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Client Support Analyst Jobs in California (NOW HIRING)

FUGA

Associate, Client Support - Distribution

Los Angeles, CA · On-site

$50K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Role Overview We are currently looking to grow our Client Support team. This is an excellent ... An analytical approach to problem solving * Desire to work in a tech-savvy environment and develop ...

New

Cathay Bank

Applications Support Analyst

Rosemead, CA · On-site

$36.05 - $43.27/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Independently analyze, troubleshoot, and document user support tickets related to banking ... Build strong client service relationships across various levels of the organization. * Ensure ...

FUGA

Associate, Client Support - Distribution

Los Angeles, CA · Hybrid

$50K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Role Overview We are currently looking to grow our Client Support team. This is an excellent ... An analytical approach to problem solving * Desire to work in a tech-savvy environment and develop ...

New

Internova Travel Group

Technical Support Analyst

Beverly Hills, CA · Hybrid

$18.41 - $30.21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Internova is currently looking for a Technical Support Analyst to provide technical expertise and ... VPN client, Adobe Products, Internet Browsers and various GDS software. * Perform system ...

Benchling

Product Support Analyst

San Francisco, CA · On-site

$73K - $90K/yr

The Product Support Analyst plays a key role on the team supporting our customers and internal ... You can work through challenging client requests, set the correct expectations and provide ...

The Trade Desk

Platform Support Analyst I

Los Angeles, CA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Strong client facing skills with the ability to assist in de-escalating issues * Strong SQL and HTML experience * Advanced MS Excel skills: ability to draw insights from large datasets, use of pivot ...

Coastal Payroll

Senior Client Support Specialist

San Diego, CA · On-site

$28 - $30/hr

  • Dental

  • Vision

  • Life

  • PTO

As a Senior Client Support Specialist, you will play a crucial role in delivering exceptional ... Payroll Analysis: Help clients analyze payroll reports and develop customized reporting tools to ...

The Trade Desk

Data Support Analyst I

Ventura, CA

We operate as a Dual Impact Team: our time is split between client-facing service - proactive and ... analysis methods and tools. * Act as a connector between Data Support and other TTD teams to ...

TalentBurst

Workday Support Analyst

Torrance, CA

$45 - $55/hr

... DIRECT Client. I was hoping you or someone you know may be interested in this opening. If this ... Workday Support Analyst Pay Rate: $45-55/hour on W2 Location: Torrance, CA / Plano, TX (open to ...

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Showing results 41-60

All JobsClient Support Analyst JobsClient Support Analyst Jobs in California

Client Support Analyst information

See California salary details

$12

$27

$39

How much do client support analyst jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for client support analyst in California is $27.55, according to ZipRecruiter salary data. Most workers in this role earn between $20.14 and $39.13 per hour, depending on experience, location, and employer.

What does a client support analyst do?

A Client Support Analyst is responsible for assisting clients with technical and product-related issues, ensuring customer satisfaction by resolving problems efficiently. They serve as the main point of contact between the company and its clients, troubleshooting issues, answering queries, and providing guidance on using products or services. Additionally, they may document recurring problems, escalate complex issues to higher-level support, and contribute to improving support processes based on client feedback.

What are the key skills and qualifications needed to thrive as a client support analyst, and why are they important?

To thrive as a Client Support Analyst, you need strong problem-solving skills, customer service experience, and a relevant degree or background in IT or business. Familiarity with CRM software, ticketing systems, and remote troubleshooting tools is typically required, along with certifications like ITIL or CompTIA A+. Excellent communication, patience, and active listening help build rapport and resolve client issues efficiently. These skills ensure timely, effective support and high client satisfaction, which are critical for maintaining strong business relationships.

What are some common challenges a client support analyst faces when troubleshooting client issues, and how can these be effectively managed?

Client Support Analysts often encounter challenges such as diagnosing complex technical issues with limited information, managing multiple client requests simultaneously, and communicating technical solutions to clients with varying levels of technical expertise. Effectively managing these challenges requires strong problem-solving skills, patience, and the ability to prioritize tasks. Building good relationships with clients and collaborating closely with internal technical teams can also help streamline resolution processes and ensure client satisfaction.

What are popular job titles related to Client Support Analyst jobs in California?

For Client Support Analyst jobs in California, the most frequently searched job titles are:

What job categories do people searching Client Support Analyst jobs in California look for?

The top searched job categories for Client Support Analyst jobs in California are:

Client Support Analyst jobs near you
Infographic showing various Client Support Analyst job openings in California as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, 2% Temporary, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $57,314 per year, or $27.6 per hour.

Associate, Client Support - Distribution

FUGA

Los Angeles, CA • On-site

$50K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

Job description

About FUGAFUGA, part of Downtown Music, is the world's leading full-service B2B music distributor - providing cutting-edge distribution, technology and marketing solutions to some of the most forward-thinking music companies in the industry. We work with over 800 clients, including Beggars Group, Epitaph, Naxos and Ninja Tune - empowering them to maximise their reach through our award-nominated label services, best-in-class products and industry-leading revenue accounting platform.
Downtown is an innovative music and tech company with strong ambitions. Across its four divisions - Distribution, Artist & Label Services, Music Publishing and Royalty & Financial Services - Downtown serves some 4 million artists and 5,000 business clients in 150 countries.
Role OverviewWe are currently looking to grow our Client Support team. This is an excellent position for someone looking to develop their career in the music distribution and technology space.
This hybrid role will be based in our Los Angeles office location.
What You'll Do:
  • First point of contact for our clients and digital service providers
  • Provide email support via Zendesk
  • Investigate, troubleshoot and solve technical and content-related issues
  • Escalate issues where appropriate and communicate effectively with the Client Support and Operations teams in our offices around the world
  • Create support documentation, training guides and procedures
  • Test software improvements and bug fixes
  • Work with our development teams to feedback on internal updates and new features to a wide client base
  • Report into the Manager, Client Support

What You'll Bring:
  • Demonstrable experience in a client facing role in a music distribution or music tech company
  • A clear passion for music and an affinity with the online music industry
  • Data driven - knows how to analyse data and put this to use to benefit efficiency
  • Customer and detail-oriented
  • Strong communication skills on an international level
  • An analytical approach to problem solving
  • Desire to work in a tech-savvy environment and develop new skills
  • Hard-working, organised and able to prioritise multiple tasks
  • Operates well in a team and is comfortable working with an agile management process
  • Excellent written and verbal communication skills in English
  • Fluency in other languages (Dutch, Spanish, German, etc.) are a big plus

CAREER DEVELOPMENT / EQUAL EMPLOYMENT OPPORTUNITYIn order to provide equal employment and advancement opportunities to all individuals, FUGA does not discriminate in employment opportunities or practices on the basis of sex, age, race, color, national origin, sexual orientation, religion, marital status, genetic information, veteran status or disability.
COMMITMENT TO DIVERSITYFUGA is committed to creating and maintaining a workplace in which all employees have an opportunity to participate and contribute to the success of the business and are valued for their skills, experience and unique perspectives. This commitment is embodied in company policy and the way we do business and is an important principle of sound business management.
ADA POLICYIt is Company policy not to discriminate against qualified individuals with disabilities in regard to application procedures, hiring, advancement, discharge, compensation, training, or other terms, conditions and privileges of employment. Any individual who can be reasonably accommodated for a job, without undue hardship, will be given the same consideration for that position as any other applicant. The People Team is responsible for implementing this policy, including resolution of reasonable accommodation, safety and undue hardship issues.
FINAL NOTESIf you are a recruiter, please do not contact us with candidates for this position unless we have engaged with you to do so.
FUGA provides base salary ranges for all positions located in the United States at the time of posting. The hiring range for this position is $50,000 annually. As a candidate for this position, your salary and related elements of compensation will be contingent upon various factors including, but not limited to, work experience, geographic location and relevant skills. FUGA is committed to providing a comprehensive market-competitive total rewards program for its employees which includes medical, dental, and vision, life insurance, 401(k) match and generous paid time off. This range does not include any other variable compensation components.

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