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Technical Support Analyst Remote Jobs in Delaware

Truveris

Associate Analyst

Wilmington, DE · On-site +1

$65K - $70K/yr

Description Associate Analyst (Remote) About Us Truveris is a pharmacy cost containment company ... Position Summary The Associate Analyst, Insights, plays a key supporting role in helping monitor ...

ITW Avery Weigh-Tronix

Dillon Product Manager

DE · Remote

$80K - $121K/yr

Log incoming communications and activities related to technical support for analysis to drive ... Experience with ITW business and products #LI-Remote Compensation Information: $80,800 - $121,200 ...

Waters Corporation

Rheology Sales Specialist

New Castle, DE · Remote

$21.75 - $29.50/hr

This position will be remote and based in North America. * Enable and coach the field sales ... Support revenue growth by directly engaging in opportunity development, technical qualification ...

Winaxis LLC

Data Analyst

Lewes, DE · On-site +1

Identify trends, patterns, and insights to support business objectives. * Collaborate with teams to ... Excellent communication skills to convey complex findings to non-technical stakeholders.

ABB

Sr Product Marketing Specialist Indoor Products

DE · On-site +1

This role will specifically support in preparation of technical documentation, support tools and ... The ideal candidate would be located in Cary, NC or Lake Mary, FL and work a hybrid-remote schedule ...

Waters Corporation

Rheology Sales Specialist

New Castle, DE · Remote

$21.75 - $29.50/hr

This position will be remote and based in North America. Typical tasks of the position include, but ... Support revenue growth by directly engaging in opportunity development, technical qualification ...

Conduent, Inc.

Business Analyst

New Castle, DE · On-site +1

$60K - $78K/yr

The Business Analyst provides critical functional and analytical support across requirements ... This role partners with business stakeholders and technical teams to translate needs into clear ...

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How much do technical support analyst remote jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for technical support analyst remote in Delaware is $27.56, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $31.30 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Technical Support Analyst Remote position, and why are they important?

To thrive as a Technical Support Analyst Remote, you need strong problem-solving skills, technical troubleshooting ability, and often a degree in computer science or a related field. Familiarity with ticketing systems like Zendesk or ServiceNow, remote desktop tools, and certifications such as CompTIA A+ or Microsoft Certified Solutions Associate (MCSA) are commonly required. Excellent communication, patience, and the ability to work independently are standout soft skills in this role. These strengths help ensure timely issue resolution and high customer satisfaction in a virtual work environment.

What is a Technical Support Analyst Remote job?

A Technical Support Analyst Remote job involves troubleshooting technical issues, providing support to users, and ensuring smooth operation of software and hardware—all while working remotely. Analysts assist customers via phone, email, or chat, diagnosing problems and offering solutions. They may also document issues, escalate complex cases, and contribute to improving support processes. Strong technical knowledge, communication skills, and problem-solving abilities are essential for this role.

What are the primary challenges of working remotely as a Technical Support Analyst, and how can they be managed?

One of the main challenges of working remotely as a Technical Support Analyst is maintaining clear, prompt communication with both customers and team members without face-to-face interaction. It can also be difficult to troubleshoot complex issues without being physically present with the user's hardware, requiring strong diagnostic skills and effective use of remote tools. Successful remote analysts develop strong organizational habits, proactively document solutions, and utilize collaborative platforms to stay connected with their team. Companies often provide structured support channels and regular check-ins to help analysts stay engaged and effective in their roles.

What are the most commonly searched types of Technical Support Analyst jobs in Delaware? The most popular types of Technical Support Analyst jobs in Delaware are:
What are popular job titles related to Technical Support Analyst Remote jobs in Delaware? For Technical Support Analyst Remote jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Technical Support Analyst Remote jobs in Delaware look for? The top searched job categories for Technical Support Analyst Remote jobs in Delaware are:
What cities in Delaware are hiring for Technical Support Analyst Remote jobs? Cities in Delaware with the most Technical Support Analyst Remote job openings:
Technical Support Analyst Remote jobs near you
Infographic showing various Technical Support Analyst Remote job openings in Delaware as of July 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 100% Remote job distribution, with an average salary of $57,326 per year, or $27.6 per hour.
Associate Analyst

Associate Analyst

Truveris

Wilmington, DE • On-site, Remote

$65K - $70K/yr

Full-time

Posted 12 days ago

Job description

Description
Associate Analyst (Remote)
About Us
Truveris is a pharmacy cost containment company dedicated to reducing pharmacy costs and driving transparency for employers and benefit consultants. Our proprietary, data-driven technology and deep industry expertise empower smarter pharmacy benefit decisions through contract optimization and PBM oversight. Independent and unbiased, Truveris delivers measurable savings and accountability across every pharmacy program. For more information on our solutions, visit www.truveris.com.
Position Summary
The Associate Analyst, Insights, plays a key supporting role in helping monitor contract compliance between pharmacy benefit managers (PBMs) and clients. Working closely with senior team members, this role supports the execution of on-going monitoring of claims, reporting on findings using our proprietary tools and processes, and reconciling end of year performance. The Associate Analyst assists in validating data, running pharmacy claims data, and preparing and delivering client reporting. This position is ideal for someone with strong analytical skills, attention to detail, and an interest in learning the pharmacy benefits industry. This role will work closely and communicate with external clients and vendors on a consistent basis.
Key Responsibilities
  • Support the delivery of PBM Monitoring Insights from start to finish
  • Validate claims and support files from PBMs for clients, communicate with the PBM about any discrepancies or questions, and deliver the final report to the client
  • Use internal tools and templates to assist in configuring the contract details and analyzing the data
  • Prepare charts, reports, and presentations that summarize analytical findings for client meetings
  • Maintain accurate project documentation and workflows in project management systems; collaborate with Senior Analysts and internal teams to ensure timely, high-quality deliverables; contribute feedback on process improvements and tool enhancements
  • Communicate with external clients on projects
Qualifications & Experience
  • 1-5 years of experience in analytics, healthcare consulting, benefits administration, or a related field (internships or academic experience acceptable)
  • Strong proficiency in Microsoft Excel and SQL
  • Excellent organizational skills with a focus on accuracy and attention to detail
  • Ability to work effectively in a fast-paced, deadline-driven environment
  • Strong written and verbal communication skills
  • Bachelor's degree in a Business, Finance, or Statistics related field
Skills & Competencies
  • Analytical and data-driven mindset
  • Collaborative team player with a willingness to learn
  • Strong problem-solving and critical thinking skills
  • Effective communicator across technical and non-technical audiences
  • Highly organized, with the ability to manage multiple priorities

Base Salary Range: $65,000 - $70,000 annually
An employee's pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Truveris's total compensation package for employees.
Truveris provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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