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Entry Level Computer Support Specialist Jobs in Florida

NEOGOV

Computer Support Specialist

Punta Gorda, FL · On-site

The role of Computer Support Specialist involves supporting day-to-day activities related to the City's information technology end user interface, including installing, troubleshooting, and ...

CAI

Desktop Support Specialist

Fort Myers, FL · On-site

$40K - $45K/yr

Desktop Support Specialist Req number: R8316 Employment type: Full time Worksite flexibility ... If you have an Associate's or Bachelor's degree in Information Technology, Computer Science, or a ...

TRC Talent Solutions

Tech Support Specialist

Ocala, FL

$40K - $45K/yr

TRC Talent Solutions is Hiring an Entry Level Tech Support Specialist Looking to launch or grow ... Bachelor's degree in computer technology, Information Technology, Electronics, or a related field ...

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Entry Level Computer Support Specialist information

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How much do entry level computer support specialist jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for entry level computer support specialist in Florida is $19.91, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $22.26 per hour, depending on experience, location, and employer.

What does an entry level computer support specialist do?

An Entry Level Computer Support Specialist helps users troubleshoot and resolve problems with their computer hardware, software, and networks. They typically respond to requests for technical assistance, either in person, over the phone, or via email. Their duties often include installing and configuring new systems, diagnosing issues, and providing step-by-step solutions to users. This role is ideal for individuals who are detail-oriented, have strong communication skills, and enjoy problem-solving. Entry level specialists may work in a variety of industries, supporting both internal staff and external customers.

What are the key skills and qualifications needed to thrive as an entry level computer support specialist, and why are they important?

To thrive as an Entry Level Computer Support Specialist, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a relevant associate degree or IT certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and standard operating systems like Windows and macOS is typically required. Strong problem-solving abilities, effective communication, and patience with users are valuable soft skills in this role. These skills and qualities are vital for efficiently resolving technical issues and ensuring a positive user experience.

What are some common challenges faced by entry level computer support specialists in their first year?

Entry level computer support specialists often encounter challenges such as troubleshooting unfamiliar technical issues, managing a high volume of support requests, and clearly communicating complex information to non-technical users. Adapting to various hardware and software environments, as well as learning company-specific processes, can also be demanding. However, these challenges provide valuable learning experiences and help build strong problem-solving and customer service skills.

What is the difference between Entry Level Computer Support Specialist vs Help Desk Technician?

AspectEntry Level Computer Support SpecialistHelp Desk Technician
Required CertificationsCompTIA A+ often preferredCompTIA A+ typically required
Work EnvironmentIn-office or remote technical supportHelp desk or call center support
Employer & Industry UsageIT departments, tech companies, small businessesIT service providers, corporate support centers
Common Search & Comparison IntentUnderstanding entry-level IT support rolesEntry-level help desk support roles

The Entry Level Computer Support Specialist and Help Desk Technician roles both serve as foundational IT support positions. While they share similar certifications and work environments, the Specialist may handle broader technical issues, whereas the Technician often focuses on customer support and troubleshooting via help desk systems. Both roles are essential for organizations seeking to maintain efficient IT operations at an entry level.

More about Entry Level Computer Support Specialist jobs

What are the most commonly searched types of Computer Support Specialist jobs in Florida?

The most popular types of Computer Support Specialist jobs in Florida are:

What are popular job titles related to Entry Level Computer Support Specialist jobs in Florida?

For Entry Level Computer Support Specialist jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Entry Level Computer Support Specialist jobs in Florida look for?

The top searched job categories for Entry Level Computer Support Specialist jobs in Florida are:

What cities in Florida are hiring for Entry Level Computer Support Specialist jobs?

Cities in Florida with the most Entry Level Computer Support Specialist job openings:

Entry Level Computer Support Specialist jobs near you
Infographic showing various Entry Level Computer Support Specialist job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $41,413 per year, or $19.9 per hour.

Computer Support Specialist

NEOGOV

Punta Gorda, FL • On-site

Full-time

Re-posted 4 days ago

Job description

Job Summary:
NEOGOV is a company that provides innovative technology solutions for government agencies. The role of Computer Support Specialist involves supporting day-to-day activities related to the City’s information technology end user interface, including installing, troubleshooting, and maintaining PCs and peripherals, while providing exceptional customer service to city departmental staff.
Responsibilities:
• Consistently demonstrate exceptional customer service
• Provide city departmental staff with first level contact via the Help Desk phone and problem resolution for hardware, software, and application issues.
• Obtain and convey concise information via the ticketing system for citywide departments following IT documentation standards
• Escalate tickets as appropriate to tier 2 Help Desk team as required.
• Act as liaison between the Help Desk and City Departments internal support staff by providing onsite support to each facility to ensure accurate interpretation of the reported issue and maintain communication with clients during the resolution process
• Develop and maintain knowledge of Help Desk supported products and services
• Develop troubleshooting skills by utilizing available Help Desk tools and ITS Knowledge Base articles
• Support other technical systems used throughout the city including, but not limited to security cameras and NVRs, web cams, access control systems and Council Chambers Audio/Visual system
• Perform other duties and projects as assigned
Qualifications:
Required:
• Ability to organize work well, plan effectively, and use time productively
• Possess exceptional customer service skills
• Demonstrate excellent written and verbal communication skills
• Self-motivated and able to adapt to changing dynamics in workflow
• Ability to support staff both remotely and on site
• Familiarity with Audio/Visual and security system troubleshooting for access control, security cameras, NVRs, and other similar equipment
• Excels in a team environment
• Aptitude to learn on the job from co-workers and supervisors
• Flexibility in schedule to work weekends, evenings and on-call as necessary.
• Ability to work with Windows 10, Microsoft Outlook and O365
• Minimum AS Degree in Computer Science, or;
• One year background in PC support.
• Valid Florida driver’s license required.
Preferred:
• A+ Certification highly desirable, but not required.
• ITIL knowledge or certification desirable, but not required.
Company:
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety. Founded in 1999, the company is headquartered in El Segundo, USA, with a team of 501-1000 employees. The company is currently Late Stage.

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