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No Experience Desktop Support Jobs in Austin, TX

LEIF JOHNSON FORD II LTD

Desktop Support Technician

Austin, TX · On-site

$20.25 - $25.50/hr

... focused Desktop Support Technician to provide technical assistance to end users across the ... The ideal candidate will have hands-on experience with Microsoft 365 user setup, computer hardware ...

Artech Information System LLC

DESKTOP SUPPORT

Austin, TX

$20 - $25.50/hr

... remove desktop PCs and monitors. * Remote take-over skills a plus. Must have good verbal and written skills, as well as ability to interact positively with clients. * The support platform is ...

Neubus

Desktop Support Technician

Round Rock, TX · On-site

$18.75 - $24/hr

Desktop Support Technician Department: Information Technology KEY JOB RESPONSIBILITIES * Setup and ... EXPERIENCE, KNOWLEDGE, SKILLS & ABILITIES * Strong technical problem-solving skills. * Ability to ...

Dover Corporation

Desktop Support Analyst

Austin, TX

$23 - $31/hr

Experience with Help Desk ticketing systems * Ability to operate tools, components, and peripheral accessories. * Able to read and understand technical manuals, procedural documentation, and OEM ...

Dover Corporation

Desktop Support Analyst

Austin, TX · On-site

$23.50 - $31.50/hr

Experience with Help Desk ticketing systems * Ability to operate tools, components, and peripheral accessories. * Able to read and understand technical manuals, procedural documentation, and OEM ...

Dover Corporation

Desktop Support Analyst

Austin, TX · On-site

$23.50 - $31.50/hr

Experience with Help Desk ticketing systems * Ability to operate tools, components, and peripheral accessories. * Able to read and understand technical manuals, procedural documentation, and OEM ...

GTS

Desktop Support Agent

Liberty Hill, TX · On-site

Creates a positive customer support experience and builds strong relationships through prompt and ... desktop PCs, laptops, tablets, mobile devices, printers and various location specific equipment.

New

iTech US, Inc.

Desktop Support ( Data Center)

Austin, TX

$20 - $25.50/hr

Desktop Support Location: Austin, TX 12+ Months * Rack, Build, cable, configure, and provision ... Ready to travel on need basis Desired experience: * Operating System Installation Windows Server ...

Apex Systems

Austin Desktop Lead

Austin, TX

Experience: 2+ years of experience in IT support, desktop support, or help desk roles, with a focus on troubleshooting and escalation. Technical Skills: * Proficiency in Windows and macOS operating ...

Atlas Technica

Systems Engineer - Dedicated

Austin, TX · On-site

Adherence to strict change control procedures Requirements: * 2 years of IT Experience (Desktop Support, Systems Engineering, Systems Administration) * End-User Support / Desktop Support: Microsoft ...

Atlas Technica

Systems Engineer - Dedicated

Austin, TX · On-site

Adherence to strict change control procedures Requirements: * 2 years of IT Experience (Desktop Support, Systems Engineering, Systems Administration) * End-User Support / Desktop Support: Microsoft ...

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How much do no experience desktop support jobs pay per hour?

As of May 28, 2026, the average hourly pay for no experience desktop support in Austin, TX is $22.76, according to ZipRecruiter salary data. Most workers in this role earn between $19.28 and $24.52 per hour, depending on experience, location, and employer.

What is a No Experience Desktop Support job?

A No Experience Desktop Support job is an entry-level role where you assist users with basic computer issues, such as software installations, troubleshooting hardware problems, and setting up network connections. Employers hiring for these roles often provide on-the-job training, so prior experience isn't required. Strong problem-solving skills, customer service abilities, and a willingness to learn are essential. This position is a great way to start a career in IT and gain hands-on technical experience.

What are the key skills and qualifications needed to thrive in the No Experience Desktop Support position, and why are they important?

To thrive as a No Experience Desktop Support professional, you need a fundamental understanding of computer hardware, operating systems, and troubleshooting concepts, often acquired through self-study or entry-level IT courses. Familiarity with Windows and Mac OS, basic networking tools, and optionally CompTIA A+ or similar beginner certifications is helpful. Strong communication, patience, and problem-solving skills set you apart in this customer-facing role. These abilities are essential for efficiently resolving user issues and supporting smooth business operations in a fast-paced environment.

What are the typical daily responsibilities for someone in a No Experience Desktop Support position?

As a No Experience Desktop Support technician, your daily tasks often include answering user support tickets, troubleshooting hardware and software issues, setting up new computers or accounts, and assisting with password resets. You may also provide step-by-step guidance to employees, escalate complex problems to senior team members, and document solutions for future reference. Collaboration with IT colleagues and clear communication with users are key parts of your routine. This role is designed to build your technical skills while gaining hands-on experience in a supportive team environment.
More about No Experience Desktop Support jobs
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What cities near Austin, TX are hiring for No Experience Desktop Support jobs? Cities near Austin, TX with the most No Experience Desktop Support job openings:
No Experience Desktop Support jobs near you
Infographic showing various No Experience Desktop Support job openings in Austin, TX as of May 2026, with employment types broken down into 33% Part Time, and 67% Contract. Highlights an 100% In-person job distribution, with an average salary of $47,346 per year, or $22.8 per hour.

Desktop Support Technician

LEIF JOHNSON FORD II LTD

Austin, TX • On-site

$20.25 - $25.50/hr

Other

Posted 4 days ago

Job description

Location: 501 E. Koenig Ln (moving to 9300 W. Hwy 71 during the summer)
Department: IT

Job Summary

We are seeking a reliable and customer-focused Desktop Support Technician to provide technical assistance to end users across the organization. The ideal candidate will have hands-on experience with Microsoft 365 user setup, computer hardware and software troubleshooting, and a solid foundational understanding of networking and security concepts.

Key Responsibilities

  • Provide Tier 1–2 desktop support for Windows-based workstations, laptops, printers, and peripherals
  • Set up, configure, and support Microsoft 365 user accounts, including email, licensing, and basic administration
  • Troubleshoot and resolve hardware issues such as desktops, laptops, monitors, and related accessories
  • Install, configure, and maintain operating systems and standard business applications
  • Assist with basic network troubleshooting (connectivity, Wi-Fi, VPN, printers, ports)
  • Support basic security practices, including endpoint protection, password resets, MFA support, and user access requests
  • Document issues, solutions, and procedures within the ticketing system
  • Escalate complex technical issues to senior IT staff as needed
  • Deliver friendly, professional, and timely support to end users

Required Qualifications

  • 1–3 years of experience in a desktop support, help desk, or similar IT role
  • General knowledge of Microsoft 365 user setup and support
  • Strong understanding of Windows operating systems (Windows 10/11)
  • Experience with hardware troubleshooting and basic computer repair
  • Fundamental knowledge of networking concepts (TCP/IP, DNS, DHCP, LAN/WAN)
  • Basic understanding of IT security principles and best practices
  • Excellent communication and customer service skills
  • Must have a valid driver’s license
  • Able to perform physical
  • Ability to prioritize tasks and work independently in a fast-paced environment

Physical Requirements

  • Ability to lift and move IT equipment up to approximately 40–50 pounds
  • Ability to bend, kneel, crouch, and crawl to access desks, equipment racks, and cabling
  • Ability to stand or walk for extended periods while performing support tasks
  • Ability to use hand tools and perform repetitive tasks related to hardware installation and repair
  • Ability to work in confined spaces such as under desks or in network closets when required

Preferred Qualifications

  • Associate’s or Bachelor’s degree in Information Technology or related field
  • Relevant certifications (CompTIA A+, Network+, Microsoft certifications)
  • Experience with ticketing systems and remote support tools
  • Familiarity with Active Directory and basic group policies

What We Offer

  • Competitive compensation and benefits
  • Opportunities for professional growth and training
  • Collaborative and supportive IT team environment
  • Exposure to a wide range of technologies and systems

To Apply:
Submit your resume and a brief cover letter detailing your relevant experience.

Apply