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Windows Desktop Support Jobs in California (NOW HIRING)

Boston Private

Desktop Support Engineer

San Mateo, CA · On-site

Provides end-user support in a Windows environment. Roles and Responsibilities : * Evaluates new desktop software technology and management tools. Recommends solutions for deployment in the desktop ...

Shaarpro

L3 Desktop Support

Los Angeles, CA · On-site

L3 Desktop Support As an L3 Desktop Support member, you will be responsible for providing expert-level technical support and troubleshooting for Windows and macOS devices, Microsoft 365 applications ...

Sybex Support Services Inc.

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Desktop Support Engineer

Redwood City, CA · On-site

$30/hr

We are seeking a skilled Desktop Support Technician to join our IT team. As a Desktop Support ... as Windows, Linux, and Mac OS - Familiarity with office productivity software (e.g., Microsoft ...

New

Sybex Support Services Inc.

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Desktop Support Engineer

Redwood City, CA · On-site

$30/hr

We are seeking a skilled Desktop Support Technician to join our IT team. As a Desktop Support ... as Windows, Linux, and Mac OS - Familiarity with office productivity software (e.g., Microsoft ...

New

Sybex Support Services Inc.

Be Seen First

Desktop Support Engineer

Redwood City, CA · On-site

$30/hr

We are seeking a skilled Desktop Support Technician to join our IT team. As a Desktop Support ... as Windows, Linux, and Mac OS - Familiarity with office productivity software (e.g., Microsoft ...

New

Shaarpro

Desktop Support L2

Fountain Valley, CA · On-site

$22 - $28/hr

Desktop Support L2Introduction: The Desktop Support L2 position is responsible for providing ... Configure PCs and printers, and troubleshoot Windows and M365 related issues. * Offer support to ...

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Windows Desktop Support information

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How much do windows desktop support jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for windows desktop support in California is $16.13, according to ZipRecruiter salary data. Most workers in this role earn between $10.43 and $21.83 per hour, depending on experience, location, and employer.

What is a Windows Desktop Support?

A Windows Desktop Support job involves providing technical assistance to end-users for Windows-based systems. Responsibilities include troubleshooting hardware and software issues, installing and configuring applications, managing system updates, and ensuring network connectivity. Support specialists also assist with user account management, security settings, and peripheral devices like printers and scanners. Strong problem-solving skills and a deep understanding of Windows operating systems are essential for this role.

Is Windows Desktop Support a good entry level job?

Windows Desktop Support is often considered a suitable entry-level role for individuals interested in IT, as it involves troubleshooting hardware and software issues, maintaining user accounts, and supporting end-users. It typically requires basic knowledge of Windows operating systems, networking, and common tools like remote support software, making it accessible for beginners with relevant certifications such as CompTIA A+.

What does a Windows Desktop Support do?

A Windows Desktop Support professional typically spends their day resolving technical issues related to Windows operating systems, installing or updating software, configuring hardware, and assisting users with connectivity or access problems. The role often involves monitoring support tickets, prioritizing urgent requests, and documenting solutions for future reference. Collaboration with other IT team members, such as network administrators and cybersecurity specialists, is common to address more complex issues. This position offers a dynamic work environment, with new challenges each day and opportunities to develop technical skills and advance within the IT department.

How much does a Windows Desktop Support technician make in the US?

A Windows Desktop Support technician in the US typically earns between $40,000 and $65,000 annually, depending on experience, location, and certifications. Entry-level positions may start lower, while experienced technicians with certifications like CompTIA A+ or Microsoft Certified can earn higher salaries. The role often involves troubleshooting hardware and software issues, supporting end-users, and working with tools like remote support software.

What are the key skills and qualifications needed to thrive in the Windows Desktop Support position, and why are they important?

To thrive as a Windows Desktop Support professional, you need strong troubleshooting abilities, familiarity with Windows operating systems, and a good understanding of hardware, networking, and security fundamentals. Experience with tools such as Active Directory, remote desktop solutions, ticketing systems, and certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate are common assets. Excellent communication, patience, and problem-solving skills help you deliver effective support and build trust with end users. These competencies are crucial for maintaining smooth IT operations, minimizing downtime, and ensuring user satisfaction.

What is the career path for Windows Desktop Support?

A career in Windows Desktop Support typically starts with entry-level roles such as help desk technician or support specialist, focusing on troubleshooting and user assistance. With experience, professionals can advance to roles like systems administrator, network administrator, or IT manager, often gaining certifications such as CompTIA A+ or Microsoft Certified: Windows Client to enhance career growth.
What are popular job titles related to Windows Desktop Support jobs in California? For Windows Desktop Support jobs in California, the most frequently searched job titles are:
What job categories do people searching Windows Desktop Support jobs in California look for? The top searched job categories for Windows Desktop Support jobs in California are:
Windows Desktop Support jobs near you
Infographic showing various Windows Desktop Support job openings in California as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 24% Part Time, 2% Temporary, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $33,554 per year, or $16.1 per hour.

Desktop Support

Ruri Software Technologies LLC

San Francisco, CA • On-site

Full-time

Re-posted 13 days ago

Job description

Job Title :Desktop Support
Location :Onsite to San Francisco, CA
Job Description:
Top Skills:
1. Strong Windows desktop and endpoint support expertise
2. Multi-monitor and high-performance workstation setup
3. Basic infrastructure knowledge: Active Directory, VPN, Networking, Citrix/VDI
Key Responsibilities:
Service Delivery & Field Service Operations
• Provide dedicated on-site desktop support for front-office users including portfolio managers, traders, research analysts, and sales teams.
• Deliver desk-side support during market hours, ensuring minimal disruption to portfolio decisions and trade execution.
• Support time-critical incidents aligned to market cycles.
• Take end-to-end ownership of issues, ensuring rapid resolution in high-pressure, revenue-impacting situations.
• Coordinate with cross functional IT teams for priority issue resolution
• Support for back-office users and new joiner onboarding process.
Front Office & VIP Support
• Provide VIP/white-glove support to senior stakeholders such as portfolio managers and fund managers.
• Prioritise issues impacting market data feeds, order execution, and pricing systems.
ITSM Process Excellence
• Manage incidents and service requests via tools such as ServiceNow or Jira with strict SLA adherence.
• Ensure accurate ticket logging, categorisation (e.g., market data, trading, access), and resolution tracking.
• Follow ITIL processes, with focus on incident prioritisation aligned to investment business impact.
End-User Technology & Trading Floor Support
• Install, configure, and troubleshoot Windows-based laptops used in trading and portfolio management environments.
• Support multi-monitor configurations.
• Support trading turrets/dealer boards, voice systems, and collaboration tools used for communication.
• Manage mobile devices and secure endpoints used for remote portfolio access.
• Provide support for VDI/Citrix or terminal environments used for secure access to investment platforms.
Investment Applications & Market Data Support
Provide basic L1 support for investment management applications like:
• Bloomberg, Refinitiv (Reuters), FactSet, Aladdin (or similar platforms)
• Order Management Systems (OMS) / Execution Management Systems (EMS)
• Support Microsoft 365 and collaboration tools used for investment research and reporting.
Stakeholder & Relationship Management
• Communicate clearly and effectively with front-office and other end users, maintaining composure in high-pressure scenarios.
• Provide real-time updates during critical incidents impacting portfolio or trading activities.
• Build strong relationships with investment teams and operations stakeholders.
• Ensure high user satisfaction through responsive and proactive support.
Continuous Improvement & Operational Efficiency
• Identify opportunities to reduce repeat incidents impacting market data, trading, or reporting systems.
• Improve first-time fix rates for front-office issues.
• Maintain and contribute to existing knowledge bases.
• Support process optimisation aligned to asset management workflows.
GenAI Implementation
• Leverage AI-driven tools for ticket triage, knowledge suggestions, and guided resolutions
• Use AI-powered dispatch tools for optimized technician allocation.
• Support automation in asset tracking and service reporting.
• Drive adoption of AI-enabled deskside support tools to improve user experience.
Required Skills & Experience
• 4-8 years in IT Desktop Support or Trade Floor Support within Asset Management or Financial Services
• Experience supporting portfolio managers, traders, and research teams
• Exposure to market-sensitive, time-critical environments
Technical Skills
• Strong Windows desktop and endpoint support expertise
• Multi-monitor and high-performance workstation setup
• Good to have knowledge of market data platforms (Bloomberg, Refinitiv, FactSet etc.)
• Familiarity with OMS/EMS and portfolio management tools (e.g., Aladdin)
• Basic infrastructure knowledge: Active Directory, VPN, Networking, Citrix/VDI
Process & Tools
• ITSM tools such as ServiceNow, Jira or equivalent
• Incident prioritization based on investment business impact
• Knowledge of SLA-driven support in financial environments
Soft Skills
• Strong stakeholder engagement
• Ability to operate in high-pressure, market-driven environments
• Excellent problem-solving and decision-making skills
• Clear and confident communication under pressure
• High level of ownership, attention to detail, and accountability
Years of Experience: 5.00 Years of Experience
Regards
surya
surya@rurisoft.com

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