving technical problems. Some companies may also expect them to provide input to administrative managers on hardware and software purchasing decisions. Application support managers usually have several years of experience in solving complex technical problems.

More about Application Support Manager jobs
What are the most commonly searched types of Application Support jobs in Florida? The most popular types of Application Support jobs in Florida are:
What are popular job titles related to Application Support Manager jobs in Florida? For Application Support Manager jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Application Support Manager jobs in Florida look for? The top searched job categories for Application Support Manager jobs in Florida are:
What cities in Florida are hiring for Application Support Manager jobs? Cities in Florida with the most Application Support Manager job openings:
Application Support Manager jobs near you
Infographic showing various Application Support Manager job openings in Florida as of June 2026, with employment types broken down into 71% Full Time, and 29% Part Time. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $79,971 per year, or $38.4 per hour.

Vice President, Application Support Manager

BNY

Lake Mary, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Job description

Vice President, Application Support Manager

At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

We're seeking a future team member for the role of Vice President, Application Support Manager to join our Production Services team. This role is located in Lake Mary/FL or Pittsburgh/PA.

In this role, you'll make an impact in the following ways:

  • Diagnose and resolve complex application issues rapidly to support stable operations and reduce downtime.
  • Conduct post-mortem analysis to identify root causes and prevent future issues.
  • Communicate technical issues clearly to non-technical stakeholders and collaborate effectively with developers and other partners.
  • Maintain composure during outages and high-priority incidents, often working under strict SLAs.
  • Maintain detailed system logs and incident reports to support tracking, reporting, and continuous improvement.

To be successful in this role, we're seeking the following:

  • Bachelor's degree in Computer Science, Information Technology, or a related field. - Advanced certifications in application support or IT service management preferred. **EXPERIENCE:** Typically 6-10 years of experience.
  • Knowledge of Linux/Unix shell scripts for automation and understanding processing stages.
  • Ability to run complex SQL queries and procedures for data analysis and debugging, with knowledge of Oracle and execution plans.
  • Knowledge of Docker for containerization and Kubernetes for orchestration.
  • Proficiency in App Engine to facilitate provisioning servers and scaling app instances based on demand.
  • Understanding of OneDesk as a centralized platform to streamline software deployment workflows.
  • Understanding of Kafka message broker for messages sent to different application topics and monitoring for lags.
  • Understanding of ServiceNow ticketing systems to request and transition with proper documentation.
  • Ability to interrogate logs through Splunk, including use in the ODH reporting system that hooks up with Nexen through plugins.

At BNY, our culture speaks for itself, check out the latest BNY news at:

BNY Newsroom

BNY LinkedIn 

Here's a few of our recent awards:

America's Most Innovative Companies, Fortune, 2025

World's Most Admired Companies, Fortune 2025

"Most Just Companies", Just Capital and CNBC, 2025

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

At BNY, our culture speaks for itself, check out the latest BNY news at BNY Newsroom & BNY LinkedIn

 Here's a few of our recent awards:

  • America's Most Innovative Companies, Fortune, 2025
  • World's Most Admired Companies, Fortune 2025
  • "Most Just Companies", Just Capital and CNBC, 2025

    Our Benefits and Rewards:

    BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

    BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

    BNY assesses market data to ensure a competitive compensation package for our employees. The expected base salary for this position when employment commences can be found in the Job Info section at the bottom of the posting. 

    Base salary offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Base salary is only part of the total rewards package, which may include eligibility for an annual discretionary incentive award. Subject to the terms and conditions of the applicable plans then in effect, eligible employees may enroll in a 401(k) plan as well as participate in Company-sponsored medical, dental, vision, and basic life insurance plans for the employee and the employee's eligible dependents. Eligible employees also may receive other benefits (including various paid time off benefits, such as vacation and sick time), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

    If hired, the employee will be in an "at will" position and the Company reserves the right to modify base salary (as well as any other discretionary payments or compensation programs) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

    Apply