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Client Support Analyst Jobs in California (NOW HIRING)

Department of Social Services

Client Support

Sacramento, CA · On-site

$4.9K - $8.7K/mo

Client Support Classification: INFORMATION TECHNOLOGY ASSOCIATE $4,935.00 - $6,614.00 A $5,424.00 ... Data Defined Outcomes We equitably collect and analyze data, take data-driven action, and measure ...

Doist

Client Support Engineer

San Francisco, CA · On-site

$90 - $140/hr

About the Job We're seeking a Client Support Engineer to drive technical execution across the end ... product analytics, and support engineering in consulting, professional services, FinTech, or ...

PactFi

Client Support Engineer

San Francisco, CA · On-site +1

$130K - $150K/yr

About the Job We're seeking a Client Support Engineer to drive technical execution across the end ... product analytics, and support engineering in consulting, professional services, FinTech, or ...

Coastal Payroll

Client Support Specialist

San Diego, CA · On-site

$24 - $26/hr

The Client Support Specialist is responsible for assisting with customer service and payroll ... analyze payroll reports and develop reporting to assist clients in better understanding payroll ...

IT America Inc

Product Support Analyst

Los Angeles, CA · On-site

We are seeking a proactive and detail-oriented Product Support Analyst to join our team supporting client digital products and platforms. The ideal candidate will act as a bridge between business ...

Coastal Payroll

Client Support Specialist

San Diego, CA · On-site

$19.25 - $25.75/hr

The Client Support Specialist is responsible for assisting with customer service and payroll ... Help clients analyze payroll reports and develop reporting to assist clients in better ...

OSTechnical

Be Seen First

Technical Support Analyst

Ventura, CA · On-site

$25 - $26/hr

IT Support Analyst - Level I | 24x7 Environment Our hospital client is seeking a customer-focused IT Support Analyst (Level I) to provide frontline technical support in a fast-paced healthcare ...

ICONMA

Fleet Support Analyst

Atwater, CA · On-site

ICONMA is seeking a Fleet Support Analyst for their client, an AV Manufacturing company located in Atwater, CA. The role involves troubleshooting fleet issues, analyzing data to identify trends, and ...

EROS Technologies, Inc.

Desktop Support Analyst

Sunnyvale, CA · On-site

$27.25 - $36.75/hr

Treating every client as the top priority, we customize our solutions and services to align with the unique needs of each client. Job Title: - Desktop Support Analyst (513708) Location: - Sunnyvale ...

cathaybank

Applications Support Analyst

Rosemead, CA · On-site

$36.05 - $43.27/hr

GENERAL SUMMARY The Applications Support Analyst position is charged with responding, resolving ... Build strong client service relationships across various levels of the organization. * Ensure ...

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All JobsClient Support Analyst JobsClient Support Analyst Jobs in California

Client Support Analyst information

See California salary details

$12

$27

$39

How much do client support analyst jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for client support analyst in California is $27.55, according to ZipRecruiter salary data. Most workers in this role earn between $20.14 and $39.13 per hour, depending on experience, location, and employer.

What does a client support analyst do?

A Client Support Analyst is responsible for assisting clients with technical and product-related issues, ensuring customer satisfaction by resolving problems efficiently. They serve as the main point of contact between the company and its clients, troubleshooting issues, answering queries, and providing guidance on using products or services. Additionally, they may document recurring problems, escalate complex issues to higher-level support, and contribute to improving support processes based on client feedback.

What are some common challenges a client support analyst faces when troubleshooting client issues, and how can these be effectively managed?

Client Support Analysts often encounter challenges such as diagnosing complex technical issues with limited information, managing multiple client requests simultaneously, and communicating technical solutions to clients with varying levels of technical expertise. Effectively managing these challenges requires strong problem-solving skills, patience, and the ability to prioritize tasks. Building good relationships with clients and collaborating closely with internal technical teams can also help streamline resolution processes and ensure client satisfaction.

What are the key skills and qualifications needed to thrive as a client support analyst, and why are they important?

To thrive as a Client Support Analyst, you need strong problem-solving skills, customer service experience, and a relevant degree or background in IT or business. Familiarity with CRM software, ticketing systems, and remote troubleshooting tools is typically required, along with certifications like ITIL or CompTIA A+. Excellent communication, patience, and active listening help build rapport and resolve client issues efficiently. These skills ensure timely, effective support and high client satisfaction, which are critical for maintaining strong business relationships.

What are popular job titles related to Client Support Analyst jobs in California?

For Client Support Analyst jobs in California, the most frequently searched job titles are:

What job categories do people searching Client Support Analyst jobs in California look for?

The top searched job categories for Client Support Analyst jobs in California are:

Client Support Analyst jobs near you
Infographic showing various Client Support Analyst job openings in California as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 23% Part Time, and 6% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $57,314 per year, or $27.6 per hour.

Client Support Analyst 2

Custom Health

West Hollywood, CA • On-site

Full-time

Posted 9 days ago

Job description

Description:

We are looking for an energetic Client Support Analyst 2 to join our growing team! The ideal candidate will have a strong customer service background, a strong desire to learn Custom Health’s products, and have an ability to investigate, understand, and explain technical aspects of software to technical and non-technical individuals.


Job Duties

  • Handle basic software, hardware, and product functionality support issues via e-mail and phone.
  • Provide exceptional support by listening, understanding the issue, and problem-solving with customers.
  • Participates in the After-Hours on call rotation.
  • Investigate and answer basic questions, applying knowledge of applications and system requirements.
  • Be knowledgeable on our departmental SLA’s, escalation, and service processes. 
  • Handles escalated issues from the CSA 1 support tier and triage escalated technical and software issues to the CSA 3 support tier. 
  • Determine whether problem is caused by a software defect or improper workstation system requirements. 
  • May provide alternate approaches to existing software and hardware when standardized approaches cannot be applied. 
  • Maintain good product knowledge and stay on top of all new future releases. 
  • Query client data bases and decipher error logs.
  • Liaise with applicable partners and third-party companies to troubleshoot and resolve basic functionality and performance issues between integrated products.
  • Perform standard troubleshooting and reference knowledge base articles to resolve client issues.
  • May specialize by type of software, computer language, or computer operating system. 
  • Ad hoc departmental reporting and performs other duties as assigned.
Requirements:
  • Post-Secondary Degree or Diploma or an acceptable combination of education and relevant experience required. Computer Science, Programming or tech exp is highly preferred.
  • Strong evidence of time management skills required, including ability to prioritize many competing projects on a tight deadline. 
  • Genuinely committed to delivering best in class customer/ technical support.
  • Able to effectively communicate both verbally and in writing in English.
  • Able to quickly analyze issues and determine best course of action using available resources. 
  • Able to effectively communicate both verbally and in writing. 
  • Ability to explain technical concepts and theories to non-technical audiences. 
  • This position is full-time, 40 hours per week.