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Weekend Itsm Jobs in Texas (NOW HIRING)

BravoTech

Application Support Analyst

Irving, TX · On-site

Hands-on experience with ServiceNow or similar ITSM platforms. * Experience supporting 100+ end ... Willingness to participate in weekend or holiday support as business needs require. Preferred ...

Catalyst Corporate Fede

Desktop Support Analyst II

Plano, TX · On-site

$21.75 - $29.25/hr

This position schedules and performs routine and weekend support and may be called upon to provide ... Advance knowledge of Help Desk monitoring software (ITSM) * Advanced Smartphone experience (iOS and ...

Oxy

IT Services Specialist II

Houston, TX · On-site

Log and track all incidents and service requests using company-provided ITSM tools (e.g ... Available for after-hours callouts (nights and weekends) as needed. Demonstrated ability to ...

Oxy

IT Services Specialist II

Houston, TX · On-site

Log and track all incidents and service requests using company-provided ITSM tools (e.g ... Available for after-hours callouts (nights and weekends) as needed. Demonstrated ability to ...

Mastech Digital

Change Management Analyst

Irving, TX · On-site

... weekends. * Collaborate closely with change owners to ensure compliance and CAB readiness ... related ITSM function. * ITIL Foundation certification required * Hands-on proficiency with ...

Startekk Inc

RPA Operations Lead Architect

Plano, TX

... weekends and month ends whenever required including nonBusiness hours * Actively engage with ... Experience in Azure Cloud ITSM and Agile practices GitHub Azure DevOps * Must have experience on ...

Startekk Inc

RPA Operations Lead Architect

Plano, TX · On-site

... weekends and month ends whenever required including nonBusiness hours * Actively engage with ... Experience in Azure Cloud ITSM and Agile practices GitHub Azure DevOps * Must have experience on ...

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All JobsItsm JobsWeekend Itsm JobsWeekend Itsm Jobs in Texas

Weekend Itsm information

What is the difference between Weekend Itsm vs Weekend Service Desk Technician?

AspectWeekend ItsmWeekend Service Desk Technician
CertificationsITIL, CompTIA A+ITIL, CompTIA A+
Work EnvironmentIT support, incident management, remote and on-siteHelp desk support, troubleshooting, remote assistance
Industry UsageIT service management, enterprise supportIT support, customer service roles

Weekend Itsm and Weekend Service Desk Technician roles both focus on IT support and incident resolution, often requiring similar certifications like ITIL and CompTIA A+. While Weekend Itsm emphasizes IT service management processes, Weekend Service Desk Technicians typically handle end-user support and troubleshooting. Both roles are common in IT departments and support environments, with overlapping skills but different primary responsibilities.

What are the most commonly searched types of Itsm jobs in Texas? The most popular types of Itsm jobs in Texas are:
What are popular job titles related to Weekend Itsm jobs in Texas? For Weekend Itsm jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Weekend Itsm jobs in Texas look for? The top searched job categories for Weekend Itsm jobs in Texas are:
What cities in Texas are hiring for Weekend Itsm jobs? Cities in Texas with the most Weekend Itsm job openings:
Weekend Itsm jobs near you

Manager, IT Enterprise Asset Manager (31889)

GI Alliance

Southlake, TX • On-site

$115K - $125K/yr

Full-time

Posted 21 days ago

GI Alliance rating

6.4

Company rating: 6.4 out of 10

Based on 69 frontline employees who took The Breakroom Quiz

639th of 887 rated healthcare providers

Job description

Position purpose
The IT Enterprise Asset Manager / Application Administrator (ITSM / ITAM) will provide advanced technical support and administration of the current SolarWinds Orion asset management/monitoring platform as well as the SolarWinds SaaS based ITSM Suite.
Responsibilities/Duties/Functions/Tasks:
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
  • Be the subject matter expert for our organization on ITSM and Asset Management concepts and processes.
  • Primary platform owner and key support for our current SolarWinds ITAM and ITSM systems. Provide support on both platforms and coordinate with the respective vendors for licensing, upgrades, and support.
  • Lead on educating key stakeholders on both ITSM & ITAM concepts and best practices aligned with ITIL.
  • Interface with executives, engineers, and vendor technical support resources as requested.
  • Configure, manage and support monitoring of our enterprise key resources using SolarWinds Orion
  • Configure, manage and support asset discovery across our enterprise using SolarWinds Orion
  • Configure, manage and support SolarWinds ITSM for use in supporting IT and HR functions across our enterprise
  • In cooperation with the respective IT platform owners, create asset lifecycle plans, processes, dashboards and reports which can be used for both compliance reporting and budget planning
  • Document data flows between internal and external environments.
  • Participate in on-going certification and training opportunities.
  • Provide mentoring and leadership to team members as appropriate.
  • Solid understanding of network protocols
  • Perform other duties as assigned
  • Ensure compliance with organizational and regulatory standards.

Required Qualifications:
  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • 3+ years of successful experience in the role of IT Asset Management for an enterprise organization with more than 10k in IT assets
  • 3+ years of experience with SolarWinds ITSM and ITAM products.
  • 3+ years of experience with ITIL concepts and specifically Service Management
  • Excellent problem-solving and communication skills.
  • Based in the Dallas / Ft Worth metroplex for in office, physical presence weekly

Preferred Qualifications:
  • SolarWinds Orion Administration (NPM/NCM)
  • ITIL/ITSM relevant portfolio management experience
  • ServiceNow Administration Fundamentals (CSA)
  • Networking and VMware experience is a plus

Qualifications
Education: Bachelor's degree in computer science, business or appropriate field. Without benefit of a degree, equivalent on-the-job or technical training and progressive experience may be acceptable.
Professional Experience: 5-10 years of experience supporting enterprise applications (minimum of 2-5 years of NetSuite experience required). Experience with applications or applicable business financial field is preferred.
Required Qualifications
• Experience with enterprise platforms such as: ERP systems (NetSuite), Spend Management Platforms (Coupa), Cash Management Systems (Kyriba)
• Proficiency in JavaScript (SuiteScript)
• Workflow and integration tools
Performance Requirements:
• Maintains positive relationships and is effective in interacting with internal customers
• Maintains positive relationships and is effective in interacting with external customers
• Proactive in meeting customers' needs. Responds promptly to customer needs or requests
• Maintains productive business relationships with peers, users and supervisors
• Follows through on planned assignments within assigned timeframes
• Ability to identify problems and discrepancies, independently perform research and analysis of causes, and recommend corrective actions
• Effectively prioritizes assignments
• Possesses a strong attention to detail
• Demonstrates a willingness to accept extra assignments
• Adjusts to change, work pressures or different situations without undue stress
• Demonstrates skill in developing improvements in work methods and business operations
• Assists with the development of specific work plans and due dates with minimal supervision
• Experience with third party vendors such as NetSuite, Coupa, Adaptive, FloQast and Kyriba a plus but not mandatory
Equipment Operated: Standard office equipment including computers, fax machines, copiers, printers, telephones, etc.
Work Environment: Work requires hand dexterity for office machine operation, stooping and bending to files and supplies, mobility to complete errands, or sitting for extended periods of time. Occasionally lifting files or paper weighing up to 20 pounds. Occasionally work environment may be very stressful.
Mental/Physical Requirements: Normal office environment. May view computer screens for long periods of time. Occasional evening or weekend work.

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