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Application Support Jobs in Minnesota (NOW HIRING)

TestingXperts

Application Support Engineer

Eagan, MN

Application Support Engineer Location: Eagan, MN Unix or Linux Hardware and Application Support. Windows 2003, 2008 R2, 2012 Hardware and Application Support Incident, Change, and Problem Management ...

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All JobsApplication Support JobsApplication Support Jobs in Minnesota

Application Support information

See Minnesota salary details

$30.4K

$157.9K

$201.8K

How much do application support jobs pay per year?

As of Jul 5, 2026, the average yearly pay for application support in Minnesota is $157,870.00, according to ZipRecruiter salary data. Most workers in this role earn between $102,800.00 and $200,800.00 per year, depending on experience, location, and employer.

What is the difference between Application Support vs Help Desk Support?

AspectApplication SupportHelp Desk Support
CredentialsIT certifications, technical skillsBasic IT knowledge, customer service skills
Work EnvironmentFocused on specific applications, technical troubleshootingGeneral IT issues, user support across multiple systems
Employer & IndustryTech companies, software firms, enterprise ITAny organization with IT needs, including small businesses
Search & Comparison IntentUnderstanding technical roles, specialized supportGeneral IT support, user assistance

Application Support involves specialized technical troubleshooting and maintenance of specific software applications, often requiring technical certifications. Help Desk Support provides broader user assistance for various IT issues, focusing on customer service and basic troubleshooting. While both roles support IT users, Application Support is more technical and application-specific, whereas Help Desk Support covers a wider range of general IT problems.

What Does an Application Support Do?

Application support employees manage the usability of a program for their employer and clients. There are various roles that provide service for a particular software, and the specific job duties vary. For example, application support analysts or specialists are often the first points of contact for clients having issues with the program. They determine the problem the customer has and attempts to fix it. This is similar to a customer service role, but application support jobs often involve technical skills and database management. If they are unable to fix the problem, they transfer the client to application support leads or another supervisor to handle. Engineers or developers in this field help clients adjust the software to better meet their needs or resolve current problems they are facing when using the program.

What are Application Support roles?

Application Support roles involve assisting users and organizations in resolving issues related to software applications. This typically includes troubleshooting technical problems, providing guidance on software usage, performing routine maintenance, and escalating more complex issues to development teams. Application Support professionals ensure that applications run smoothly and meet business needs. They often act as a bridge between end-users and IT departments, ensuring rapid problem resolution and minimizing downtime.

How does an Application Support professional typically collaborate with development and IT teams to resolve complex issues?

Application Support professionals act as a crucial link between end-users, development, and IT infrastructure teams. When complex issues arise, they gather detailed information from users, replicate problems, and escalate unresolved technical issues to developers while providing clear documentation. They also coordinate with IT teams to ensure that system dependencies, configurations, or server-related matters are addressed. Regular communication and participation in cross-functional meetings help ensure that issues are resolved efficiently and that system improvements are implemented based on user feedback.

What are the key skills and qualifications needed to thrive as an Application Support Specialist, and why are they important?

To thrive as an Application Support Specialist, you need strong problem-solving skills, a solid understanding of software applications, and often a degree in computer science or a related field. Familiarity with ticketing systems, SQL databases, and commonly used IT service management tools like ServiceNow is typically required. Excellent communication, patience, and the ability to work under pressure help you effectively address user concerns and collaborate with technical teams. These skills ensure timely resolution of issues, minimize downtime, and maintain high levels of user satisfaction.
More about Application Support jobs
What are the most commonly searched types of Application Support jobs in Minnesota? The most popular types of Application Support jobs in Minnesota are:
What are popular job titles related to Application Support jobs in Minnesota? For Application Support jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Application Support jobs in Minnesota look for? The top searched job categories for Application Support jobs in Minnesota are:
What cities in Minnesota are hiring for Application Support jobs? Cities in Minnesota with the most Application Support job openings:
Application Support jobs near you
Infographic showing various Application Support job openings in Minnesota as of June 2026, with employment types broken down into 50% Full Time, and 50% Contract. Highlights an 100% In-person job distribution, with an average salary of $157,870 per year, or $75.9 per hour.
Application Support Engineer

Application Support Engineer

TestingXperts

Eagan, MN

Full-time

Posted 23 days ago

Job description

Company Description

Greetings for the day!
My name is Suneetha from Testing Xperts, we are a global staffing, consulting and technology solutions company, offering industry-specific solutions to our fortune 500 clients and worldwide corporations.

Thanks & Regards,

Suneetha. G

+1 631-759-8044 EXT 303 (O)

+1 347-826-3427 (F)

Suneetha.godibandi@damcosoft,com


Job Description

Role: Application Support Engineer

Location: Eagan, MN

Job description:

Unix or Linux Hardware and Application Support.

Windows 2003, 2008 R2, 2012 Hardware and Application Support

Incident, Change, and Problem Management Support

Experience with Incident Management Tools such as Service Manager or Service Now

Knowledge and support of Tomcat/Java applications

Knowledge and Support of Oracle and MSSQL Databases

Knowledge and Support of IBM Websphere MQ

Knowledge and Support of Network Storage Systems (NAS, SAN)

Experience with DNS, Networks, F5 BIGip

Experience working Application and System Architects in the development systems and applications

Experience with Deployment/Configuration tools such as Jenkins

Experience managing multiple projects simultaneously (ie Hardware/OS refreshs)

Knowledge and Experience with Software Deployment Lifecycle concepts and application

Experience writing technical knowledge (ie Runbooks, Work Instructions)

Experience working with monitoring tools such as Nagious / SiteScope / GVI

Experience in Automation development

Experience in developing/using reporting tools and creating reports

Familiarity with Oracle Databases

Experience providing 24x7 On-call Support.

Familiarity with Oracle Databases

Experience with web-based Java/J2EE architectures

Qualifications

Any

Additional Information

All your information will be kept confidential according to EEO guidelines.

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