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It Support Analyst Jobs in California (NOW HIRING)

ID.me

IT Support Analyst

Mountain View, CA · On-site

Role Overview We are seeking an IT Support Analyst to join our dynamic IT department, supporting end-users and resolving technical issues across the organization. As a key player on the team, you ...

SlingShot Connections

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IT Support Analyst

Santa Cruz, CA · On-site

$27 - $30/hr

About the job The IT Support Analyst provides day-to-day technical support, maintains IT systems and equipment, and helps keep users, hardware, software, and network services running smoothly. We're ...

TP-Link Systems Inc.

IT Support Analyst

Irvine, CA · On-site

$75K - $93K/yr

We are seeking a hands-on, proactive IT Support Analyst to join our team. This role covers a broad range of responsibilities-from software and hardware support to onboarding, asset tracking, and ...

TP-Link Systems Inc.

IT Support Analyst

Irvine, CA · On-site

$75K - $93K/yr

We are seeking a hands-on, proactive IT Support Analyst to join our team. This role covers a broad range of responsibilities--from software and hardware support to onboarding, asset tracking, and ...

TP-Link Systems Inc.

IT Support Analyst

Irvine, CA · On-site

$75K - $93K/yr

We are seeking a hands-on, proactive IT Support Analyst to join our team. This role covers a broad range of responsibilities-from software and hardware support to onboarding, asset tracking, and ...

DCS Corporation

IT Support Analyst

Ridgecrest, CA · On-site

$37K - $55K/yr

Salary Range: $37,544 - $55,100 IT Support Analyst will work as a member of a team responsible for triaging and prioritizing all service calls, walk-ins, emails, help desk tickets, and Change ...

DCS Corp

IT Support Analyst

Ridgecrest, CA · On-site

$37K - $55K/yr

Salary Range: $37,544 - $55,100 IT Support Analyst will work as a member of a team responsible for triaging and prioritizing all service calls, walk-ins, emails, help desk tickets, and Change ...

Handshake

IT Support Analyst

San Francisco, CA · On-site

$80K - $100K/yr

Build a massive, fast-growing business with billions in revenue About the Role We're looking for an IT Support Analyst to help deliver an exceptional technology experience for our employees. You'll ...

ID.me

IT Support Analyst

Mountain View, CA · On-site

Role Overview We are seeking an IT Support Analyst to join our dynamic IT department, supporting end-users and resolving technical issues across the organization. As a key player on the team, you ...

ID.me

IT Support Analyst

Mountain View, CA · On-site

Role Overview We are seeking an IT Support Analyst to join our dynamic IT department, supporting end-users and resolving technical issues across the organization. As a key player on the team, you ...

Radiant

IT Support Analyst

El Segundo, CA · On-site

About the Role Radiant is seeking a dedicated IT Support Analyst. You will be the first line of support to all end users in the organization for computer, software, hardware, and network issues. This ...

Radiant Industries

IT Support Analyst

El Segundo, CA · On-site

$30 - $35/hr

About the Role Radiant is seeking a dedicated IT Support Analyst. You will be the first line of support to all end users in the organization for computer, software, hardware, and network issues. This ...

Superlanet

IT Support Analyst

San Diego, CA · On-site

$60K - $75K/yr

We are seeking a hands-on IT Operations Analyst to support our growing workforce across the US. This role is ideal for someone who enjoys solving technical problems, helping users, coordinating ...

Radiant

IT Support Analyst

El Segundo, CA · On-site

About the Role Radiant is seeking a dedicated IT Support Analyst. You will be the first line of support to all end users in the organization for computer, software, hardware, and network issues. This ...

Superlanet

IT Support Analyst

San Diego, CA

\n \n \n \n \n Superlanet is a clinician\-led, woman\-owned healthcare IT staffing firm supporting hospitals and health systems nationwide. \n \n \n We are seeking a hands\-on IT Operations Analyst to ...

Union Rescue Mission

IT SUPPORT ANALYST

Los Angeles, CA · On-site

$23 - $27/hr

The IT Support Analyst will provide help desk support, PC repairs and upgrades, installation of peripherals (printers, scanners, cameras, smart phones, wireless AP, etc.), diagnosis and resolution of ...

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All JobsIt Support Analyst JobsIt Support Analyst Jobs in California

It Support Analyst information

See California salary details

$14

$27

$44

How much do it support analyst jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for it support analyst in California is $27.68, according to ZipRecruiter salary data. Most workers in this role earn between $22.07 and $31.06 per hour, depending on experience, location, and employer.

What is an IT Support Analyst?

IT Support Analysts are professionals who provide technical assistance and support to individuals or organizations using computer systems, software, and hardware. They diagnose and resolve technical issues, help with troubleshooting, and guide users through step-by-step solutions. Their responsibilities often include installing and configuring systems, responding to service requests, and maintaining system reliability to ensure smooth business operations.

What are some common challenges faced by IT Support Analysts and how can they be overcome?

IT Support Analysts often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support requests, and communicating effectively with users of varying technical backgrounds. To overcome these challenges, it's essential to develop strong problem-solving skills, prioritize tasks efficiently, and maintain clear, empathetic communication. Continual learning about new technologies and proactive collaboration with team members also help in addressing issues more efficiently and providing high-quality support.

What are the key skills and qualifications needed to thrive as an IT Support Analyst, and why are they important?

To thrive as an IT Support Analyst, you need a solid understanding of computer systems, troubleshooting, and networking, usually backed by a degree in IT or related certifications like CompTIA A+ or Microsoft Certified Solutions Associate (MCSA). Familiarity with help desk ticketing systems, remote desktop tools, and common operating systems is essential. Strong communication, patience, and problem-solving skills help you effectively assist users and resolve technical issues. These competencies ensure quick resolution of IT problems, minimize downtime, and provide excellent support to end-users.

What is the difference between It Support Analyst vs Network Support Technician?

It Support AnalystNetwork Support Technician
Provides technical support for hardware, software, and user issuesFocuses on maintaining and troubleshooting network infrastructure
Requires certifications like CompTIA A+ or Microsoft CertifiedOften requires Cisco CCNA or network-specific certifications
Works in office, help desk, or remote support environmentsPrimarily works on network hardware, routers, switches, and servers
Supports end-users and internal staffSupports network systems and connectivity for organizations

While both roles involve technical support, the It Support Analyst handles a broad range of IT issues across hardware and software, whereas the Network Support Technician specializes in network infrastructure and connectivity. The roles often overlap but differ mainly in focus and certifications required.

How much does an IT support analyst earn?

An IT support analyst's average salary varies by experience and location but typically ranges from $40,000 to $70,000 annually. Entry-level roles may start around $35,000, while experienced analysts with certifications like CompTIA or Microsoft can earn over $80,000. Salaries are also influenced by the size of the organization and the complexity of the support environment.

Is IT hard to be an IT support analyst?

Being an IT support analyst involves troubleshooting technical issues, assisting users, and maintaining hardware and software systems, which requires problem-solving skills and technical knowledge. While it can be challenging at times, gaining certifications like CompTIA A+ and developing strong communication skills can help manage the workload and improve proficiency.

What are the most commonly searched types of It Support Analyst jobs in California?

The most popular types of It Support Analyst jobs in California are:

What are popular job titles related to It Support Analyst jobs in California?

For It Support Analyst jobs in California, the most frequently searched job titles are:

What job categories do people searching It Support Analyst jobs in California look for?

The top searched job categories for It Support Analyst jobs in California are:

What cities in California are hiring for It Support Analyst jobs?

Cities in California with the most It Support Analyst job openings:

What are popular job titles related to It Support Analyst jobs in CA?

For It Support Analyst jobs in CA, the most frequently searched job titles are:

It Support Analyst jobs near you
Infographic showing various It Support Analyst job openings in California as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $57,582 per year, or $27.7 per hour.

IT Support Analyst I

Eckert & Ziegler Isotope Products, Inc.

Valencia, CA • On-site

$34.50 - $38/hr

Other

Medical, Dental, Life, Retirement, PTO

Posted 16 hours ago

Posted today

Job description

IT Support Analyst I – Valencia & Burbank, CA

 

Company Benefits

  • 100% employer paid medical and dental 
  • 401(k) matching contribution
  • Generous PTO and paid holidays
  • Long-term disability
  • Life and AD&D
  • Health Care and Dependent Care Flex Spending
  • Tuition reimbursement
  • Profit-sharing program


    • $34.50 - $38.00 hourly (DOE)

     

    Position is Onsite


    Company Overview

     

    Contributing to Saving Lives


    The Eckert & Ziegler Isotope Products Segment: The core business is the Design, Manufacture, and Distribution of Radioactive Sources and Material Products for Medical, Industrial, Inspection, Research, and Calibration Applications.


    Business Overview

     

    Eckert & Ziegler Isotope Products provides sealed and unsealed radiation sources and materials for Medical Imaging sources; Industrial sources for measurement and analysis; Oil Well Logging sources and related products; Reference, Calibration and Environmental Monitoring sources and solutions; Bulk radioisotopes for pharmaceutical, therapeutic and industrial product manufacturing; Services for collection, recycling and disposal of sources and low-activity waste; Sources for industrial Non-Destructive Testing; High-Activity radiation sources for radiation processing and sterilization; Medical and Industrial irradiators for blood irradiation, sterilization or calibration.

    The Job

    Eckert & Ziegler Isotope Products seeks an IT Support Analyst I to join our team. The IT Support Analyst I provides first level IT support for the business. Responsibilities range from initial triage of requests, troubleshooting, resolution of common requests for which there is general understanding, and information gathering for more complex problems with a hand-off to a level 2 or 3 support analyst. The IT Support Analyst collects information required to resolve requests through communication with users, use of support tools and engaging other IT staff or resources.

     

    ESSENTIAL DUTIES:

  • Triage, categorize, and resolve tickets in Freshservice, prioritizing routine requests and escalating complex or ambiguous issues to Level 2/3 Support Analysts with clear documentation of steps already taken.
  • Manage user access requests and account lifecycle actions in a cloud-based Identity and Access Management (IAM) platform and Active Directory/Entra — provisioning, deprovisioning, group membership, and permission changes — following documented approval workflows.
  • Handle password resets and MFA troubleshooting (IAM), and support MDM device enrollment and ongoing management.
  • Provision and troubleshoot common business software, following existing provisioning procedures.
  • Diagnose and resolve computer hardware, software, and network connectivity issues for end-user devices, including basic setup, driver troubleshooting, and coordinating vendor support/replacement when needed.
  • Maintain and update distribution lists and shared mailbox access per standard requests.
  • Operate within IT standards, processes, and policies; maintain accurate ticket records and contribute to knowledge base articles for recurring issue types.
  • Provide front-line customer service, setting clear expectations with end users on resolution timelines and escalation status.
  • Work independently on routine requests while collaborating closely with Level 2/3 Support Analysts on escalated issues, including thorough context hand-off.
  • Support the Valencia and Burbank office locations.
  • Provide remote support of locations in Georgia and Massachusetts.
  • Collaborate with colleagues in California, Brazil, Argentina, and Germany. 


    • Requirements: 

  • Minimum education (or substitute experience) required: Bachelor’s degree in Computer Science or a related field preferred. 
  • Minimum experience required: Minimum 2+ years of experience in a Help Desk, IT Support, or related customer-facing technical role.
  • Abilities and skills required:
  • Basic understanding of service management (ITIL) concepts.
  • Display a solid customer service mindset. 
  • Ability to follow directions and documented instructions.
  • Excellent written and oral communication skills. (Primarily English; German, Portuguese or Spanish is a plus)
  • Works well with others. 
  • Ability to communicate ideas to colleagues and management and participate in a collaborative team-oriented IT environment.
  • General understanding of networking concepts (DNS, DHCP, basic troubleshooting) beyond individual end-user connectivity issues.
  • Ability to analyze and problem-solve at a medium level of complexity.
  • Must be able to travel and work in Valencia and Burbank.
  • ITIL 4 Foundation Certified preferred.
  • Microsoft 365 Certified: Fundamentals (MS-900) preferred. 


    • We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.


    To apply please click on the link below or copy and paste into your browser.

    https://workforcenow.adp.com/mascsr/default/mdf/recruitment

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    Compensation details: 34.5-38 Hourly Wage


    PI2a029a4c5e48-37820-41360186

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