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System Support Analyst Jobs in Ohio (NOW HIRING)

JP Morgan Chase

Credit Support Analyst

Columbus, OH · On-site

As a Credit Support Analyst within JPMorganChase, you will play a key role in maintaining the ... Review and analyze Credit Agreements for uploading requirements to monitoring system used by ...

US Bank

Credit Support Analyst

Hamilton, OH

$25.63 - $34.18/hr

Supports Business Banking Relationship Managers and Underwriters with financial analysis spreading ... The E-Verify program is an Internet-based employment eligibility verification system operated by ...

JP Morgan Chase

Credit Support Analyst

Columbus, OH · On-site

As a Credit Support Analyst within JPMorgan Chase's Loan Setup & Funding (LSF) team, you'll be at ... Continuously update your knowledge of systems and procedures, adapting to evolving deal setup and ...

JPMorgan Chase & Co

Credit Support Analyst

Columbus, OH · On-site

As a Credit Support Analyst within JPMorgan Chase's Loan Setup & Funding (LSF) team, you'll be at ... Continuously update your knowledge of systems and procedures, adapting to evolving deal setup and ...

PNC Bank

Loan Support Analyst (Commercial)

Brecksville, OH · On-site +1

$35K - $48K/yr

As a Loan Support Analyst, within PNC's Collateral Monitoring organization, you will be based in ... If no discrepancies are found, your review is submitted in the system and pushed to QC for final ...

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All JobsSystem Support Analyst JobsSystem Support Analyst Jobs in Ohio

System Support Analyst information

See Ohio salary details

$14

$30

$49

How much do system support analyst jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for system support analyst in Ohio is $30.70, according to ZipRecruiter salary data. Most workers in this role earn between $22.84 and $37.93 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a system support analyst, and why are they important?

To thrive as a System Support Analyst, you need a solid understanding of IT systems, troubleshooting methodologies, and knowledge of operating systems, typically supported by a degree in computer science or related field. Familiarity with ticketing systems, remote desktop tools, and certifications such as CompTIA A+ or Microsoft Certified: Azure Fundamentals are often required. Excellent problem-solving abilities, communication skills, and a customer-focused attitude help you stand out in this role. These skills ensure timely resolution of system issues, minimize downtime, and maintain optimal performance for end-users and organizations.

What is the difference between System Support Analyst vs Network Support Specialist?

AspectSystem Support AnalystNetwork Support Specialist
CertificationsCompTIA A+, Network+; Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentCorporate IT departments, help desksNetwork operations centers, enterprise networks
Primary FocusSupporting and troubleshooting computer systems and softwareMaintaining and troubleshooting network infrastructure
Common UsageIT support roles in various industriesNetwork-specific support roles in large organizations

While both roles support IT infrastructure, a System Support Analyst primarily focuses on computer systems, software, and user support, whereas a Network Support Specialist concentrates on network hardware, connectivity, and infrastructure. The roles often overlap but differ in their core responsibilities and certifications.

Is a system support analyst entry-level?

A system support analyst position can be entry-level, especially for those with basic technical skills and knowledge of operating systems, hardware, and troubleshooting. Many entry-level roles require a relevant associate degree or certifications like CompTIA A+ and offer on-the-job training to develop necessary skills. Experience requirements vary by employer, with some roles suitable for recent graduates or those transitioning into IT support.

What is a system support analyst?

A system support analyst is a professional responsible for maintaining, troubleshooting, and supporting computer systems and networks within an organization. They often assist users, install hardware and software, and ensure system security, typically using tools like ticketing systems and diagnostic software. Strong technical skills, problem-solving abilities, and relevant certifications are common requirements for this role.

Is a system support analyst a stressful job?

A system support analyst's job can be stressful due to the need to resolve technical issues quickly and support end-users, often under tight deadlines. The role may involve handling urgent problems, working irregular hours, and maintaining high attention to detail, which can contribute to job stress. However, stress levels vary depending on the work environment and individual skills.

What are some common challenges system support analysts face when troubleshooting complex technical issues?

System Support Analysts often encounter challenges when diagnosing issues that span multiple systems or require collaboration with different IT teams. These problems can be difficult to replicate, especially if they involve intermittent errors or unique user environments. Effective communication and strong analytical skills are crucial, as analysts must gather information from users, document findings, and coordinate with developers or network specialists to resolve issues efficiently. Staying current with evolving technologies and maintaining detailed documentation are essential for long-term success in this role.

What does a system support analyst do?

A System Support Analyst is responsible for maintaining an organization's computer systems and networks, ensuring they run smoothly and efficiently. They troubleshoot technical issues, provide support to end-users, and often assist with system upgrades and software installations. Their role may also include monitoring system performance, creating documentation, and collaborating with IT teams to resolve complex problems. System Support Analysts play a crucial role in minimizing downtime and ensuring business continuity.

What are popular job titles related to System Support Analyst jobs in Ohio?

For System Support Analyst jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching System Support Analyst jobs in Ohio look for?

The top searched job categories for System Support Analyst jobs in Ohio are:

What are popular job titles related to System Support Analyst jobs in OH?

For System Support Analyst jobs in OH, the most frequently searched job titles are:

System Support Analyst jobs near you
Infographic showing various System Support Analyst job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 17% Part Time, and 7% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $63,863 per year, or $30.7 per hour.

Application Support Analyst

Bryan Equipment Sales, Inc.

Loveland, OH • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

Reports to: Director of IT

Hours: Full-time, M-F 1st shift

Benefit Eligible: Yes

 

Summary

At the direction of the Director of IT, provides a broad spectrum of support focused on providing services necessary to ensure the continued availability of software, data, and hardware.  A successful candidate will be a customer service minded person with an enthusiasm for learning new technology including software, hardware, and cloud (AWS).

 

Job Duties and Responsibilities

·        First line of support for all inbound requests from customers internal and external

·        Develops documentation of issues, solutions, and routine processes.

·        Responds to internal IT customer requests for assistance including but not limited to hardware, software, connectivity, and data issues (Windows, MS Office, P21 ERP, Fascor Warehouse System, VPN connectivity, etc.)

·        Supports external customers as required (B2B, Internet, Intranet, EDI)

·        Develops a thorough understanding of software solutions.

·        Assists the IT team in all functions as needed

·        Recommends, installs, and maintains, inventories desktop hardware and software, telephony hardware, and other office support devices

·        Administration and support for various software packages (i.e. anti-virus, phone system, email, etc.)

Skills/Abilities Required

·        Excellent skills in serving IT customers utilizing clear and concise oral and written communication, follow-through, and attention to detail.

·        Effective at troubleshooting and resolving a wide range of issues

·        Ability to multi-task

·        Desire and capability to learn new applications, software, and hardware

·        Excellent knowledge of MS Office applications and Microsoft 365

·        Ability to monitor and react to system-down situations

·        Consistently demonstrate positive/proactive customer service attitude.

·        Ability to work as an effective team member; function independently, exercise sound judgment and initiative; and maintain confidentiality.


Education & Experience Required

Bachelor’s degree from four-year college or university; or 5 + years related experience and/or training; or equivalent combination of education and experience

Supervisory Responsibility

None required

Physical Demands & Working Environment

While performing the duties of this job, the employee is frequently required to sit, talk and/or hear, and/or use hands to finger, handle, or touch objects, tools, or controls.  The employee is occasionally required to stand, and/or walk.  The employee must occasionally lift and/or move up to 10 pounds while moving files or small packages.  Specific vision abilities required by this job include close vision and the ability to adjust focus.


Work is performed in an office environment.  The noise level in the work environment is usually moderate. The work environmental characteristics described here are representative of those an individual would encounter while performing the essential functions of this position.


WORK AUTHORIZATION

Applicants must be authorized to work in the United States on a full-time basis. Bryan Equipment Sales does not sponsor employment visas (e.g., H-1B) or provide immigration-related sponsorship for this position, now or in the future.

Company Description

Bryan Equipment Sales is a family-owned company and one of the largest STIHL Outdoor Power Equipment distributors in the world — proudly serving retailers across five and a half states from our modern facility in Loveland, Ohio. For decades, we've built a reputation not just for what we distribute, but for how we treat our people. At BES, you'll find a close-knit, supportive work environment where employees are valued, heard, and set up to succeed. We offer competitive pay, solid benefits, and a workplace culture that reflects our family roots — because when you join BES, you're not just taking a job, you're joining a team.