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System Support Analyst Jobs in California (NOW HIRING)

Caterpillar

System Support Analyst

Arvin, CA · On-site

$26.10 - $33.80/hr

As a Systems Support Analyst, you will be responsible for facility IT support that impacts the Distribution Center operations. Collaboration and detailed communication with various teams as well as ...

Caterpillar Inc.

System Support Analyst

Arvin, CA · On-site

They are seeking a dynamic Systems Support Analyst to provide IT support impacting Distribution Center operations, ensuring collaboration with various teams and managing IT equipment effectively.

cathaybank

Applications Support Analyst

Rosemead, CA

$36.05 - $43.27/hr

This position is charged with administering banking application systems and requires prior ... Independently analyze, troubleshoot, and document user support tickets related to banking ...

cathaybank

Applications Support Analyst

Rosemead, CA · On-site

$36.05 - $43.27/hr

This position is charged with administering banking application systems and requires prior ... Independently analyze, troubleshoot, and document user support tickets related to banking ...

cathaybank

Applications Support Analyst

Rosemead, CA · On-site

$36.05 - $43.27/hr

This position is charged with administering banking application systems and requires prior ... Independently analyze, troubleshoot, and document user support tickets related to banking ...

cathaybank

Applications Support Analyst

Rosemead, CA

$36.05 - $43.27/hr

This position is charged with administering banking application systems and requires prior ... Independently analyze, troubleshoot, and document user support tickets related to banking ...

Cathay Bank

Applications Support Analyst

Rosemead, CA · On-site

The Applications Support Analyst is responsible for responding to and resolving internal banking system support issues, administering banking application systems, and ensuring compliance with ...

ALTEN Technology USA

System Support Engineer

Irvine, CA

$115K - $125K/yr

Identify, analyze, and document newly reported system issues across software and hardware domains ... Deliver detailed root cause analyses and supporting documentation for each issue. Reporting ...

FullSteam

System Support Technician

Fontana, CA · On-site

$19/hr

A-Train Staffing is seeking a System Support Technician in Fontana, CA! We operate within a dynamic ... Analytical and technical skills is a must Work Environment: * The work environment characteristics ...

ALTEN Technology USA

System Support Engineer

Irvine, CA · On-site

$115K - $125K/yr

Identify, analyze, and document newly reported system issues across software and hardware domains ... Deliver detailed root cause analyses and supporting documentation for each issue. • Reporting ...

OneTrust

Support Analyst

San Francisco, CA

The Support Analyst will provide ongoing product support, troubleshooting, and pragmatic solutions ... Working knowledge of development processes, different operating systems, browsers, and programming ...

ALTEN Technology USA

System Support Engineer

Irvine, CA

$115K - $125K/yr

Identify, analyze, and document newly reported system issues across software and hardware domains ... Deliver detailed root cause analyses and supporting documentation for each issue. • Reporting ...

OneTrust

Support Analyst

San Francisco, CA

$28.13 - $50/hr

The Support Analyst will provide ongoing product support, troubleshooting, and pragmatic solutions ... Working knowledge of development processes, different operating systems, browsers, and programming ...

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All JobsSystem Support Analyst JobsSystem Support Analyst Jobs in California

System Support Analyst information

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How much do system support analyst jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for system support analyst in California is $31.87, according to ZipRecruiter salary data. Most workers in this role earn between $23.70 and $39.38 per hour, depending on experience, location, and employer.

What jobs in the US pay 300,000 a year?

For a System Support Analyst, earning $300,000 annually is uncommon and typically requires senior-level experience, specialized skills, or managerial responsibilities. High salaries in IT support roles are more often found in executive or consulting positions, or through combined compensation packages including bonuses and stock options. Most support analyst roles have lower base salaries, but advanced certifications and extensive experience can lead to higher earnings.

What are the key skills and qualifications needed to thrive as a System Support Analyst, and why are they important?

To thrive as a System Support Analyst, you need a solid understanding of IT systems, troubleshooting methodologies, and knowledge of operating systems, typically supported by a degree in computer science or related field. Familiarity with ticketing systems, remote desktop tools, and certifications such as CompTIA A+ or Microsoft Certified: Azure Fundamentals are often required. Excellent problem-solving abilities, communication skills, and a customer-focused attitude help you stand out in this role. These skills ensure timely resolution of system issues, minimize downtime, and maintain optimal performance for end-users and organizations.

What is the difference between System Support Analyst vs Network Support Specialist?

AspectSystem Support AnalystNetwork Support Specialist
CertificationsCompTIA A+, Network+; Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentCorporate IT departments, help desksNetwork operations centers, enterprise networks
Primary FocusSupporting and troubleshooting computer systems and softwareMaintaining and troubleshooting network infrastructure
Common UsageIT support roles in various industriesNetwork-specific support roles in large organizations

While both roles support IT infrastructure, a System Support Analyst primarily focuses on computer systems, software, and user support, whereas a Network Support Specialist concentrates on network hardware, connectivity, and infrastructure. The roles often overlap but differ in their core responsibilities and certifications.

What is a systems support analyst?

A systems support analyst is a professional responsible for maintaining, troubleshooting, and supporting computer systems and networks within an organization. They often use tools like ticketing systems and diagnostic software, and may require certifications such as CompTIA A+ or Network+. Their role involves resolving technical issues to ensure system reliability and performance.

What are some common challenges System Support Analysts face when troubleshooting complex technical issues?

System Support Analysts often encounter challenges when diagnosing issues that span multiple systems or require collaboration with different IT teams. These problems can be difficult to replicate, especially if they involve intermittent errors or unique user environments. Effective communication and strong analytical skills are crucial, as analysts must gather information from users, document findings, and coordinate with developers or network specialists to resolve issues efficiently. Staying current with evolving technologies and maintaining detailed documentation are essential for long-term success in this role.

What does a System Support Analyst do?

A System Support Analyst is responsible for maintaining an organization's computer systems and networks, ensuring they run smoothly and efficiently. They troubleshoot technical issues, provide support to end-users, and often assist with system upgrades and software installations. Their role may also include monitoring system performance, creating documentation, and collaborating with IT teams to resolve complex problems. System Support Analysts play a crucial role in minimizing downtime and ensuring business continuity.

What jobs will boom in 2026?

The demand for System Support Analysts is expected to grow as organizations increasingly rely on technology and IT infrastructure. Skills in cybersecurity, cloud computing, and network management will be especially valuable, with certifications like CompTIA or Cisco enhancing job prospects. Overall, IT support roles are projected to see significant growth through 2026.

Is SOC analyst a high paying job?

A Security Operations Center (SOC) analyst typically earns a competitive salary, especially with experience and relevant certifications like CompTIA Security+ or CISSP. Salaries vary by location and organization but are generally above average for entry-level cybersecurity roles, reflecting the specialized skills required to monitor and respond to security threats.
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System Support Analyst jobs near you
System Support Analyst

System Support Analyst

Wayfinder Family Services

Citrus Heights, CA • On-site

$33.65 - $35.57/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

Job description

At Wayfinder Family Services, we understand the unique challenges facing some of our state’s most vulnerable children, youth and adults. Those with disabilities, those without a home of their own, those who have been abused and many, many more. We answer the call for them. We believe in the amazing potential in, and for, each and every one of them. And, together, we find a way to turn that potential into reality.  

Program and Role Summary

The primary purpose of the System Support Analyst is handling the daily processes for helpdesk service operations. This includes end-user support, issue resolution, training/guidance for various technologies and systems, and IT equipment configuration and deployment.  This position timely and accurately responds to support requests to ensure proper resolution or escalation within the department or any contracted IST vendor. The training aspects include IT/IS orientation, assisting users with software navigation or functionality questions, and drafting user guides or reference materials, as assigned. The IST Support Analyst may be assigned other duties and project related tasks. This is a non-exempt position that reports to the Information Technology Manager.

Primary Responsibilities:

  • Responsible for triaging and resolving various onsite and remote tier 1 & 2 IST support tickets.
  • Respond timely and accurately to user requests within IST designated SLA.
  • Handle WFS staff technical onboarding, including New Hire orientation training and equipment disbursement.
  • Maintain an up-to-date IST asset inventory.
  • Communicate efficiently and effectively with management, users, and internal/external resources for all assigned duties and tasks.
  • Collaborate and work with other IST department analysts.
  • As assigned, attend and actively participates in project meetings, committees, user groups, and other events.
  • Perform other departmental duties as assigned by the Information Technology Manager or at the request of the Senior Director of IST.
  • Travel between WFS local sites as needed.

Education/Certifications:

  • An associate’s degree, or certification from an accredited program focused on technology support; OR at least 4 years of directly related work experience
  • An equivalent combination of education and experience may be considered for the role.
  • Minimum of three years of experience working with desktop support, including user support operations, user training material development, user training delivery, systems analysis, and issue troubleshooting and resolution techniques.
  • Experience supporting desktop computing environments, including Microsoft products, Windows, Office365, Active Directory, and various other productivity software
  • Valid CA Driver License with a minimum of three (3) years good driving history and must be approved by the agency’s insurance carrier to drive agency vehicles.

Benefits: Wayfinder is committed to providing our employees with a benefits program that is both comprehensive and competitive which includes:

  • Paid Time Off: Generous Paid Time Off (PTO) policy, 11 paid holidays, plus five winter holidays
  • Medical, dental, vision, life, and long-term disability insurance
  • 401(k) retirement plan with employer match up to 4% 
  • Employee referral program: Encourage your colleagues to join us
  • Education tuition assistance program: Invest in your career development 
  • Public Service Loan Forgiveness (PSLF) eligible
  • Flexible spending account (FSA) plans 
  • Eligibility and other benefits are outlined in plan documents

Additional Benefits Offered for this role :

  • Training and professional development

Wayfinder Family Services is an Equal Opportunity Employer. We support a drug-free workplace and conduct pre-employment background and drug screenings.

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