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Remote Troubleshooting Jobs in California (NOW HIRING)

Senior IT Manager

Los Angeles, CA · On-site +1

$130K - $160K/yr

On-premise/remote troubleshooting of company hardware (laptops/printers/tablets/cellphones) and employee home network/connectivity issues. * Administration of Google Workspace and other SaaS tools as ...

Operations Specialist

San Francisco, CA · On-site +1

$80K - $90K/yr

Proven product support experience with remote troubleshooting, EV-specific knowledge advantageous. * Working proficiency with AI tools (e.g. Claude) to support troubleshooting research, documentation ...

Service Desk Manager - Tier II

Anaheim, CA · On-site +1

$93K - $108K/yr

Strong technical background in Windows Server (2016/2019/2022), networking (Cisco, Sophos, SonicWall), cloud platforms (Microsoft 365, Google Workspace, Azure AD), and remote troubleshooting.

New Homes Service Manager

San Francisco, CA · On-site +1

$98K - $117K/yr

Manage system underperformance cases from intake to resolution, including but not limited to remote troubleshooting, diagnosis, field service dispatch, RMA submission, billing ...

New Homes Service Manager

Irvine, CA · On-site +1

$98K - $117K/yr

Manage system underperformance cases from intake to resolution, including but not limited to remote troubleshooting, diagnosis, field service dispatch, RMA submission, billing ...

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Remote Troubleshooting information

See California salary details

$22K

$71.2K

$162.1K

How much do remote troubleshooting jobs pay per year?

As of Aug 22, 2026, the average yearly pay for remote troubleshooting in California is $71,228.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,169.00 and $92,537.00 per year, depending on experience, location, and employer.

What is remote troubleshooting?

A Remote Troubleshooting job involves diagnosing and resolving technical issues for customers or employees from a remote location. This can include software problems, network connectivity issues, hardware troubleshooting, and system configurations. Support is typically provided via phone, email, chat, or remote desktop software. Technicians use diagnostic tools and guides to identify the root causes and offer step-by-step solutions. Strong problem-solving skills and technical knowledge are essential for success in this role.

What skills and qualifications are needed for remote troubleshooting?

To thrive in Remote Troubleshooting, you need strong analytical skills, technical proficiency in diagnosing and resolving hardware or software issues, and experience with relevant IT systems or platforms. Familiarity with remote access tools, ticketing systems, and certifications such as CompTIA A+ or Microsoft Certified Professional are commonly required. Excellent written and verbal communication, patience, and a customer-oriented mindset are crucial soft skills for this position. These abilities ensure swift, accurate resolution of technical problems while maintaining high customer satisfaction in a remote work environment.

What are common challenges in remote troubleshooting and how can they be addressed?

Remote Troubleshooting professionals often encounter challenges such as limited physical access to devices, communication barriers with clients, and varying levels of technical literacy among end users. These can be addressed by leveraging advanced remote support tools, developing clear and empathetic communication strategies, and providing detailed step-by-step guidance. Additionally, building strong documentation habits and regularly updating one's technical skills can help prevent recurring issues. Working successfully in this role often requires adaptability and resourcefulness to troubleshoot effectively from a distance.

What job categories do people searching Remote Troubleshooting jobs in California look for?

The top searched job categories for Remote Troubleshooting jobs in California are:

What cities in California are hiring for Remote Troubleshooting jobs?

Cities in California with the most Remote Troubleshooting job openings:

Infographic showing various Remote Troubleshooting job openings in California as of August 2026, with employment types broken down into 92% Full Time, 4% Part Time, and 4% Temporary. Highlights an 100% Remote job distribution, with an average salary of $71,228 per year, or $34.2 per hour.

Senior System Protection Engineer - Hydro & Pumping

Ulteig

Rancho Cordova, CA • On-site, Remote

$122K - $167K/yr

Full-time

Re-posted 29 days ago


Ulteig rating

9.6

Company rating: 9.6 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

8th of 449 rated engineering


Job description

The Opportunity

Ulteig is seeking qualified candidates for the position of Sr. Protection Engineer (Hydro & Pumping) within the Automation, Integration, and System Protection (AISP) Department. This position is responsible for designing, developing, testing, and commissioning protection and control systems, primarily for hydroelectric facilities and associated substations, while also providing broader support across Ulteig’s system protection engineering initiatives.

This role requires periodic travel throughout California to support field activities, which may include site walkdowns, commissioning, troubleshooting, demolition and construction support, and other related tasks. Candidates must be based in California and willing to travel statewide, and occasionally out of state, as project needs require. The Sr. Protection Engineer acts as a technical leader and will plan, schedule, and coordinate detailed phases of assigned project work.

What You'll Do

  • Develop complete design packages for protective relay replacement projects that include one-line diagrams, three-line diagrams, panel layouts, electrical schematics, wiring connection diagrams, communication diagrams, and other associated deliverables.
  • Perform field demolition and construction support, lead on-site commissioning activities, and lead on-site or remote troubleshooting support for protective relay replacement projects.
  • Provide technical guidance to engineers and technicians
  • Apply protection system engineering practices and principles in the following areas: transmission line, bus, transformer, capacitor bank, reactor bank, feeder, generator, motor, and communication-assisted protection schemes
  • Develop relay settings files, create or update calculation worksheet templates, develop test plans, and perform protection system event analysis
  • Create SCADA point lists, remote terminal unit (RTU) programs, human-machine interfaces (HMI’s), meter programs, metering overviews, and calculations
  • Develop plans, specifications, and observation reports to see that these items are complete, accurate, and in accordance with sound engineering practice
  • Apply current, standard engineering techniques, procedures, and criteria to complete engineering tasks
  • Practice efficiency engineering as it pertains to design selection
  • Recommend alterations to development and design to improve quality
  • Prepare reports and correspondence concerning the direction of assigned projects
  • Effectively communicate and interact with clients to ensure we are meeting their needs
  • This job description is not intended to be all-inclusive; duties and responsibilities may change based on business needs.

What We Expect from You

  • Education: Bachelor’s degree in Electrical Engineering from an ABET-accredited program (or equivalent) required; Master’s Degree in Engineering is a plus
  • Licensure: Professional Engineer (PE) registration required
  • Experience: 8+ years of engineering experience required; commissioning experience is a plus.
  • Design Deliverables: Experience producing and/or reviewing one-lines, AC/DC schematics, wiring diagrams, control panel elevations, and bills of materials (BOMs).
  • Commissioning: On-site commissioning experience in one or more of the following is a plus: CT/PT wiring injection and verification, Protective relay testing, End-to-end relay testing, Functional verification of protection schemes, CT/PT burden/load verification
  • Field Support: Experience providing on-site demolition and construction engineering support is a plus
  • Troubleshooting: Experience troubleshooting protection and control schemes is a plus
  • Technical Knowledge: Working knowledge of HV substation equipment and MV electrical apparatus, including station service, MV switchgear, and protective relaying.
  • Protection Applications: Experience applying protection engineering practices for one or more of the following: transmission line, bus, transformer, capacitor bank, reactor bank, feeder, generator, motor, and communications-assisted protection schemes
  • Standards: Familiarity with protection and control design standards is a plus
  • Compliance: Familiarity with NERC PRC standards is a plus
  • SCADA: Knowledge of SCADA systems and programming is a plus.
  • Codes: Knowledge of NEC and California Electrical Code (CEC) is a plus.
  • Technical Tools: Proficiency in SEL AcSELerator Quickset, SEL AcSELerator RTAC, SEL SynchoWAVe, ASPEN OneLiner, GE Enervista UR Setup, EasyPower, ETAP, and AutoCAD is a plus
  • General Tools: Proficiency with Microsoft Office (Word, Excel, PowerPoint, Access); Copilot/GenAI prompting
  • Work Style: Effective in dynamic, team-driven, in-office settings and self-directed when working remotely
  • Culture Add: Demonstrates a positive, collaborative mindset and actively contributes to a respectful, team-first culture by bringing energy, accountability, and constructive communication to daily work
  • Travel: Willingness to travel 20–30% of the time (may vary by project)
  • Driving: Valid driver’s license and ability to meet company driving standards.
  • Work Authorization: Must have permanent authorization to work in the U.S.


      As you consider applying for a position at Ulteig, we encourage you to think outside the box – because we do! You might not meet 100% of the skills listed in a description, but we are committed to hiring people with exceptional talent, ability and potential, and then creating an environment where they can become the best versions of themselves. We don’t want to miss out on the possibility of speaking with the next outstanding Ulteig team member, so please apply if you think this role is a great match for your unique skills and strengths. And, yes, relevant military experience is absolutely considered for transitioning service members.

      What You Can Expect from Ulteig

      Ulteig is a purpose driven organization that has built a culture focused on people – both our clients and our employees –for over 80 years. Working at Ulteig is more than a job, opening opportunities to make an impact by creating and solving for a sustainable future. We recognize our success relies heavily on the dedication and focus of our workforce; this is why we make investing in our employees a top priority. We prioritize flexibility and staying connected to meet your needs and help you achieve your goals. We value your unique perspective, respect your individuality and celebrate your contributions. At Ulteig, we take our own success and the success of our clients personally.

      We offer our team members:
      • Flexible Workplace
      • Employee Ownership
      • Competitive Pay
      • Comprehensive Benefits Package
      • Collaborative Environment
      • Innovative Culture


      Our vision is to be the most trusted partners transforming our world’s critical infrastructure. Ulteig connects people and resources to develop compelling, integrated solutions across multiple Lifeline Sectors®, including Power, Renewables, Transportation and Water. Ulteig is a trusted partner in engineering North America’s essential infrastructure and leverages its expertise with a wide range of public and private clients.


      At Ulteig, we care deeply about our team, listening to their needs and ensuring they have the tools necessary to be productive whether they choose to work remotely, hybrid or in office. Regardless of where you work, you are empowered to build a workday that best suits your strengths. We strive to ensure a balance and separation between home and work life. We support a flexible working schedule so employees are able to focus on what's important to them.
      If you would like to be a part of a company that empowers their employees, apply today!

      Ulteig is a Drug Free Workplace

       ACHIEVE | GROW | COLLABORATE

      Additional Opportunity Details:
      Target Base Compensation Range for this role is $143,100 - $191,600
      * Factors that may be used to determine your actual salary include your job specific skills, education, training, job location, number of years of experience related to this role and comparison to other employees already in this role

      This position will be posted for a minimum of 3 days and will continue to be posted for an average of 60 days until a qualified applicant is selected or the position has been cancelled.

      Notice to Recruiters and Staffing Agencies: to protect the interests of all parties, Ulteig Engineers, Inc., will not accept unsolicited resumes from any source other than directly from a candidate or an approved vendor that has a written and signed agreement in place with Ulteig. Please do not contact or forward resumes to our company employees or locations. Any unsolicited resumes will be considered Ulteig property. Ulteig is not responsible for any charges or fees related to unsolicited resumes.


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