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Remote Troubleshooting Jobs in Forney, TX (NOW HIRING)

Playing a central role in CoreWeave's growth strategy, this team is on the front line for configuration, updates and remote troubleshooting of our highest tier of supercomputing clusters and their ...

Customer Support Representative II

Dallas, TX · On-site +1

$16.75 - $21.50/hr

Performs remote troubleshooting through diagnostic techniques and pertinent questions. * Provides technical support to users by researching and answering questions, troubleshooting problems, and ...

Field Technician

Dallas, TX · Remote

$55K - $65K/yr

This isn't a desk-based or remote troubleshooting role, you'll be outdoors in the field every day working on rooftops, ladders, and bucket trucks in all weather conditions. * This is not solely a new ...

NOC Technician - Remote

Dallas, TX · On-site +1

$125K - $135K/yr

The ideal candidate will have strong technical expertise, excellent troubleshooting abilities, and the ability to work independently in a remote or hybrid environment. The Network Administrator will ...

Posted today

Remote Job Overview We are seeking experienced CNC Machinists to support a project focused on ... Troubleshoot issues such as tool wear, chatter, and dimensional variation. * Use calipers ...

Posted today

Remote Customer Service Specialist

Plano, TX · On-site +1

$16.25 - $21.50/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Help customers with orders, shipping questions, product details, and troubleshooting * Track and ...

Remote Customer Service Specialist

Dallas, TX · On-site +1

$16.75 - $22.25/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Help customers with orders, shipping questions, product details, and troubleshooting * Track and ...

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Remote Troubleshooting information

What is remote troubleshooting?

A Remote Troubleshooting job involves diagnosing and resolving technical issues for customers or employees from a remote location. This can include software problems, network connectivity issues, hardware troubleshooting, and system configurations. Support is typically provided via phone, email, chat, or remote desktop software. Technicians use diagnostic tools and guides to identify the root causes and offer step-by-step solutions. Strong problem-solving skills and technical knowledge are essential for success in this role.

What skills and qualifications are needed for remote troubleshooting?

To thrive in Remote Troubleshooting, you need strong analytical skills, technical proficiency in diagnosing and resolving hardware or software issues, and experience with relevant IT systems or platforms. Familiarity with remote access tools, ticketing systems, and certifications such as CompTIA A+ or Microsoft Certified Professional are commonly required. Excellent written and verbal communication, patience, and a customer-oriented mindset are crucial soft skills for this position. These abilities ensure swift, accurate resolution of technical problems while maintaining high customer satisfaction in a remote work environment.

What are common challenges in remote troubleshooting and how can they be addressed?

Remote Troubleshooting professionals often encounter challenges such as limited physical access to devices, communication barriers with clients, and varying levels of technical literacy among end users. These can be addressed by leveraging advanced remote support tools, developing clear and empathetic communication strategies, and providing detailed step-by-step guidance. Additionally, building strong documentation habits and regularly updating one's technical skills can help prevent recurring issues. Working successfully in this role often requires adaptability and resourcefulness to troubleshoot effectively from a distance.

What job categories do people searching Remote Troubleshooting jobs in Forney, TX look for?

The top searched job categories for Remote Troubleshooting jobs in Forney, TX are:

What cities near Forney, TX are hiring for Remote Troubleshooting jobs?

Cities near Forney, TX with the most Remote Troubleshooting job openings:

Infographic showing various Remote Troubleshooting job openings in Forney, TX as of August 2026, with employment types broken down into 90% Full Time, 6% Part Time, and 4% Temporary. Highlights an 100% Remote job distribution.

Senior Remote Sensing Technician

WESTWOOD PROFESSIONAL SERVICES INC

Dallas, TX • Remote

Full-time

Re-posted 11 days ago


Westwood Professional Services rating

8.6

Company rating: 8.6 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

102nd of 449 rated engineering


Job description

Description

Westwood Professional Services, Inc. is seeking a Senior Remote Sensing Technician to join our team. Westwood's growing Geospatial Department provides professional-level products to its clients, leveraging the latest in industry technology. Westwood has a highly experienced, dynamic team dedicated to providing high-level professional services to our clients.


The Senior Remote Sensing Technician is responsible for post-processing aerial data to final deliverables supporting multiple markets and users. This role involves ensuring the accuracy and reliability of all deliverables created from LiDAR and imagery data from both manned and unmanned aircraft, troubleshooting technical issues, and conducting quality control checks. The Senior Remote Sensing Technician will work closely with Remote Sensing Project Leads and other stakeholders to support the successful execution of projects.

Requirements

Duties and Responsibilities:

  • Work closely with Remote Sensing Leadership and Project Leads to meet project expectations.
  • Perform post-processing procedures according to internal guidelines and industry best practices.
  • Create final deliverables based on project scope for various markets ready for the client as final deliverables.
  • Troubleshoot technical issues related aerial datasets.
  • Conduct thorough quality control checks to ensure the accuracy and reliability from junior technicians.
  • Stay updated on the latest advancements and best practices in remote sensing.
  • Assist in the development and implementation of standard operating procedures for aerial deliverables.
  • Collaborate with software vendors to address issues and obtain necessary support.
  • Participate in training programs and workshops to enhance technical knowledge and skills.
  • Assist with testing and implementation of new software.

Required Experience:

  • Minimum 5+ years of experience or Associate degree or equivalent in a related field (e.g., geomatics, surveying, remote sensing).
  • Minimum 3+ years in a senior technician role.
  • ASPRS certifications highly desired.
  • Strong understanding of LiDAR and remote sensing principles and data processing.
  • Proficiency in using Remote Sensing software and tools, such as, TerraSolid, RiProcess, MicroStation, MetaShape, Photoshop, PLS-CADD, TopoDOT.
  • In depth knowledge of coordinate systems and projections.
  • Industry experience in power generation and delivery, DOT, and renewables.
  • Scripting and light programming knowledge to support automation.
  • Familiarity with surveying techniques and equipment for project control understanding.
  • Excellent problem-solving and troubleshooting skills.
  • Strong attention to detail and ability to work with precision.
  • Effective communication and teamwork skills.
  • Ability to work independently and manage multiple tasks simultaneously.
  • Willingness to adapt to changing technologies and industry trends.


Note: This job description is a general outline of the key responsibilities and qualifications of a Remote Sensing Calibration Technician. It is not exhaustive and may be subject to change based on the specific needs of the organization and projects.



About Westwood Professional Services, Inc. (Westwood)

At Westwood, our purpose is to create a better world for people through our work. We transform the energy grid, design resilient infrastructure, and develop communities that will flourish today and for future generations. With over 50 years of experience and a legacy of innovation, we stand at the forefront of our industry, dedicated to understanding the unique needs of the markets we serve.


Join us in creating a better world.

In 2024, Zweig Group ranked Westwood nationally at #13 and #40, respectively, on its Hot Firms and Best Firms to Work for lists. Zweig also awarded Westwood one national 1st place award for Marketing Excellence. Westwood was recently recognized as #83 in the ENR Top 500 Firms in 2024. The firm consistently ranks on the industry's top 25 lists and receives recognition for its involvement in award-winning projects nationwide.


Westwood provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We believe that diverse backgrounds strengthen our business. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.


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