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Entry Level Tech Support Jobs in Austin, TX (NOW HIRING)

Luxury Presence

Onsite IT Support Specialist

Austin, TX

$55K - $75K/yr

We're hiring an Onsite IT Support Specialist to be the face of IT in that office every single day ... Also open to entry-level candidates with a strong interest in technology and a genuine passion for ...

Luxury Presence

Onsite IT Support Specialist

Austin, TX · On-site

$55K - $75K/yr

We're hiring an Onsite IT Support Specialist to be the face of IT in that office every single day ... Also open to entry-level candidates with a strong interest in technology and a genuine passion for ...

Luxury Presence

Onsite IT Support Specialist

Austin, TX · On-site

$55K - $75K/yr

We're hiring an Onsite IT Support Specialist to be the face of IT in that office every single day ... Also open to entry-level candidates with a strong interest in technology and a genuine passion for ...

Aquent

Technical Support Coordinator

Austin, TX · On-site

$16.86 - $18.73/hr

This is an exciting opportunity to join a vital technology support team, where you will play a ... This entry-level position offers a fantastic opportunity to kickstart your career in a supportive ...

Clayton Homes

IT Systems Analyst

Austin, TX · On-site

Ask open-ended, qualifying questions to accurately identify, triage, and resolve internal customer needs as an entry-level, Tier 1 technician. * Maintain strict diligence in creating IT support ...

Brohn Homes

IT Systems Analyst

Austin, TX · On-site

Ask open-ended, qualifying questions to accurately identify, triage, and resolve internal customer needs as an entry-level, Tier 1 technician. * Maintain strict diligence in creating IT support ...

Clayton Homes

IT Systems Analyst

Austin, TX · On-site

Ask open-ended, qualifying questions to accurately identify, triage, and resolve internal customer needs as an entry-level, Tier 1 technician. * Maintain strict diligence in creating IT support ...

Brohn Homes

IT Systems Analyst

Austin, TX · On-site

Ask open-ended, qualifying questions to accurately identify, triage, and resolve internal customer needs as an entry-level, Tier 1 technician. * Maintain strict diligence in creating IT support ...

TEKsystems

Desktop Support

Austin, TX

$25 - $30/hr

Description The Desktop Tech is responsible for providing Level 2 hardware and software support to ... Experience Level Entry Level Job Type & Location This is a Contract to Hire position based out of ...

Hadronts

Entry Level Software Developer

Austin, TX

As your technology partner we utilize our great experience and expertise in industry of information ... We are seeking a highly motivated Software Developer to join our Decision Support Systems team to ...

Varsity Tutors

CompTIA A+ Tutor

Austin, TX · Remote

$25 - $40/hr

Emphasizes systematic troubleshooting approaches and connecting theory to hands-on IT support tasks ... for entry-level CompTIA A+ certification. * Effective Teaching Methods: Ability to identify ...

Varsity Tutors

CompTIA A+ Tutor

San Marcos, TX · Remote

$25 - $40/hr

Emphasizes systematic troubleshooting approaches and connecting theory to hands-on IT support tasks ... for entry-level CompTIA A+ certification. * Effective Teaching Methods: Ability to identify ...

Varsity Tutors

CompTIA A+ Tutor

Round Rock, TX · Remote

$25 - $40/hr

Emphasizes systematic troubleshooting approaches and connecting theory to hands-on IT support tasks ... for entry-level CompTIA A+ certification. * Effective Teaching Methods: Ability to identify ...

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Showing results 1-20

All JobsTech Support JobsEntry Level Tech Support JobsEntry Level Tech Support Jobs in Austin, TX

Entry Level Tech Support information

See Austin, TX salary details

$25.5K

$41K

$62.3K

How much do entry level tech support jobs pay per year?

As of Aug 4, 2026, the average yearly pay for entry level tech support in Austin, TX is $41,034.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,400.00 and $44,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an entry level tech support professional?

To thrive as an Entry Level Tech Support professional, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a high school diploma or relevant certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills are crucial for delivering timely technical solutions and ensuring customer satisfaction in a fast-paced support environment.

How to get into entry level tech support with no experience?

Entry level tech support roles often require basic knowledge of computer hardware, software, and troubleshooting skills. Gaining relevant certifications like CompTIA A+ and building hands-on experience through internships, volunteering, or personal projects can improve your chances. Strong communication skills and a willingness to learn are also important for entry-level candidates.

What is the difference between Entry Level Tech Support vs Help Desk Technician?

AspectEntry Level Tech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ often preferred
Work EnvironmentSupport for end-users, troubleshooting hardware/software issues, often in office or remote settingsAssist users with technical problems, provide remote or on-site support, typically in corporate or IT service environments
Employer & Industry UsageCommon in IT departments, tech companies, and customer support centersWidely used in corporate IT, government agencies, and service providers

Both roles involve assisting users with technical issues and require similar certifications. Entry Level Tech Support and Help Desk Technician positions often overlap in responsibilities, work environment, and industry usage, making them closely related entry-level IT support roles.

What are some common challenges faced by entry level tech support professionals, and how can they be effectively addressed?

Entry level tech support professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting unfamiliar technical issues, and communicating complex solutions to non-technical users. To address these challenges, it's helpful to develop strong problem-solving skills, maintain detailed documentation, and seek out mentorship or training from more experienced team members. Additionally, effective time management and clear, empathetic communication can greatly improve both user satisfaction and personal confidence in handling diverse support requests.

What is an entry level tech support job?

Entry level tech support jobs are positions designed for individuals who provide basic technical assistance and support to customers or end users. These roles typically involve troubleshooting hardware and software issues, answering questions about products or services, and helping users resolve common technology problems. Entry level tech support staff often work via phone, email, chat, or in person, and are expected to have strong communication skills as well as a fundamental understanding of computer systems. These jobs are a great starting point for those interested in a career in information technology, as they offer valuable hands-on experience and opportunities for advancement.
What are the most commonly searched types of Tech Support jobs in Austin, TX? The most popular types of Tech Support jobs in Austin, TX are:
What are popular job titles related to Entry Level Tech Support jobs in Austin, TX? For Entry Level Tech Support jobs in Austin, TX, the most frequently searched job titles are:
What job categories do people searching Entry Level Tech Support jobs in Austin, TX look for? The top searched job categories for Entry Level Tech Support jobs in Austin, TX are:
What cities near Austin, TX are hiring for Entry Level Tech Support jobs? Cities near Austin, TX with the most Entry Level Tech Support job openings:
Entry Level Tech Support jobs near you
Infographic showing various Entry Level Tech Support job openings in Austin, TX as of July 2026, with employment types broken down into 85% Full Time, 11% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $41,034 per year, or $19.7 per hour.

Entry Level Tech Support 100% WORK FROM HOME + Benefits

OneSupport, Inc.

San Marcos, TX • On-site, Remote

$12/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

OneSupport rating

6.4

Company rating: 6.4 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

29th of 71 rated call and contact centers

Job description

Hey there, are you looking for an awesome 100% work-from-home opportunity? Look no further because OneSupport is hiring Technical Support Representatives!
As part of our team, you'll enjoy lots of perks! Starting from day one of training, you will earn $12/hour. And after 90 days, you will have the opportunity to use Paid Time Off (PTO) - which starts accruing on day one.
There's also plenty of room for growth in our organization. We're committed to promoting exclusively from within, meaning that if you're the kind of person who's willing to work hard and go the extra mile, you'll have ample opportunities to advance your career and take on new challenges.
We offer benefits too! Depending on your employment status, you may qualify for medical, dental, vision, life insurance, and even 401k with matching.
Plus, we'll provide you with the paid training you need to succeed in your new role.
What exactly will you be doing in this new role, you ask? As a detail-oriented technical support specalist representative, you can take pride in your work as you follow up on client cases, ensuring that our customers receive the support they deserve. Let your passion for helping others shine through. It's a challenging role, but one that's incredibly rewarding - you'll be making a genuine difference in the lives of people who rely on our services every day.
To be considered for this position, you'll need a computer running an authentic/validated/native copy of Windows 11, a USB headset and webcam, and at least one 15" or larger monitor. Your internet speed should be at least 2 Mbps download and 1 Mbps upload, and a direct Ethernet connection is preferred.
In addition to having tech and customer service skills, you'll also need to be able to sit for extended periods of time, have manual dexterity, and type at a rate of 40 WPM with 80% accuracy. A job like this also requires a quiet and distraction-free workspace.
Currently, we can only hire applicants who are located in the beautiful states of Alabama, Arkansas, Florida*, Idaho, Kansas, Mississippi, Montana, Nevada, New Mexico (except Santa Fe County and Las Cruces), North Carolina, Ohio, South Carolina, Tennessee, Texas, Utah, Virginia*, and Wisconsin. If you call one of these states home, we would love to hear from you.
Come join the OneSupport team and start a new career from the comfort of your own home! Discover just how far your passion and determination can take you!
Job Types: Full-time, Part-time
Salary: $12.00 per hour
*Residents of Florida (if hired) will be offered $13 per hour per state law.
*Residents of Virginia (if hired) will be offered $12.41 per hour per state law.
Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Referral program
  • Vision insurance

Shift:
  • Day shift
  • Evening shift
  • Night shift

Weekly day range:
  • Weekend availability

Work setting:
  • Remote

Application Question(s):
  • Are you flexible on your availability for example Open to both day shift (AM) and night shift (PM) with/without a preference?

Shift availability:
  • Day Shift (Preferred)
  • Night Shift (Preferred)

Work Location: Remote
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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