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Entry Level Computer Support Specialist Jobs in Naples, FL

HelloTeam

Customer Support Specialist

Naples, FL · On-site +1

$17.75 - $24/hr

The specialist collaborates cross-functionally to address escalations, documents all interactions ... Solid understanding of basic computer functions and ability to teach/train users * Experience ...

The Hello Team

Customer Support Specialist

Naples, FL · Remote

$17 - $22.75/hr

The specialist collaborates cross-functionally to address escalations, documents all interactions ... Solid understanding of basic computer functions and ability to teach/train users * Experience ...

HelloTeam

Customer Support Specialist

Naples, FL · Remote

$18.50 - $24.75/hr

The specialist collaborates cross-functionally to address escalations, documents all interactions ... Solid understanding of basic computer functions and ability to teach/train users * Experience ...

Outback Steakhouse

To-Go Specialist

Naples, FL

You will support our commitment to bringing the best of who we are to every guest by delivering a perfectly tailored meal service with consistent hospitality and a smile. To-Go Specialist ...

Outback Steakhouse

To-Go Specialist

Naples, FL · On-site

You will support our commitment to bringing the best of who we are to every guest by delivering a perfectly tailored meal service with consistent hospitality and a smile. To-Go Specialist ...

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Entry Level Computer Support Specialist information

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$25

$39

How much do entry level computer support specialist jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for entry level computer support specialist in Naples, FL is $25.09, according to ZipRecruiter salary data. Most workers in this role earn between $20.14 and $28.08 per hour, depending on experience, location, and employer.

What does an entry level computer support specialist do?

An Entry Level Computer Support Specialist helps users troubleshoot and resolve problems with their computer hardware, software, and networks. They typically respond to requests for technical assistance, either in person, over the phone, or via email. Their duties often include installing and configuring new systems, diagnosing issues, and providing step-by-step solutions to users. This role is ideal for individuals who are detail-oriented, have strong communication skills, and enjoy problem-solving. Entry level specialists may work in a variety of industries, supporting both internal staff and external customers.

What are the key skills and qualifications needed to thrive as an entry level computer support specialist, and why are they important?

To thrive as an Entry Level Computer Support Specialist, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a relevant associate degree or IT certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and standard operating systems like Windows and macOS is typically required. Strong problem-solving abilities, effective communication, and patience with users are valuable soft skills in this role. These skills and qualities are vital for efficiently resolving technical issues and ensuring a positive user experience.

What are some common challenges faced by entry level computer support specialists in their first year?

Entry level computer support specialists often encounter challenges such as troubleshooting unfamiliar technical issues, managing a high volume of support requests, and clearly communicating complex information to non-technical users. Adapting to various hardware and software environments, as well as learning company-specific processes, can also be demanding. However, these challenges provide valuable learning experiences and help build strong problem-solving and customer service skills.

What is the difference between Entry Level Computer Support Specialist vs Help Desk Technician?

AspectEntry Level Computer Support SpecialistHelp Desk Technician
Required CertificationsCompTIA A+ often preferredCompTIA A+ typically required
Work EnvironmentIn-office or remote technical supportHelp desk or call center support
Employer & Industry UsageIT departments, tech companies, small businessesIT service providers, corporate support centers
Common Search & Comparison IntentUnderstanding entry-level IT support rolesEntry-level help desk support roles

The Entry Level Computer Support Specialist and Help Desk Technician roles both serve as foundational IT support positions. While they share similar certifications and work environments, the Specialist may handle broader technical issues, whereas the Technician often focuses on customer support and troubleshooting via help desk systems. Both roles are essential for organizations seeking to maintain efficient IT operations at an entry level.

More about Entry Level Computer Support Specialist jobs

What are the most commonly searched types of Computer Support Specialist jobs in Naples, FL?

The most popular types of Computer Support Specialist jobs in Naples, FL are:

What are popular job titles related to Entry Level Computer Support Specialist jobs in Naples, FL?

For Entry Level Computer Support Specialist jobs in Naples, FL, the most frequently searched job titles are:

What job categories do people searching Entry Level Computer Support Specialist jobs in Naples, FL look for?

The top searched job categories for Entry Level Computer Support Specialist jobs in Naples, FL are:

What cities near Naples, FL are hiring for Entry Level Computer Support Specialist jobs?

Cities near Naples, FL with the most Entry Level Computer Support Specialist job openings:

Entry Level Computer Support Specialist jobs near you
Infographic showing various Entry Level Computer Support Specialist job openings in Naples, FL as of June 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $52,193 per year, or $25.1 per hour.

Product Support Specialist

Herc Rentals

Bonita Springs, FL • On-site

$65K - $75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Herc Rentals rating

7.7

Company rating: 7.7 out of 10

Based on 117 frontline employees who took The Breakroom Quiz

89th of 176 rated vehicle equipment hire

Job description

Job Title: Product Support Specialist
Bonita Springs, FL, USA, 34134
Employment Status: Full-time
Posting Start Date: 8/21/26
If you are currently an employee of Herc Rentals, please apply using this link: Herc Employee Career Portal
Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with 2025 total revenues reaching approximately $4.4 billion. Herc Rentals' parent company, known as Herc Holdings Inc., listed on the New York Stock Exchange on July 1, 2016, under the symbol "HRI." Herc Rentals serves customers through approximately 607 locations and has about 10,000 employees in North America as of June 30, 2026.
Job Purpose
The Product Support Specialist is responsible for administering manufacturer warranty claims for Herc-owned equipment. This role evaluates equipment failures to determine warranty eligibility, submits and manages claims in accordance with manufacturer requirements, and tracks reimbursement through completion. The specialist works independently once trained and serves as a key liaison between Herc branch personnel and equipment manufacturers to minimize equipment downtime and maximize warranty recovery.
What you will do...
  • Review work orders to determine whether equipment failures fall within manufacturer warranty guidelines or qualify for goodwill or extended warranty consideration.
  • Submit warranty claims accurately and timely through manufacturer warranty systems and portals.
  • Monitor and manage open warranty claims to ensure proper disposition, reimbursement, and processing by Accounting.
  • Work directly with manufacturer representatives to negotiate additional warranty coverage for repetitive failures or failures occurring shortly outside standard warranty periods.
  • Provide ongoing support to branch technicians and management to reduce equipment downtime for assigned manufacturers.
  • Ensure all warranty claims are submitted within 30 days of receipt.
  • Identify and resolve aged warranty claims, ensuring claims are closed or disposed of within 90 days.
  • Review and submit all warranty claims related to work orders received during the current month.

Requirements
  • Bachelor's degree preferred.
  • Technical schooling and/or relevant certifications preferred.
  • Minimum of 1 year of office or administrative experience.
  • Fleet experience preferred.
  • Maintenance or equipment service experience preferred.

Skills
  • Mid to advanced proficiency with computer software applications.
  • Strong working knowledge of electrical and mechanical systems.
  • Experience with Oracle and/or Counter software is a plus.
  • Proficiency in Microsoft Office, with strong emphasis on Excel (including formulas).
  • Ability to prioritize work and manage multiple tasks with minimal supervision.
  • Strong attention to detail and organizational skills.
  • Excellent verbal, written, and interpersonal communication skills.
  • Proven ability to work both independently and collaboratively within a team environment.

Req #: 71166
Pay Range: $65,000 - $75,000
Please be advised that the actual salary offered for any position is subject to the company's sole discretion and may be influenced by various factors, including but not limited to the candidate's qualifications, experience, location, and overall fit for the role.
Herc Rentals values its employees and provides excellent compensation and benefits packages which are not limited to the following.
Keeping you healthy
Medical, Dental, and Vision Coverage
Life and disability insurance
Flex spending and health savings accounts
Virtual Health Visits
24 Hour Nurse Line
Healthy Pregnancy Program
Tobacco Cessation Program
Weight Loss Program
Building Your Financial Future
401(k) plan with company match
Employee Stock Purchase Program
Life & Work Harmony
Paid Time Off (Holidays, Vacations, Sick Days)
Paid parental leave.
Military leave & support for those in the National Guard and Reserves
Employee Assistance Program (EAP)
Adoption Assistance Reimbursement Program
Tuition Reimbursement Program
Auto & Home Insurance Discounts
Protecting You & Your Family
Company Paid Life Insurance
Supplemental Life Insurance
Accidental Death & Dismemberment Insurance
Company Paid Disability Insurance
Supplemental Disability Insurance
Group Legal Plan
Critical Illness Insurance
Accident Insurance
Herc does not discriminate in employment based on the basis of race, creed, color, religion, sex, age, disability, national origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non-merit factors.

What Herc Rentals employees say

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About Herc Rentals

Sourced by ZipRecruiter

Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with trailing twelve month total revenues of nearly $2.53 billion as of September 30, 2022. Herc Rentals' parent company, known as Herc Holdings Inc., listed on the New York Stock Exchange on July 1, 2016, under the symbol "HRI." Herc Rentals serves customers through approximately 350 locations and has approximately 6,500 employees in North America. We serve a diverse group of customers in a wide array of industries. We support professional con-tractors in construction and remediation. Our industrial customers include large industrial plants, refineries and petrochemical operations, automotive and aerospace manufacturers. We support government and infrastructure projects at the municipal, state and federal level. And, we continue to expand our services for customers in commercial and retail, healthcare, hospitality, recreation, and entertainment and special events.

Industry

Construction

Company size

5,001 - 10,000 Employees

Headquarters location

Bonita Springs, FL, US

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