Directly resolves technical support inquiries through remote troubleshooting and diagnostics to ensure that all EA products and services function properly * Advises customers on system settings and ...
Directly resolves technical support inquiries through remote troubleshooting and diagnostics to ensure that all EA products and services function properly * Advises customers on system settings and ...
Directly resolves technical support inquiries through remote troubleshooting and diagnostics to ensure that all FieldSyte modules and services function properly * Advises customers on system settings ...
Directly resolves technical support inquiries through remote troubleshooting and diagnostics to ensure that all FieldSyte modules and services function properly * Advises customers on system settings ...
UCM Engineer
Houston, TX · Remote
Remote Work Emp Type: Contract (C2C/W2) Interview: Phone/Skype UCM engineers who have experience managing and troubleshooting Ribbon SBCs. ( experience with Oracle and Ribbon SBCs is a plus ) but ...
UCM Engineer
Houston, TX · Remote
Remote Work Emp Type: Contract (C2C/W2) Interview: Phone/Skype UCM engineers who have experience managing and troubleshooting Ribbon SBCs. ( experience with Oracle and Ribbon SBCs is a plus ) but ...
Preferred Qualifications: - Experience in Tier 2 support, SaaS support, telecom, e-commerce, or consumer technology support. - Familiarity with CRM, ticketing systems, remote troubleshooting, and ...
Preferred Qualifications: - Experience in Tier 2 support, SaaS support, telecom, e-commerce, or consumer technology support. - Familiarity with CRM, ticketing systems, remote troubleshooting, and ...
UCM Engineer
Houston, TX · On-site +1
Remote Work Emp Type: Contract (C2C/W2) Interview: Phone/Skype § UCM engineers who have experience managing and troubleshooting Ribbon SBCs. ( experience with Oracle and Ribbon SBCs is a plus ) but ...
UCM Engineer
Houston, TX · On-site +1
Remote Work Emp Type: Contract (C2C/W2) Interview: Phone/Skype § UCM engineers who have experience managing and troubleshooting Ribbon SBCs. ( experience with Oracle and Ribbon SBCs is a plus ) but ...
The Senior Remote Sensing Technician is responsible for post-processing aerial data to final ... Troubleshoot technical issues related aerial datasets. * Conduct thorough quality control checks to ...
The Senior Remote Sensing Technician is responsible for post-processing aerial data to final ... Troubleshoot technical issues related aerial datasets. * Conduct thorough quality control checks to ...
The Senior Remote Sensing Technician is responsible for post-processing aerial data to final ... Troubleshoot technical issues related aerial datasets. * Conduct thorough quality control checks to ...
The Senior Remote Sensing Technician is responsible for post-processing aerial data to final ... Troubleshoot technical issues related aerial datasets. * Conduct thorough quality control checks to ...
Senior Remote Sensing Technician
Austin, TX · On-site +1
The Senior Remote Sensing Technician is responsible for post-processing aerial data to final ... Troubleshoot technical issues related aerial datasets. * Conduct thorough quality control checks to ...
Senior Remote Sensing Technician
Austin, TX · On-site +1
The Senior Remote Sensing Technician is responsible for post-processing aerial data to final ... Troubleshoot technical issues related aerial datasets. * Conduct thorough quality control checks to ...
Senior Remote Sensing Technician
Dallas, TX · On-site +1
The Senior Remote Sensing Technician is responsible for post-processing aerial data to final ... Troubleshoot technical issues related aerial datasets. * Conduct thorough quality control checks to ...
Senior Remote Sensing Technician
Dallas, TX · On-site +1
The Senior Remote Sensing Technician is responsible for post-processing aerial data to final ... Troubleshoot technical issues related aerial datasets. * Conduct thorough quality control checks to ...
SCADA Engineer - Level 2
Houston, TX · Remote
$105K - $125K/yr
Provide technical support during site commissioning, factory acceptance tests (FAT), and remote troubleshooting efforts. Stakeholder Engagement & Coordination * Collaborate with EPC contractors ...
SCADA Engineer - Level 2
Houston, TX · Remote
$105K - $125K/yr
Provide technical support during site commissioning, factory acceptance tests (FAT), and remote troubleshooting efforts. Stakeholder Engagement & Coordination * Collaborate with EPC contractors ...
IT Help Desk (DFW Only)
Plano, TX · On-site +1
$51K - $76K/yr
Perform remote troubleshooting through diagnostic techniques and pertinent questions * Determine the best solution based on the issue and details provided by customers * Walk the customer through the ...
IT Help Desk (DFW Only)
Plano, TX · On-site +1
$51K - $76K/yr
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Field Service Engineer II
Dallas, TX · On-site +1
To provide phone support and remote troubleshooting as well as dispatch for on-site service needs when warranted. * Willing to stay current on all vaccinations to comply with vendor credentialing ...
Field Service Engineer II
Dallas, TX · On-site +1
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Customer Support Specialist
Houston, TX · On-site +1
$16.25 - $21.75/hr
Perform remote troubleshooting through diagnostic techniques and pertinent questions * Troubleshoot to identify and resolve problems in a timely manner * Walk the customer through the problem-solving ...
Customer Support Specialist
Houston, TX · On-site +1
$16.25 - $21.75/hr
Perform remote troubleshooting through diagnostic techniques and pertinent questions * Troubleshoot to identify and resolve problems in a timely manner * Walk the customer through the problem-solving ...
Operations Engineer, Fleet Reliability
Plano, TX · On-site +1
$83K - $110K/yr
Playing a central role in CoreWeave's growth strategy, this team is on the front line for configuration, updates and remote troubleshooting of our highest tier of supercomputing clusters and their ...
Quick apply
Operations Engineer, Fleet Reliability
Plano, TX · On-site +1
$83K - $110K/yr
Playing a central role in CoreWeave's growth strategy, this team is on the front line for configuration, updates and remote troubleshooting of our highest tier of supercomputing clusters and their ...
Customer Support Representative II
Dallas, TX · On-site +1
$16.75 - $21.50/hr
Performs remote troubleshooting through diagnostic techniques and pertinent questions. * Provides technical support to users by researching and answering questions, troubleshooting problems, and ...
Customer Support Representative II
Dallas, TX · On-site +1
$16.75 - $21.50/hr
Performs remote troubleshooting through diagnostic techniques and pertinent questions. * Provides technical support to users by researching and answering questions, troubleshooting problems, and ...
Customer Support Specialist
Houston, TX · Remote
$20/hr
Troubleshooting product and service issues to find optimal solutions * Maintaining detailed and ... This is a fully remote position, but you must be located within the United States * Fluent in ...
Customer Support Specialist
Houston, TX · Remote
$20/hr
Troubleshooting product and service issues to find optimal solutions * Maintaining detailed and ... This is a fully remote position, but you must be located within the United States * Fluent in ...
Engineer, Power Plant Control (SCADA)
Houston, TX · On-site +1
Provide remote troubleshooting help to on-site engineers REQUIRED QUALIFICATIONS: We are looking for a team member that is proactive and communicative and enjoys being a part of a tight-knit team.
Engineer, Power Plant Control (SCADA)
Houston, TX · On-site +1
Provide remote troubleshooting help to on-site engineers REQUIRED QUALIFICATIONS: We are looking for a team member that is proactive and communicative and enjoys being a part of a tight-knit team.
(Remote) Support Analyst
Allen, TX · Remote
Troubleshoot application, data, architecture, and interface-related problems * Communicate ... Remote work and more! Compensation Range: 60K-75K About Cayenta: Founded in 1983 and welcomed to ...
(Remote) Support Analyst
Allen, TX · Remote
Troubleshoot application, data, architecture, and interface-related problems * Communicate ... Remote work and more! Compensation Range: 60K-75K About Cayenta: Founded in 1983 and welcomed to ...
Eloquence Author Developer - Remote
Dallas, TX · On-site +1
Remote Duration: 12 Months * Bachelor's degree preferably in Computer Science, Information ... Testing & Troubleshooting * Proven Experience working with Eloquence Author And Eloquence ...
Eloquence Author Developer - Remote
Dallas, TX · On-site +1
Remote Duration: 12 Months * Bachelor's degree preferably in Computer Science, Information ... Testing & Troubleshooting * Proven Experience working with Eloquence Author And Eloquence ...
Remote Sensing Technician
Plano, TX · On-site +1
... Troubleshoot technical issues related to datasets, software, and processing workflows. • Communicate progress, issues, and risks to the Production Lead and Project Lead in a timely manner. • ...
Remote Sensing Technician
Plano, TX · On-site +1
... Troubleshoot technical issues related to datasets, software, and processing workflows. • Communicate progress, issues, and risks to the Production Lead and Project Lead in a timely manner. • ...
Remote Troubleshooting information
See Texas salary details
$19.8K - $31.2K
16% of jobs
$35.4K is the 25th percentile. Wages below this are outliers.
$31.2K - $42.7K
25% of jobs
The median wage is $48.4K / yr.
$42.7K - $54.1K
18% of jobs
$54.1K - $65.5K
11% of jobs
$74.1K is the 75th percentile. Wages above this are outliers.
$65.5K - $77K
7% of jobs
$77K - $88.4K
5% of jobs
$88.4K - $99.8K
5% of jobs
$99.8K - $111.2K
4% of jobs
$111.2K - $122.7K
3% of jobs
$122.7K - $134.1K
3% of jobs
$134.1K - $145.5K
2% of jobs
$19.8K
$64K
$145.5K
How much do remote troubleshooting jobs pay per year?
What are some common challenges faced in a Remote Troubleshooting role and how can they be addressed?
Remote Troubleshooting professionals often encounter challenges such as limited physical access to devices, communication barriers with clients, and varying levels of technical literacy among end users. These can be addressed by leveraging advanced remote support tools, developing clear and empathetic communication strategies, and providing detailed step-by-step guidance. Additionally, building strong documentation habits and regularly updating one's technical skills can help prevent recurring issues. Working successfully in this role often requires adaptability and resourcefulness to troubleshoot effectively from a distance.
How can I make 2000 a week working from home?
What is the easiest remote job to get hired for?
What is a Remote Troubleshooting job?
A Remote Troubleshooting job involves diagnosing and resolving technical issues for customers or employees from a remote location. This can include software problems, network connectivity issues, hardware troubleshooting, and system configurations. Support is typically provided via phone, email, chat, or remote desktop software. Technicians use diagnostic tools and guides to identify the root causes and offer step-by-step solutions. Strong problem-solving skills and technical knowledge are essential for success in this role.
How to make $1000 a week remotely?
What are the key skills and qualifications needed to thrive in the Remote Troubleshooting position, and why are they important?
To thrive in Remote Troubleshooting, you need strong analytical skills, technical proficiency in diagnosing and resolving hardware or software issues, and experience with relevant IT systems or platforms. Familiarity with remote access tools, ticketing systems, and certifications such as CompTIA A+ or Microsoft Certified Professional are commonly required. Excellent written and verbal communication, patience, and a customer-oriented mindset are crucial soft skills for this position. These abilities ensure swift, accurate resolution of technical problems while maintaining high customer satisfaction in a remote work environment.
What jobs pay 4000 a week without a degree?
- Remote Support Specialist
- Remote It Asset Management Administrator
- Patient Support Specialist Remote
- Work From Home Remote Computer Support Specialist
- Work From Home Product Support Specialist
- Weekend Technical Support Engineer
- Junior Desktop Support Engineer
- Work From Home Wire Transfer Specialist
- Remote Junior Hardware Engineer
- Senior Support Engineer

Full-time
Posted 26 days ago
Job description
SUPPORT TECHNICIAN (With Emphasis on Engineering Analysis)
Department: Support
Reports to: EA Lead/VP of Support and Training
Division: Remote
Classification: Salary/Exempt/Full-time
JOB SUMMARY
An EA Support Technician is responsible for providing frontline technical support services to Milsoft customers, including installation, troubleshooting, problem resolution, and maintenance in a 24/7 support environment. Phone, email, and remote connection software are utilized to resolve customerissues and achieve customer satisfaction. The position will require some travel and after-hours on-call
support time.
ESSENTIAL FUNCTIONS
- Directly resolves technical support inquiries through remote troubleshooting and diagnostics to ensure that all EA products and services function properly
- Advises customers on system settings and configurations that favorably impact softwareperformance and user experience
- Must be able to turn customer concerns and requests into detailed tickets, includingreproduction steps, for action by the Development team
- Translate complex operational and system processes into clear instructions and/or explanations as knowledge articles
- Document all customer interactions in a support ticketing system
- Adapt to new technologies and changes in software functionality through continuous productrelease cycles
- Upholds, safeguards, and promotes Milsoft's values and philosophy relating particularly toethics, integrity, and corporate responsibility
- Any other duties that may be necessary or assigned from time to time. Such additional duties will not normally change the scope of the job
QUALIFICATIONS
- Bachelor's degree in Electrical Engineering or equivalent work experience
- Prior experience in the electric utility field is preferred
- Knowledge of Microsoft server/client operating systems, network architecture, and components
- Experience with Lua scripting is a plus
- Must be able to effectively communicate with customers, both verbally and in writing
- Able to adapt and learn new technologies and retain knowledge for future applications
About Milsoft Utility Solutions
Sourced by ZipRecruiter
Industry
Software development
Company size
51 - 200 Employees
Headquarters location
Abilene, TX, US
Year founded
1989