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Application Support Jobs in Minnesota (NOW HIRING)

Compunnel

Athena Support Consultant

Minneapolis, MN · On-site

The consultant will assist with application support, configuration, optimization, and project-related activities to ensure effective and reliable Athena solutions. Key Responsibilities • Provide ...

BI Worldwide

Application Manager

Edina, MN · On-site

$100K - $120K/yr

Application Managers are responsible for managing and supporting the software applications delivered by the department. Working closely with internal customers, external vendors and integration ...

BI Worldwide

Application Manager

Edina, MN · On-site

$100K - $120K/yr

Application Managers are responsible for managing and supporting the software applications delivered by the department. Working closely with internal customers, external vendors and integration ...

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Showing results 21-40

All JobsApplication Support JobsApplication Support Jobs in Minnesota

Application Support information

See Minnesota salary details

$30.4K

$157.9K

$201.8K

How much do application support jobs pay per year?

As of Sep 7, 2026, the average yearly pay for application support in Minnesota is $157,870.00, according to ZipRecruiter salary data. Most workers in this role earn between $102,800.00 and $200,800.00 per year, depending on experience, location, and employer.

What does an application support do?

Application support employees manage the usability of a program for their employer and clients. There are various roles that provide service for a particular software, and the specific job duties vary. For example, application support analysts or specialists are often the first points of contact for clients having issues with the program. They determine the problem the customer has and attempts to fix it. This is similar to a customer service role, but application support jobs often involve technical skills and database management. If they are unable to fix the problem, they transfer the client to application support leads or another supervisor to handle. Engineers or developers in this field help clients adjust the software to better meet their needs or resolve current problems they are facing when using the program.

What are application support roles?

Application Support roles involve assisting users and organizations in resolving issues related to software applications. This typically includes troubleshooting technical problems, providing guidance on software usage, performing routine maintenance, and escalating more complex issues to development teams. Application Support professionals ensure that applications run smoothly and meet business needs. They often act as a bridge between end-users and IT departments, ensuring rapid problem resolution and minimizing downtime.

What are the key skills and qualifications needed to thrive as an application support specialist, and why are they important?

To thrive as an Application Support Specialist, you need strong problem-solving skills, a solid understanding of software applications, and often a degree in computer science or a related field. Familiarity with ticketing systems, SQL databases, and commonly used IT service management tools like ServiceNow is typically required. Excellent communication, patience, and the ability to work under pressure help you effectively address user concerns and collaborate with technical teams. These skills ensure timely resolution of issues, minimize downtime, and maintain high levels of user satisfaction.

How does an application support professional typically collaborate with development and IT teams to resolve complex issues?

Application Support professionals act as a crucial link between end-users, development, and IT infrastructure teams. When complex issues arise, they gather detailed information from users, replicate problems, and escalate unresolved technical issues to developers while providing clear documentation. They also coordinate with IT teams to ensure that system dependencies, configurations, or server-related matters are addressed. Regular communication and participation in cross-functional meetings help ensure that issues are resolved efficiently and that system improvements are implemented based on user feedback.

What is the difference between Application Support vs Help Desk Support?

AspectApplication SupportHelp Desk Support
CredentialsIT certifications, technical skillsBasic IT knowledge, customer service skills
Work EnvironmentFocused on specific applications, technical troubleshootingGeneral IT issues, user support across multiple systems
Employer & IndustryTech companies, software firms, enterprise ITAny organization with IT needs, including small businesses
Search & Comparison IntentUnderstanding technical roles, specialized supportGeneral IT support, user assistance

Application Support involves specialized technical troubleshooting and maintenance of specific software applications, often requiring technical certifications. Help Desk Support provides broader user assistance for various IT issues, focusing on customer service and basic troubleshooting. While both roles support IT users, Application Support is more technical and application-specific, whereas Help Desk Support covers a wider range of general IT problems.

How to become an application support?

To become an application support specialist, candidates typically need a bachelor's degree in computer science, information technology, or a related field. Relevant skills include troubleshooting, knowledge of operating systems, databases, and support tools, along with strong communication abilities. Gaining certifications such as ITIL or vendor-specific credentials can enhance job prospects and demonstrate technical competence.

What career paths are in application support?

Application support professionals can advance to roles such as senior support analyst, systems analyst, application manager, or IT project manager. They may also specialize in areas like database management, cybersecurity, or cloud services, often gaining certifications like ITIL or vendor-specific credentials to progress in their careers.
More about Application Support jobs

What are the most commonly searched types of Application Support jobs in Minnesota?

The most popular types of Application Support jobs in Minnesota are:

What are popular job titles related to Application Support jobs in Minnesota?

For Application Support jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Application Support jobs in Minnesota look for?

The top searched job categories for Application Support jobs in Minnesota are:

What cities in Minnesota are hiring for Application Support jobs?

Cities in Minnesota with the most Application Support job openings:

Application Support jobs near you
Infographic showing various Application Support job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $157,870 per year, or $75.9 per hour.

Athena Support Consultant

Compunnel

Minneapolis, MN • On-site

Other

Posted 8 days ago

Job description

Job Summary
We are seeking an experienced Athena Support Consultant to support Optum Health with Athena application support and optimization projects. The ideal candidate will have hands-on experience supporting Athena, strong Athena configuration expertise, and project management experience. The consultant will assist with application support, configuration, optimization, and project-related activities to ensure effective and reliable Athena solutions.
Key Responsibilities
• Provide ongoing support for Athena applications and related business processes.
• Support Athena optimization projects and identify opportunities to improve application functionality and performance.
• Perform Athena configuration activities based on business and technical requirements.
• Troubleshoot and resolve Athena application issues and configuration-related problems.
• Collaborate with business stakeholders and technical teams to understand requirements and implement appropriate solutions.
• Support project activities related to Athena enhancements, configuration, and optimization initiatives.
• Participate in testing, validation, and implementation activities for application changes.
• Provide project coordination and status updates to relevant stakeholders.
• Maintain appropriate documentation for configurations, support activities, and project deliverables.
Required Qualifications
• 3+ years of experience supporting Athena.
• Hands-on Athena configuration expertise.
• Experience supporting application optimization projects.
• Project management experience.
• Strong troubleshooting and problem-solving skills.
• Strong communication and stakeholder collaboration skills.
Preferred Qualifications
• Experience supporting healthcare or healthcare technology environments.
• Experience working on enterprise application support and optimization initiatives.
• Experience coordinating cross-functional technology projects.

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About Compunnel

Sourced by ZipRecruiter

Compunnel is a well-known company located in Plainsboro, NJ, US, recognized in the industry of IT Services and Solutions. Established in 1989, Compunnel offers a suite of services that help businesses integrate technology efficiently into their operations, a recognizable name in the IT solutions sphere for over three decades. The company’s service portfolio includes Digital Transformation, Business Intelligence, Cloud Services, Cybersecurity, and Application Modern Services, among others. Guided by its mission "to innovate with industry-leading digital solutions and disruptive tech strategies for unimagining business growth," the company underlines its commitment to offering out-of-the-box solutions to its clients. Remarkable achievements of the company include serving more than 30 Fortune 500 companies and providing job opportunities for over 50,000 individuals.

Industry

It services

Company size

501 - 1,000 Employees

Headquarters location

Plainsboro, NJ, US

Year founded

1994

Social media

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