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Remote Application Support Jobs in Alberta (NOW HIRING)

Builders Tech

Frontend Developer

Calgary, AB · On-site +1

$85K - $105K/yr

Provide application support and dive into complex issues to engineer long-term fixes. * Ensure the ... Flexible remote workplace with flexible hours. * Competitive salary, RRSP match, health benefits ...

Aurora Cannabis

Remote Hours: 40 hours per week, Monday to Friday Employment type: Full Time Salary: 90K - 120K A ... Provide timely and professional application systems support for assigned ERP applications within ...

SGI

Application Architect

Edmonton, AB · On-site +1

CA$109K - CA$145K/yr

This role is eligible for a hybrid or remote work option in these provinces where we operate ... Understands the impact of transformation and application decisions on roles and assists/supports ...

SGI

Application Architect

Calgary, AB · On-site +1

CA$109K - CA$145K/yr

This role is eligible for a hybrid or remote work option in these provinces where we operate ... Understands the impact of transformation and application decisions on roles and assists/supports ...

Future Group

... supports each other, actively communicates, has its own corporate culture, and achieves the goals ... application, Future Group has earned a reputable image all across the language services market.

Dutch

Virtual Care Veterinarian (Remote)

Edmonton, AB · Remote

This is a flexible, remote opportunity ideal for veterinarians looking to pick up additional work ... the application. We may use artificial intelligence (AI) tools to support parts of the hiring ...

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All JobsApplication Support JobsRemote Application Support JobsRemote Application Support Jobs in Alberta

Remote Application Support information

What is a Remote Application Support role?

A Remote Application Support role involves providing technical assistance and troubleshooting for software applications from a remote location. Professionals in this position help users resolve issues, monitor application performance, and ensure smooth operation of software systems. They often work with end-users, IT teams, and developers to identify and fix problems, manage updates, and offer guidance on best practices. This role typically requires strong communication skills, technical knowledge, and the ability to diagnose and resolve issues efficiently without on-site presence.

What is the difference between Remote Application Support vs Remote Help Desk Support?

AspectRemote Application SupportRemote Help Desk Support
Primary FocusSupporting specific software applications and troubleshooting issuesProviding general technical assistance for hardware, software, and network issues
Required SkillsApplication troubleshooting, software knowledge, scriptingBasic hardware/software troubleshooting, customer service
Work EnvironmentClient systems, software environments, remote access toolsHelp desk ticket systems, remote support tools
CertificationsITIL, CompTIA A+, Microsoft certificationsCompTIA A+, HDI Support Center Analyst

Remote Application Support specialists focus on troubleshooting and maintaining specific software applications, while Remote Help Desk Support staff handle a broader range of technical issues across hardware and software. Both roles require technical certifications and often operate in remote environments, but their scope and expertise differ.

What are the key skills and qualifications needed to thrive as a Remote Application Support professional, and why are they important?

To thrive as a Remote Application Support professional, you need strong troubleshooting skills, a solid understanding of software systems, and typically a degree in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Jira or ServiceNow, and knowledge of databases or scripting languages are often required. Excellent communication, patience, and problem-solving abilities are vital for resolving user issues and building trust remotely. These skills ensure timely and effective resolution of technical problems, directly supporting business continuity and user satisfaction.

What are some common challenges faced by Remote Application Support professionals and how can they be managed?

Remote Application Support professionals often encounter challenges such as troubleshooting complex issues without physical access to client systems and maintaining clear communication with users across different time zones. Effective problem-solving relies heavily on strong technical documentation, remote diagnostic tools, and proactive follow-up. Building rapport with end-users and collaborating closely with development and IT teams also helps in resolving issues efficiently and minimizing downtime.

What Are Remote Application Support Jobs?

Remote application support jobs are generally responsible for providing remote support for computer software or mobile applications. Whenever issues arise, you help customers troubleshoot problems, instruct them on usage, and help them install updates or add-ons to improve performance and security. Positions include remote application support specialists, remote application support analysts, and remote application support engineers. Some application support jobs are client-facing, where you provide customer service and immediate technical support while other positions are more analytical and collect data and information about issues and recommend changes to developers and engineers.

More about Remote Application Support jobs
What are the most commonly searched types of Application Support jobs in Alberta? The most popular types of Application Support jobs in Alberta are:
What job categories do people searching Remote Application Support jobs in Alberta look for? The top searched job categories for Remote Application Support jobs in Alberta are:
Remote Application Support jobs near you
Infographic showing various Remote Application Support job openings in Alberta as of June 2026, with employment types broken down into 90% Full Time, 5% Part Time, and 5% Contract. Highlights an 100% Remote job distribution.

Frontend Developer

Builders Tech

Calgary, AB • On-site, Remote

$85K - $105K/yr

Full-time

Medical, PTO

Posted 28 days ago

Job description

We are seeking a Frontend Developer to join a mature but expanding energy software company. This is an opportunity to solve challenging problems, deliver impactful solutions, and tailored software configurations.
The Role
  • Build UI interfaces using Angular and TypeScript, managing complex business logic directly in the frontend to support offline application capabilities
  • Provide application support and dive into complex issues to engineer long-term fixes.
  • Ensure the software remains reliable and high-performing by addressing bugs and refining existing code.
  • Partner with cross-functional teams to deliver tailored solutions that meet diverse client needs.
What You Bring
  • 4+ years of frontend development experience.
  • Proficiency in TypeScript and modern JavaScript frameworks.
  • Hands-on experience with Svelte, React, or Angular in a production environment
  • Excellent communication skills and the ability to work independently within a collaborative and autonomous environment.
  • Must be located in Calgary, AB at the time of application
Why Join?
  • Flexible remote workplace with flexible hours.
  • Competitive salary, RRSP match, health benefits, and 3 weeks of vacation to start.
  • A collaborative, low-ego, welcoming environment where your input is genuinely valued.
Join this team to help shape the future of the energy industry while enjoying a culture that prioritizes collaboration and your work-life balance.