Remote Troubleshooting Jobs in Forney, TX (NOW HIRING)

We are currently looking for a HealthShare Application Engineer for a 100% remote position supporting a large federal government healthcare modernization project. This role is responsible for supporting and maintaining InterSystems HealthShare and IRIS environments, including platform administration, production support, automation, CI/CD processes, security integrations, and system performance optimization.

This position requires support of an alternative schedule. Candidates must be available to work either Monday-Friday from 3:00 PM to 12:00 AM EST or 11:00 PM to 8:00 AM EST, with 12-hour weekend shifts (7:00 AM-7:00 PM EST) on Saturday and Sunday.

The candidate must reside within the continental US.

Responsibilities

• Support and maintain InterSystems HealthShare, Health Connect, IRIS, and related platform technologies in production environments.
• Develop and implement automation solutions to improve operational efficiency and streamline software delivery processes.
• Maintain Continuous Integration and Continuous Delivery (CI/CD) pipelines and deployment processes.
• Perform system administration activities including installation, configuration, patching, backup, recovery, and performance tuning.
• Manage certificate lifecycle activities and support security integrations including OAuth, SSO, and ADFS.
• Provide Tier 3 production support and troubleshooting for HealthShare applications and related infrastructure.
• Configure and support monitoring, alerting, and operational tools to ensure platform availability and reliability.
• Collaborate with engineering and operations teams to identify, troubleshoot, and resolve complex technical issues.
• Take on additional tasks and responsibilities as needed to support team objectives and ensure the success of the project.

Requirements

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related technical discipline.
• 3+ years of professional experience in information technology, healthcare IT, or federal government contracting environments.
• Hands-on experience supporting InterSystems HealthShare, Health Connect, IRIS, Ensemble, or Cache environments.
• Experience administering Linux/Unix-based systems and large middleware applications.
• Experience with cloud platforms such as AWS.
• Experience developing or maintaining CI/CD pipelines using tools such as Jenkins, Ansible, or similar technologies.
• Experience with monitoring and observability platforms such as Splunk, Dynatrace, CloudWatch, or equivalent solutions.
• Familiarity with OAuth, SSO, certificate management, and enterprise authentication technologies.
• Knowledge of Agile methodologies, DevOps practices, and modern software delivery processes.
• Strong analytical, troubleshooting, and communication skills.

Additional Qualifications

• Experience supporting Department of Veterans Affairs (VA) healthcare systems or other federal healthcare programs.
• Experience with healthcare interoperability platforms and technologies.
• AWS Certified Solutions Architect Associate or similar cloud certification.
• Experience with Python scripting and infrastructure automation.
• Experience supporting highly available production environments and on-call operations.

Security Clearance Requirements

• U.S. Citizenship is required.
• All selected candidates must successfully complete a background check.
• Ability to obtain and maintain a Government/Public Trust clearance, including required fingerprinting, when required for the position.

Benefits

• Medical/Dental/Vision.
• 401k with Employer Match.
• PTO + Federal Holidays.
• Corporate Laptop.
• Training Opportunities.
• Remote Opportunity.

VetsEZ is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.

Sorry, we are unable to offer sponsorship at this time.

Employment Type: FULL_TIME