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Remote Application Support Jobs in Alberta (NOW HIRING)

Support UAT or release readiness activities as needed. PREFERRED QUALIFICATIONS: * Solid ... application by August 30, 2026, at 11:59 PM PST. #LI-REMOTE

$100K - $150K/mo

Utilizing digital communication and marketing tools to support outreach and engagement activities ... Through leadership and personal development programs designed for real-world application, we help ...

Supporting the preparation of technical specifications, tender documents, and technical reports ... Knowledge of smart infrastructure equipment such as automatic feeder switches, remote sensing ...

Supporting the preparation of technical specifications, tender documents, and technical reports ... Knowledge of smart infrastructure equipment such as automatic feeder switches, remote sensing ...

... support both runtime IVR systems. The engineer works closely with IVR Engineers, Application ... ForeverRemote work culture : make the most of the flexibility that comes with remote work. * Growth ...

... administrative and support staff team handling scheduling, file management, and day-to-day ... Hybrid remote in Medicine Hat, AB Company Description W3Global was established in 2006 in Fremont ...

... supports both business objectives and engineering velocity. We're looking for someone who has owned ... Drive application security, product security, and vulnerability management initiatives from concept ...

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Remote Application Support information

What is a Remote Application Support role?

A Remote Application Support role involves providing technical assistance and troubleshooting for software applications from a remote location. Professionals in this position help users resolve issues, monitor application performance, and ensure smooth operation of software systems. They often work with end-users, IT teams, and developers to identify and fix problems, manage updates, and offer guidance on best practices. This role typically requires strong communication skills, technical knowledge, and the ability to diagnose and resolve issues efficiently without on-site presence.

What is the difference between Remote Application Support vs Remote Help Desk Support?

AspectRemote Application SupportRemote Help Desk Support
Primary FocusSupporting specific software applications and troubleshooting issuesProviding general technical assistance for hardware, software, and network issues
Required SkillsApplication troubleshooting, software knowledge, scriptingBasic hardware/software troubleshooting, customer service
Work EnvironmentClient systems, software environments, remote access toolsHelp desk ticket systems, remote support tools
CertificationsITIL, CompTIA A+, Microsoft certificationsCompTIA A+, HDI Support Center Analyst

Remote Application Support specialists focus on troubleshooting and maintaining specific software applications, while Remote Help Desk Support staff handle a broader range of technical issues across hardware and software. Both roles require technical certifications and often operate in remote environments, but their scope and expertise differ.

What are the key skills and qualifications needed to thrive as a Remote Application Support professional, and why are they important?

To thrive as a Remote Application Support professional, you need strong troubleshooting skills, a solid understanding of software systems, and typically a degree in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Jira or ServiceNow, and knowledge of databases or scripting languages are often required. Excellent communication, patience, and problem-solving abilities are vital for resolving user issues and building trust remotely. These skills ensure timely and effective resolution of technical problems, directly supporting business continuity and user satisfaction.

What are some common challenges faced by Remote Application Support professionals and how can they be managed?

Remote Application Support professionals often encounter challenges such as troubleshooting complex issues without physical access to client systems and maintaining clear communication with users across different time zones. Effective problem-solving relies heavily on strong technical documentation, remote diagnostic tools, and proactive follow-up. Building rapport with end-users and collaborating closely with development and IT teams also helps in resolving issues efficiently and minimizing downtime.

What Are Remote Application Support Jobs?

Remote application support jobs are generally responsible for providing remote support for computer software or mobile applications. Whenever issues arise, you help customers troubleshoot problems, instruct them on usage, and help them install updates or add-ons to improve performance and security. Positions include remote application support specialists, remote application support analysts, and remote application support engineers. Some application support jobs are client-facing, where you provide customer service and immediate technical support while other positions are more analytical and collect data and information about issues and recommend changes to developers and engineers.

What are the most commonly searched types of Application Support jobs in Alberta? The most popular types of Application Support jobs in Alberta are:
What job categories do people searching Remote Application Support jobs in Alberta look for? The top searched job categories for Remote Application Support jobs in Alberta are:
Infographic showing various Remote Application Support job openings in Alberta as of June 2026, with employment types broken down into 90% Full Time, 5% Part Time, and 5% Contract. Highlights an 100% Remote job distribution.
Principal Software Developer, TakeOff

Principal Software Developer, TakeOff

Autodesk

Calgary, AB • Remote

Full-time

Posted 24 days ago


Autodesk rating

9.5

Company rating: 9.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

7th of 188 rated software companies


Job description

Job Requisition ID #

26WD95871

L'affichage de poste en francais suivra / The French job posting follows.

26WD95871 Principal Software Developer, TakeOff

Position Overview

We are seeking a talented and highly motivated individual to help develop a world-class commercial cloud service, Autodesk Preconstruction, used by construction companies to increase efficiency and reduce the significant amount of waste produced during construction. If you are an experienced software developer proficient in cloud web services and enjoy working in a dynamic, fast-paced team leveraging state-of-the-art technologies, we would love to hear from you!

You will be part of an agile team of smart and highly motivated developers building world-class cloud software applications and services. You will collaborate and build as a global team and collaborate with local and remote colleagues from various disciplines like business, engineering, operations, support etc.

This is a remote position to be based in Canada with preference for Eastern, Central and Mountain time zones.

Responsibilities

  • Involved with all aspects of software development

  • Developing with quality and running the service to create and maintain the most reliable, secure, performant and high throughput service for our customers

  • Your main role is to contribute to a high-performing agile team that includes other strong developers and support from dedicated designers and product owners

  • You will be working on feature development projects that fill needs in pre-construction and planning

  • You will use modern development tools, technologies and platforms to continually innovate and improve both software and processes

Minimum Qualifications

  • Bachelor's degree in Computer Science or Software engineering or equivalent experience

  • 8+ years of software development experience at a senior level

  • Experience working on agile software projects with short release cycles

  • Solid understanding of typical web application architecture (data, application, web tiers etc.)

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26WD95871 Developpeur logiciel principal, TakeOff

Apercu du Poste

Nous recherchons une personne talentueuse et tres motivee pour contribuer au developpement d'un service cloud commercial de classe mondiale, Autodesk Preconstruction, utilise par les entreprises de construction pour accroitre leur efficacite et reduire la quantite importante de dechets generes pendant les travaux. Si vous etes un developpeur logiciel experimente, maitrisant les services web cloud, et que vous appreciez de travailler au sein d'une equipe dynamique et dynamique utilisant des technologies de pointe, nous serions ravis de vous rencontrer !

Vous ferez partie d'une equipe agile composee de developpeurs brillants et tres motives qui creent des applications et des services logiciels cloud de classe mondiale. Vous travaillerez au sein d'une equipe internationale et collaborerez avec des collegues locaux et a distance issus de divers domaines tels que le commerce, l'ingenierie, les operations, le support, etc.

Il s'agit d'un poste a distance base au Canada, avec une preference pour les fuseaux horaires de l'Est, du Centre et des Rocheuses.

Responsabilites

  • Participation a tous les aspects du developpement logiciel

  • Developper avec rigueur et assurer le fonctionnement du service afin de creer et de maintenir le service le plus fiable, le plus securise, le plus performant et le plus evolutif pour nos clients

  • Votre role principal consiste a contribuer au sein d'une equipe agile hautement performante, composee d'autres developpeurs chevronnes et beneficiant du soutien de concepteurs et de chefs de produit dedies

  • Vous travaillerez sur des projets de developpement de fonctionnalites repondant aux besoins en phase de pre-construction et de planification

  • Vous utiliserez des outils, des technologies et des plateformes de developpement modernes pour innover et ameliorer en permanence tant les logiciels que les processus

Qualifications Minimales

  • Licence en informatique ou en genie logiciel, ou experience equivalente

  • Plus de 8 ans d'experience en developpement logiciel a un niveau senior

  • Experience de travail sur des projets logiciels agiles avec des cycles de livraison courts

  • Solide comprehension de l'architecture typique des applications web (couches donnees, application, web, etc.)

Learn More

About Autodesk

Welcome to Autodesk! Amazing things are created every day with our software - from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk - it's at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.

When you're an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!

Salary transparency

Salary is one part of Autodesk's competitive compensation package. For Canada based roles, we expect a starting base salary between $131,000 and $191,400. Offers are based on the candidate's experience and geographic location, and may exceed this range. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.

Diversity & Belonging
We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging

Are you an existing contractor or consultant with Autodesk?

Please search for open jobs and apply internally (not on this external site).


Autodesk logo

About Autodesk

Sourced by ZipRecruiter

Autodesk is changing how the world is designed and made. Our technology spans architecture, engineering, construction, product design, manufacturing, media, and entertainment, empowering innovators everywhere to solve challenges big and small. From greener buildings to smarter products to more mesmerizing blockbusters, Autodesk software helps our customers to design and make a better world for all. For more information visit autodesk.com or follow @autodesk.

Industry

Software development

Company size

10,000+ Employees

Headquarters location

San Rafael, CA, US

Year founded

1982