ZipRecruiter

Log In

2

Remote Tech Support Jobs in California (NOW HIRING)

Daisy Co.

Remote Tech Support Consultant

Costa Mesa, CA · On-site +1

$96K - $120K/yr

Position Summary The Remote Tech Support Consultant is the first technical voice clients reach when something is not working in their smart space. Working from home, you resolve audio-visual ...

Bay Alarm Company

Tech Support

Concord, CA · Remote

$41K - $51K/yr

Position Summary: * Provide remote technical assistance to Bay Alarm customers and Bay Alarm ... technology, personalized service and support to keep our customers and their valuables safe. We ...

DensityAI

IT Support Engineer (Junior)

Mountain View, CA · On-site +1

$90K - $140K/yr

About the role Own day-to-day IT support for our Mountain View office and remote team - endpoint provisioning, account management, helpdesk, and onboarding automation. Work with chip-design and ...

Vaco LLC

IT support Specialist

Los Angeles, CA · On-site +1

Job Title Corporate IT Support Specialist Role Overview The Corporate IT Support Specialist provides technical support to corporate employees, executives, and business teams across office and remote ...

Vaco LLC

IT support Specialist

Los Angeles, CA · On-site +1

Job Title Corporate IT Support Specialist Role Overview The Corporate IT Support Specialist provides technical support to corporate employees, executives, and business teams across office and remote ...

Vaco LLC

IT support Specialist

Los Angeles, CA · On-site +1

Job Title Corporate IT Support Specialist Role Overview The Corporate IT Support Specialist provides technical support to corporate employees, executives, and business teams across office and remote ...

Vaco LLC

IT support Specialist

Los Angeles, CA · On-site +1

Job Title Corporate IT Support Specialist Role Overview The Corporate IT Support Specialist provides technical support to corporate employees, executives, and business teams across office and remote ...

Vaco LLC

IT support Specialist

Los Angeles, CA · On-site +1

Job Title Corporate IT Support Specialist Role Overview The Corporate IT Support Specialist provides technical support to corporate employees, executives, and business teams across office and remote ...

Vaco LLC

IT support Specialist

Los Angeles, CA · On-site +1

Job Title Corporate IT Support Specialist Role Overview The Corporate IT Support Specialist provides technical support to corporate employees, executives, and business teams across office and remote ...

Vaco LLC

IT support Specialist

Los Angeles, CA · On-site +1

Job Title Corporate IT Support Specialist Role Overview The Corporate IT Support Specialist provides technical support to corporate employees, executives, and business teams across office and remote ...

Vaco LLC

IT support Specialist

Los Angeles, CA · On-site +1

Job Title Corporate IT Support Specialist Role Overview The Corporate IT Support Specialist provides technical support to corporate employees, executives, and business teams across office and remote ...

Vaco LLC

IT support Specialist

Los Angeles, CA · On-site +1

Job Title Corporate IT Support Specialist Role Overview The Corporate IT Support Specialist provides technical support to corporate employees, executives, and business teams across office and remote ...

Vaco LLC

IT support Specialist

Los Angeles, CA · On-site +1

Job Title Corporate IT Support Specialist Role Overview The Corporate IT Support Specialist provides technical support to corporate employees, executives, and business teams across office and remote ...

Vaco LLC

IT support Specialist

Los Angeles, CA · On-site +1

Job Title Corporate IT Support Specialist Role Overview The Corporate IT Support Specialist provides technical support to corporate employees, executives, and business teams across office and remote ...

Vaco LLC

IT support Specialist

Los Angeles, CA · On-site +1

Job Title Corporate IT Support Specialist Role Overview The Corporate IT Support Specialist provides technical support to corporate employees, executives, and business teams across office and remote ...

Vaco LLC

IT support Specialist

Los Angeles, CA · On-site +1

Job Title Corporate IT Support Specialist Role Overview The Corporate IT Support Specialist provides technical support to corporate employees, executives, and business teams across office and remote ...

Vaco LLC

IT support Specialist

Los Angeles, CA · On-site +1

Job Title Corporate IT Support Specialist Role Overview The Corporate IT Support Specialist provides technical support to corporate employees, executives, and business teams across office and remote ...

next page

Showing results 1-20

All JobsTech Support JobsRemote Tech Support JobsRemote Tech Support Jobs in California

Remote Tech Support information

See California salary details

$26.6K

$42.9K

$65.1K

How much do remote tech support jobs pay per year?

As of Jun 9, 2026, the average yearly pay for remote tech support in California is $42,911.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,000.00 and $46,400.00 per year, depending on experience, location, and employer.

What is a Remote Tech Support job?

A Remote Tech Support job involves assisting customers or employees with technical issues related to computer systems, software, or hardware from a remote location. Support is usually provided via phone, email, chat, or remote desktop tools. Remote tech support professionals troubleshoot problems, guide users, and may also help with installing or updating software. This role requires strong communication skills, technical knowledge, and the ability to resolve issues without being physically present. It is popular for its flexibility and the ability to work from virtually anywhere.

What Are Remote Tech Support Jobs?

Remote technical support jobs focus on providing IT support for people having issues using a laptop or desktop computer, mobile phones, printers, various software, the internet in general, and other electronic products. These technicians work from home, and their duties and responsibilities are to help people troubleshoot issues with their devices. If they cannot resolve the issue, then they must pass it along to an appropriate team member. These tech support workers usually do not train people about how to use their electronic items, but they may offer insight if necessary. Remote IT technicians often provide virtual support via the telephone, video chat, a live chat window, or email correspondence.

How does a remote tech support specialist typically collaborate with other IT team members?

Remote tech support specialists frequently work closely with other IT professionals, such as network administrators, software developers, and cybersecurity teams. Collaboration is often facilitated through digital communication tools like chat platforms, video calls, and shared ticketing systems. This teamwork ensures that complex technical issues are resolved efficiently and that end-users experience minimal downtime. Regular virtual meetings and status updates are common practices to maintain alignment and share critical information within the team.

What is the difference between Remote Tech Support vs Help Desk Technician?

AspectRemote Tech SupportHelp Desk Technician
CredentialsIT certifications (CompTIA A+, Network+)IT certifications (CompTIA A+, Network+)
Work EnvironmentRemote, client devices or networksOffice or remote, primarily desktop support
Industry UsageIT support, technical servicesIT support, customer service
Common Search IntentRemote tech support jobs, troubleshootingHelp desk jobs, technical support roles

Remote Tech Support and Help Desk Technician roles share similar credentials and work environments, often involving troubleshooting and customer service. However, Remote Tech Support typically focuses on resolving technical issues remotely for clients or companies, while Help Desk Technicians may handle a broader range of support tasks, including on-site assistance. Both roles are essential in IT support, with overlapping skills but different primary work settings and responsibilities.

What are the key skills and qualifications needed to thrive as a Remote Tech Support specialist, and why are they important?

To thrive as a Remote Tech Support specialist, you need a strong understanding of computer systems, troubleshooting techniques, and common operating systems, often supported by a degree or certification in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and basic networking concepts is typically expected. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve issues remotely. These skills are crucial for delivering efficient technical support, minimizing downtime, and ensuring customer satisfaction from a distance.
More about Remote Tech Support jobs
What are the most commonly searched types of Tech Support jobs in California? The most popular types of Tech Support jobs in California are:
What are popular job titles related to Remote Tech Support jobs in California? For Remote Tech Support jobs in California, the most frequently searched job titles are:
What job categories do people searching Remote Tech Support jobs in California look for? The top searched job categories for Remote Tech Support jobs in California are:
What cities in California are hiring for Remote Tech Support jobs? Cities in California with the most Remote Tech Support job openings:
Remote Tech Support jobs near you
Infographic showing various Remote Tech Support job openings in California as of May 2026, with employment types broken down into 1% Internship, 80% Full Time, 13% Part Time, 3% Temporary, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $42,911 per year, or $20.6 per hour.
Remote Tech Support Consultant

Remote Tech Support Consultant

Daisy Co.

Costa Mesa, CA • On-site, Remote

$96K - $120K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago

Job description

Benefits:
  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Parental leave
  • Training & development
  • Vision insurance

About Daisy
Daisy is a national leader in smart space installation and services, dedicated to simplifying smart home and office technology. Our mission is to resolve technology challenges effectively, enhancing our clients' daily lives through innovative and personalized solutions.
Position Summary
The Remote Tech Support Consultant is the first technical voice clients reach when something is not working in their smart space. Working from home, you resolve audio-visual, networking, control, lighting, and surveillance issues over the phone using remote management tools. You own each case from the moment the call starts to the moment it is closed or properly handed off to a branch technician. You are part of the Daisy Call Center team and partner closely with branch service, sales, and trade partners to keep client systems running seamlessly.
Key Responsibilities
  • Remote troubleshooting for clients: Diagnose and resolve client issues across AV, networking, control, lighting, and surveillance platforms using remote management tools.
  • Remote support for Daisy techs: Provide expert support for our internal Daisy Technicians when they are in the field.
  • Case creation and management: Open a case in Dynamics for every material interaction and either resolve and close, or assign to a branch with full context.
  • Client engagement: Build trust on every call.
  • Work order and booking: When a truck roll is required, create the work order, schedule the booking against branch capacity, and confirm details with the client.
  • Payment collection: Collect payment from clients over the phone using Daisy payment links.
  • DaisyCare / membership enrollment: Sign clients up for ongoing support programs.
  • Lead handling: Pre-qualify leads against the documented lead-management process and assign them to the appropriate branch sales contact.
  • Documentation: Capture clear, accurate notes for every case so the next person picking it up loses no context.
  • Continuous improvement: Surface gaps in processes, systems and training; help refine call-center processes as the function scales.

Systems You Will Support
You should be confident learning and supporting the platforms Daisy clients rely on. Deep expertise across every system is not required at hire, but a strong base in networking and at least one major control platform is essential.
Qualifications
  • High school diploma or equivalent.
  • 3 to 5 years of experience in AV, networking, or technology integration, with meaningful time spent troubleshooting remotely or by phone.
  • Working knowledge of at least one major control platform (Control4, Savant, Crestron, URC, Josh.ai, or Elan); Control4 Certification preferred.
  • Solid networking fundamentals across routing, switching, and Wi-Fi (Araknis, Ubiquiti, eero, Fortinet, Cisco, Ruckus, or similar).
  • Comfort with CRM-based case management (Dynamics 365 a plus) and telephony / messaging tools (RingCentral, Beetexting).

Remote Work Requirements
  • Reliable high-speed internet (minimum 100 Mbps down / 20 Mbps up recommended) and a quiet, dedicated workspace.
  • Ability to work scheduled shifts within Daisy Call Center hours.
  • Daisy will provide the computer, headset, and required software.

Preferred Attributes
  • Strong accountability and ownership; closes the loop without being chased.
  • Client-centric and innovative mindset when approaching client interactions.
  • Strong client service orientation and a clear, calm phone presence that de-escalates tough situations with clients as needed.
  • Effective proactive problem-solving; comfortable working through ambiguity over the phone.
  • Commitment to continuous learning and adaptability to new technologies.
  • Collaborative across branch and central teams.
  • Good attention to detail and disciplined use of CRM systems.

Compensation & Benefits
  • Competitive salary based on experience.
  • Health insurance (Medical, Vision, Dental).
  • 401(k) retirement plan.
  • Paid vacation and sick leave.
  • Opportunities for professional growth and industry certification, including manufacturer training pathways.

Work Environment
  • Fully remote role.
  • Daisy maintains a strict smoke, alcohol, and drug-free policy across all buildings, vehicles, job sites, and whenever representing the brand. The same expectation applies during scheduled remote work hours.

This is a remote position.
Compensation: $96,000.00 - $120,000.00 per year
Join the Team that's Simplifying Smart Technology
Daisy is the first national brand to help people easily use and enjoy technology, fostering a sense of security, comfort, and happiness in their spaces. As we expand across the country, we're looking for passionate, driven, and innovative team members eager to contribute to our mission. While we have various open opportunities, we're always welcoming new Technicians!
The Daisy Difference for Technicians
We empower our Technicians as critical thinkers who provide exceptional service to our valued clients every day. Whether you aspire to advance your technical mastery, expand your role to leadership, or even own a Daisy branch one day, we provide the training resources and support to help you get there.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Daisy Corporate.

Apply