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Application Support Jobs in Texas (NOW HIRING)

Summary We have an exceptional entry-level opportunity for the right individual as an Application Support Specialist. This position is responsible for providing our clients with support and training ...

... in IT support, automation, or application development a plus Skills Strong interpersonal, written, and verbal communication skills, and interface effectively with individuals at various levels ...

... in IT support, automation, or application development a plus Skills Strong interpersonal, written, and verbal communication skills, and interface effectively with individuals at various levels ...

Summary We have an exceptional entry-level opportunity for the right individual as an Application Support Specialist. This position is responsible for providing our clients with support and training ...

As a Lead Application Support Engineer - ServiceNow , you will be a key technical member of the ServiceNow Application Operations team, serving as the sixth team member supporting DTCC's enterprise ...

As a Lead Application Support Engineer - ServiceNow , you will be a key technical member of the ServiceNow Application Operations team, serving as the sixth team member supporting DTCC's enterprise ...

Friday is remote in Austin, TX Our client seeks a P2 Application Support Engineer to join a second-level support team responsible for stability, reliability, and performance of a financial technology ...

... application support in energy trading (We are looking for both mid-level and senior-level candidate) * Strong technical foundation: SQL, Linux or Unix, Scripting knowledge (shell, Python is a plus)

Showing results 41-60

Application Support information

See Texas salary details

$28.9K

$150.2K

$191.9K

How much do application support jobs pay per year?

As of Aug 8, 2026, the average yearly pay for application support in Texas is $150,172.00, according to ZipRecruiter salary data. Most workers in this role earn between $97,800.00 and $191,000.00 per year, depending on experience, location, and employer.

What is the difference between Application Support vs Help Desk Support?

AspectApplication SupportHelp Desk Support
CredentialsIT certifications, technical skillsBasic IT knowledge, customer service skills
Work EnvironmentFocused on specific applications, technical troubleshootingGeneral IT issues, user support across multiple systems
Employer & IndustryTech companies, software firms, enterprise ITAny organization with IT needs, including small businesses
Search & Comparison IntentUnderstanding technical roles, specialized supportGeneral IT support, user assistance

Application Support involves specialized technical troubleshooting and maintenance of specific software applications, often requiring technical certifications. Help Desk Support provides broader user assistance for various IT issues, focusing on customer service and basic troubleshooting. While both roles support IT users, Application Support is more technical and application-specific, whereas Help Desk Support covers a wider range of general IT problems.

What does an application support do?

Application support employees manage the usability of a program for their employer and clients. There are various roles that provide service for a particular software, and the specific job duties vary. For example, application support analysts or specialists are often the first points of contact for clients having issues with the program. They determine the problem the customer has and attempts to fix it. This is similar to a customer service role, but application support jobs often involve technical skills and database management. If they are unable to fix the problem, they transfer the client to application support leads or another supervisor to handle. Engineers or developers in this field help clients adjust the software to better meet their needs or resolve current problems they are facing when using the program.

What are application support roles?

Application Support roles involve assisting users and organizations in resolving issues related to software applications. This typically includes troubleshooting technical problems, providing guidance on software usage, performing routine maintenance, and escalating more complex issues to development teams. Application Support professionals ensure that applications run smoothly and meet business needs. They often act as a bridge between end-users and IT departments, ensuring rapid problem resolution and minimizing downtime.

How does an application support professional typically collaborate with development and IT teams to resolve complex issues?

Application Support professionals act as a crucial link between end-users, development, and IT infrastructure teams. When complex issues arise, they gather detailed information from users, replicate problems, and escalate unresolved technical issues to developers while providing clear documentation. They also coordinate with IT teams to ensure that system dependencies, configurations, or server-related matters are addressed. Regular communication and participation in cross-functional meetings help ensure that issues are resolved efficiently and that system improvements are implemented based on user feedback.

What are the key skills and qualifications needed to thrive as an application support specialist, and why are they important?

To thrive as an Application Support Specialist, you need strong problem-solving skills, a solid understanding of software applications, and often a degree in computer science or a related field. Familiarity with ticketing systems, SQL databases, and commonly used IT service management tools like ServiceNow is typically required. Excellent communication, patience, and the ability to work under pressure help you effectively address user concerns and collaborate with technical teams. These skills ensure timely resolution of issues, minimize downtime, and maintain high levels of user satisfaction.
What are the most commonly searched types of Application Support jobs in Texas? The most popular types of Application Support jobs in Texas are:
What are popular job titles related to Application Support jobs in Texas? For Application Support jobs in Texas, the most frequently searched job titles are:
What cities in Texas are hiring for Application Support jobs? Cities in Texas with the most Application Support job openings:
Infographic showing various Application Support job openings in Texas as of August 2026, with employment types broken down into 61% Full Time, and 39% Contract. Highlights an 100% In-person job distribution, with an average salary of $150,172 per year, or $72.2 per hour.

Application Support Specialist

Cresa

Addison, TX โ€ข On-site

Full-time

Posted 16 days ago


Job description

Job Description
At Cresa, we believe our clients deserve better. A better space to work, create, build, grow. A better outcome for their people and organization. A better partner who puts their needs first, helping them navigate the landscape, tilting the playing field in their favor and giving them an insider's edge.
Our mission is to find and foster the best environment for every business. Our purpose is to think beyond space - strengthening those we serve and enhancing quality of life for our clients and employees. We are built to champion our clients' aspirations through real estate. When considering partnership, we strive to connect with those who share our values: Work Together, Create Value, Be Tenacious, Enhance Community, and Embrace Diversity.
We believe in being the change. We work together to find new ways of doing things that create value for our clients - and for each other. Because there is not much that feels better than collaborating to make a positive difference each day.
At Cresa, we offer an opportunity to be part of something bigger. To learn, advance, mentor and be recognized. Your voice will be heard, and you will be valued for both your individual and team contributions.
Summary
We have an exceptional entry-level opportunity for the right individual as an Application Support Specialist. This position is responsible for providing our clients with support and training for Cresa's various software applications.
Essential duties and responsibilities:
  • Providing phone and email support to clients including logging and monitoring calls and emails in ticket tracking system following Cresa's support process
  • Escalating unresolved calls and emails and clearly articulating issues to the escalation team
  • Creating statement of work documents for requests outside of our standard support agreement
  • Providing ad-hoc reports using our software (no programming required)
  • Training clients to use our various software packages and modules
  • Working with clients and development to identify and QA test bug fixes and assisting QA with software testing
  • Performing other support and help desk duties as assigned

Qualifications:
  • Excellent communication, organization and interpersonal skills
  • Must be Customer Service oriented and capable of providing excellent customer service to our Clients
  • Excellent problem-solving skills and usage of knowledgebase
  • Outstanding work ethic and commitment to individual and organizational success
  • Demonstrated ability to learn new things and doing things better
  • Excellent analytical and advanced troubleshooting skills with end-users/customers
  • Exemplary business ethics, professionalism, and integrity
  • The ability to manage multiple tasks and projects, both independently and also as part of a team

Physical Requirements:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.
NOTE: The job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; supervisors may assign other duties as deemed necessary.
Cresa is committed to developing and maintaining a diverse workforce. Cresa strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran's status, genetic information, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law