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Entry Level Tech Support Jobs in Houston, TX (NOW HIRING)

AMS Staffing, Inc.

IT Support Analyst- 3578759

Houston, TX · Hybrid

$55K - $65K/yr

This entry-level role reports to the Director of IT and is ideal for professionals with 3 years of IT support experience, preferably within the legal industry. Key Responsibilities: * Provide Tier 1 ...

Capgemini

Entry Level Technologist

Houston, TX · On-site

As an Entry-Level Technology Consultant at Sogeti, you will join one of our core practices based on ... Life at Sogeti - Sogeti supports all aspects of your well-being throughout the changing stages of ...

Sogeti

Entry Level Technologist

Houston, TX · On-site

$24.25 - $33.50/hr

As an Entry-Level Technology Consultant at Sogeti, you will join one of our core practices based on ... Life at Sogeti - Sogeti supports all aspects of your well-being throughout the changing stages of ...

Sogeti

Entry Level Technologist

Houston, TX · On-site

$24.25 - $33.50/hr

As an Entry-Level Technology Consultant at Sogeti, you will join one of our core practices based on ... Life at Sogeti - Sogeti supports all aspects of your well-being throughout the changing stages of ...

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All JobsTech Support JobsEntry Level Tech Support JobsEntry Level Tech Support Jobs in Houston, TX

Entry Level Tech Support information

See Houston, TX salary details

$26.2K

$42.1K

$63.9K

How much do entry level tech support jobs pay per year?

As of Aug 19, 2026, the average yearly pay for entry level tech support in Houston, TX is $42,127.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,300.00 and $45,500.00 per year, depending on experience, location, and employer.

What is an entry level tech support job?

Entry level tech support jobs are positions designed for individuals who provide basic technical assistance and support to customers or end users. These roles typically involve troubleshooting hardware and software issues, answering questions about products or services, and helping users resolve common technology problems. Entry level tech support staff often work via phone, email, chat, or in person, and are expected to have strong communication skills as well as a fundamental understanding of computer systems. These jobs are a great starting point for those interested in a career in information technology, as they offer valuable hands-on experience and opportunities for advancement.

What are the key skills and qualifications needed to thrive as an entry level tech support professional?

To thrive as an Entry Level Tech Support professional, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a high school diploma or relevant certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills are crucial for delivering timely technical solutions and ensuring customer satisfaction in a fast-paced support environment.

What are some common challenges faced by entry level tech support professionals, and how can they be effectively addressed?

Entry level tech support professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting unfamiliar technical issues, and communicating complex solutions to non-technical users. To address these challenges, it's helpful to develop strong problem-solving skills, maintain detailed documentation, and seek out mentorship or training from more experienced team members. Additionally, effective time management and clear, empathetic communication can greatly improve both user satisfaction and personal confidence in handling diverse support requests.

What is the difference between Entry Level Tech Support vs Help Desk Technician?

AspectEntry Level Tech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ often preferred
Work EnvironmentSupport for end-users, troubleshooting hardware/software issues, often in office or remote settingsAssist users with technical problems, provide remote or on-site support, typically in corporate or IT service environments
Employer & Industry UsageCommon in IT departments, tech companies, and customer support centersWidely used in corporate IT, government agencies, and service providers

Both roles involve assisting users with technical issues and require similar certifications. Entry Level Tech Support and Help Desk Technician positions often overlap in responsibilities, work environment, and industry usage, making them closely related entry-level IT support roles.

How to get into entry level tech support with no experience?

Entry level tech support roles often require basic knowledge of computer hardware, software, and troubleshooting skills. Gaining relevant certifications like CompTIA A+ and building hands-on experience through personal projects or volunteering can improve your chances; strong communication skills and a willingness to learn are also important.

What are the most commonly searched types of Tech Support jobs in Houston, TX?

The most popular types of Tech Support jobs in Houston, TX are:

What are popular job titles related to Entry Level Tech Support jobs in Houston, TX?

For Entry Level Tech Support jobs in Houston, TX, the most frequently searched job titles are:

What job categories do people searching Entry Level Tech Support jobs in Houston, TX look for?

The top searched job categories for Entry Level Tech Support jobs in Houston, TX are:

What cities near Houston, TX are hiring for Entry Level Tech Support jobs?

Cities near Houston, TX with the most Entry Level Tech Support job openings:

Entry Level Tech Support jobs near you
Infographic showing various Entry Level Tech Support job openings in Houston, TX as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $42,127 per year, or $20.3 per hour.

IT Support Analyst- 3578759

AMS Staffing, Inc.

Houston, TX • Hybrid

$55K - $65K/yr

Full-time

Re-posted 7 days ago

Job description

Job Title: IT Support Analyst

Location: Houston-77056

Salary/Payrate: $55K-$65K annually and AWESOME benefits!!!

Work Environment: Hybrid (4 days in office/1 remote)

Term: Permanent

Bachelor’s degree required: No

Referral Fee: AMS will pay $500 should the person you refer gets hired

 


JOB DESCRIPTION

 

 

Job Summary: IT Support Analyst – Houston, TX

Our client, a well-regarded law firm in Houston, is seeking a full-time, in-office IT Support Analyst to join their Information Technology Services team. This entry-level role reports to the Director of IT and is ideal for professionals with 3 years of IT support experience, preferably within the legal industry.



Key Responsibilities:

  • Provide Tier 1 help desk support via ticketing system
  • Troubleshoot software, hardware, and networking issues for both onsite and remote users
  • Assist with user onboarding and offboarding
  • Maintain IT inventory and manage equipment check-in/out
  • Support anti-virus software, patch management, and network troubleshooting
  • Help maintain the help desk portal and document internal how-tos
  • Set up and support conference room tech and user phone/headset systems



Required Skills:

  • Proficiency in Microsoft Windows 11, Office Suite, and Active Directory
  • Basic networking knowledge (TCP/IP, DHCP, DNS)
  • Understanding of Group Policies, file and print services, and event log analysis
  • Experience with Microsoft Teams, Teams Telephony, and Ivanti systems
  • Strong organizational, communication, and customer service skills



Physical Requirements:

  • Must be able to lift up to 30 pounds



Education:

  • Minimum high school diploma or equivalent