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System Support Analyst Jobs in Ohio (NOW HIRING)

Aep

Systems Support Analyst Principal

Columbus, OH · On-site

$99K - $128K/yr

Support Supply Chain, Procurement, and Fleet Operations (SCPFO) systems and technology ... Identify research and resolve data, system and business integrity issues. Collaborate with SCPFO ...

Acumen Solutions

Support Analyst

Cleveland, OH · On-site

Acumen Solutions seeks a talented Support Analyst to join our strong technology team responsible ... Technical aptitude * Bachelor's degree in Management Information Systems or related field

Acumen Solutions

Support Analyst

Cleveland, OH · On-site

Acumen Solutions seeks a talented Support Analyst to join our strong technology team responsible ... Information Systems or related field - Authorized to work for any U.S. employer Additional ...

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All JobsSystem Support Analyst JobsSystem Support Analyst Jobs in Ohio

System Support Analyst information

See Ohio salary details

$14

$30

$49

How much do system support analyst jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for system support analyst in Ohio is $30.70, according to ZipRecruiter salary data. Most workers in this role earn between $22.84 and $37.93 per hour, depending on experience, location, and employer.

What jobs in the US pay 300,000 a year?

For a System Support Analyst, earning $300,000 annually is uncommon and typically requires senior-level experience, specialized skills, or managerial responsibilities. High salaries in IT support roles are more often found in executive or consulting positions, or through combined compensation packages including bonuses and stock options. Most support analyst roles have lower base salaries, but advanced certifications and extensive experience can lead to higher earnings.

What are the key skills and qualifications needed to thrive as a System Support Analyst, and why are they important?

To thrive as a System Support Analyst, you need a solid understanding of IT systems, troubleshooting methodologies, and knowledge of operating systems, typically supported by a degree in computer science or related field. Familiarity with ticketing systems, remote desktop tools, and certifications such as CompTIA A+ or Microsoft Certified: Azure Fundamentals are often required. Excellent problem-solving abilities, communication skills, and a customer-focused attitude help you stand out in this role. These skills ensure timely resolution of system issues, minimize downtime, and maintain optimal performance for end-users and organizations.

What is the difference between System Support Analyst vs Network Support Specialist?

AspectSystem Support AnalystNetwork Support Specialist
CertificationsCompTIA A+, Network+; Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentCorporate IT departments, help desksNetwork operations centers, enterprise networks
Primary FocusSupporting and troubleshooting computer systems and softwareMaintaining and troubleshooting network infrastructure
Common UsageIT support roles in various industriesNetwork-specific support roles in large organizations

While both roles support IT infrastructure, a System Support Analyst primarily focuses on computer systems, software, and user support, whereas a Network Support Specialist concentrates on network hardware, connectivity, and infrastructure. The roles often overlap but differ in their core responsibilities and certifications.

What is a systems support analyst?

A systems support analyst is a professional responsible for maintaining, troubleshooting, and supporting computer systems and networks within an organization. They often use tools like ticketing systems and diagnostic software, and may require certifications such as CompTIA A+ or Network+. Their role involves resolving technical issues to ensure system reliability and performance.

What are some common challenges System Support Analysts face when troubleshooting complex technical issues?

System Support Analysts often encounter challenges when diagnosing issues that span multiple systems or require collaboration with different IT teams. These problems can be difficult to replicate, especially if they involve intermittent errors or unique user environments. Effective communication and strong analytical skills are crucial, as analysts must gather information from users, document findings, and coordinate with developers or network specialists to resolve issues efficiently. Staying current with evolving technologies and maintaining detailed documentation are essential for long-term success in this role.

What does a System Support Analyst do?

A System Support Analyst is responsible for maintaining an organization's computer systems and networks, ensuring they run smoothly and efficiently. They troubleshoot technical issues, provide support to end-users, and often assist with system upgrades and software installations. Their role may also include monitoring system performance, creating documentation, and collaborating with IT teams to resolve complex problems. System Support Analysts play a crucial role in minimizing downtime and ensuring business continuity.

What jobs will boom in 2026?

The demand for System Support Analysts is expected to grow as organizations increasingly rely on technology and IT infrastructure. Skills in cybersecurity, cloud computing, and network management will be especially valuable, with certifications like CompTIA or Cisco enhancing job prospects. Overall, IT support roles are projected to see significant growth through 2026.

Is SOC analyst a high paying job?

A Security Operations Center (SOC) analyst typically earns a competitive salary, especially with experience and relevant certifications like CompTIA Security+ or CISSP. Salaries vary by location and organization but are generally above average for entry-level cybersecurity roles, reflecting the specialized skills required to monitor and respond to security threats.
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What job categories do people searching System Support Analyst jobs in Ohio look for? The top searched job categories for System Support Analyst jobs in Ohio are:
What are popular job titles related to System Support Analyst jobs in OH? For System Support Analyst jobs in OH, the most frequently searched job titles are:
System Support Analyst jobs near you
Infographic showing various System Support Analyst job openings in Ohio as of June 2026, with employment types broken down into 3% As Needed, 39% Full Time, 52% Part Time, 1% Temporary, 2% Contract, and 3% Nights. Highlights an 82% Physical, 7% Hybrid, and 11% Remote job distribution, with an average salary of $63,863 per year, or $30.7 per hour.
System Support Analyst

System Support Analyst

Manifest Solutions

Columbus, OH • On-site

Full-time

Posted 25 days ago

Job description

Manifest Solutions is currently seeking a System Support Analyst for an onsite position in Columbus, OH.

  • Support Supply Chain, Procurement, and Fleet Operations (SCPFO) systems and technology.
  • Identify research and resolve data, system and business integrity issues.
  • Collaborate with SCPFO personnel, its customers, business units, and cross-functional teams to test and support SCPFO applications.
  • Assist with the development of procedures, quick reference guides and presentations to communicate system functionality, issues, and resolutions.
  • Gather and analyze data for use in business cases and cost justifications.

MINIMUM REQUIREMENTS:

  • Bachelor's degree in Information Technology, Supply Chain Management, or related field of study such as Accounting or Business Administration or Associate's degree with 2 years systems support experience involving programming, coding, SQL querying or advanced reporting requiring complex table joins and multiple data sources or high school diploma/GED with 4 years systems support experience involving programming, coding, SQL querying or advanced reporting requiring complex table joins and multiple data sources.
  • Minimum of 4 years systems support related experience (in addition to any experience identified above).
  • SAP Ariba application (Business Network, Guided Buying, Guided Sourcing, and Supplier Lifecycle & Performance - SLP) functional support experience is a must.
  • Experience onboarding and enabling suppliers across the Ariba Network is a must.
  • Strong understanding of the Source to Pay and Supplier Lifecycle process is a must.
  • EDI support and supplier onboarding is preferred.
  • Ariba Network/EDI to ERP integration support experience is preferred.
  • ServiceNow and Jira experience is a plus.