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Remote Application Support Jobs in Alberta (NOW HIRING)

Builders Tech

Full Stack Developer

Calgary, AB · On-site +1

$90K - $105K/yr

Provide application support and dive into complex issues to engineer long-term fixes. * Ensure the ... Flexible remote workplace with flexible hours. Must reside in Calgary, AB * Competitive salary ...

Cayenta

(Remote) Support Analyst

Calgary, AB · Remote

Customer issues can span application functionality, data, integrations, environments, databases ... This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed ...

Aurora Cannabis

CA$111K - CA$137K/yr

Remote (Canada) Hours: 40 hours per week, Monday to Friday Employment type: Permanent Salary: $111 ... application support. The Full-Stack Developer also contributes to technical solution decisions ...

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All JobsApplication Support JobsRemote Application Support JobsRemote Application Support Jobs in Alberta

Remote Application Support information

What is a remote application support role?

Remote application support jobs are generally responsible for providing remote support for computer software or mobile applications. Whenever issues arise, you help customers troubleshoot problems, instruct them on usage, and help them install updates or add-ons to improve performance and security. Positions include remote application support specialists, remote application support analysts, and remote application support engineers. Some application support jobs are client-facing, where you provide customer service and immediate technical support while other positions are more analytical and collect data and information about issues and recommend changes to developers and engineers.

What are the key skills and qualifications needed to thrive as a remote application support professional?

To thrive as a Remote Application Support professional, you need strong troubleshooting skills, a solid understanding of software systems, and typically a degree in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Jira or ServiceNow, and knowledge of databases or scripting languages are often required. Excellent communication, patience, and problem-solving abilities are vital for resolving user issues and building trust remotely. These skills ensure timely and effective resolution of technical problems, directly supporting business continuity and user satisfaction.

What are some common challenges faced by remote application support professionals and how can they be managed?

Remote Application Support professionals often encounter challenges such as troubleshooting complex issues without physical access to client systems and maintaining clear communication with users across different time zones. Effective problem-solving relies heavily on strong technical documentation, remote diagnostic tools, and proactive follow-up. Building rapport with end-users and collaborating closely with development and IT teams also helps in resolving issues efficiently and minimizing downtime.

What is the difference between Remote Application Support vs Remote Help Desk Support?

AspectRemote Application SupportRemote Help Desk Support
Primary FocusSupporting specific software applications and troubleshooting issuesProviding general technical assistance for hardware, software, and network issues
Required SkillsApplication troubleshooting, software knowledge, scriptingBasic hardware/software troubleshooting, customer service
Work EnvironmentClient systems, software environments, remote access toolsHelp desk ticket systems, remote support tools
CertificationsITIL, CompTIA A+, Microsoft certificationsCompTIA A+, HDI Support Center Analyst

Remote Application Support specialists focus on troubleshooting and maintaining specific software applications, while Remote Help Desk Support staff handle a broader range of technical issues across hardware and software. Both roles require technical certifications and often operate in remote environments, but their scope and expertise differ.

More about Remote Application Support jobs

What are the most commonly searched types of Application Support jobs in Alberta?

The most popular types of Application Support jobs in Alberta are:

What job categories do people searching Remote Application Support jobs in Alberta look for?

The top searched job categories for Remote Application Support jobs in Alberta are:

Remote Application Support jobs near you
Infographic showing various Remote Application Support job openings in Alberta as of September 2026, with employment types broken down into 54% Full Time, 31% Part Time, and 15% Contract. Highlights an 100% Remote job distribution.

Full Stack Developer

Calgary, AB • On-site, Remote

Builders Tech
See more jobs at Builders Techexternal

$90K - $105K/yr

Full-time

Medical, PTO

Posted 4 days ago

Job description

We are seeking a Frontend leaning Full Stack Developer to join a mature but expanding energy software company. This is an opportunity to solve challenging problems, deliver impactful solutions, and tailored software configurations.
The Role
  • Maximize what can be achieved for clients within the platform, tailoring the software to meet specific business needs.
  • Provide application support and dive into complex issues to engineer long-term fixes.
  • Ensure the software remains reliable and high-performing by addressing bugs and refining existing code.
  • Partner with cross-functional teams to deliver tailored solutions that meet diverse client needs.
What You Bring
  • 5+ years of full stack development experience.
  • Proficiency in C# with NET 9 preferred
  • Strong JavaScript/TypeScript skills, Angular preferred.
  • A background in working with ERP or accounting integrations (QuickBooks, Sage, SAP, etc.) is a significant asset.
Why Join?
  • Flexible remote workplace with flexible hours. Must reside in Calgary, AB
  • Competitive salary, RRSP match, health benefits, and 3 weeks of vacation to start.
  • A collaborative, low-ego, welcoming environment where your input is genuinely valued.