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Technical Support Analyst Remote Jobs in Delaware

Lantern

Strategy Analyst

Seaford, DE · Remote

Big problems require big ideas and a team that supports new ideas. * You care deeply for your ... This is a remote-first role with occasional (~1x month) travel. Responsibilities and Duties:

Lantern

Strategy Analyst

Smyrna, DE · Remote

Big problems require big ideas and a team that supports new ideas. * You care deeply for your ... This is a remote-first role with occasional (~1x month) travel. Responsibilities and Duties:

Lantern

Strategy Analyst

Wilmington, DE · Remote

Big problems require big ideas and a team that supports new ideas. * You care deeply for your ... This is a remote-first role with occasional (~1x month) travel. Responsibilities and Duties:

Lantern

Strategy Analyst

Dover, DE · Remote

Big problems require big ideas and a team that supports new ideas. * You care deeply for your ... This is a remote-first role with occasional (~1x month) travel. Responsibilities and Duties:

Lantern

Strategy Analyst

Newark, DE · Remote

Big problems require big ideas and a team that supports new ideas. * You care deeply for your ... This is a remote-first role with occasional (~1x month) travel. Responsibilities and Duties:

Lantern

Strategy Analyst

Middletown, DE · Remote

Big problems require big ideas and a team that supports new ideas. * You care deeply for your ... This is a remote-first role with occasional (~1x month) travel. Responsibilities and Duties:

Lantern

Strategy Analyst

Milford, DE · Remote

Big problems require big ideas and a team that supports new ideas. * You care deeply for your ... This is a remote-first role with occasional (~1x month) travel. Responsibilities and Duties:

Truveris

Analyst

Wilmington, DE · On-site +1

$65K - $75K/yr

POSITION SUMMARY The Analyst, PBM RFP Management, plays a key supporting role in helping clients ... Effective communicator across technical and non-technical audiences * Highly organized, with the ...

TEKsystems

Healthy Planet Epic Analyst

Lewes, DE · Remote

$50 - $60/hr

... and technical documentation * Participate in training, go-live support, testing, and knowledge ... remote position. Application Deadline This position is anticipated to close on Sep 8, 2026. About ...

Fish & Richardson

Senior eDiscovery Analyst

Wilmington, DE · Remote

$89K - $113K/yr

This is a remote-first position, with a focus on candidates in GA, TX, MA, IL, DE, MN, NY, and DC ... support. * Maintain advanced technical and professional knowledge of applications, equipment, and ...

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Technical Support Analyst Remote information

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How much do technical support analyst remote jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for technical support analyst remote in Delaware is $27.56, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $31.30 per hour, depending on experience, location, and employer.

What is a technical support analyst remote?

A Technical Support Analyst Remote job involves troubleshooting technical issues, providing support to users, and ensuring smooth operation of software and hardware—all while working remotely. Analysts assist customers via phone, email, or chat, diagnosing problems and offering solutions. They may also document issues, escalate complex cases, and contribute to improving support processes. Strong technical knowledge, communication skills, and problem-solving abilities are essential for this role.

What are the key skills and qualifications needed to thrive in the technical support analyst remote position?

To thrive as a Technical Support Analyst Remote, you need strong problem-solving skills, technical troubleshooting ability, and often a degree in computer science or a related field. Familiarity with ticketing systems like Zendesk or ServiceNow, remote desktop tools, and certifications such as CompTIA A+ or Microsoft Certified Solutions Associate (MCSA) are commonly required. Excellent communication, patience, and the ability to work independently are standout soft skills in this role. These strengths help ensure timely issue resolution and high customer satisfaction in a virtual work environment.

What are the primary challenges of working remotely as a technical support analyst, and how can they be managed?

One of the main challenges of working remotely as a Technical Support Analyst is maintaining clear, prompt communication with both customers and team members without face-to-face interaction. It can also be difficult to troubleshoot complex issues without being physically present with the user's hardware, requiring strong diagnostic skills and effective use of remote tools. Successful remote analysts develop strong organizational habits, proactively document solutions, and utilize collaborative platforms to stay connected with their team. Companies often provide structured support channels and regular check-ins to help analysts stay engaged and effective in their roles.

What are the most commonly searched types of Technical Support Analyst jobs in Delaware?

The most popular types of Technical Support Analyst jobs in Delaware are:

What are popular job titles related to Technical Support Analyst Remote jobs in Delaware?

For Technical Support Analyst Remote jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Technical Support Analyst Remote jobs in Delaware look for?

The top searched job categories for Technical Support Analyst Remote jobs in Delaware are:

What cities in Delaware are hiring for Technical Support Analyst Remote jobs?

Cities in Delaware with the most Technical Support Analyst Remote job openings:

Technical Support Analyst Remote jobs near you
Infographic showing various Technical Support Analyst Remote job openings in Delaware as of September 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, 4% Contract, and 1% Nights. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $57,326 per year, or $27.6 per hour.

Managed Services Support Administrator

Dover, DE • Remote

cookboardman
See more jobs at cookboardmanexternal

Full-time

Re-posted 5 days ago

Job description

The Managed Services Administrator provides technical support and remote administration for managed and hosted access control systems supporting commercial, multifamily residential, hotel, educational, government, detention and similar facilities, including new construction and renovations to existing buildings. This position serves as a key resource for customers, field technicians, internal teams, and third-party integrators by managing access control systems, troubleshooting issues remotely, and providing subject matter expertise. This individual will have primary responsibility for supporting hosted and managed access accounts and will work in the office, including potential overtime or weekend work as needed to support nationwide and international customers.

Essential Functions

  • Provide customer support and remote administration for managed and hosted access control systems.
  • Provide remote support to field technicians during commissioning and service
  • Review system implementation with customers and ensure compliance with customer requirements
  • Communicate issues with Installation and/or Service teams as necessary
  • Complete work orders, recording time and materials uses accurately
  • Provide administration of Acre Feenics access control software for hosted and managed access control customers

Minimum Qualifications

  • Experience administering access control software such as Acre Feenics, Honeywell Pro-Watch, or similar
  • Experience in configuring access control and surveillance systems
  • High school diploma or equivalent

Knowledge, Skills and Abilities 

  • Demonstrated computer skills including an understanding of networks and topology
  • Excellent interpersonal skills, including external and internal communication (written and verbal) skills
  • Demonstrate a desire to learn the industry that CBX Solutions serves
  • Willing and able to work a flexible schedule when required to meet our customers’ needs (potential nights, weekends, over-night, etc.)
  • Present oneself in a professional and neat manner
  • Solid organization, attention to detail and multi-tasking skills

Physical Demands

Spends more than 2/3 of time sitting.  Spends approximately 1/3 of time walking and talking/hearing. Occasional lifting required of items 25-50 pounds. 

Work Environment 

General office environment.  However, may require driving to project sites. Worker is subject to occasional heavy lifting.

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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