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Remote Tech Support Jobs in Austin, TX (NOW HIRING)

Revel Staffing

IT Support Supervisor

Austin, TX · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

Addison Group

IT Support Specialist II

Austin, TX · Remote

$75K - $80K/yr

Information Technology Systems Support Specialist II Duration: FTE Work Location: Austin, TX - ... Install, configure, and deploy hardware, software, and peripherals for onsite and remote users.

Addison Group

Remote Support Tech

West Lake Hills, TX · On-site +1

$27/hr

Remote Support Tech Location: Austin, TX Compensation: $27.00 / Per Hour Benefits: This position is eligible for medical, dental, vision, and 401(k). Position Overview: This candidate will be active ...

Addison Group

Remote Support Tech

West Lake Hills, TX · Remote

$27/hr

Remote Support Tech Location: Austin, TX Compensation: $27.00 / Per Hour Benefits: This position is eligible for medical, dental, vision, and 401(k). Position Overview: This candidate will be active ...

Addison Group

Senior IT Manager - Austin

Bee Cave, TX · Remote

$155K - $165K/yr

IT Senior Manager (IT & OT) Bee Cave, TX | Hybrid Schedule Compensation & Benefits * Base Salary ... remote Monday/Friday. Occasional travel within Texas may be required to support operational ...

LV Collective

Systems & Technology Analyst

Austin, TX · Remote

Provide application and systems support - including remote assistance - to install, configure, test ... Research and evaluate new technology solutions aligned with company initiatives and operational ...

Steer

Technical Support Specialist - Remote

Austin, TX · On-site +1

Chance to work with the latest technology * A collaborative, high ownership culture * Opportunities ... to support your well-being. Join Steer to be part of a forward-thinking, flexible, and ...

New

JLL

Product Support Specialist (REMOTE)

Austin, TX · Remote

Whether you've got deep experience in commercial real estate, skilled trades or technology, or you ... Product Support Specialist - LeasingOS Portfolio Management About the role LeasingOS is a fast ...

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Showing results 1-20

All JobsTech Support JobsRemote Tech Support JobsRemote Tech Support Jobs in Austin, TX

Remote Tech Support information

See Austin, TX salary details

$25.5K

$41K

$62.3K

How much do remote tech support jobs pay per year?

As of Aug 4, 2026, the average yearly pay for remote tech support in Austin, TX is $41,034.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,400.00 and $44,400.00 per year, depending on experience, location, and employer.

What is a remote tech support?

A Remote Tech Support job involves assisting customers or employees with technical issues related to computer systems, software, or hardware from a remote location. Support is usually provided via phone, email, chat, or remote desktop tools. Remote tech support professionals troubleshoot problems, guide users, and may also help with installing or updating software. This role requires strong communication skills, technical knowledge, and the ability to resolve issues without being physically present. It is popular for its flexibility and the ability to work from virtually anywhere.

How does a remote tech support specialist typically collaborate with other IT team members?

Remote tech support specialists frequently work closely with other IT professionals, such as network administrators, software developers, and cybersecurity teams. Collaboration is often facilitated through digital communication tools like chat platforms, video calls, and shared ticketing systems. This teamwork ensures that complex technical issues are resolved efficiently and that end-users experience minimal downtime. Regular virtual meetings and status updates are common practices to maintain alignment and share critical information within the team.

What is the difference between Remote Tech Support vs Help Desk Technician?

AspectRemote Tech SupportHelp Desk Technician
CredentialsIT certifications (CompTIA A+, Network+)IT certifications (CompTIA A+, Network+)
Work EnvironmentRemote, client devices or networksOffice or remote, primarily desktop support
Industry UsageIT support, technical servicesIT support, customer service
Common Search IntentRemote tech support jobs, troubleshootingHelp desk jobs, technical support roles

Remote Tech Support and Help Desk Technician roles share similar credentials and work environments, often involving troubleshooting and customer service. However, Remote Tech Support typically focuses on resolving technical issues remotely for clients or companies, while Help Desk Technicians may handle a broader range of support tasks, including on-site assistance. Both roles are essential in IT support, with overlapping skills but different primary work settings and responsibilities.

What are the key skills and qualifications needed to thrive as a remote tech support specialist, and why are they important?

To thrive as a Remote Tech Support specialist, you need a strong understanding of computer systems, troubleshooting techniques, and common operating systems, often supported by a degree or certification in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and basic networking concepts is typically expected. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve issues remotely. These skills are crucial for delivering efficient technical support, minimizing downtime, and ensuring customer satisfaction from a distance.

Can I work remotely in remote tech support?

Remote tech support jobs are commonly available and often allow employees to work from home or other remote locations. These roles typically require strong communication skills, technical knowledge, and familiarity with remote collaboration tools. Many companies offer flexible schedules for remote tech support positions, making them accessible to a wide range of candidates.
More about Remote Tech Support jobs
What are the most commonly searched types of Tech Support jobs in Austin, TX? The most popular types of Tech Support jobs in Austin, TX are:
What are popular job titles related to Remote Tech Support jobs in Austin, TX? For Remote Tech Support jobs in Austin, TX, the most frequently searched job titles are:
What job categories do people searching Remote Tech Support jobs in Austin, TX look for? The top searched job categories for Remote Tech Support jobs in Austin, TX are:
What cities near Austin, TX are hiring for Remote Tech Support jobs? Cities near Austin, TX with the most Remote Tech Support job openings:
Remote Tech Support jobs near you
Infographic showing various Remote Tech Support job openings in Austin, TX as of July 2026, with employment types broken down into 50% Full Time, and 50% Contract. Highlights an 100% Remote job distribution, with an average salary of $41,034 per year, or $19.7 per hour.

IT Support Supervisor

Revel Staffing

Austin, TX • Remote

$80K - $115K/hr

Full-time

Posted 20 days ago

Job description

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on leader with strong healthcare IT knowledge, training experience, and the ability to support system stability, data accuracy, and compliance in a fast-paced environment.

The IT Support Supervisor will oversee specialists responsible for developing, configuring, and delivering application and end-user training while ensuring employees receive a consistent, professional, and high-quality support experience.

Key Responsibilities
  • Lead, coach, and support a remote team of IT training and application support specialists
  • Oversee the design, development, and delivery of IT and healthcare application training programs
  • Support system stability, application readiness, data integrity, and compliance requirements
  • Partner with internal leaders and cross-functional teams to align training and support efforts with organizational needs
  • Maintain and improve documentation, workflows, training materials, and support procedures
  • Monitor team performance, manage schedules and assignments, and prioritize workloads
  • Promote a service-first culture focused on accountability, collaboration, and continuous improvement
  • Ensure support activities align with healthcare regulations, privacy standards, and organizational policies
Required Qualifications
  • High school diploma or equivalent plus at least 2 years of IT operations experience
  • Active HIPAA compliance credential/training
  • Strong working knowledge of IT workflows, healthcare applications, data integrity, and training best practices
  • Experience leading teams, managing priorities, and supporting remote employees
  • Strong communication, organization, documentation, and problem-solving skills
  • Ability to work collaboratively with clinical, operational, and technical teams