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Entry Level Tech Support Jobs in Austin, TX (NOW HIRING)

Sky Systems, Inc. (SkySys)

AV Technician - Austin

Austin, TX · On-site

$20 - $25.50/hr

Sky Systems, Inc. is a company that provides technology support services, and they are seeking an ... Entry-level certifications (CompTIA A+, ITIL Foundation, basic AV training). • Audio Visual ...

Wander.com, Inc.

Entry Level Graphic Designer

Austin, TX · On-site

$45K/yr

... technology, and creating unforgettable experiences. About the role Wander is looking for an ... Visa sponsorship is not supported The pay range for this role is: 45,000 - 45,000 USD per year ...

Shop LC

Broadcast Engineer I (Entry Level)

Austin, TX · On-site

$45K - $55K/yr

Streaming and cloud-based broadcast technologies * Broadcast automation and server infrastructure ... Support the installation, configuration, maintenance, and operation of broadcast equipment.

ROKA

Customer Experience Specialist - Entry Level

Austin, TX · On-site

$16.75 - $22.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We've redefined what everyday eyewear can be by infusing cutting-edge sport performance technology ... Serve as a primary point of contact for customers, providing support via phone, email, and live ...

ROKA

Customer Experience Specialist - Entry Level

Austin, TX · On-site

$16.75 - $22.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We've redefined what everyday eyewear can be by infusing cutting-edge sport performance technology ... Serve as a primary point of contact for customers, providing support via phone, email, and live ...

ROKA

Customer Experience Specialist - Entry Level

Austin, TX · On-site

$16.75 - $22.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We've redefined what everyday eyewear can be by infusing cutting-edge sport performance technology ... Serve as a primary point of contact for customers, providing support via phone, email, and live ...

Hadronts

Entry Level Infermatica(ETL) Developer

Austin, TX · On-site

$50.50 - $66.25/hr

As your technology partner we utilize our great experience and expertise in industry of information ... You will work beside Sr. Informatica Developers in support of a highly visible implementation of ...

Kelly Services

Entry Level Facilities Technician

Taylor, TX

$22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Hours: 8a-5p Monday- Friday Compensation: starting at $22/hr As an entry-level Facilities ... Technology. As part of our promise to talent, Kelly supports those who work with us through a ...

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Showing results 41-60

All JobsTech Support JobsEntry Level Tech Support JobsEntry Level Tech Support Jobs in Austin, TX

Entry Level Tech Support information

See Austin, TX salary details

$26.8K

$43.1K

$65.4K

How much do entry level tech support jobs pay per year?

As of Aug 14, 2026, the average yearly pay for entry level tech support in Austin, TX is $43,098.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,200.00 and $46,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an entry level tech support professional?

To thrive as an Entry Level Tech Support professional, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a high school diploma or relevant certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills are crucial for delivering timely technical solutions and ensuring customer satisfaction in a fast-paced support environment.

How to get into entry level tech support with no experience?

Entry level tech support roles often require basic knowledge of computer hardware, software, and troubleshooting skills. Gaining relevant certifications like CompTIA A+ and building hands-on experience through internships, volunteering, or personal projects can improve your chances. Strong communication skills and a willingness to learn are also important for entry-level candidates.

What is the difference between Entry Level Tech Support vs Help Desk Technician?

AspectEntry Level Tech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ often preferred
Work EnvironmentSupport for end-users, troubleshooting hardware/software issues, often in office or remote settingsAssist users with technical problems, provide remote or on-site support, typically in corporate or IT service environments
Employer & Industry UsageCommon in IT departments, tech companies, and customer support centersWidely used in corporate IT, government agencies, and service providers

Both roles involve assisting users with technical issues and require similar certifications. Entry Level Tech Support and Help Desk Technician positions often overlap in responsibilities, work environment, and industry usage, making them closely related entry-level IT support roles.

What are some common challenges faced by entry level tech support professionals, and how can they be effectively addressed?

Entry level tech support professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting unfamiliar technical issues, and communicating complex solutions to non-technical users. To address these challenges, it's helpful to develop strong problem-solving skills, maintain detailed documentation, and seek out mentorship or training from more experienced team members. Additionally, effective time management and clear, empathetic communication can greatly improve both user satisfaction and personal confidence in handling diverse support requests.

What is an entry level tech support job?

Entry level tech support jobs are positions designed for individuals who provide basic technical assistance and support to customers or end users. These roles typically involve troubleshooting hardware and software issues, answering questions about products or services, and helping users resolve common technology problems. Entry level tech support staff often work via phone, email, chat, or in person, and are expected to have strong communication skills as well as a fundamental understanding of computer systems. These jobs are a great starting point for those interested in a career in information technology, as they offer valuable hands-on experience and opportunities for advancement.

What are the most commonly searched types of Tech Support jobs in Austin, TX?

The most popular types of Tech Support jobs in Austin, TX are:

What are popular job titles related to Entry Level Tech Support jobs in Austin, TX?

For Entry Level Tech Support jobs in Austin, TX, the most frequently searched job titles are:

What job categories do people searching Entry Level Tech Support jobs in Austin, TX look for?

The top searched job categories for Entry Level Tech Support jobs in Austin, TX are:

What cities near Austin, TX are hiring for Entry Level Tech Support jobs?

Cities near Austin, TX with the most Entry Level Tech Support job openings:

Entry Level Tech Support jobs near you
Infographic showing various Entry Level Tech Support job openings in Austin, TX as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, 1% Temporary, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $43,088 per year, or $20.7 per hour.

AV Technician - Austin

Sky Systems, Inc. (SkySys)

Austin, TX • On-site

$20 - $25.50/hr

Full-time

Re-posted 11 days ago

Job description

Job Summary:
Sky Systems, Inc. is a company that provides technology support services, and they are seeking an L1 AV Technician to provide onsite support for desktops and audio-visual systems. The technician will perform troubleshooting, coordinate with remote teams and vendors, and ensure smooth day-to-day operations across the site.
Responsibilities:
• Perform desktop and notebook troubleshooting, including warranty repair coordination and break-fix activities.
• Manage and track loaner/spare devices using customer-provided systems.
• Provide L1 AV support for meeting rooms, including device checks, resets, room readiness, and basic hardware troubleshooting.
• Manage conference room accounts (add/remove users, password resets, ownership updates).
• Assist with basic troubleshooting of corporate printers (toner replacement, waste cartridge changes).
• Provide smart-hands assistance for onsite infrastructure and network checks (ports, cabling, patch panels, access points, power verification, device resets).
• Coordinate with third-party vendors and procurement teams when required.
• Support equipment replacement or reset during failures under guidance from central IT.
• Ability to work at height when required (ladder/lift).
• Maintain communication with onsite/offsite teams to report changes, issues, or updates.
• Ensure proper coverage during leaves and follow site operational processes/SOPs.
Qualifications:
Required:
• 2–4 years of experience in IT and AV support.
• Hands-on troubleshooting experience with desktops, laptops, and meeting room devices.
• Basic understanding of network fundamentals (LAN ports, cabling, patching, device resets).
• Familiarity with conferencing platforms (Microsoft Teams, Zoom, Webex).
• Ability to perform physical tasks, including lifting equipment and working at height.
• Strong communication, customer service, and documentation skills.
• Ability to follow SOPs, ticketing processes, and escalation guidelines.
Preferred:
• Experience using ITSM tools (ServiceNow, Jira).
• Exposure to AV control systems or room management systems.
• Basic understanding of AV-over-IP or networked AV environments.
• Experience working in enterprise or fast-paced onsite environments.
• Entry-level certifications (CompTIA A+, ITIL Foundation, basic AV training).
• Audio Visual Support
• Basic understanding of networking and TCPIP
• Basic understanding of fiber, copper, network infrastructure
• Crestron Fusion
• Hardware support
• Experience working with technologies such as Extron, Crestron, Fusion, Managed Teams Room devices
• Ability to explain networks and connection types and troubleshoot multiple connection types (Home or Corp)
• Ability to explain work with and differentiate between different connection types & troubleshoot connectivity
• Skilled Communications 'Specialist,' known for delivering clear and succinct messages without disclosing internal details.
• Experience working in an enterprise environment with Crestron/Fusion at the server and application layer
• Experience supporting Microsoft, Lenovo, Client, Dell & Apple Certified
• CompTI certA A+
• OEM Certifications
Company:
SkySys is a technology, engineering consulting and services company that provides Staffing, Managed, and Professional Services for clients globally ranging from 25 to 250,000+ employees. Founded in 2011, the company is headquartered in Raleigh, USA, with a team of 201-500 employees. The company is currently Growth Stage.

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