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Client Support Analyst Jobs in California (NOW HIRING)

The Client Support Specialist is responsible for assisting with customer service and payroll ... Help clients analyze payroll reports and develop reporting to assist clients in better ...

The Client Support Specialist is responsible for assisting with customer service and payroll ... Help clients analyze payroll reports and develop reporting to assist clients in better ...

We are seeking a proactive and detail-oriented Product Support Analyst to join our team supporting client digital products and platforms. The ideal candidate will act as a bridge between business ...

Client Support Specialist

San Diego, CA

$19.25 - $25.75/hr

The Client Support Specialist is responsible for assisting with customer service and payroll ... Help clients analyze payroll reports and develop reporting to assist clients in better ...

We have Contract role Product Support Analyst Hybrid for client at Irvine, CA. Please let me know if you or any of your friends would be interested in this position. Position Details: Product Support ...

Technical Support Analyst

Ventura, CA · On-site

$25 - $26/hr

IT Support Analyst - Level I | 24x7 Environment Our hospital client is seeking a customer-focused IT Support Analyst (Level I) to provide frontline technical support in a fast-paced healthcare ...

Adecco is assisting a Fortune 500 client in recruiting for a Reporting & System Support Analyst in Dublin, CA . This is a full-time, temporary position in Dublin, CA. Reporting & System Support ...

ICONMA is seeking a Fleet Support Analyst for their client, an AV Manufacturing company located in Atwater, CA. The role involves troubleshooting fleet issues, analyzing data to identify trends, and ...

GENERAL SUMMARY The Applications Support Analyst position is charged with responding, resolving ... Build strong client service relationships across various levels of the organization. * Ensure ...

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Showing results 1-20

Client Support Analyst information

See California salary details

$12

$27

$39

How much do client support analyst jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for client support analyst in California is $27.55, according to ZipRecruiter salary data. Most workers in this role earn between $20.14 and $39.13 per hour, depending on experience, location, and employer.

What does a Client Support Analyst do?

A Client Support Analyst is responsible for assisting clients with technical and product-related issues, ensuring customer satisfaction by resolving problems efficiently. They serve as the main point of contact between the company and its clients, troubleshooting issues, answering queries, and providing guidance on using products or services. Additionally, they may document recurring problems, escalate complex issues to higher-level support, and contribute to improving support processes based on client feedback.

What are the key skills and qualifications needed to thrive as a Client Support Analyst, and why are they important?

To thrive as a Client Support Analyst, you need strong problem-solving skills, customer service experience, and a relevant degree or background in IT or business. Familiarity with CRM software, ticketing systems, and remote troubleshooting tools is typically required, along with certifications like ITIL or CompTIA A+. Excellent communication, patience, and active listening help build rapport and resolve client issues efficiently. These skills ensure timely, effective support and high client satisfaction, which are critical for maintaining strong business relationships.

What are some common challenges a Client Support Analyst faces when troubleshooting client issues, and how can these be effectively managed?

Client Support Analysts often encounter challenges such as diagnosing complex technical issues with limited information, managing multiple client requests simultaneously, and communicating technical solutions to clients with varying levels of technical expertise. Effectively managing these challenges requires strong problem-solving skills, patience, and the ability to prioritize tasks. Building good relationships with clients and collaborating closely with internal technical teams can also help streamline resolution processes and ensure client satisfaction.
What are popular job titles related to Client Support Analyst jobs in California? For Client Support Analyst jobs in California, the most frequently searched job titles are:
What job categories do people searching Client Support Analyst jobs in California look for? The top searched job categories for Client Support Analyst jobs in California are:
Infographic showing various Client Support Analyst job openings in California as of July 2026, with employment types broken down into 1% Locum Tenens, 66% Full Time, 8% Part Time, and 25% Contract. Highlights an 61% Physical, 5% Hybrid, and 34% Remote job distribution, with an average salary of $57,314 per year, or $27.6 per hour.
Client Support Analyst- Woodland Hills, CA

Client Support Analyst- Woodland Hills, CA

Kelly Services

Woodland Hills, CA

$22/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 12 days ago


Job description


Location: Woodland Hills, CA 91367
Schedule: Monday - Friday, 8:00 am - 5:00 pm
Pay: $22

Position Summary: The Client Support Analyst serves as the primary point of contact for clients, providing assistance via phone and email to ensure timely and accurate resolution of inquiries.

Essential Job Functions:

  • Investigate and research issues to ensure proper corrective action is taken.
  • Quickly address client and sales partner inquiries and drive them to resolution.
  • Set up new client accounts via the company portal.
  • Direct, coach, and prepare new clients to use portal features effectively.
  • Complete front-end processing for settled cases.
  • Perform transcript and video status checks.
  • Handle client inquiries regarding price quotes for completed jobs.
  • Collaborate with other departments to resolve issues or fulfill requests swiftly.
  • Work efficiently while suggesting improvements to workflow processes.
  • Demonstrate genuine interest and retain knowledge of legal services offered.
  • Ensure service level agreements (SLAs) are consistently met or exceeded.
  • Perform other duties as assigned by department leadership.

Requirements:

  • High school diploma or equivalent required; Associate degree preferred.
  • 3+ years of experience in customer service or client solutions.
  • Professional email and phone etiquette.
  • Industry experience preferred but not required.
  • Prior administrative or office experience a plus.

Skills Attributes:

  • Strong attention to detail and active listening skills.
  • Excellent communication and problem-solving abilities.
  • Cheerful, professional, and client-focused demeanor.
  • Dependable and reliable with a strong work ethic.
  • Flexible and adaptable in a fast-paced environment.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.
Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.