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System Support Analyst Jobs in Ohio (NOW HIRING)

Acumen Solutions

Support Analyst

Cleveland, OH

Acumen Solutions seeks a talented Support Analyst to join our strong technology team responsible ... Information Systems or related field - Authorized to work for any U.S. employer Additional ...

Acumen Solutions

Support Analyst

Cleveland, OH · On-site

Acumen Solutions seeks a talented Support Analyst to join our strong technology team responsible ... Information Systems or related field - Authorized to work for any U.S. employer Additional ...

adareps

Technical Support Analyst

Vandalia, OH

Position Technical Support Analyst Location Vandalia, OH Summary The Technical Support Analyst ... Support manufacturing, laboratory, quality, and other site systems operating in a regulated ...

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Cayenta

(Remote) Support Analyst

New Hampshire, OH · Remote

At Cayenta, our Support Analysts play a critical role in helping customers resolve system issues and keep their operations running smoothly. In this role, you will manage and resolve support tickets ...

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All JobsSystem Support Analyst JobsSystem Support Analyst Jobs in Ohio

System Support Analyst information

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$14

$30

$49

How much do system support analyst jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for system support analyst in Ohio is $30.70, according to ZipRecruiter salary data. Most workers in this role earn between $22.84 and $37.93 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a system support analyst, and why are they important?

To thrive as a System Support Analyst, you need a solid understanding of IT systems, troubleshooting methodologies, and knowledge of operating systems, typically supported by a degree in computer science or related field. Familiarity with ticketing systems, remote desktop tools, and certifications such as CompTIA A+ or Microsoft Certified: Azure Fundamentals are often required. Excellent problem-solving abilities, communication skills, and a customer-focused attitude help you stand out in this role. These skills ensure timely resolution of system issues, minimize downtime, and maintain optimal performance for end-users and organizations.

What is the difference between System Support Analyst vs Network Support Specialist?

AspectSystem Support AnalystNetwork Support Specialist
CertificationsCompTIA A+, Network+; Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentCorporate IT departments, help desksNetwork operations centers, enterprise networks
Primary FocusSupporting and troubleshooting computer systems and softwareMaintaining and troubleshooting network infrastructure
Common UsageIT support roles in various industriesNetwork-specific support roles in large organizations

While both roles support IT infrastructure, a System Support Analyst primarily focuses on computer systems, software, and user support, whereas a Network Support Specialist concentrates on network hardware, connectivity, and infrastructure. The roles often overlap but differ in their core responsibilities and certifications.

Is a system support analyst entry-level?

A system support analyst position can be entry-level, especially for those with basic technical skills and knowledge of operating systems, hardware, and troubleshooting. Many entry-level roles require a relevant associate degree or certifications like CompTIA A+ and offer on-the-job training to develop necessary skills. Experience requirements vary by employer, with some roles suitable for recent graduates or those transitioning into IT support.

What is a system support analyst?

A system support analyst is a professional responsible for maintaining, troubleshooting, and supporting computer systems and networks within an organization. They often assist users, install hardware and software, and ensure system security, typically using tools like ticketing systems and diagnostic software. Strong technical skills, problem-solving abilities, and relevant certifications are common requirements for this role.

Is a system support analyst a stressful job?

A system support analyst's job can be stressful due to the need to resolve technical issues quickly and support end-users, often under tight deadlines. The role may involve handling urgent problems, working irregular hours, and maintaining high attention to detail, which can contribute to job stress. However, stress levels vary depending on the work environment and individual skills.

What are some common challenges system support analysts face when troubleshooting complex technical issues?

System Support Analysts often encounter challenges when diagnosing issues that span multiple systems or require collaboration with different IT teams. These problems can be difficult to replicate, especially if they involve intermittent errors or unique user environments. Effective communication and strong analytical skills are crucial, as analysts must gather information from users, document findings, and coordinate with developers or network specialists to resolve issues efficiently. Staying current with evolving technologies and maintaining detailed documentation are essential for long-term success in this role.

What does a system support analyst do?

A System Support Analyst is responsible for maintaining an organization's computer systems and networks, ensuring they run smoothly and efficiently. They troubleshoot technical issues, provide support to end-users, and often assist with system upgrades and software installations. Their role may also include monitoring system performance, creating documentation, and collaborating with IT teams to resolve complex problems. System Support Analysts play a crucial role in minimizing downtime and ensuring business continuity.
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What job categories do people searching System Support Analyst jobs in Ohio look for? The top searched job categories for System Support Analyst jobs in Ohio are:
What are popular job titles related to System Support Analyst jobs in OH? For System Support Analyst jobs in OH, the most frequently searched job titles are:
System Support Analyst jobs near you
Infographic showing various System Support Analyst job openings in Ohio as of July 2026, with employment types broken down into 3% Locum Tenens, 83% Full Time, 9% Part Time, 1% Temporary, and 4% Contract. Highlights an 86% Physical, 6% Hybrid, and 8% Remote job distribution, with an average salary of $63,863 per year, or $30.7 per hour.

Infrastructure Analyst / System Support / Desktop Support / Network Analyst

Noralogic Inc

Dayton, OH

Full-time

Re-posted 16 days ago

Job description

Company Description

Mckesson

Job Description

Job Title: Infrastructure Analyst / System Support Analyst

Job Location: Dayton, OH 45458

Job Type: Fulltime/Contract


Job Description:

Minimum Requirements
2+ years applications support /system support / software support experience /desktop support
Critical Skills
The following experience is required
Experience supporting software applications.
Above average interpersonal and communication skills
Above average customer facing skills
Adept at resolving technical issues
Able to follow documented processes
Willingness to work in a highly structured and tightly supervised environment.
Ability to work and prioritize well in a fast-paced, dynamic atmosphere.

Technical Support/ System Support / Software Support / Customer Support (Any one nice to have)


Additional Knowledge & Skills
SQL experience is a plus
Experience working within a high volume call center desirable
Education
BS degree or equivalent experience.
Physical Requirements
General Office Demands


Regards,

Ajay Kumar

Noralogic Inc

307-316-1855

Additional Information

All your information will be kept confidential according to EEO guidelines.

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