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Technical Support Analyst Remote Jobs in Delaware

Time Type: Full time Remote Type: Job Family Group: Sales Summary: The Sales Analyst is responsible for creating reports, interpreting data, and providing actionable insights to support decision ...

Time Type: Full time Remote Type: Job Family Group: Sales Summary: The Sales Analyst is responsible for creating reports, interpreting data, and providing actionable insights to support decision ...

... day remote) About the Opportunity: The Investor Services Team supports a seamless onboarding ... Analyze and interpret data to identify trends, resolve issues, and address inquiries. * Generate ...

Support change execution across third-party platforms, internal tools, or partner-specific ... Ability to translate business requirements into structured logic, documentation, or technical ...

Remote Spanish Bilingual Customer Service

Newark, DE · Remote

$15.25 - $19/hr

Whether your background is in healthcare, customer care, finance, or technical support, this is your chance to leverage your skills, broaden your horizons, and build a rewarding home-based business ...

Remote Spanish Bilingual Customer Service

Dover, DE · Remote

$15.50 - $19.50/hr

Whether your background is in healthcare, customer care, finance, or technical support, this is your chance to leverage your skills, broaden your horizons, and build a rewarding home-based business ...

... and supported, we invite you to explore this exciting opportunity with us. Position Summary Under ... Some positions at Novogradac may be open to remote or hybrid work arrangements depending on ...

Senior Technical Business Developer - Grid Automation

DE · Remote

$101K - $133K/yr

You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us ... This is a remote position. Candidates can be located anywhere in the US, with preference for Cary ...

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Technical Support Analyst Remote information

See Delaware salary details

$15

$27

$43

How much do technical support analyst remote jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for technical support analyst remote in Delaware is $27.56, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $31.30 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Technical Support Analyst Remote position, and why are they important?

To thrive as a Technical Support Analyst Remote, you need strong problem-solving skills, technical troubleshooting ability, and often a degree in computer science or a related field. Familiarity with ticketing systems like Zendesk or ServiceNow, remote desktop tools, and certifications such as CompTIA A+ or Microsoft Certified Solutions Associate (MCSA) are commonly required. Excellent communication, patience, and the ability to work independently are standout soft skills in this role. These strengths help ensure timely issue resolution and high customer satisfaction in a virtual work environment.

What is a Technical Support Analyst Remote job?

A Technical Support Analyst Remote job involves troubleshooting technical issues, providing support to users, and ensuring smooth operation of software and hardware—all while working remotely. Analysts assist customers via phone, email, or chat, diagnosing problems and offering solutions. They may also document issues, escalate complex cases, and contribute to improving support processes. Strong technical knowledge, communication skills, and problem-solving abilities are essential for this role.

What are the primary challenges of working remotely as a Technical Support Analyst, and how can they be managed?

One of the main challenges of working remotely as a Technical Support Analyst is maintaining clear, prompt communication with both customers and team members without face-to-face interaction. It can also be difficult to troubleshoot complex issues without being physically present with the user's hardware, requiring strong diagnostic skills and effective use of remote tools. Successful remote analysts develop strong organizational habits, proactively document solutions, and utilize collaborative platforms to stay connected with their team. Companies often provide structured support channels and regular check-ins to help analysts stay engaged and effective in their roles.

What are the most commonly searched types of Technical Support Analyst jobs in Delaware? The most popular types of Technical Support Analyst jobs in Delaware are:
What are popular job titles related to Technical Support Analyst Remote jobs in Delaware? For Technical Support Analyst Remote jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Technical Support Analyst Remote jobs in Delaware look for? The top searched job categories for Technical Support Analyst Remote jobs in Delaware are:
What cities in Delaware are hiring for Technical Support Analyst Remote jobs? Cities in Delaware with the most Technical Support Analyst Remote job openings:
Infographic showing various Technical Support Analyst Remote job openings in Delaware as of July 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 100% Remote job distribution, with an average salary of $57,326 per year, or $27.6 per hour.
Sales Analyst (Mid-Atlantic Region)

Sales Analyst (Mid-Atlantic Region)

Breakthru

Dover, DE • Remote

$64K - $80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago


Job description

Are you a current Associate? To be considered, you must submit your application through the internal Career Portal (Jobs Hub). Click here to access.

Time Type:

Full time

Remote Type:

Job Family Group:

Sales

Job Description Summary:

The Sales Analyst is responsible for creating reports, interpreting data, and providing actionable insights to support decision-making in a dynamic sales division. This role will collaborate with leaders to focuses on business planning, sales performance analysis, and identifying growth opportunities. The Analyst contributes to planning meetings, delivering market intelligence to guide strategies. Key responsibilities include mastering business planning, performance evaluation, inventory management, pricing strategies, and demand forecasting. The role requires proficiency in analyzing customer behavior, brand performance, sales trends, and market dynamics, while ensuring compliance with business rules.

Job Description:

This position will be required to commute to Middletown, Delaware semi-frequently depending on business needs.

Job Responsibilities:

  • Data Analysis and Reporting:
    • Perform data analysis using tools like PowerBI, SAP WebIntelligence, and Excel.
    • Generate standardized and ad-hoc reports and create analytic presentations to support decision-making and strategic initiatives.
    • Analyze sales metrics and uncover opportunities using internal and syndicated data, delivering actionable insights and recommendations to stakeholders.
    • Research market trends, conduct GAP and competitor analysis, and identify growth, innovation, and competitive opportunities to drive revenue, profitability, and market share.
    • Prepare Quarterly Business Reviews, "Top to Top" decks, and other business review materials, including ad-hoc requests.
  • Business Planning and Strategy Support:
    • Collaborate with leaders to develop business plans, track initiatives, and prepare materials such as sales plans, business reviews, and performance assessments.
    • Develop metrics for key initiatives, track channel performance, and provide survey analysis to inform strategies.
    • Partner with revenue management and demand planning teams to analyze pricing models and manage inventory levels, optimizing costs and product availability.
  • Sales Materials and Goal Management:
    • Produce sales materials, manage goal-setting processes, and assist in preparing presentations for business reviews and planning meetings.
    • Administer sales incentive plans and ensure performance tracking and reporting align with company standards and supplier partnership expectations.
  • Other duties, as assigned by the jobholder's supervisor, may also be required.

Minimum Qualifications:

  • Bachelor's degree in related field and/or equivalent training and work experience
  • Minimum of 3 years' experience in business analytics, business planning and/or equivalent analytics role
  • Proficient PC skills using MS Office and other various computer programs including presentation software
  • Must be a results-oriented professional with verbal/written communication skills using diplomacy and discretion as well as customer service skills
  • Ability to multi-task, work independently and/or within a team, pay attention to detail and meet deadlines
  • Analytic and Reporting skills
  • Utilize sound judgement and problem-solving skills
  • Ability to work in fast-paced, high-volume, team environment

Preferred Qualifications:

  • Proficiency in Excel and other analytical system tools/databases (e.g., SAP WEBI/BOBJ, PowerBI, Connected Excel, TABS Analytics, Nielsen, etc.)
  • Proficiency leveraging syndicated (Nielsen, IRI, etc.), consumer, shopper research and/or category management data
  • Sales or Marketing experience with major CPG company

Physical Requirements:

  • While performing the duties of this job, the employee is required to remain in a stationary position at times; communicate, and operate a computer and telephone

This job description is only a summary of the typical functions of this position, not an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties. Responsibilities, tasks, and duties of individual jobholders may vary from the above description.

Salary and Benefit Statement:

Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience.

Compensation

  • Salary Range: $64,000.00 - $80,000.00

Benefits

  • Medical (HMO & PPO), Dental, Vision (PPO)401(k) matching.
  • Annual PTO Accrual and holidays
  • Rollover Flexible Spending Accounts (FSAs)
  • Free Life and AD&D Insurance Employee Assistance Program
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Breakthru Beverage Group is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information and other legally protected characteristics. The EEO is the Law poster is available here. If you need a reasonable accommodation because of a disability for any part of the employment process, please call (708) 298-3536 and let us know the nature of your request and your contact information.